Fantastic experience with SUNation Energy. Was referred by a friend and had great dialogue with our…read morespecialist Rob Moser. He walked us through the process, the benefits of solar and what set up makes most sense for us. He also was able to get us great pricing which was almost 10% lower than other estimates. Paperwork and payment was a breeze! Once the permit was approved (took about 5 weeks after signing the agreement), they came and installed the panels in a few days which was impressive (probably lucked out with availability). The install crew (was literally an army! about 8-9 guys) came promptly at 7:45AM (15 minutes early which was great) and was finished by 1PM. The head of the crew walked me through the process and closed out great showing me the app and next steps. Clean up was also fantastic as nothing was left behind. Currently we are waiting for the inspection so we can start banking the unused solar for future use. But still we are generating over 45 kWh daily (on a sunny day) and our average usage is about 30 (we have 2 EV's) so we are about 150% efficiency which is great. Though we can not bank yet, we are still utilizing solar power so our electric bill for the past week will be minimal. All in all, SUNation Energy is extremely professional, very knowledgeable and customer service seems to be a top priority to them. My neighbor and inlaws are now interested in solar and will be referring them to SUNation and Rob Moser - they also have very nice cash incentives for referrals!!!

I waited until I had some experience with the new system before considering a review. It's been…read moreoperating for about 5-6 weeks and everything appears perfect. I received my first, almost zero electric bill, and have banked enough kwh to keep us at zero cost for a long while. My only problem is that it's difficult not to follow the reporting software on a day-to-day basis. It's a habit I'll have to try to get over. I interviewed 4 solar companies before choosing Sunation. Working with Sunation proved it to be the right company and a pleasant experience. Their on-line programming seemed to be perfect and all the legal stuff was perfectly clear. If I needed to speak with someone, they were always there. The phone is always answered by someone who knows the answer or knows who knows. And since we're in for the long haul, it's good to know that the service line is always responsive. Approvals from the City and from ConEd seemed to be right on time just as they advised. Their master electrician served as our planning consultant for the physical installation and he made sure to seek my input at each step. When the time came for the installation the Sunation crew was amazingly efficient and the crew chief explained everything. The job was done earlier than was promised and with a thorough clean-up. And the system just works, quietly and powerfully. I couldn't be more pleased.

I chose this company over several other local installers like Momentum, EmPower, and Green Logic,…read morebut ultimately had a mixed experience. While the sales team was professional and assured me they had extensive experience with the strict solar regulations in my area, there was a significant gap between those assurances and the actual permitting process. I was initially told I would only be responsible for a specific village application fee (should the village deny the proposal). Unfortunately it was denied, I was charged $2,500 for various fees including site surveys, administrative costs, and architectural drawings. The project unfortunately did not work out, and the most frustrating part was the permitting and billing hurdle. I had to spend a considerable amount of time negotiating with their customer service team to lower those initial fees, eventually settling on a $1,000 charge for the work performed. They seem like a decent local company, but their internal processes--especially within the permitting department--need better alignment with the promises made by sales. My advice to others is to double-check every detail in your contract before moving forward.

I contracted with LI Power Solutions for a solar system on my home. Charles, salesman, was very…read morenice and helpful. We unexpectedly decided to sell our home, and cancelled the solar. LIPS had already obtained permits for project. When I notified Charles, he suggested that perhaps I leave remainder of my first payment (deposit) with them and we could try to spec out a system on the home we moved to. We are doing reno's to the home we moved to and decided not to move forward with solar. I let Charles know and asked if we could get balance of our deposit back (of course net of any expenses LIPS had incurred). Charles said he would see what he could do and ultimately passed the ball to the owner Joe, saying he was "just a salesman" and could not do anything else. I left messages/emails for Joe, but he didn't respond to a single message. If he responded and said no that my agreement didn't provide for any return of monies, I would have understood. (maybe not agreed but understood). But to ignore messages/emails from a client, does not seem right.

We have had solar panels installed for over a decade (since Superstorm Sandy.)…read more Had a maintenance check and our techs Alex and Antonio were amazing. Very polite and professional! They helped us bring down a squirrel's nest humanely and happy to say the mother squirrel has relocated the babies. I'm so glad I called Empower and these techs were sent. Also, we have had perfect performance from our solar panels all these years. I recommend Empower 100%.

They're out of business, and my solar is not working. They just stopped being in business and left…read more Everybody hanging kind of looks like Spirit Airlines of the solar industry.

It was a lot of work getting things handled and the right way. It's a third party so there's a lot…read moreof confusion between departments. At the end of the day the pannels aren't where we agreed. Not once was I contacted to discuss before drilling into my roof. So that alone should say a lot. After addressing these issues I told them please do not turn anything on until we discuss and a day later we were turned on. No call back. Very disappointed and regret using them. I gave 2 stars because there were some who really tried to help along the way.

Okay, I was hired by trinity on August 3rd, 2026. They did their background check on me and told…read moreme I was good even after telling them that I have a pretty serious charge on my record. They still told me I was good. So here I am working for them, doing great, loving the work and my coworkers. A few weeks into employment they tell me I have to fill out some forms for now home depot to do their background check. Well, here I am, unemployed because home depot stated I was not eligible for their coverage. So more or less, make sure, if you try to work for trinity, don't have even a speeding ticket on your record because home depot is so strict with their background checks. And don't believe any of the trinity reps when they tell you you're good. Oh, and I also think because I'm coming up on getting benefits they don't want to pay. Thumbs DOWN.

Our system has not been working for three years. Multiple calls to Mercury Solar has resulted in…read morenothing. In the meantime HECO has profited from this Mercury Solar fiasco. Extremely dissatisfied.

From the owner: Solar Heating System; Solar Roof Panels; Solar Electric; Photovoltaicread more

This is 18 months in -- our savings has been tremendous -- more than promised -- and when we had an…read moreissue (because we changed internet providers we couldn't track our production) they came back and reconnected us without any issues. These guys go above and beyond and deliver a great product with even better service.

I have never written a review for any company in my life. I must say I am compelled to highly…read morerecommend PREMIER SOLAR SOLUTIONS, and here's why: I should have hired PREMIER SOLAR SOLUTIONS six years ago; WHY? For whatever reason, my electric bill was out of control. I interviewed every solar company in the Long Island area that existed for the past six years. I listened, I got educated. They all said they were the best and the others were the worst. They were all about making a sale, not about what my needs. I caught so many of them in lies with mis-representing how solar would benefit me. Many of them provided saving estimates that were totally inaccurate. Why did the competitors fabricate? They were only concerned about making a sale to reach a quota. Not looking out for me and my family. After sitting on the sidelines for six years of investigating solar, I was introduced to Chris Hoffman, President and owner of PREMIER SOLAR SOLUTIONS. I placed a call to Chris only to find out he was on vacation with his family in Phoenix and due back in 7 days. Well......in less than 15 minutes I got a call from Chris Hoffman, (on vacation) where he took 45 minutes of his family vacation time to answer all questions regarding my solar needs. I had a proposal from him the next day. (on vacation) The rest was history. I hired Premiere Solar solutions because Chris Hoffman explained how he and his company works and what was the best solar installation for my needs. He never discussed or brought up a competitor or mentioned why his company is better than the competition. He promised delivery and honest results. That says it all about Premier Solar Solutions. Once we agreed to move forward, my installation was quick and smooth. The workers arrived when they were supposed to, and they took the time to explain everything I needed to know about the install from beginning to end. In the past my average balanced budget electric bill was $375.00 per month. Since I installed solar from Premiere Solar Solution my electric monthly is less than $26.00 per month. And that is with many rainy days on Long Island. If you are looking into solar, do yourself a favor and speak to Chris Hoffman at Premier Solar Solutions. Feel free to email me at mediamansml@ gmail .com with any questions about this review.

I can't say enough great things about this company! I asked for recommendations in a local Facebook…read moreparents group, and they came highly recommended. I gave them a call regarding an issue with my solar system, and from the very beginning, they were incredibly helpful, knowledgeable, and professional. They took the time to answer my questions and made the entire process easy and stress-free. I highly recommend them to anyone in need of solar system services

Steve, completely unprofessional started the process in June here we are a week away from October…read moreand nothing got done yet when you ask the guy questions he'd belittle you and then when you tell him you no longer wanna do it he calls you like a lunatic then threatens you with paying for the engineering cost when they haven't done any work yet. very scummy company. They poach other people's customers specially from a good company called solar pro.

Sam did a ton of work taking out old lighting fixtures in my garage, installed new fixtures and…read moreoutlets, hooked up my salt water generator, moved the pool filter timer, and hooked up two hardwired Ring floodlights. Very professional and did an excellent job. I highly recommend them!

Our business relationship started out fine. They did a nice job. However, once there were issues, I…read morecouldn't get anyone on the phone for a few months. Since I was busy, I didn't call a lot. But I left messages with no response. I finally called one day from a different phone (I didn't even think of it at the time), and John picked up finally. I explained to him what was going on. He said he logged into my system and could clearly see there was an issue. He said he would get right back to me. That was 4 months ago. I have called several times since with zero response. During this time I have encountered a total of $800 worth of electric bills that I shouldn't have had to pay has a system been properly fixed. I had to call another company and was under the understanding that everything was under warranty. It's not. Turns out what's covered is the actual panels but not the labor. The company that installed them as responsible for the first 10 years. That's why they don't want to call back because they have to now do the actual work. So now I had to reach out to another company. It was almost $300 just to get people out and properly diagnose the system. I'm also going to have to pay for new installation on the panels. You can bet there's going to be a lawsuit and a call to consumer affairs. It's really sad that a company can't even stand behind their own work and ignores you. Not the company you want to be using.

This is the third review I am giving. We were called about our 1st review stating that they were…read morewill to help us. So, I updated my review. I was called on 06/19/25 and was told that the following week they would come over to discuss our problem. they never called to confirm so we tried calling back several times for a few weeks. We left several messages and were told they would call back. The person was always in meetings or not in the office. Stop calling a few weeks ago, so I am re-doing my review. The reason we needed to speak with them was that we are paying interest of 18.5% which is ridiculous. We were told we cannot rent them. we believe that we were supposed to get a rebate which enticed us to do the panels in the first place. DO NOT USE THEM. LIARS!!!! At this point I do not want them to call us.