Nurse was rude and impatient with my grandfather and mother and it was also understaff and it was…read moreway too hot in the rooms! I don't plan on going back!

I teach Zumba for seniors at the Osborn. I am presently teaching independent living. The residents…read moreare in incredible shape physically and mentally. The entire vibe there is upbeat. There is a strong sense of community and caring by both the staff towards the residents, and by the residents toward each other. There is always something interesting going on. I have had the opportunity to have lunch in the dining room. The food was extraordinary. Healthy and top quality. I have also taught 8n the Pavilion memory center wing of the Osborn. I have witnessed the lovely care and respect for the residents here too. The grounds are STUNNING. The interior is gorgeous and beautifully appointed. There is a distinct sense of grandeur at the Osborn. I have taught all over westchester for 20 years. Nothing compares to this magnificent place.

My mother lived here for a few years. The conditions really deteriorated over the last year. The…read morefood was poor and the health department shut down common dining service for about two weeks. This was not the first time it happened but seems to be a recurring problem. There was some gastrointestinal aliment going through the residents and they wanted individuals to stay in their apartments or leave the build. Isolation like that is awful for senior citizens. Meals were delivered to units but arrived late and were of poor quality. The home health care agency that is part of this facility is poorly managed. Aides don't show up. There is no back up and residents that are old and frail don't have the resources to fend for themselves. When you are looking for a place to put your Mom, Dad etc. don't choose this one.

DON"T MOVE THERE!----My mom moved back to NY to be near family. When she first moved in to Atria…read moreRye Brook, the facility was well run, had a fully stocked cafe with snacks replenished throughout the day and a decent restaurant. Not anymore! The snacks are gone. The restaurant is awful and The Cafe only has awful coffee or lukewarm tea, no snacks. Every year the rent increased over 3% and the quality went downhill. At holiday times, they used to invite family members (for free) for dinners or lunches. Now the parties only include the residents, (maybe a desert only party for Halloween or Christmas). THere used to be family barbecues for the 4th of July & Labor Day. Those celebrations no longer include families. The windows in the apartments are all broken. They don't open. If they do, they won't close. Frequently the heat & a/c are broken. The infrastructure needs to be replaced. It was poorly designed and very cheaply built. The individual heat or a/c units in the apartments are VERY noisy & inefficient. My biggest complaint however, is the other component,ATRIA HOME CARE, which runs the optional home health agency in the building. Although it is very convenient to have this on-site agency, the quality of the care is questionable in many ways. The agency is understaffed and poorly run. Many of the aides are not well trained to deal with the personalities and problems of senior citizens. There is only one licensed nurse on staff, and no one is there at night. Absenteism is a problem and they don't have enough staff to cover the needs of the residents on a daily basis. THe billing system for Atria Home Care sends out fraudulent, inflated bills and doesn't check the accuracy of their own accounting. They use a phone system to track the charges for Atria Home Care. The system frequently overcharges for the service and if you don't check the bills line by line you could be overcharged thousands of dollars. NO ONE CARES. This agency needs to be reported to the Better Business Bureau in Westchester County. If money managers or insurance companies are paying these bills, without carefully checking the charges with the residents, I am sure the bills are frequently wrong. Atria Home Care is not an agency you want to hire to care for your loved ones. Stay away, they are not caring or nurturing, they are just a business in place to make money. Atria Rye Brook is a residence that costs a ton of money and barely delivers.

Having been to three different memory care places and finding them so disappointing, we were…read morethrilled to find that The Kensington stays true to its promise. My husband said he feels safe here and that they treat him so well. Instead of sitting around, he has activities all the time. The food and care is excellent and I have peace of mind that my loved one is in a good place.

Bitter disappointment! Definitely has changed over the past few years. Care for patients is almost…read morenegligible. Staff was fired several times for lack of care. Seem to care more about their bottom line than patients. Do not recommend at all!

Excellent place which I highly recommend. My wife was treated well by all the nurses especially…read moreDonna.

Excellent care. My aunt has been here for years and is very happy. Loves the people and the staff.read more

I have only been thru the facility and pricing. Cant say enough good things about Fraser Holt…read more Excellent knowledge about memory care. Excellent communication.

From the owner: You'll feel right at home at Brightview Tarrytown in New York. We're located in the heart of…read moreWestchester County just outside of New York City, so you can enjoy the city's fine arts, theaters, and other attractions while living near historic Tarrytown and White Plains. You'll enjoy our warm, caring environment offered in both our Memory Care and Assisted Living in White Plains, NY. It's a beautiful monthly rental and no large entrance fee community where you can relax and read a good book, catch up with friends over coffee or work out in our own exercise room, all while receiving the respectful and customized care you need and deserve.

To all who are seeking a place for a loved one, please be cautious of this place. My grandmother…read morehad moved into this place several years ago after her husband passed away while still being semi independent. In the beginning, it was a second home to her, filled with countless activities, caring staff and management, and so on. Unfortunately, as time went on, and my grandmother was having much more trouble walking before transitioning to a wheel chair and constantly having to use the bathroom due to medical issues, the place changed. The facility kept tacking on extra care charges despite the fact my grandma had a private aid 12 hours a day. When trying to call the finance department to state that my family was paying privately for an aid for half the day, all we were left with was an argument, a cold nature from the woman who works in the finance department or at one point, no call backs because they could not be bothered doing their research. My grandmother had fallen, while an aid, who worked for the fountains (not private,) was in her apartment with her, resulting in three fractured ribs, stitches in her head, hip injury, a black eye, a bloody nose and being rushed to the ER. The aid in the room was the same aid my grandmother had asked management not to assist her due to the aids cold, rude and uncaring nature that had resulted in discrepancies in the past. To this day, my grandmother, facility staff and the aid all have different stories. How does a resident fall in their small apartment while an aid is present you may ask? We still ask to this day. On top of this, the facility nearly blamed my grandmother for the aid not doing her job properly. Not too long after this incident, my grandmother had to go to a rehab facility. The Fountains waited until the last possible second (3 days before she was to be released from rehab) to evaluate my grandmother to only say they would not take her back at the fountains. My grandmother was devastated. If you ask me, they did not take her back to cover their own behinds because of the incident that occurred with the aid in her room. The Fountains uprooted my grandmothers entire life due to not taking her back, and essentially left her without a place to live. On top of that, she was expected to pay for each day her belongings were still in her apartment. Imagine being held liable to pay an excessive amount of money when a facility essentially kicked you out of your home? Absolutely sickening. Please be Leary of this place before placing a loved one her. Please also do not trust the aid SUSANNA with your loved one, as she is the aid responsible for my grandmas injuries due to carelessness. The staff and management are not what it used to be. They have no problem taking your money, but have problems with taking responsibility for the staff's poor behaviors and correcting it

My father has been at The Fountains for just over a week and he could not be happier about the…read morechoice he made for this chapter in his life. We are too! He hesitated a bit but after settling into his apartment and new routine, he seems at ease. He enjoys it all, but most of all the restaurant-style food service. He loves the varied (and customizable) menu choices, the plentiful food, and the elegant service. The staff at all levels could not be more caring and enthusiastic about him and all the residents. It's a great environment, topped off with a fabulous location in the heart of the village of Tuckahoe, New York, experiencing its own revival in recent years. The Fountains at RiverVue have turned out to be a great choice for our family. And it's true! A river runs through it! Or is that a "rivie're?"

Friends that live in Senior Citizens Communities aren't dead yet! Some go out for a drink at my…read morelocal hangout next door! They keep up even at 100 years old. I should be that lucky!! Don't stereotype humans because of their age. Get to know some. You may be surprised what you learn and how much fun you can have!! This community is costly but offers all the services on premises that someone needs to live a full and happy life. It's right in my neighborhood. :-) Adopt a Senior!

So grateful that my mom is at this lovely, lively place. The apartment is light-filled and…read morecomfortable, the staff is great and caring, and the food is better than other reviewers have said. I appreciate Carnegie East and the activities--from Classical music appreciation to Shakespeare to Friday Happy Hour--keep my mom engaged and happy.

My dad (100) has lived at Brightview for almost 5 years. Everyone within the…read morecommunity:Management;Conceirge,; kitchen staff; nurses; aides; & residents have been wonderful. My dad; now is (105 3/4 yr old) has always been well-taken care of. Thse wonderful people would do anything for him.

Staff is incredibly honest and thorough. I left a brand new pair of Robert Marc sunglasses in the…read moreparking lot and their staff called me to inform me that they had found them. They refused to accept any kind of tip or thank you gift. Since they were not a prescription, anyone could have just taken them. I am incredibly grateful and impressed by their integrity.

I cannot say enough . The atmosphere was very.homey. the staff was amazing and responsive to our…read moreneeds.Chris and Judy at the front desk supplied all information.if we asked. The nursing director Marie went above and beyond to make sure our medical needs were always available.She was cheerful , efficient loving and kind. The aides very efficient, loving and kind. A special shout out to the aid.LADY and Judith. My husband was transferred to memory care here. The director Gina was wonderful and caring. The aides treated residences like family and were loving and kind and efficient. I would highly recommend Atria on the Hudson.PS the chef was great, and the food was delicious.

Is not the best place for honest people to go to work there, the Director, supervisor, nurse take…read moresides. the MEMORY CARE is not what are you think it's, the food for the workers in that are is not fresh and the weekly pay is low ($17) for all the tasks that you have to do.( caregiver, dishwasher, housekeeping, serve) there's bullying between co-workers, you don't get the trainer that they promise. misconduct, miscommunication and lies it's that place

My mom has been in arbor terrace since July 2021. At the time it was Atria but Arbor Terrace took…read moreover in October 2021. She was doing well in the assisted living for about a year until she had a fall in the dining room caused by the kitchen door knocking her down. Within months she confined to a wheelchair as a result of the fall. Her health continued to decline physically and mentally. In July of this year the director recommended memory promising improved care. However, the care situation worsened once she went to the memory care. We consistently find her wet to the point where her clothes are soaked with urine and a puddle under her wheelchair. We have spoken to the director of arbor as well as the director of memory care and nothing has improved. Our complaints have been ignored and the care continues to decline. We had to reach out the corporate representative and they haven't addressed our concerns. All we are asking for is Arbor to address her basic needs of using the bathroom on a regular basis and not be left wet.

I was looking for a nice community for my sister. I looked everywhere, but I was most impressed…read morewith Arbor Terrace Norwood. There was just something about the staff. They were all so nice. The community is beautiful. My sister is a movie buff and loves the movie theater. It's a great place, and I love to visit her!