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    Brooklyn SolarWorks

    3.8 (13 reviews)
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    3 years ago

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    Katee M.

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    3 years ago

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    Katee M.

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    3 years ago

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    Katee M.

    Thanks so much for your review German!

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    5 years ago

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    4 years ago

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    Katee M.

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    7 years ago

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    TR L.

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    7 years ago

    Got their act together and moved all their vehicles . . . Making it clear and easy for the street sweep . . .

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    5 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    Ask the Community - Brooklyn SolarWorks

    Exact Solar

    Exact Solar

    (14 reviews)

    I had received a quote from their designer in Florida ???. It was laid out for 17,000 kwh…read moreground mount. $54 000. They were scheduled to come out for electrical panel checks. All Square D installed by union electrical company. I had contracted Davey Tree company to have a 50 tree oak tree removed and any branches interfering with the sunlight exposure a day before their visit for final details. I get an email from the designer in Florida for my commercial property in Delaware stating they were not licensed in Delaware. A BS answer. They advertise on their website Delaware. They checked the codes here for the design. They may have been in business for 21 years but like a local surgeon stated " you're only as good as your last case. That rank a zero.

    Just had service call by Exact Solar with outstanding service techs Jeff and Leko. The monitoring…read moreservice sent an email to me with a code for DC drop in charging. Turns out a squirrel made a home under one of my panels and ate through some wire and a converter. The techs found the area where the damage was done and fixed it with a new part. By the way, they handled my service call within 2 days and also had to deal with snow in spots on the roof. They took the damaged component to remove it from the monitoring system and added the replacement. Exact did my install over two years ago and can't tell you how happy I am that I chose them for my solar system. FIRST CLASS!!!!

    Momentum Solar - 21 awesome panels that generate 0 kWh in the current configuration, thanks to Momentum

    Momentum Solar

    (49 reviews)

    My solar rep was very knowledgeable and answered all my questions. Installation process was easy…read moreand I'm happy with my panels. Would recommend to my friends and family.

    Initially, I loved Momentum. They started in my area (Metuchen, NJ). Signed the agreement with…read morethem in Nov 2019. Project management was aggressive, which is good. They got the design, permitting, and installation done quickly. My 21-panel, 6.6 kW, Hanwha Q-cell array went live Feb 2020 and worked beautifully for years, no problem. It was sized perfectly, producing exactly the right amount of power, so with PSEG net metering, my consumption versus production was nearly perfect. I was thrilled and recommended Momentum to everyone. The problems started in 2024 when I embarked on a remodel that required demolishing the top floor and re-building the roof with a new geometry. Basically, The panels had to be removed/reinstalled on a different roof. I owned the panels; they were paid off by now. I also wanted to purchase more panels for my new power-hungry devices, e.g. replacing gas with electric heat pumps for HVAC. I reached out to Momentum in Mar 2024, ahead of the remodel. Sent the architect's drawings and asked if these could be used to front-load the design of the array on the new roof or get purchasing of new panels going. Signed the agreement to remove/reinstall the panels on 2024-04-08. Was charged $4,634 despite being verbally promised back in 2019 that a one-time reinstallation would be free. The agreement mentioned nothing about redesign or additional panels, despite multiple attempts by me (via email and calls) to convey that information to Momentum. It seemed like everything I sent them went into a black hole, a major red flag against their CRM. This happened repeatedly. I also repeatedly requested Momentum to coordinate directly with the contractor or the architect regarding the new roof (measurements, technical details), but they did not. The panel removal was scheduled for 2024-04-17, well ahead of the demolition of my old roof in June 2024, which is just about the only thing that went well with this project. The techs who showed up were helpful and professional. On 2024-07-06, I followed up because the new roof was projected to be complete around 2024-08-01, so I wanted to schedule an install date. I was disappointed to see that no progress was made on any sales of new panels to me or any design. During the ~3 months since removal, there were zero attempts by Momentum to reach me. I was asked to re-send the same info I previously sent (past 12 months of power bills, drawings, etc.). These same requests would happen at least a couple more times, despite me trying to get ahead of the problem since early 2024. On 2024-11-22, a tech showed up to take measurements of my roof. The tech was awesome and helpful and professional. He reinvigorated my faith in the company. Alas, once again, that info went into a black hole. The project manager -- who, in her defense, tried her best to be helpful -- eventually reached the conclusion that reinstalling existing panels AND adding on new panels was too complicated, so we removed adding new panels out of the scope of the project. It seemed that a new case ID was created for this. At this point, I would have been happy to just get the existing panels energized again. Between Mar 2024 and now, I regularly followed up with Momentum about the status of my project. I was hardly ever given useful, actionable information. As of 2025-08-14 (18 months since sending the drawings, 16 months since signing the contract, 12 months since the new roof was ready to go, and 8-9 months since Momentum measured the new roof), nothing has moved forward. I was promised at least 4 times by various people that someone from the Roofing Department or Design Department would call me directly with a status update. No one ever reached out to me. These departments do not have a customer-facing side, so I get the feeling that someone contacting me was some sort of special request. I paid the final installment on the $4.6K on 2024-10-14. I am now waiting for new design drawings for reinstalling the array. At no point was any ETA provided for this, although I asked repeatedly. For almost 9 months since the measurements, nothing has happened, with no visibility into the status. So, I paid $4.6K for a service that wasn't done, and I'm losing $300/month to power bills. I have no ETA and no faith that anyone will contact me, other than sales, who keep wanting me to refer other customers to them for $500. And sales is the one department who HASN'T been engaged on my project. My panels are still sitting under a tarp in my backyard, producing 0 kWh (see pic). My conclusion is that Momentum is a company staffed by people who are trying to do their best, but the system is set up for them to fail. Looking at their review trends, my read is that something about the company broke in 2021 and their customer-facing employees have no way around it. I have no faith that their CRM or inter-departmental communication are working.

    Brooklyn SolarWorks - solarinstallation - Updated May 2026

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