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Pomperaug Woods

5.0 (2 reviews)
Open • 8:30 am - 7:30 pm

Services - Pomperaug Woods

Community Service/Non-Profit

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3 years ago

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5 years ago

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River Glen Health Care Center

River Glen Health Care Center

(2 reviews)

Terrible experience having our elderly loved one here after hospitalization. Apathetic "care" and…read moreat times more like basic warehousing. Uncaring, robotic nursing staff, under-responsive supervisors & administrators. It was a nightmare watching our family member languish there while no amount of polite advocating seemed to make any difference. They appeared to be understaffed at most times, and the staff who were on duty were not always trained in the use of the medical equipment needed by our loved one, so we usually had to wait for the nurse supervisor on duty assist, or sometimes other professional therapists who weren't round the clock coverage like respiratory therapists, when we'd have to wait much longer for help. They always had an excuse as to why the persons on duty weren't trained on that equipment ... learned early on that here, like at some other facilities but not all, nurses on duty assigned to direct patient care are all LPNs or PCAs so that is why - some equipment requires RNs or RTs who are fully trained. So sometimes the shift supervisor on the floor who was the RN would have to do the hands on, and they were always so busy so it would have to wait, etc. Too many cost saving measures being employed that poorly affected the patients; more than obvious. Would never recommend. Such terrible memories here for our family.

I was a patient at River Glen for physical therapy after a hip fracture that didn't require…read moresurgery. I am very happy with my experience there. The staff was wonderful, attentive, kind, and really nice people. This includes all staff I encountered--nurses, CNAs and nursing techs, physical therapists, housekeeping, kitchen and nutrition staff, maintenance, and administrative and medical personnel. The facility is extremely well maintained and clean. Food was very good and ample portions, and special requests were accommodated. Physical therapy was very effective--staff was very encouraging and respectful of my limitations, working toward progress and not over stressing. Nurses and techs were great. Personable and professional. I would go there again.

Whiskers Pet Rescue

Whiskers Pet Rescue

(7 reviews)

I had a wonderful experience with Whiskers Pet Rescue in Southbury, CT…read more Marta and all the volunteers are incredibly kind, knowledgeable, and clearly dedicated to the cats' well-being. They helped us rescue three eight year old cats after their owner suddenly passed away. The rescues got complicated as the days passed but Whiskers stayed by our side through the very last rescue. They even helped with 2 outdoor cats the deceased owner had been feeding. I got to spend time in the Whiskers facility and noticed every cat is cared for with so much love, patience, and attention, and it really shows. The facility is clean, calm, and welcoming, and they take the time to match each cat with the right home. It's clear that this rescue goes above and beyond to give cats a second chance at a happy, healthy life. I'm so grateful for the amazing work they do and highly recommend supporting or adopting from Whiskers Pet Rescue in Southbury. Sincerely, Megan Lutz

As with any service organization, sometimes people are super happy and sometimes they are super…read moredisappointed, and I fall into the disappointed category. I fed a cat that started appearing near our house. At first, I thought it was feral, but after interacting with it, I suspected it was lost or abandoned and over time the cat allowed me to pet it and get close. With temperatures dropping below zero the last two weeks and unable to bring it inside due to having two cats already, I reached out to Whiskers desperate for help. I was asked to complete an application and a surrender form (it wasn't my animal to surrender),and was asked to send pictures and videos and at least one that proved I was interacting with the cat. Lots and lots and lots of hoops to jump through in order to keep an animal from freezing to death. While I understand the need for caution, I experienced unnecessary delays. Fortunately, another adoption agency visited my home, saw the cat themselves, and accepted it. They later sent me a video of the cat happily purring on its foster caregiver's lap. I am not a vindictive or mean-spirited person, but I do tell it like it is and this particular experience for me was very disappointing.

Pomperaug Woods - nonprofit - Updated May 2026

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