As an employee I can honestly say the commitment to the health and well-being of the residents is…read moreour primary concern. Staff consistently go above and beyond to provide support to all. Staff often stay after hours or come in on days off to do the extras - getting residents special needed items, meeting family from out of town, etc. I love being a part of this wonderful community.

Crosby Commons has been a God send for our Father. The staff prides themselves on giving the best…read moreservice to all of the residents. It's a family type of atmosphere. Lori Pisani and her staff are exceptional. When COVID hit our nation, the staff's dedication, care and incredible compassion during these incredibly tough times, was amazing. We knew our Dad was safe, well cared for and in the best possible place for him. I can't imagine what we would have done if our Dad was still living on his own. These are especially difficult times but knowing our Dad is at Crosby is such a relief to us. We look forward post-vaccine with the resumption of activities, the gym and guest lecturers. Thank you Crosby Commons!

The administration and staff at Gardner Heights has been amazing. I was struggling with the next…read morestage of life while working full time and trying to care for a parent with more and more health complications. After a stint in the hospital for dehydration and weight loss do to loss of appetite, Mom was transferred to Gardner for her short term rehab. It was then discussed and determined that she required a higher level of care than what I would be able to provide at home myself and the Administration assisted in completing the paperwork to transition Mom to a full time resident. Dreading the difficult discussion with Mom I got right to the point and said that I started the paperwork to keep her at the facility and she looked at me and said "Good, I'm happy about that." Even she realized that she needed the care she was being provided and accepted that she was in the best place for her and that is was not the same as her last 100 day stay at a different facility where all she wanted to do was leave. While the facility does show its age, you need to remember not to judge a book by its cover. The feeling that your elderly mother is happy and cared for mor than makes up for aesthetics.

My 89 y.o. father had a two week stint at Gardner Heights Apple Rehab last month after a being in…read morethe hospital for a few weeks prior. He was brought there on a stretcher, but after two weeks of physical therapy, he was up and running again (ok, maybe not running, but he was walking again). I was impressed with the progress the staff made with my father's rehabilitation. My interactions with the staff were positive and informative. My father actually enjoyed his stay here and liked the staff. Overall, it was a positive experience.

I work there still working there I love it I love working there has a dietry love helping people…read moreout nice and clean I give a 5 star

Make mistakes with medication; need constant family monitoring for patient safety; social worker…read moredoesn't understand programs for the elderly or steps to get home assistance after discharge; pay no attention at all to food allergies, discharge decisions based on insurance coverage and not patient progress or capacity.

Horrible upper management. They have caring wonderful staff that are overworked and under paid due…read moreto having minimal staffing at all times. They have behavioral clients that are not having their mental conditions addressed properly for the sole purpose of filling a bed. They have had bed bugs that they left unaddressed. I wouldn't send a colony of roaches to live at this facility. Try Genesis health if you're looking for professionals management that will set up the appropriate care for your loved one.

Started here about 6 months back. The team is amazing! Such a feeling of home when in the…read morecommunity. Never seen a more caring set of people from the aides to the housekeepers. Great place of employment!

I came to Meadow Ridge for Independent Living over 11 years ago and have enjoyed it thoroughly for…read moreall these years. The residents are very welcoming - I knew no one when I came. The staff is so friendly and helpful. There are numerous activities - internal movies, speakers, and performers as well as trips outside to museums, concerts, sports happens, and local live theater productions. This past December & January I was in Ridge Crest, our on-side rehab facility. For the 2 months I was there I enjoyed great care, good food (3 delicious meals a day), and excellent physical therapy. My laundry was done daily and my room was dusted and vacuumed daily as well. I felt so spoiled by the attention from aides, CNA's, and RN's that it was hard to leave when I was well enough to return to my apartment. I received help in my apartment from Western CT, Home Health, from aides from Bridge Star Agency, and PT Therapists from Ridge Crest for the few weeks that I needed help. It is certainly wonderful to live in a place where such care is available on premises and where friends can easily visit. Ridge Crest felt like an extension of home - not a strange scary new place where there were no familiar faces. My decision to move to Meadow Ridge in 2007 was one of the best decisions of my life.

Very unprofessional place to work starting with Brianny the director of harbor and the traditional…read moreside, the nurse Marianne on the 3-11 shift is very rude to the other employees that work there she also talks about residents in the nurses office amongst others present referring to the residents as "nasty, and disgusting" if this is the kind of place you want your family to stay at do it at your own risk but do not recommend for anyone to have family stay here let alone to work here unless you want to deal with the unprofessionalism and disrespect from the staff and nurse.

Lovey place. Terrific surroundings for residents They're…read morealways getting looked after The CNA ratio could be higher Only worked there to earn my CNA last year.

Outdated dilapidated and overall unprofessional demeanor of staff. Very sad environment and…read moreunfortunate for one to have to put their loved one in a facility like this.

When looking for an assisted living for our dad it was important to us that we find the right…read more"fit". He was widowed for nearly two years and was starting to need more support than we were able to provide. The decision was not an easy one and we toured numerous communities. We immediately felt at home at Benchmark. The staff were welcoming and kind and the lunch we shared with him was delicious. Our dad made friends and participated in many activities. He invited friends to come and visit in his new home. We were all delighted with our decision. We had no idea what March 2020 would bring so we were grateful that Benchmark communicated the health requirements required for Covid 19. We were blessed that they kept the residents safe and healthy. They followed safety protocols and were always available for a call or email with questions or concerns. Highly recommend Benchmark at Split Rock.

Called to get information on care facilities for family member. It's been 3 days and I've not…read morereceived a call back. If they are this negligent in returning sales calls, hmm, this doesn't speak well of their patient care. I'll save my family's health care dollars for a better service.

Even though my mother was only there for a month, and unfortunately her terminal cancer took its…read moretoll. I can't say enough about this establishment. I reviewed and walked the premises of six different facilities and by far this establishment was the best in my opinion. There's a few reasons why, and I will explain. First off the staff, starting from Janelle and Courtney to the nurse Erin including all the aids made our family feel as though we were part of their family. It's a small establishment which I really appreciated. It made Mom feels though she was actually at home. In closing I want to give thanks to everybody at this establishment that made my mother's final days very peaceful.

When it became clear that Mom had reached the stage in her life where she needed assistance in…read moreliving with ease, we began prioritizing what would be important. Topping my list was to find a facility that felt more like a community, with comfortable living quarters, engaging activities, and supportive health services. After one visit to Pomperaug Woods, it was clear that we had found the ideal place, a community where mom would be a valued resident, supported and cared for with respect and compassion. Mom did not lose her independence by moving to an assistance-in-living facility; rather she moved into a community whose supportive amenities free her to live a more engaging life.