Horrible upper management. They have caring wonderful staff that are overworked and under paid due…read moreto having minimal staffing at all times. They have behavioral clients that are not having their mental conditions addressed properly for the sole purpose of filling a bed. They have had bed bugs that they left unaddressed. I wouldn't send a colony of roaches to live at this facility. Try Genesis health if you're looking for professionals management that will set up the appropriate care for your loved one.

Started here about 6 months back. The team is amazing! Such a feeling of home when in the…read morecommunity. Never seen a more caring set of people from the aides to the housekeepers. Great place of employment!

The folks here really care and it shows. It is comforting to know that our seniors, including Mom…read moreand Dad, are well looked after. There are a variety of activities offered such as bocce ball, pool, Wii, exercise classes and equipment, computer classes and field trips. Lunch is offered several times a week and are prepared by an experienced and longtime, local chef. Mom and Dad love going here to socialize, enjoy the entertainment and to keep active and engaged in the community.

Great facility that cares about the senior citizens and their well being. We had our mom at this…read moreassisted living for a few months and have fond memories of our experiences there with the elderly, staff and activities at the facility. The food was very good. It felt like a cruise ship on land for senior citizens.

New management at Maplewood at Stony Hill has proven that they are more than competent to maintain…read morethe level of care my father-in-law requires. Between Lauren, the new Executive Director and Sian, the Residential Services Director they have explained and set in motion a wonderful care program for our loved one. We had many concerns and they have all been addressed to our satisfaction and understanding. I believe the hands on approach these two ladies have shown is exemplary. Thank you for "saying what you are going to do and most importantly doing it!".

My grandmother died after being found unresponsive at Maplewood stony hill! RUN!! Check the immense…read moreamount of complaints against them at The State of CT Dept. of Public Health. They have been found guilty and are NOT in compliance with safety checks or communication. My grandmother was found covered in vomit and mucus for HOURS because they didn't check on her, in her memory care room!! They don't care about your loved one, they care about the money. They falsely reported giving her medications...but the time stamps were 3 DAYS AFTER SHE PASSED! They worked so hard to cover up many of their actions after her death. Don't walk away....Run. Your loved one deserves dignity, compassion, respect, and above all, care. NOT GOING TO HAPPEN HERE!

Mom moved into Carriage Green at Milford in April 2023. My sister and I had checked out a few other…read morefacilities in the area before we chose Carriage Green. We are very happy we did. Mom had lived in the house my dad built for her for over 70 years, so we were a bit anxious about her transition to a new "home". She loved it from day one. She was introduced to other residents who quickly became her friends. They enjoyed all their meals together. She participated in the activities, of which there were plenty. Ice cream socials, Wii Bowling, scenic rides, and Family Feud, just to name a few. Her favorite was the morning exercises. In January, Mom turned 100. We were able to have access to one of the rooms to have a family birthday party for her. Then, when the facility had their monthly birthday celebration, the staff went out of their way to focus on Mom. Cake, decorations, entertainment and even a proclamation from the Mayor of Milford. I can't say enough good things about the staff. Everyone of them did their best to be sure Mom was comfortable and happy. Mom recently passed, but before she did, everyone, and I mean EVERYONE, was there to make it a beautiful transition. Staff and residents were so attentive, caring and loving up until the very end and after. I will miss the friends I made there. I highly recommend Carriage Green for you or your loved one

Had my mother in law here. Cannot say enough good things about the staff, the services and all the…read moreactivities, dining and on premises medical services. Visiting dentists, doctors and nurses, hairdresser, blood work on and in. And my mothers apartment was spacious and state of the art. Loved this place and highly recommend it.

I'm so lucky to be able to share all the wonderful efforts of this special community. We work with…read moreseniors who have memory loss or chronic health issues that require additional guidance and support. It is so nice to have a care team truly committed to the health and wellbeing of the residents. The care staff is so committed to the care and engagement of the residents. I love walking in to find all our residents in the kitchen baking or playing games. All staff from CNAs to Dining to The Program Director - Monika- share the same values and commitment to giving our residents a renewed love of life and purpose.

When looking for an assisted living for our dad it was important to us that we find the right…read more"fit". He was widowed for nearly two years and was starting to need more support than we were able to provide. The decision was not an easy one and we toured numerous communities. We immediately felt at home at Benchmark. The staff were welcoming and kind and the lunch we shared with him was delicious. Our dad made friends and participated in many activities. He invited friends to come and visit in his new home. We were all delighted with our decision. We had no idea what March 2020 would bring so we were grateful that Benchmark communicated the health requirements required for Covid 19. We were blessed that they kept the residents safe and healthy. They followed safety protocols and were always available for a call or email with questions or concerns. Highly recommend Benchmark at Split Rock.

Called to get information on care facilities for family member. It's been 3 days and I've not…read morereceived a call back. If they are this negligent in returning sales calls, hmm, this doesn't speak well of their patient care. I'll save my family's health care dollars for a better service.

I came to Meadow Ridge for Independent Living over 11 years ago and have enjoyed it thoroughly for…read moreall these years. The residents are very welcoming - I knew no one when I came. The staff is so friendly and helpful. There are numerous activities - internal movies, speakers, and performers as well as trips outside to museums, concerts, sports happens, and local live theater productions. This past December & January I was in Ridge Crest, our on-side rehab facility. For the 2 months I was there I enjoyed great care, good food (3 delicious meals a day), and excellent physical therapy. My laundry was done daily and my room was dusted and vacuumed daily as well. I felt so spoiled by the attention from aides, CNA's, and RN's that it was hard to leave when I was well enough to return to my apartment. I received help in my apartment from Western CT, Home Health, from aides from Bridge Star Agency, and PT Therapists from Ridge Crest for the few weeks that I needed help. It is certainly wonderful to live in a place where such care is available on premises and where friends can easily visit. Ridge Crest felt like an extension of home - not a strange scary new place where there were no familiar faces. My decision to move to Meadow Ridge in 2007 was one of the best decisions of my life.

Very unprofessional place to work starting with Brianny the director of harbor and the traditional…read moreside, the nurse Marianne on the 3-11 shift is very rude to the other employees that work there she also talks about residents in the nurses office amongst others present referring to the residents as "nasty, and disgusting" if this is the kind of place you want your family to stay at do it at your own risk but do not recommend for anyone to have family stay here let alone to work here unless you want to deal with the unprofessionalism and disrespect from the staff and nurse.