My mother was there for short term rehabilitation. For the most part the staff was wonderful. The…read moreplace was so well maintained and super clean. The rooms were spacious and she was in her own private room. The food was of good quality, temperature and taste. The occupational and physical therapists were outstanding providing extensive rehabilitation and care. The staff was very accommodating when we decided to have her birthday party there with the family. Overall I was very pleased with her care. The would highly recommend this facility.

The quality of care at United Hebrew went above and beyond the five stars that they have received I…read morewas amazed by the teamwork performed by all of the personnel from the maintenance to the nurses, and especially the Doctor Who helped my wife like it was his family. I don't know about the other parts of the of the home that I can tell you that the fifth floor and rehab is a six star institution thank you United Hebrew will give me back my wife and I will always recommend you thank you, Owen.

I cannot say enough . The atmosphere was very.homey. the staff was amazing and responsive to our…read moreneeds.Chris and Judy at the front desk supplied all information.if we asked. The nursing director Marie went above and beyond to make sure our medical needs were always available.She was cheerful , efficient loving and kind. The aides very efficient, loving and kind. A special shout out to the aid.LADY and Judith. My husband was transferred to memory care here. The director Gina was wonderful and caring. The aides treated residences like family and were loving and kind and efficient. I would highly recommend Atria on the Hudson.PS the chef was great, and the food was delicious.

Is not the best place for honest people to go to work there, the Director, supervisor, nurse take…read moresides. the MEMORY CARE is not what are you think it's, the food for the workers in that are is not fresh and the weekly pay is low ($17) for all the tasks that you have to do.( caregiver, dishwasher, housekeeping, serve) there's bullying between co-workers, you don't get the trainer that they promise. misconduct, miscommunication and lies it's that place

My dad was there a few years ago.He got the best care ever the nuns were the best with himread more

My wife, Mary spent the last five weeks of her Earthly life at this facility after dealing with…read moremetastatic breast cancer for seven years. The women who hadn't yet taken their final vows, the CNA's took care of my wife with love and respect. They WERE doing God's work. The housekeeping staff, the activity directors and all the volunteers as well. The nurses, not as well but reasonably professional. The administration - Not so much! When my wife expressed a concern she had for her safety I followed the procedure and went to the nurse on duty. NO was her answer. Nothing like this happens. I went to Sister Damien's admissions receptionist, Joann. I heard from her, "DO YOU KNOW WHO YOU'RE TALKING TO?!" Sister Damien told me brusquely everything is fine and my wife was drugged, dreaming or otherwise creating something out of nothing. Sister Stella, the main administrator, listened to what I had to say and did her best to put me off. Not one of these expressed and wish to speak with my wife and I felt that there was NO empathy shown and perhaps little respect. I only saw what appeared to be closing ranks and loyalty to the order (Cult?). The receptionist I can forgive because I know she's a recent convert to the Catholic faith and I have seen that this creates a certain over zealousness in the time after confirmation. The lack of respect and/or empathy by the sisters I find reprehensible though. Another issue was that the nurses would not allow my wife to leave the bed, instead telling her to defecate in place. and they could clean it afterward. They claimed this was a matter of the Foley catheter and that she was a fall risk. I had been my wife's caregiver for several months and was able to get her properly to the toilet. My feeling was that was contrary to the idea of death with dignity. Please understand that this is my opinion based upon my recollection of the events that took place more than three months ago, but I am quite sure I have accurately described the events.

As my mom reached her '90s, she knew she wanted to downsize.We were referred to Atria Briarcliff…read moreManor by a friend. We met with the sales director, had a wonderful tour, we found everything to be beautiful, well maintained, clean and the staff was charming and caring. We needed to have asked what percent of the residents have memory problems or dementia,as a majority of the residents did. My mom is sharp & vibrant , she had a limited number of people with whom she could engage, converse and do stuff with. Between that and not wanting to live in an aging body, she was less interested in in longevity, nor did she wish to live any longer. Over the last weeks of her life, she was able to visit with everybody in her family, the entire care team was incredibly supportive. We had a wonderful hospice team and the entire staff at Atria was so caring and embracing.

My folks lived at Atria for almost 1 year. A caring, attentive, and competent staff is makes the…read moreAtria at Briarcliff just phenomenal. They go beyond their call of duty. For example, Seba drove 3 hrs round trip in traffic to visit my parents, brought them culturally appropriate food and spoke w/ them for hours. Without this visit, despite my dad's cancer and mom's dementia, there would have been no way my parents would have agreed to move out of their house. My dad's care was very demanding due to his late stage cancer. My mom's dementia necessitates quite a bit of hand holding, and the Atria's driver, Dino, coordinated most of their doctors appointment. Enza, the sales director, went out of her way to help my family through this difficult time. The key part is that my parents both felt like they had their independence which translated to their happiness. Due to the small community, the staff and tenants became like family and we still keep in touch months after my mom moved out. Some of the staff and tenants still calls my mom to see how she's doing. My mom looks back very fondly of her time at this Atria.

When I had to get a knee replacement I needed to find a respite to take care of my wife who has…read moreParkinson' disease. I contacted A Place for Mom for recommendations. The Country House first on the list. My wife and I were impressed as soon as we walked in the door. The place was immaculate. The staff was warm and welcoming. The rooms we were shown were perfectly adequate for my wife's simple needs. But just to make sure that we weren't missing out on an even better option we looked at two other facilities. They didn't come close the Country House. So we paid for 2 weeks care with the option of extending if needed. The bottom line is that my wife who vehemently resisted staying in assisted living felt immediately at ease and within a few days she was fully adjusted, made friends with other residents and, most surprisingly, she loved the food! The nurses were attentive to her needs and responded quickly when my wife presses the help button that she given to wear around her neck. With one minor glitch, they provided her 3 times a day with her medications. My wife has difficulty working her cell phone, so they help make calls. It turned out that I needed two additional weeks before I was ready to resume caring for her at home. She was such good hands that I never had to worry about her. That relief was priceless. It is without hesitation that I give The Country House a 5 star rating.

Nice people, hard working staff that treats all of the residents with dignity and respect.read more

People beware, they take vital signs and leave, and order old used equipment thru companies they…read moreuse in order to place liens on your property if not returned immediately. They never notified the company to pick up the equipment for10months. When they sent a nurses aid, she couldnt do the work, and when i told hospice this, the woman who sent the aid became very defensive, and retaliating. I was very upset with the lack of care and professionalism. In my fathers case, they ordered a bunch of old equipment that was not needed and then the company sends huge bills for thousands of dollars, and make threats to place liens on bank accounts and property....what a scam. Never in my whole life have i Experienced such a terrible organization that had ties with another company where they order used medical equipment without any concent or authorization on equipment that was old and not required, yet hospice ordered it and then we get hit with insane bills and threats of liens when there was clearly no reason to send this stuff in the first place by hospice. Then hospice left right afterwards and the equipment was never picked up for over 10 months and both organizations failed to or intentionally left this equipment in order to run up a huge bill without any notice of any issues regarding payments or understanding of what was going on up until now. The same used type of equipment can be found on ebay for anywhere between 10 to 100 bucks or less....what a scam.

Over the last few weeks I had the difficult challenge of taking care of a loved one in a home…read morehospice environment. My loved one's family selected Hospice Care of Westchester and Putnam as their home hospice provider with the guidance of Hudson Valley Hospital Center Words cannot express the level of care and concern exhibited by every individual connected with this organization. From the Nurses who visited daily, to the medical supply company that was used by the service, every single person treated not just the patient, but the entire family with such genuine human kindness that it astounded me. Every single employee I encountered was professional, efficient, and most of all, compassionate. If you ever have an occasion to utilize a home hospice provider, I can say with confidence that you will have the best possible experience with this service that a home hospice service can provide. On behalf of myself and my loved one's family, I'd like to thank everyone at Hospice Care of Westchester and Putnam for their care and compassion during a very difficult and trying time. You all made it easier to deal with a very challenging life event.

The Atria Woodlands in Ardsley, NY offers a shining light in the lives of its residents. We just…read morehad a relative enter the facility recently. The Atria had a welcome sign on the door of his new apartment. Everyone welcomed him to the place, from the friendly receptionist to the social director and one of the managers. The people at the Atria are warm and smiling and ready to help. Our relative said the food was delicious and that we picked a great place! Jan Unger, the community sales director, went above and beyond to make sure our relative's first day there was a good one and helped us solve a big problem when a mattress we ordered failed to arrive. He arranged for an emergency mattress to be delivered for our relative to use until his permanent mattress came. The emergency mattress came within an hour of the conversation we had with Jan. Tabitha, the receptionist, was warm and happy to see us when we walked in the door. Christina, the engage life director, took time out of her busy day to help understand who our relative was and his needs. The facility has a resident ambassador who reached out to our family member and talked with him and invited him to sit at his table in the dining room. We are very impressed with the Atria Woodlands and would strongly recommend it to anyone who needs an assisted living residence.

My dad had dementia and we were paying for the highest level of care with around the clock nurses…read more We checked in constantly as every time we visited my Dad, he was in a soiled diaper, had been ringing the bell, and no one came. I asked to look at the call logs as the head nurse claimed that he called for the nurse too much so they just ignored them. He actually only called when wet or thirsty. The nurses are supposed to answer within five minutes, yet when they finally let me see the call log (by law they have to) there were times where it took over a half hour to get to him. My Dad was a very proud and clean man so sitting like that made him horribly depressed. So, the Atria gives him meds and tries to make him a vegetable. I asked the nurses why it takes so long to help him, especially since we paid upward of $10,000 a month, and one nurse actually cried to me that they don't hire enough nurses to save money and they are always short staffed! One night we get a call that my dad slipped in the shower. Bizarre since he's supposed to be with a nurse and sitting since he was a fall risk. They claim that he undressed and went into the shower himself! Complete lie as there was physically no way he could have done that alone. Clearly they put him in the shower and left him to run to another room. He was lying naked and alone in the shower for who knows how long with broken ribs until someone went back in. Then we had to scramble to get him into rehab, and the Atria tells us he can't come back because he requires too much care-- but get this-- they charge us for the rest of the month, over $7000. Dad didn't make it, and even though everything was in his name, they're after us for the money after their negligence. Please be aware that positive reviews are from people who get paid to put your loved ones there.

My mother was moved to The Ambassador during Covid and lived there for a year. She received…read morewonderful care. The administrator of the unit, Ashley was warm and caring. She was always available to talk to families and my mother trusted her. They have a wonderful staff.. She especially connected with Susan, who is the Activity Director. There are fantastic activities which stimulate the brain and are fun. I recently moved her to California to be closer to more family. The Ambassador helped coordinate the move and facilitated her recovery after a broken hip. This is a top notch facility.

My parents moved into The Ambassador's Assisted Living recently, and we are all very pleased with…read morethe care and services they've received. The Ambassador seems to be a very good choice for our parents who are unable to live independently anymore, The Ambassador's management team provides high-quality care and services. They are accessible, responsive and flexible. Their healthcare assessments, arrangements and execution have been excellent. They show empathy for the residents, and understanding of the aging process. The food tastes wonderful; they offer healthy, balanced nutrition. The serving staff are very caring; genuinely nice people. Virtually everyone of the staff (nurses, aides, cleaning, concierge, social, PT, maintenance, security and other support) seems sincere, dedicated and kind. The Ambassador is moderate in size, which allows a more intimate and personal touch. For example, employees greet most residents by name. The physical layout is logical and manageable. There are a reasonable amount of diverse activities for the residents. It's in a new, well-constructed building, designed with foresight and well-maintained. The facilities are well-lit, and heating/cooling are comfortable. I'm not sure why the previous reviewer (a year ago) found the atmosphere too formal; my parents have found the resident community and staff quite warm and friendly -- with a few characters interspersed. Overall, I highly recommend the Ambassador.