New management at Maplewood at Stony Hill has proven that they are more than competent to maintain…read morethe level of care my father-in-law requires. Between Lauren, the new Executive Director and Sian, the Residential Services Director they have explained and set in motion a wonderful care program for our loved one. We had many concerns and they have all been addressed to our satisfaction and understanding. I believe the hands on approach these two ladies have shown is exemplary. Thank you for "saying what you are going to do and most importantly doing it!".

My grandmother died after being found unresponsive at Maplewood stony hill! RUN!! Check the immense…read moreamount of complaints against them at The State of CT Dept. of Public Health. They have been found guilty and are NOT in compliance with safety checks or communication. My grandmother was found covered in vomit and mucus for HOURS because they didn't check on her, in her memory care room!! They don't care about your loved one, they care about the money. They falsely reported giving her medications...but the time stamps were 3 DAYS AFTER SHE PASSED! They worked so hard to cover up many of their actions after her death. Don't walk away....Run. Your loved one deserves dignity, compassion, respect, and above all, care. NOT GOING TO HAPPEN HERE!

Horrible upper management. They have caring wonderful staff that are overworked and under paid due…read moreto having minimal staffing at all times. They have behavioral clients that are not having their mental conditions addressed properly for the sole purpose of filling a bed. They have had bed bugs that they left unaddressed. I wouldn't send a colony of roaches to live at this facility. Try Genesis health if you're looking for professionals management that will set up the appropriate care for your loved one.

Started here about 6 months back. The team is amazing! Such a feeling of home when in the…read morecommunity. Never seen a more caring set of people from the aides to the housekeepers. Great place of employment!

Mom moved into Carriage Green at Milford in April 2023. My sister and I had checked out a few other…read morefacilities in the area before we chose Carriage Green. We are very happy we did. Mom had lived in the house my dad built for her for over 70 years, so we were a bit anxious about her transition to a new "home". She loved it from day one. She was introduced to other residents who quickly became her friends. They enjoyed all their meals together. She participated in the activities, of which there were plenty. Ice cream socials, Wii Bowling, scenic rides, and Family Feud, just to name a few. Her favorite was the morning exercises. In January, Mom turned 100. We were able to have access to one of the rooms to have a family birthday party for her. Then, when the facility had their monthly birthday celebration, the staff went out of their way to focus on Mom. Cake, decorations, entertainment and even a proclamation from the Mayor of Milford. I can't say enough good things about the staff. Everyone of them did their best to be sure Mom was comfortable and happy. Mom recently passed, but before she did, everyone, and I mean EVERYONE, was there to make it a beautiful transition. Staff and residents were so attentive, caring and loving up until the very end and after. I will miss the friends I made there. I highly recommend Carriage Green for you or your loved one

Had my mother in law here. Cannot say enough good things about the staff, the services and all the…read moreactivities, dining and on premises medical services. Visiting dentists, doctors and nurses, hairdresser, blood work on and in. And my mothers apartment was spacious and state of the art. Loved this place and highly recommend it.

My 89 y.o. father had a two week stint at Gardner Heights Apple Rehab last month after a being in…read morethe hospital for a few weeks prior. He was brought there on a stretcher, but after two weeks of physical therapy, he was up and running again (ok, maybe not running, but he was walking again). I was impressed with the progress the staff made with my father's rehabilitation. My interactions with the staff were positive and informative. My father actually enjoyed his stay here and liked the staff. Overall, it was a positive experience.

I would of gave it no stars actually. My father was brought there for rehab which they lied and…read moresaid he wouldn't participate in therapy and needed a family member to help out. When I arrived to do so at the appointment time the therapist suddenly had a family emergency and they canceled it. They also sent paperwork to his insurance saying he wasn't participating. They stole items out of his room and left him there for hours without checking on him. When he was sent to Griffin Hospital he was dehydrated and everything was shutting down and I lost my Dad 3/29/24. I've been getting a bill ever since he passed away for resident amount and he wasn't one. If I had to do all over again I would of never sent him there.

The folks here really care and it shows. It is comforting to know that our seniors, including Mom…read moreand Dad, are well looked after. There are a variety of activities offered such as bocce ball, pool, Wii, exercise classes and equipment, computer classes and field trips. Lunch is offered several times a week and are prepared by an experienced and longtime, local chef. Mom and Dad love going here to socialize, enjoy the entertainment and to keep active and engaged in the community.

When looking for an assisted living for our dad it was important to us that we find the right…read more"fit". He was widowed for nearly two years and was starting to need more support than we were able to provide. The decision was not an easy one and we toured numerous communities. We immediately felt at home at Benchmark. The staff were welcoming and kind and the lunch we shared with him was delicious. Our dad made friends and participated in many activities. He invited friends to come and visit in his new home. We were all delighted with our decision. We had no idea what March 2020 would bring so we were grateful that Benchmark communicated the health requirements required for Covid 19. We were blessed that they kept the residents safe and healthy. They followed safety protocols and were always available for a call or email with questions or concerns. Highly recommend Benchmark at Split Rock.

Called to get information on care facilities for family member. It's been 3 days and I've not…read morereceived a call back. If they are this negligent in returning sales calls, hmm, this doesn't speak well of their patient care. I'll save my family's health care dollars for a better service.

I came to Meadow Ridge for Independent Living over 11 years ago and have enjoyed it thoroughly for…read moreall these years. The residents are very welcoming - I knew no one when I came. The staff is so friendly and helpful. There are numerous activities - internal movies, speakers, and performers as well as trips outside to museums, concerts, sports happens, and local live theater productions. This past December & January I was in Ridge Crest, our on-side rehab facility. For the 2 months I was there I enjoyed great care, good food (3 delicious meals a day), and excellent physical therapy. My laundry was done daily and my room was dusted and vacuumed daily as well. I felt so spoiled by the attention from aides, CNA's, and RN's that it was hard to leave when I was well enough to return to my apartment. I received help in my apartment from Western CT, Home Health, from aides from Bridge Star Agency, and PT Therapists from Ridge Crest for the few weeks that I needed help. It is certainly wonderful to live in a place where such care is available on premises and where friends can easily visit. Ridge Crest felt like an extension of home - not a strange scary new place where there were no familiar faces. My decision to move to Meadow Ridge in 2007 was one of the best decisions of my life.

Very unprofessional place to work starting with Brianny the director of harbor and the traditional…read moreside, the nurse Marianne on the 3-11 shift is very rude to the other employees that work there she also talks about residents in the nurses office amongst others present referring to the residents as "nasty, and disgusting" if this is the kind of place you want your family to stay at do it at your own risk but do not recommend for anyone to have family stay here let alone to work here unless you want to deal with the unprofessionalism and disrespect from the staff and nurse.

Floor nurses and CNAs are overworked. Unit managers never offer to help or even ask if we need…read morehelp. Medications aren't being ordered for patient. Nurses aren't putting in orders correctly. Turnover of staff is huge. Agency workers make up 50% or more of their staff. Poor pay for staff. Lots of favoritism. Employees talking in other languages other than English on units. Makes some families who visit uncomfortable.

As with all nursing homes the staffing is an issue. There are not enough workers to cover all the…read moreopen shifts. This causes delays in response time to call bells. The meals served are better then 4 other rehab centers I've been a patient in. Activities are available and quite varied. Cards, cooking groups, movies, crafts etc. You can be as busy as you want to be. PT staff does a good job at rehabbing patients that are willing to put in the effort.