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    Visiting Angels

    5.0 (6 reviews)
    Open Open 24 hours

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    1 year ago

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    7 years ago

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    Kate M.

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    4 years ago

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    Kate M.

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    6 years ago

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    6 years ago

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    Kate M.

    Happy to help, Jessica! Thank you for the kind review!

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    6 years ago

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    Privatus Care Solutions

    Privatus Care Solutions

    2.3(4 reviews)
    4.1 mi

    My brother-in-law used Privatus and they are terrible. They only care about the money and they are…read moreaccusing him of breaking the contract which he never signed and never received a copy of. If you use Privatus you will be making a big mistake. Check the contract carefully because they'll try to charge you $20,000 if you stop using them. They are crooks. So it's been about 2 years since Privatus threatened him with a law suit and nothing has happened, it's a complete shakedown operation, stay away!

    I signed on with Privatus for my elderly mom after using a different agency that we were unhappy…read morewith the quality of care. The team was wonderful in the selling process. After that it went severely down hill to the point that it became dangerous. They aides did not show up. I was told they were on their way including the destination they were coming from but then they said they were 3 hours away not 30 mins, and then wouldn't be there until tomorrow. Which then they didn't show up for a 2nd day! This left my wheelchair bound parents without anyone in the house! And my mother was transitioning to hospice care so needed someone. The team who knew this did not call me in the morning to let me know of the delay (and ultimate no show) and gave the excuse of we don't call people before 7am as it's too early?! WHAT? You are leaving people without care - the sooner we know of your incompetence the sooner I can try and fill the gap!! The wonderful nighttime aides I hired on my own texted to let me know that someone didn't show up at 6am when they were supposed to. Yet the coordinator wasn't calling until 7am?? Then when reaching out to owners, operating officers or anyone I spoke to in the selling process I was even more disappointed. They do not care about your loved ones. They do not know how to handle an emergency let alone business as usual. I dropped them as soon as I could find someone else to step in. It was the worst experience and we have had bad experiences. Do not believe the personable touch you get in the beginning. I actually thought I might be friends with them (Christine) but there was no response after frantic reach outs trying to find coverage for their no shows. Nope she wanted nothing to do with me. The treatment and utter lack of accountability or compassion was staggering. I can not stress this enough- BEWARE of this sham of an organization. I can not select less than 1 star, but when you leave people without care, without caring, you should not even receive 1 star...

    Prestige Home Care of Greenwich

    Prestige Home Care of Greenwich

    1.0(1 review)
    3.8 mi

    I was asked to remove my review by the owner of this company. I did but, after such horrible…read moreexperiences with this company & another, I will no longer remove my reviews so they can continue to get new clients only to make the comps appear better than it really is. My family's experience was our experience & we by right have the right to voice our opinion & share with anyone who wants to know it. This is NOT a reputable company & some if the sides are not professional or trained well nor is the business on the up & up. The sides are sneaky & lie & their boss covers up these issues. We have video footage from the side sneaking upstairs while my parents slept downstairs & when I addressed this issue with the owner let Ali e sent him the videos, he claimed he couldn't open the video attachment but Ali so chose not to believe me & my mother. There was a bathroom on the same floor the side & my parents were on ( overnight shift) so there was no reason for her to go upstairs. In the video she clearly is sneaking up by how she was tip toeing up the stairs & when the stair creeked, she looked back to see if my parents awakened. Little did she know my mother did see & hear her! I have live footage as well. So, if you have an experience, don't be swayed to remove your post to remove negative comments of your experience! Shame on you BW....he knows exactly who he is and I will continue to guide people with my experiences with this help & Google tools. Response: You had a fake report with my parents but, I could see clearly....you take advantage of the elderly & take the side of your lying aide! Which is what a lot of these in home care companies do just to make a buck! You overcharge the clients at 2x the rate of pay that the aides receive! You give the aides $15-$18 per hour & charge the client $37 per hour. Who is doing the work? The aides are, so why is the company getting the bigger share of the clients money instead of the aide? I'm putting it ALL out here for EVERYONE to know how these companies work.

    From the owner: Trust our in-home care provider in Greenwich, CT Do you need…read moresomeone to assist your loved one? Whether they're of old age or suffering from a physical disability, our in-home care provider is here to help. Prestige Home Care of Greenwich provides professional home care services in Greenwich, CT.

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    Prestige Home Care of Greenwich
    Prestige Home Care of Greenwich

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    Atria Rye Brook

    Atria Rye Brook

    2.6(5 reviews)
    3.0 mi

    My mother lived here for a few years. The conditions really deteriorated over the last year. The…read morefood was poor and the health department shut down common dining service for about two weeks. This was not the first time it happened but seems to be a recurring problem. There was some gastrointestinal aliment going through the residents and they wanted individuals to stay in their apartments or leave the build. Isolation like that is awful for senior citizens. Meals were delivered to units but arrived late and were of poor quality. The home health care agency that is part of this facility is poorly managed. Aides don't show up. There is no back up and residents that are old and frail don't have the resources to fend for themselves. When you are looking for a place to put your Mom, Dad etc. don't choose this one.

    DON"T MOVE THERE!----My mom moved back to NY to be near family. When she first moved in to Atria…read moreRye Brook, the facility was well run, had a fully stocked cafe with snacks replenished throughout the day and a decent restaurant. Not anymore! The snacks are gone. The restaurant is awful and The Cafe only has awful coffee or lukewarm tea, no snacks. Every year the rent increased over 3% and the quality went downhill. At holiday times, they used to invite family members (for free) for dinners or lunches. Now the parties only include the residents, (maybe a desert only party for Halloween or Christmas). THere used to be family barbecues for the 4th of July & Labor Day. Those celebrations no longer include families. The windows in the apartments are all broken. They don't open. If they do, they won't close. Frequently the heat & a/c are broken. The infrastructure needs to be replaced. It was poorly designed and very cheaply built. The individual heat or a/c units in the apartments are VERY noisy & inefficient. My biggest complaint however, is the other component,ATRIA HOME CARE, which runs the optional home health agency in the building. Although it is very convenient to have this on-site agency, the quality of the care is questionable in many ways. The agency is understaffed and poorly run. Many of the aides are not well trained to deal with the personalities and problems of senior citizens. There is only one licensed nurse on staff, and no one is there at night. Absenteism is a problem and they don't have enough staff to cover the needs of the residents on a daily basis. THe billing system for Atria Home Care sends out fraudulent, inflated bills and doesn't check the accuracy of their own accounting. They use a phone system to track the charges for Atria Home Care. The system frequently overcharges for the service and if you don't check the bills line by line you could be overcharged thousands of dollars. NO ONE CARES. This agency needs to be reported to the Better Business Bureau in Westchester County. If money managers or insurance companies are paying these bills, without carefully checking the charges with the residents, I am sure the bills are frequently wrong. Atria Home Care is not an agency you want to hire to care for your loved ones. Stay away, they are not caring or nurturing, they are just a business in place to make money. Atria Rye Brook is a residence that costs a ton of money and barely delivers.

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    Atria Rye Brook
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    Visiting Angels - homehealthcare - Updated May 2026

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