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Sage Home Care

4.0 (4 reviews)
Closed 9:00 am - 5:00 pm

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Privatus Care Solutions

Privatus Care Solutions

2.3(4 reviews)
16.2 mi

My brother-in-law used Privatus and they are terrible. They only care about the money and they are…read moreaccusing him of breaking the contract which he never signed and never received a copy of. If you use Privatus you will be making a big mistake. Check the contract carefully because they'll try to charge you $20,000 if you stop using them. They are crooks. So it's been about 2 years since Privatus threatened him with a law suit and nothing has happened, it's a complete shakedown operation, stay away!

I signed on with Privatus for my elderly mom after using a different agency that we were unhappy…read morewith the quality of care. The team was wonderful in the selling process. After that it went severely down hill to the point that it became dangerous. They aides did not show up. I was told they were on their way including the destination they were coming from but then they said they were 3 hours away not 30 mins, and then wouldn't be there until tomorrow. Which then they didn't show up for a 2nd day! This left my wheelchair bound parents without anyone in the house! And my mother was transitioning to hospice care so needed someone. The team who knew this did not call me in the morning to let me know of the delay (and ultimate no show) and gave the excuse of we don't call people before 7am as it's too early?! WHAT? You are leaving people without care - the sooner we know of your incompetence the sooner I can try and fill the gap!! The wonderful nighttime aides I hired on my own texted to let me know that someone didn't show up at 6am when they were supposed to. Yet the coordinator wasn't calling until 7am?? Then when reaching out to owners, operating officers or anyone I spoke to in the selling process I was even more disappointed. They do not care about your loved ones. They do not know how to handle an emergency let alone business as usual. I dropped them as soon as I could find someone else to step in. It was the worst experience and we have had bad experiences. Do not believe the personable touch you get in the beginning. I actually thought I might be friends with them (Christine) but there was no response after frantic reach outs trying to find coverage for their no shows. Nope she wanted nothing to do with me. The treatment and utter lack of accountability or compassion was staggering. I can not stress this enough- BEWARE of this sham of an organization. I can not select less than 1 star, but when you leave people without care, without caring, you should not even receive 1 star...

Collaborative Home Care

Collaborative Home Care

5.0(1 review)
16.9 mi

Amazing, responsive, professional, kind, caring & reliable. Just a few adjectives to describe the…read moreexemplary service from this homecare agency and its fantastic owner, Bryan Knust. I was looking for home care for my mom and reached out to several places and Collaborative was the first to return my call and the first to arrange a schedule of visitation for my mom. Bryan and the caregiver met personally with my dad to assess my mom's care needs. The caregivers are all extremely nice, very competent, reliable and my mom loved them. Bryan reached out to me to make sure that I had the adequate supplies, even sharing links from Amazon, for the care of my mom as well as going over to my parents house to help my dad with some medication management. Bryan goes above & beyond for his clients and really manifests a kind, caring nature. It is not all business for him, you can truly feel like he empathizes and is there for his clients. I tried some other homecare agencies in the past and none could compare to the level of care, service & reliability that we received from Collaborative Homecare. I encourage anyone seeking assistance for a loved one to call them & utilize their services. It is a 5 star agency with a kind, compassionate owner.

From the owner: We help our clients age gracefully and maintain their independence in the comfort and safety of…read moretheir home, whether they are living with a chronic illness, recovering from an injury, or just needing a little extra help with personal care tasks around the home.

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Collaborative Home Care
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Sage Home Care - hospice - Updated May 2026

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