I can't express how grateful my family is for the high level of competency, care and compassion…read moredisplayed toward our 86-year-old father by the management and staff of the Residence at Summer Street. Not only do they accommodate every one of his needs, but they graciously indulge his whims. In an industry where bait-and-switch seems to have become the standard, the Residence is a welcome exception. Hats off to its eminently capable executive director, Jorge Cortizo, whose people skills are unparalleled. Thank you!

Our company, Stardust Move Managers, has worked with The Waterstone at High Ridge from the first…read moreday of it's opening in 2022. We were there to move the first residents into this spectacular Senior Living Community. Working with the staff at Waterstone made our job a pleasure. Everyone form the marketing /sales group to the move in coordinator to the maintenance people allowed us to do our job and move and settle in the new residents as seamlessly as possible. A tough task for a new building. We continue to move in new residents and are always so happy to be working with this great community of professionals.. Patricia Gabal Owner Stardust Move Managers LLC Senior and Specialty move managers

Poor care quality. Far too many patients for the amount of caregivers in the memory unit. Staff is…read moreunpleasant and there is very little interaction between the staff and the residents. The leadership at Waterstone really leaves a lot to be desired. Consider sending your loved ones elsewhere for this price point.

My mother lived here for a few years. The conditions really deteriorated over the last year. The…read morefood was poor and the health department shut down common dining service for about two weeks. This was not the first time it happened but seems to be a recurring problem. There was some gastrointestinal aliment going through the residents and they wanted individuals to stay in their apartments or leave the build. Isolation like that is awful for senior citizens. Meals were delivered to units but arrived late and were of poor quality. The home health care agency that is part of this facility is poorly managed. Aides don't show up. There is no back up and residents that are old and frail don't have the resources to fend for themselves. When you are looking for a place to put your Mom, Dad etc. don't choose this one.

DON"T MOVE THERE!----My mom moved back to NY to be near family. When she first moved in to Atria…read moreRye Brook, the facility was well run, had a fully stocked cafe with snacks replenished throughout the day and a decent restaurant. Not anymore! The snacks are gone. The restaurant is awful and The Cafe only has awful coffee or lukewarm tea, no snacks. Every year the rent increased over 3% and the quality went downhill. At holiday times, they used to invite family members (for free) for dinners or lunches. Now the parties only include the residents, (maybe a desert only party for Halloween or Christmas). THere used to be family barbecues for the 4th of July & Labor Day. Those celebrations no longer include families. The windows in the apartments are all broken. They don't open. If they do, they won't close. Frequently the heat & a/c are broken. The infrastructure needs to be replaced. It was poorly designed and very cheaply built. The individual heat or a/c units in the apartments are VERY noisy & inefficient. My biggest complaint however, is the other component,ATRIA HOME CARE, which runs the optional home health agency in the building. Although it is very convenient to have this on-site agency, the quality of the care is questionable in many ways. The agency is understaffed and poorly run. Many of the aides are not well trained to deal with the personalities and problems of senior citizens. There is only one licensed nurse on staff, and no one is there at night. Absenteism is a problem and they don't have enough staff to cover the needs of the residents on a daily basis. THe billing system for Atria Home Care sends out fraudulent, inflated bills and doesn't check the accuracy of their own accounting. They use a phone system to track the charges for Atria Home Care. The system frequently overcharges for the service and if you don't check the bills line by line you could be overcharged thousands of dollars. NO ONE CARES. This agency needs to be reported to the Better Business Bureau in Westchester County. If money managers or insurance companies are paying these bills, without carefully checking the charges with the residents, I am sure the bills are frequently wrong. Atria Home Care is not an agency you want to hire to care for your loved ones. Stay away, they are not caring or nurturing, they are just a business in place to make money. Atria Rye Brook is a residence that costs a ton of money and barely delivers.

We love Benchmark at Stamford, Ct. (formally Sunrise) and would recommend it to anyone! Our…read moremother lived there for 9 months before her passing. Any time we came to visit, there was a happy buzz in the air. Not only is every single person on staff highly trained and always upbeat, but the facility is very pretty, nicely decorated and cozy, inside and out. Benchmark helped us get a speedy move-in date, and did everything they could to keep our mother, who was in memory care, busy and feeling loved. We were delighted by the constant array of events that were planned for the residents. One of our favorites was the Brazilian jazz lunch that had a huge live band a buffet to fit the theme. Many people got up to dance and all the residents were smiling. We noticed that all the staffers went out of their way to talk to all residents in the halls when passing by - always sharing a witty line to help the residents feel a part of a larger community. We feel it takes a special understanding of this community to do a great job and it comes from the top down. The company does a fine job on all levels. Highly recommended! Thank you again to all at Benchmark for taking great care of our mother and giving our family peace of mind during a difficult time. As they say, it takes a village- and Benchmark is best village. Fondly, the Haydens

From the owner: Benchmark at Stamford - formerly known as Sunrise of Stamford - offers assisted living and memory…read morecare founded on 25+ years of award-winning expertise caring for seniors and their families. Conveniently located off Merritt Parkway next to the High Ridge Shopping Center, just minutes from the Stamford JCC, downtown and the beach, Benchmark at Stamford residents enjoy a senior living community with dedicated associates who provide personalized and needs-based care, chef-inspired meals, robust amenities, and a thriving, social lifestyle full of programming and activities. Voted Best Assisted Living and Memory Care of 2023 - 2024 by U.S. News & World Report. Schedule a tour today to learn more about Benchmark at Stamford!

Friendly capable professionals running an excellent rehabilitation center. They ran very…read moreprofessional strategic meetings, and the staff is caring and hard-working.

My sister has been a long-term resident at The Nathaniel Witherell for over two years. Prior to…read morethat she was in a privately owned nursing home in the Midwest. Her quality of life at Nathaniel Witherell is SO superior to that at her previous nursing home. Many staff have been at Nathaniel Witherell for years and are clearly vested in patient care. The facility is lucky to have a large cadre of volunteers who assist with numerous enriching activities - Bingo, Snap, many musical events, religious activities and more. There are special events galore - holiday dinner, ice cream socials, spelling bees. Maintaining high quality of life at a nursing home is difficult, and no place is perfect. Based on my experience with my sister (and my mother prior to that) I can say with confidence that Nathaniel Witherell is superior to other options. Friends and family of residents have the option of joining the Family Council whose members meet regularly with administration to provide feedback on what's going well and what's not.

My wife and I had more than 40 years of wonderful living in near by Old Greenwich when our lives…read morewere changed by her increasing challenges. Upon the recommendation of medical professionals my daughter and I embarked upon a search for the best possible answer for the help we need. We found it at Atria Stamford. After some months I can say without reservation that this has been a quality of life saver for us. Staff members from Denese the Manager to Frank, France and many others. Everyone is so patient and care oriented. This place is superb.

After 50 years in their beloved home it became obvious that my parents would do better in an…read moreassisted living facility. It was a daunting and emotionally difficult task for everyone in the family. Thank goodness for Atria! Our first interaction was with Frank Mastrone, the Community Sales Director. Frank listened attentively and understood our challenge. It was clear that he wanted a positive experience for my parents. There was no pressure or pushy sales pitches and we all felt comfortable throughout the process. I'll start with the facility: it's beautiful. The large and nicely appointed lobby opens on to the lounge, which in turn opens to the garden. Besides seating areas and paths around the flower beds, the garden has a fountain, koi pond and play area for the grandkids. It's lovely. The dining room is bright, spacious and the flowers and table linens give a sense of elegance. And the food! Wow! They had us at the appetizer. In addition to the dining room, there's a nice bistro with sandwiches, salads and snacks. We looked at one and two bedroom apartments as well as a studio. All were bright, fresh, airy and nicely furnished. My parents selected a west facing one bedroom unit and their sunset view is amazing. My dad enjoys the afternoon games and both enjoy the exercise and tai chi classes. They haven't yet availed themselves of the movie theater (super comfy) where there's a daily matinee and evening show, but they have enjoyed the concerts and live performances. Everyone on staff is friendly, knowledgeable and very caring with the residents. The nursing staff is attentive and really on top of the details; I'm very grateful for their care. Denese Brooks, the Executive Director, takes a personal interest in the family's experience and has been very helpful in figuring out logistical issues. I'm so happy that my folks are at Atria! I live on the opposite coast, so knowing that they're safe and well cared for is a big relief. More important, however, they are happy, comfortable, enjoying themselves and making new friends. It's pretty great. Olga P.

Susan is THE BEST!! I was struggling to find a place for my mom and she came through not once but…read moreTWO times!!! Grateful to have found Oasis.

Working with Paul and Susan Doyle of Oasis Senior Advisors was a blessing during a very difficult…read moretime. My father's health was failing quickly and I was overwhelmed trying to figure out what to do. Paul spent countless hours speaking with me on the phone and in-person helping me understand the options and implications of various decisions. He responded immediately on the phone when I had an urgent question on a Sunday of a holiday weekend. I would work with Paul and Susan again in a heartbeat and recommend them without reservation. They're wise and good people!

I can not speak highly enough for Joy Metalios as a realtor. She has built an extraordinary team of…read morewonderful professionals. They all work together and are like an extended family. Joy's skill set covers all the bases. She is highly intelligent and unusually thoughtful. She is accessible to her clients and demonstrates her care for them in many ways. She just helped me buy a home and sell a home. Working with her has been an excellent experience.

While they may be great for sellers buyers beware. They try to pull a fast one on buyers. We put an…read moreoffer on a house last year and pulled out because the inspector found multiple issues with the house with the issues being glossed over. This same house is back on the market a year after being sold. We met with Danielle Powers and came with an inspector and he said the issues were not only still there but had gotten worse. Be careful with 112 Old Belden Hill Road in Norwalk.

I am a hospice volunteer and have visited patients at Brighton Gardens. The caregivers there are…read moreattentive and kind and the patients I see are always clean and dressed with their hair combed. The facility is well kept. Much nicer than other assisted living residences I have visited.

In mid summer my mother became extremely ill in her hometown of TR NJ and after a lengthy…read morehospitalization and rehab we were forced to make the difficult decision to relocate her up to CT near us. My mother had no input in the selection due to her illness and because we told the rehab facility we were not interested in leaving her in NJ they decided to discharge her with little notice to our family. Dylan was extremely accommodating and met my sister and I on a Sunday. He arranged for someone from Sunrise to observe and document her condition at the NJ rehab and jumped hoops to help us move her quickly. Yes, there are a few unfavorable reviews we saw on the web but we checked the DPH licensing web and checked on things like service or health violations as part of our decision to move mom to BG. They bent a rule and let us move her on a holiday weekend since we had to get her in sooner when the NJ facility gave us two days notice of a discharge date of Friday before labor day. As my mother has improved, she has come to consider this her home with new friends. The staff have been kind and considerate of her recovery and care. They give her choices in her wardrobe selection and activities since she is wheelchair bound at this point. She loves her meals and feels happy, much happier as time passes, AJ, the ED has answered each and every question that we come up with, is very responsive and the receptionists are so helpful. We decided at the 11th hour of closing up her house to bring up her kitty after the first month who is also elderly and the staff has been wonderful with Timmy. I hope in considering choosing BG you will visit and check all sources, talk to staff and tour the facility. You will see for yourself that many factors go into a big decision with what is best for your parent or family member. We have found all the staff to be courteous and considerate and right down to the Director of Facilities, who responds quickly to complaints if any. The fact that Mom is close to myself, my two other siblings and we can see she is happy is a bonus. That and the friends I have made with other resident's family members. For our family it is a win win all the way around. And, then....let me tell you all about Bear........