As my mom reached her '90s, she knew she wanted to downsize.We were referred to Atria Briarcliff Manor by a friend. We met with the sales director, had a wonderful tour, we found everything to be beautiful, well maintained, clean and the staff was charming and caring. We needed to have asked what percent of the residents have memory problems or dementia,as a majority of the residents did. My mom is sharp & vibrant , she had a limited number of people with whom she could engage, converse and do stuff with. Between that and not wanting to live in an aging body, she was less interested in in longevity, nor did she wish to live any longer. Over the last weeks of her life, she was able to visit with everybody in her family, the entire care team was incredibly supportive. We had a wonderful hospice team and the entire staff at Atria was so caring and embracing. read more

My folks lived at Atria for almost 1 year. A caring, attentive, and competent staff is makes the Atria at Briarcliff just phenomenal. They go beyond their call of duty. For example, Seba drove 3 hrs round trip in traffic to visit my parents, brought them culturally appropriate food and spoke w/ them for hours. Without this visit, despite my dad's cancer and mom's dementia, there would have been no way my parents would have agreed to move out of their house. My dad's care was very demanding due to his late stage cancer. My mom's dementia necessitates quite a bit of hand holding, and the Atria's driver, Dino, coordinated most of their doctors appointment. Enza, the sales director, went out of her way to help my family through this difficult time. The key part is that my parents both felt like they had their independence which translated to their happiness. Due to the small community, the staff and tenants became like family and we still keep in touch months after my mom moved out. Some of the staff and tenants still calls my mom to see how she's doing. My mom looks back very fondly of her time at this Atria. read more

Before making any decision about where to put your loved one, read BEING MORTAL by Atul Gawande, which is about end of life decisions. Chapters 3,4, and 5 specifically discuss senior living facilities. The Atria is mentioned in chapter 4.Also, watch the documentary, LIFE AND DEATH IN ASSISTED LIVING, pbs.org/video/frontline-... Atria Briarcliff Manor is expertly marketed, as are many of these kinds of facilities. The look of the facility is very appealing to the family of prospective residents. However, I believe The Atria in Briarcliff Manor has the lowest level of licensing permitted in New York State. Many staff members are kind, but have no special training and that often shows up in the unknowing care that is provided. The current director, Elizabeth, seems ill-suited to her position. Rent increases can be a shock. April 1, 2018 Update My mother was evicted from her assisted living residence at, The Atria in Briarcliff Manor, New York in July of 2017. That facility called the police when my 97 year old mother, who had dementia, would not leave the new director's office until she got the response she wanted. The Alzheimer's Association advises that one does not argue with an individual who has dementia. But, it seems that is how this situation was handled, even though that facility houses dementia patients. My mother was first taken to a psychiatric ward and drugged. Subsequently, she was discharged/transferred to a top-notch geriatric psychiatric hospital some distance away. The geriatric psychiatric hospital treated my mother's condition successfully, but Mom was transferred to an assisted living residence near the hospital because the Briarcliff Manor Atria refused her re-admittance despite the fact that their own nurse certified that my mother was greatly improved, and the geriatric psychiatric hospital recommended Mom's return to The Atria. Mom remained at the distant temporary assisted living facility, until we could research and find a local facility. Although her new residance care was about as good as one can get, mymother's health declined precipitously and she died in hospice on December 1, 2017. At 97, my mother was subjected to moves to four different facilities. Point 4 of a letter from New York elected officials and sent to Mark Kissinger (NYSDOH) on May 5, 2008 regarding their concerns about the Manhattan 86th Street Atria, speaks to the perils of moving elderly people. "For many frail elderly, moving is either impossible or presents significant health risks often referred to as "transfer trauma." Here are excerpts from the results from the New York State Department of Health investigation into my complaints regarding The Atria in Briarcliff Manor, New York: (3) The operator of an adult home shall, in order to terminate the admission agreement of a resident and discharge him/her from the facility, give at least 30 days' written notice, on a form prescribed by the department, to: (i) the resident; (ii) the resident's next of kin, if known; and (iii) any person designated in the admission agreement as the responsible party, other than next of kin, if any. This LICENSURE is not met as evidenced by: During the complaint investigation of 9/17/18, it was found through interviews and record reviews that the operator failed to give at least 30 days' written notice to the resident or next of kin prior to their transfer and termination of their admission agreement... The operator never contacted the family to issue a 30-day termination notice. The family did pay the facility up until 8/16/17. During an interview with employee #1, employee #1 stated the family should have given me a 30-day notice.(JXS)... 487.7 (d) (12-13) Resident Services (d) Supervision. (12) The operator must: (i) place a copy of the incident report (DSS-3123) in the resident's individual record;... Continued From page 1C1988 "A" FORM (ii) maintain a chronological log or record of all incident reports (DSS-3123) prepared, which includes identification of the resident or residents involved and the type of incident; and (iii) submit a copy of incident reports (DSS-3123) required in paragraph (11) of this subdivision to the appropriate regional office of the department; ... (13) The operator must include the resident's version of the events leading to an accident or incident involving such resident, unless the resident objects, on all required incident reports (DSS-3123). This LICENSURE is not met as evidenced by: Based on surveyor's observation, review of (2) resident records for resident, facility records and interviews with staff during a complaint investigation initiated on 9/17/18 and completed on 9/17/18, the operator did not submit a copy of incident report (DSS-3123) to the appropriate regional office of the department... Specifically: the MARO NYC Regional office did not receive a copy of an incident report. The Regional Offidce was not aware that 911 was called or the family notified. (JXS) read more

Atria Briarcliff Manor is a community of residents that truly feel at home here. Because of it's size it is easy to navigate and meet people either at activities, meals or just congregating in the bistro. It is a very special place located in a wonderful town within walking distance to town park, public library, post office, banks and restaurants. The staff are committed, companionate, and caring. I am grateful that my mom had the opportunity to live there for almost four years. read more

My mom has been at the Atria Briarcliff Manor for over a year. My siblings and I visit all times of the day and night. We always find her being well taken care of. The staff seems to be genuinely interested in her health and Happiness. She is involved in a wide variety of activities which she thoroughly enjoys. The facility is clean and recent upgrades have made it even more attractive. The peace of mind that this assisted living has given me is truly priceless. read more

This is a great facility. Light and airy, and well taken care of common areas, and nice accommodations. Attentive and caring staff. My mother-in-law lived there, and with our recommendations her best friend, and one of my friends also lived there. Highly recommended. read more

My mother is suffering from dementia. I took her out of the house months ago. This was a very stressful time, yet Atria made this process so easy. They took care of everything making the transition as easy as possible. EVERY staff member is incredible in their own special way caring for my mothers needs. She is now doing amazing getting the help she was lacking before. Seba, the executive director is an angel! read more