This agency (A&B Agency) has two Amazing Caregiver…read more... Fatoumata Binta Sidibe, and Soumah NaNa the care that they gave my mom who was diagnosed with dementia, has given her the best care any caregiver can give someone. We are so very thankful so very grateful for this agency who supplied us with these 2 sisters. They are amazing. They care not only for her. But the family they give her the most upscale care more. So than her own children, I must say.

My mother has been under A&B since they were a privately owned, through the median owner and now to…read moreModivCare. All I can say is that in its first iteration, the people cared, through the second when they cared less, to the big corp buy out and it caring not at all. Throughout the holidays my mother had no care, and she is priority customer. Do not use this agency! They are horrible. We have tried to talk to someone but the schedulers (the fulltime person is completely inept) but they do not respond (maybe on vacation?). Never use this company if you care about your family member. I am going to call the state because these people should not be receiving funds from them. The CEO makes 2 million a year, but they can't afford to pay the real workers what they deserve (which is way more than minimum wage for what they do). It is completely cruel as to how this company "takes care of" its clients. DO NOT USE MODIVCARE!!!!!!!

As an employee I can honestly say the commitment to the health and well-being of the residents is…read moreour primary concern. Staff consistently go above and beyond to provide support to all. Staff often stay after hours or come in on days off to do the extras - getting residents special needed items, meeting family from out of town, etc. I love being a part of this wonderful community.

Crosby Commons has been a God send for our Father. The staff prides themselves on giving the best…read moreservice to all of the residents. It's a family type of atmosphere. Lori Pisani and her staff are exceptional. When COVID hit our nation, the staff's dedication, care and incredible compassion during these incredibly tough times, was amazing. We knew our Dad was safe, well cared for and in the best possible place for him. I can't imagine what we would have done if our Dad was still living on his own. These are especially difficult times but knowing our Dad is at Crosby is such a relief to us. We look forward post-vaccine with the resumption of activities, the gym and guest lecturers. Thank you Crosby Commons!

Very responsive to client's needs and any issues addressed immediately. Lovely staff, extra…read morestimulation offered along with usual caregiver...art, mindfulness. So far, we've been very pleased with Sheraton.

Worked here a while back, at the time worked for Gillian. I have to say probably one of the worst…read moreplaces to work for. I have never been treated so poorly by management. Do not recommend to anyone. She pretty much belittles you until you quit. From talking to other employees I see why the high turnaround.

My 89 y.o. father had a two week stint at Gardner Heights Apple Rehab last month after a being in…read morethe hospital for a few weeks prior. He was brought there on a stretcher, but after two weeks of physical therapy, he was up and running again (ok, maybe not running, but he was walking again). I was impressed with the progress the staff made with my father's rehabilitation. My interactions with the staff were positive and informative. My father actually enjoyed his stay here and liked the staff. Overall, it was a positive experience.

I would of gave it no stars actually. My father was brought there for rehab which they lied and…read moresaid he wouldn't participate in therapy and needed a family member to help out. When I arrived to do so at the appointment time the therapist suddenly had a family emergency and they canceled it. They also sent paperwork to his insurance saying he wasn't participating. They stole items out of his room and left him there for hours without checking on him. When he was sent to Griffin Hospital he was dehydrated and everything was shutting down and I lost my Dad 3/29/24. I've been getting a bill ever since he passed away for resident amount and he wasn't one. If I had to do all over again I would of never sent him there.

When looking for an assisted living for our dad it was important to us that we find the right…read more"fit". He was widowed for nearly two years and was starting to need more support than we were able to provide. The decision was not an easy one and we toured numerous communities. We immediately felt at home at Benchmark. The staff were welcoming and kind and the lunch we shared with him was delicious. Our dad made friends and participated in many activities. He invited friends to come and visit in his new home. We were all delighted with our decision. We had no idea what March 2020 would bring so we were grateful that Benchmark communicated the health requirements required for Covid 19. We were blessed that they kept the residents safe and healthy. They followed safety protocols and were always available for a call or email with questions or concerns. Highly recommend Benchmark at Split Rock.

Called to get information on care facilities for family member. It's been 3 days and I've not…read morereceived a call back. If they are this negligent in returning sales calls, hmm, this doesn't speak well of their patient care. I'll save my family's health care dollars for a better service.

Terrible experience having our elderly loved one here after hospitalization. Apathetic "care" and…read moreat times more like basic warehousing. Uncaring, robotic nursing staff, under-responsive supervisors & administrators. It was a nightmare watching our family member languish there while no amount of polite advocating seemed to make any difference. They appeared to be understaffed at most times, and the staff who were on duty were not always trained in the use of the medical equipment needed by our loved one, so we usually had to wait for the nurse supervisor on duty assist, or sometimes other professional therapists who weren't round the clock coverage like respiratory therapists, when we'd have to wait much longer for help. They always had an excuse as to why the persons on duty weren't trained on that equipment ... learned early on that here, like at some other facilities but not all, nurses on duty assigned to direct patient care are all LPNs or PCAs so that is why - some equipment requires RNs or RTs who are fully trained. So sometimes the shift supervisor on the floor who was the RN would have to do the hands on, and they were always so busy so it would have to wait, etc. Too many cost saving measures being employed that poorly affected the patients; more than obvious. Would never recommend. Such terrible memories here for our family.

I was a patient at River Glen for physical therapy after a hip fracture that didn't require…read moresurgery. I am very happy with my experience there. The staff was wonderful, attentive, kind, and really nice people. This includes all staff I encountered--nurses, CNAs and nursing techs, physical therapists, housekeeping, kitchen and nutrition staff, maintenance, and administrative and medical personnel. The facility is extremely well maintained and clean. Food was very good and ample portions, and special requests were accommodated. Physical therapy was very effective--staff was very encouraging and respectful of my limitations, working toward progress and not over stressing. Nurses and techs were great. Personable and professional. I would go there again.

From the time you enter this facility, one notices how clean and nice it is from the recent…read moreremodel. Residents and staff are in almost constant motion from services such as PT, OT, S/L to partaking in the myirad of daily activities for residents. Calendars of actvities are readily available for all to see as visual reminders. Staff is often seen seeking out residents to participate and encouraging them to try something new. Registered dietitians meet with residents/families to ensure the dietary needs are met while there are 3 dining rooms in which to eat your meals. They also provide cooking opportunities for residents to prepare a special dish for their dinners. Energy abounds in this facility following The Planetree Model of care. Rooms are spacious and extremely clean. Wifi/internet is available to all. Visiting hours are 8 am to 8 pm and families and guests are encouraged to spend time with their loved one. I visit almost daily and I have found it to be a very nice place with very caring staff.

Make mistakes with medication; need constant family monitoring for patient safety; social worker…read moredoesn't understand programs for the elderly or steps to get home assistance after discharge; pay no attention at all to food allergies, discharge decisions based on insurance coverage and not patient progress or capacity.

I work there still working there I love it I love working there has a dietry love helping people…read moreout nice and clean I give a 5 star