If you want the very best care for your loved one this is the place. Had to take my husband to ER…read moreat white plains hospital and the doctors and nurses there said they examined him from head to foot and remarked at the excellent care he was getting. No marks on his body and kept very clean. I love that his caretakers treat him as their own. The administration staff listen to you and find solutions s for their care challenges. Can't rave enough about this place

Bitter disappointment! Definitely has changed over the past few years. Care for patients is almost…read morenegligible. Staff was fired several times for lack of care. Seem to care more about their bottom line than patients. Do not recommend at all!

My mother-in-law was at the Bristal for almost two years. I loved that it always felt bustling and…read morelively. The main gathering space was always full of people doing activities - playing games, doing chair exercise, current events, or something else. The residents were very friendly in general, and the staff was friendly and professional. The staff did a very good job with my MIL (she was not always the easiest person in the world). Rena, the ED, is excellent. I have known Rena for a number of years from other professional interactions, and she is notable for how much she cares about the Bristal she directs. We didn't run into any staff that we found objectionable. There can be a bad apple here or there, or personality conflicts, in ANY care environment - but fortunately, that was not our experience. The comments about theft are years old - it appears they have fixed this issue. I don't know about memory care because my MIL was in regular Assisted Living. My MIL had congestive heart failure, and that's what eventually did her in. When it became clear that hospice was her next step, she was able to remain at The Bristal, and she passed away there. It was great that she didn't have to go somewhere else.

I was warmly greeted by the head of Activities, Ms Charmaine Levy…read more The Staff was friendly and greeted me cordially. I happened to speak to a resident and had a nice conversation with her. I made her feel at ease and enjoyed the short conversation with her . I am looking forward to volunteering here. The Bristal is beautiful and inviting. I highly recommend the Bristal, after visiting several Assisted Livings over the years with my Mom, who passed. who was considering living in one, : The Bristol by far was and is in my opinion way above in all other Assisted Livings in the Tri State area , in all areas of care, for anyone seeking to live in an Assisted Living environment.

Great personalized care with quick reaction to changes that are needed…read more Caring staff for employees and clientele.

Excellent home health care for my 91 year old mom from the day she was admitted for rehab. The…read moreagency has been very helpful with consistent coverage and outstanding employees. We live 3 hours away and never had to worry about my mom receiving quality care while she stayed at home. Would highly recommend. Joe and Brenda M

I have only been thru the facility and pricing. Cant say enough good things about Fraser Holt…read more Excellent knowledge about memory care. Excellent communication.

From the owner: You'll feel right at home at Brightview Tarrytown in New York. We're located in the heart of…read moreWestchester County just outside of New York City, so you can enjoy the city's fine arts, theaters, and other attractions while living near historic Tarrytown and White Plains. You'll enjoy our warm, caring environment offered in both our Memory Care and Assisted Living in White Plains, NY. It's a beautiful monthly rental and no large entrance fee community where you can relax and read a good book, catch up with friends over coffee or work out in our own exercise room, all while receiving the respectful and customized care you need and deserve.

Absolutely the worst place on earth. The staff could care less about the residents. The Osborn kept…read moretelling me it was difficult parents - but the we moved them and never had a single complaint. The only thing they are "experts" in is neglect.

Huge campus with beautiful gardens, walking paths, wonderful coastal location. There are tons of…read morethings to do, including an indoor swimming pool, fitness classes, live music concerts, and more. The care we get as residents is exceptional, full nursing care, memory support, and home care. There are also flexible payment plans including 100% refundable entrance fee. Monthly costs cover daily needs like dining, room cleaning, local transportation, and 24/7 security.

My mom has been a resident for a little over a year and we will forever be grateful to everyone at…read moreThe Chelsea. They show her love, keep her safe, respect her dignity, and most importantly she is happy. We looked at numerous communities and appreciated the compassion of admissions. She was transparent. Are things perfect no, but we advocate for mom and they always step up. To the reviewer with the photo, we remember your mom as we come daily and assumed she had no family. I want to tell you, in your absence, we witnessed staff making her laugh, they showed empathy & care for her safety. We trust we made the right decision and we wouldn't have mom anywhere else. Thank you for taking such loving care of her! God bless you all!

just now NEW We moved…read moreour dad into the Chelsea at Greenburgh at the end of December 2021. I wanted to wait a whole year before writing this review. Let me first address the one review stating that the Chelsea has a predatory process. While I completely understand the frustrations of the paperwork and the entire process you have to go through, It's not predatory. Every facility requires this. I know because my brother and I visited 5 facilities, and this is the process. I do wish it had been simpler, but it never made me feel like it was predatory. The staff at the Chelsea are all wonderful. I am there all the time, as I am a freelance makeup artist running my own business, and make my own schedule. The Chelsea is ten minutes from me so it's easy for me to stop by often, and my dad likes my presence. I also did not want a facility that was too far from me or my brother who lives in NYC. He can easily take the train from GCT to the very close by Hartsdale train station. In our search for an assisted living facility it was important that not only did it have good care, but that it be aesthetically pleasing, and that the staff be friendly, caring and attentive. I have gotten to become so friendly with the staff. The staff is always around, helpful and kind. I am so especially fond of Franchesca, who did our tours, as I went alone initially, and came back with my brother. She is literally one of my most favorite humans on the face of the earth. The most kind, caring and genuine souls out there! The Chelsea's decor is beautiful! So modern and visually alluring. There were some growing pains in the beginning with the move and transition, but it's going to happen no matter where your loved one ends up. Management has always made the time to discuss any issues or concerns and offer resolutions. I know we made the right choice with the Chelsea. There are also tons of great restaurants, shopping and activities in the area to do with your loved one when you visit. Our dad likes the food here and the daily menus always looks appealing. They are also trying new offsite activities for the residents and are open to feedback. You can bring your beloved pet as long as you can safely manage him/her. My dad has his 9 year old labradoodle here, and she is the star of the Chelsea! Everyone loves her. Last year was a big process of change with our fathers new life and his early stage dementia. This isn't easy at all. If you drink alcohol, you will probably drink a lot more. As stressful as it is managing your loved ones life and finances, I can go to sleep knowing our dad is safe and not burning the house down because he forgot to turn the stove off. Go visit the Chelsea!!

My dad (100) has lived at Brightview for almost 5 years. Everyone within the…read morecommunity:Management;Conceirge,; kitchen staff; nurses; aides; & residents have been wonderful. My dad; now is (105 3/4 yr old) has always been well-taken care of. Thse wonderful people would do anything for him.

Staff is incredibly honest and thorough. I left a brand new pair of Robert Marc sunglasses in the…read moreparking lot and their staff called me to inform me that they had found them. They refused to accept any kind of tip or thank you gift. Since they were not a prescription, anyone could have just taken them. I am incredibly grateful and impressed by their integrity.

My step mom has lived here for about seven years, and generally, Edgehill is fine…read more But I witnessed a very disturbing interaction with another resident. While at the gym today, a very infirmed man had trouble and was in pain to the point of nearly fainting. I asked if he needed help since he could barely stand even with a walker. I looked around the Ground floor for help, but there was no one. I recommended that he press his emergency pendent, which he did. No one came. After five minutes, still no one came. More time passed. Still no one. I decided to go upstairs to the main desk to say someone needed help in the gym. They said they were aware of the emergency call but could not locate him. I then went downstairs and noticed a woman had finally arrived. However, she was rude, and ignored his request for a wheelchair, and began for forcefully push him backwards on his walker. When he mentioned his frustration about not being found after pushing the pendent, she just responded, "I'm here now." I said she arrived only because of me notifying the front desk, and she again slightly angrily repeated her statement. I was appalled at her attitude, but more importantly, her ignoring his request for a wheelchair, which he clearly needed. I went upstairs to reflect what I witnessed and to complain. I was then introduced to a manager. I said that I would hate to have my 84 year old mother treated this way if she had an emergency.

I toured many facilities for independent living for my mom before happily choosing Edgehill. It's…read moretrue you do have to plop down some cash around 565,00 depending what apt you choose . The upside of that is better quality in both food and service and programs. The residents are upscale and hip . I actually leave with a smile on my face usually not the case when you visit other facilities. The brunches pre Covid are amazing with unlimited mimosas even though my 93 year old mom never has more than one. My mom loves it there and that's the most important thing. From Albert who's like a personal concierge eager to help to Gaye and all the people in nursing to Jessica and others in food service are amazing. Peace of mind that's she's well taken care of.

My mother was moved to The Ambassador during Covid and lived there for a year. She received…read morewonderful care. The administrator of the unit, Ashley was warm and caring. She was always available to talk to families and my mother trusted her. They have a wonderful staff.. She especially connected with Susan, who is the Activity Director. There are fantastic activities which stimulate the brain and are fun. I recently moved her to California to be closer to more family. The Ambassador helped coordinate the move and facilitated her recovery after a broken hip. This is a top notch facility.

My parents moved into The Ambassador's Assisted Living recently, and we are all very pleased with…read morethe care and services they've received. The Ambassador seems to be a very good choice for our parents who are unable to live independently anymore, The Ambassador's management team provides high-quality care and services. They are accessible, responsive and flexible. Their healthcare assessments, arrangements and execution have been excellent. They show empathy for the residents, and understanding of the aging process. The food tastes wonderful; they offer healthy, balanced nutrition. The serving staff are very caring; genuinely nice people. Virtually everyone of the staff (nurses, aides, cleaning, concierge, social, PT, maintenance, security and other support) seems sincere, dedicated and kind. The Ambassador is moderate in size, which allows a more intimate and personal touch. For example, employees greet most residents by name. The physical layout is logical and manageable. There are a reasonable amount of diverse activities for the residents. It's in a new, well-constructed building, designed with foresight and well-maintained. The facilities are well-lit, and heating/cooling are comfortable. I'm not sure why the previous reviewer (a year ago) found the atmosphere too formal; my parents have found the resident community and staff quite warm and friendly -- with a few characters interspersed. Overall, I highly recommend the Ambassador.