My mother lived here for a few years. The conditions really deteriorated over the last year. The…read morefood was poor and the health department shut down common dining service for about two weeks. This was not the first time it happened but seems to be a recurring problem. There was some gastrointestinal aliment going through the residents and they wanted individuals to stay in their apartments or leave the build. Isolation like that is awful for senior citizens. Meals were delivered to units but arrived late and were of poor quality. The home health care agency that is part of this facility is poorly managed. Aides don't show up. There is no back up and residents that are old and frail don't have the resources to fend for themselves. When you are looking for a place to put your Mom, Dad etc. don't choose this one.

DON"T MOVE THERE!----My mom moved back to NY to be near family. When she first moved in to Atria…read moreRye Brook, the facility was well run, had a fully stocked cafe with snacks replenished throughout the day and a decent restaurant. Not anymore! The snacks are gone. The restaurant is awful and The Cafe only has awful coffee or lukewarm tea, no snacks. Every year the rent increased over 3% and the quality went downhill. At holiday times, they used to invite family members (for free) for dinners or lunches. Now the parties only include the residents, (maybe a desert only party for Halloween or Christmas). THere used to be family barbecues for the 4th of July & Labor Day. Those celebrations no longer include families. The windows in the apartments are all broken. They don't open. If they do, they won't close. Frequently the heat & a/c are broken. The infrastructure needs to be replaced. It was poorly designed and very cheaply built. The individual heat or a/c units in the apartments are VERY noisy & inefficient. My biggest complaint however, is the other component,ATRIA HOME CARE, which runs the optional home health agency in the building. Although it is very convenient to have this on-site agency, the quality of the care is questionable in many ways. The agency is understaffed and poorly run. Many of the aides are not well trained to deal with the personalities and problems of senior citizens. There is only one licensed nurse on staff, and no one is there at night. Absenteism is a problem and they don't have enough staff to cover the needs of the residents on a daily basis. THe billing system for Atria Home Care sends out fraudulent, inflated bills and doesn't check the accuracy of their own accounting. They use a phone system to track the charges for Atria Home Care. The system frequently overcharges for the service and if you don't check the bills line by line you could be overcharged thousands of dollars. NO ONE CARES. This agency needs to be reported to the Better Business Bureau in Westchester County. If money managers or insurance companies are paying these bills, without carefully checking the charges with the residents, I am sure the bills are frequently wrong. Atria Home Care is not an agency you want to hire to care for your loved ones. Stay away, they are not caring or nurturing, they are just a business in place to make money. Atria Rye Brook is a residence that costs a ton of money and barely delivers.

i highly recommend this gem of a store. Each time I went I was met with super helpful and…read moreinformative service with the human touch. a great variety of supplies for home care.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

wish to express my "Complete" Confidence, Appreciation and Gratitude to the Rehoboth Elderly Care…read moreAgency. From the moment of contact with Intake Coordinator Aaron, I felt a "Sincere" Compassion and "Exceptional" Interest in providing the best and highest standard of care for my 94+ yo Mom who is a fall risk, and needs much care/assistance with her activities of daily living. Rehoboth Care Agency worked directly with me and MLTC to get my Mom set up for at home services ASAP. I am confident with Rehoboths Care Agency that my Mom will be able to continue living in her "Own" home. I am incredibly Grateful for Rehoboth!!

The staff are friendly and supportive, always assisting us. Thanks for coordinator and front desk…read moreperson.

I had a great experience with Advantage Home Care. The staff was friendly, respectful, and always…read morewilling to help. They guided me through the onboarding process and made everything go smoothly.

Neil (the owner) is a great guy and he's put an amazing team together. we've needed him for 24 hour…read morecare and his whole operation is absolutely top-notch. I wouldn't have anybody else take care of my father. I literally couldn't be more grateful. 10/10

From the owner: ComForCare Home Care is a premier provider of in-home care, helping older adults live independently…read morein their own homes and continue to do all the things they love. The home care company is committed to helping people live their best life possible and also offers special programs for people with Alzheimer's disease and other forms of dementia.

Amazing, responsive, professional, kind, caring & reliable. Just a few adjectives to describe the…read moreexemplary service from this homecare agency and its fantastic owner, Bryan Knust. I was looking for home care for my mom and reached out to several places and Collaborative was the first to return my call and the first to arrange a schedule of visitation for my mom. Bryan and the caregiver met personally with my dad to assess my mom's care needs. The caregivers are all extremely nice, very competent, reliable and my mom loved them. Bryan reached out to me to make sure that I had the adequate supplies, even sharing links from Amazon, for the care of my mom as well as going over to my parents house to help my dad with some medication management. Bryan goes above & beyond for his clients and really manifests a kind, caring nature. It is not all business for him, you can truly feel like he empathizes and is there for his clients. I tried some other homecare agencies in the past and none could compare to the level of care, service & reliability that we received from Collaborative Homecare. I encourage anyone seeking assistance for a loved one to call them & utilize their services. It is a 5 star agency with a kind, compassionate owner.

From the owner: We help our clients age gracefully and maintain their independence in the comfort and safety of…read moretheir home, whether they are living with a chronic illness, recovering from an injury, or just needing a little extra help with personal care tasks around the home.

I have been working with Danielcare for over five years. It is a wonderful company with caring…read morestaff who go the extra mile for clients. My boss, Daniel, is kind and generous and is always trying to find the best match for clients. I came to this company because a prior agency I worked for was closing its doors. Danielcare welcomed me with open arms and has been working closely with me ever since. I know they take care of the clients as well because I see it firsthand everyday. I highly recommend them.

Thank you Daniel, and all the wonderful caregivers we used for several months during a home…read morerehabilitation situation. We were very pleased with the flexibility and personal attention given to selecting caregivers and managing the difficult process. On behalf of the family, we highly recommend DanielCare for your home needs!

Coordinator responds promptly to my requests with excellent communication and great with her duties…read moreand works with a great attitude.Very satisfied with this home care agency.The staff was very responsive and supportive when I called them in a time of great distress. They clearly outlined options and answered my many questions. Would recommend to others.

From the owner: At Royal Homecare Solutions, we know how important it is to find an agency that is reliable,…read moretrustworthy, professional and compassionate when selecting your choice of caregivers and provider. That's why we are the solution for Fairfield County residents. We are dedicated to providing exceptional service with respect for each individual client's unique situation. We offer several kinds of home care services that make it easier for clients to stay safely and independently in their homes such as, special diet meal preparation, grooming, bathing, medication reminders, companionship, escorting to appointments, grocery shopping and errands. We specialize in senior care, assisting new mothers post partum with daily activities as they adapt to having a new born, post treatment care, and support clients who struggle with hoarding by helping them maintain clean homes and minimizing falls. Royal Homecare Solutions Caregivers are trained, thoroughly screened and bonded. We understand the importance of peace of mind therefore we encourage engagement in the community and regular communication with family and friends to reduce isolation. With the new ways of living, our caregivers will ensure that clients are set up to connect on virtual communication platforms. Our services are flexible and can be arranged for a few hours a day, 24/7 or live-in. We are here to help, we have been where you are before and our passion comes from a personal experience. Initial assessments are free!

My mother has dementia and it was time we needed help to assist with day to day care giving. She…read moreis a very strong and stubborn woman which would make finding assistance a difficult task. We contacted Home Care Assistance who came and met with us to assess the level of care required and to find a caregiver with the required skill set to appropriately take care of my mother. They found 2 caregivers within a day and reviewed their qualifications and experience with us. We requested an interview with one of the caregivers which was immediately set up. After selecting the caregiver, our Client Manager accompanied her on the first day and stayed a while to ensure a smooth transition. Our Client Manager keeps in contact with us regularly to make sure things are going well and if there is anything additional she and the team can do to assist. It's hard enough deciding it's time to get a loved one some help, so choosing a home care provider is a very important decision. We are very happy with the care and interest Home Care Assistance staff and personnel have supplied with the care of my mother. In a fast moving world with numerous responsibilities to attend to daily, it's very comforting to know that there is someone there taking good care of my mother and to ensure she has everything she needs. In addition to finding qualified help, it was very reassuring to discover the honesty of our caregiver as well. With my mother's dementia and confusion that comes with it, she paid her caregiver $50 cash her first day. The caregiver brought it to my attention and handed me the money. I was so grateful for her honesty as many people these days could have easily kept it.

First, I would like to name the person who I am about to commend. Her name is, Danielle Barbieri…read more She is a social worker affiliated with Home Care Assistance. Danielle helped our family through a difficult time. She is competent, professional and empathetic and was able to get us the help we needed in one day. My brother was recently diagnosed with advanced pancreatic cancer. Although he was approved for Hospice, the hospital would not discharge him until we had hired an aide for additional hours. Due to Covid, there is a shortage of health care aides. We found a facility, but they had to cancel us due to staffing problems and another facility canceled when the aide had been exposed to Covid and had to quarantine. That occurred the day before my brother was supposed to be discharged. Needless to say, he was very disappointed. We were referred to yet another facility, who could not help us, but did put me in touch with Danielle. She worked with me throughout the day, patiently answering all of my questions and helping me navigate through the process of getting the help we needed. Thanks to Danielle, my brother is going home, today, only a day later than what had been scheduled with the facility that had to cancel! We have been in touch with others at Home Care Assistance and have been pleased, so far! Thank you, Danielle!

StarPro in Rye Brook is fantastic. Kirtika L. was our physical therapist and I can't recommend her…read moreenough. She is very knowledgeable and cared for my senior parent so amazingly well. Very patient, gentle and worked diligently to improve a knee osteoarthritis in just 6 weeks. It's a clean and nice facility with ample parking and Josh the receptionist is also so kind and efficient. Five Stars all around!

So I did things a little backwards. Hurt my shoulder and went to Profesional and asked them for a…read morerecommendation for an orthopedic surgeon. I figured they see the results of the surgery which put them in the driver's seat. I wound up requiring rotator cuff surgery. Had the surgery on a Wednesday and that Friday I was on the table getting tortured.....not really having been through the process in the past I was familiar with what to expect. The staff was great, from the front desk to the therapists. They did everything with the insurance company and kept the surgeon in the loop. In conversation with other people they were surprised that I started therapy so soon after my surgery. The first couple of visits were a little painful but with the guidance of the staff I was able to push through. Fast forward after my insurance cut me off I was thankful that they supplied me with a print out of the exercises which enabled me to maintain my progress. I was impressed with Profesional that I referred everyone that was looking for a physical therapist