I am writing to formally express my dissatisfaction and to inform you that I will no longer be…read morereturning as a client. Despite specifically asking that my deceased dog not be mentioned, this boundary was disregarded. That alone was upsetting and unacceptable. In addition, over the past four years I have spent hundreds of dollars at your establishment, yet I have repeatedly experienced incomplete grooming services while still being charged the full amount each time. I also do not understand why it consistently takes four hours to groom a five-pound dog, particularly when details are routinely missed. Beyond the services themselves, there has been a persistent lack of acknowledgment and basic client consideration, which is disappointing given the length of time I've been coming to you (since 2019). I am generally a very easygoing person, but between the repeated boundary violations, the inconsistency in services provided, and the lack of accountability, I have lost all confidence in your business. I will not be returning.

We have been to so many pet spas for our dog and all of them have been overpriced with horrible…read morecustomer service. Brooklyn Pet Spa did all the work in half the time and for half the price. We are so grateful to them and plan to make this our new grooming location. Until next time!!

We LOVE the Go Dog team!! We have used Jason and his amazing crew of animal lovers for the past 5…read moreyears for both our cat and dog and we are so thrilled. You will not find a team who cares about the wellbeing of your family member. Jason and his entire team deeply care about your fuzzy creatures and we will continue to recommend them! If our boys could talk they'd give GoDog 5 full paws!!

Godog has been walking my dog Yumi for over a year and I highly highly recommend them if you're…read morelooking for a walker! Steph, William, and Jason all seem to really care about Yumi, and her well being, I know she feels similarly because she's incredibly excited when her walker for the day arrives. The walks are always in small groups, consistently with the same one or maximum two other dogs, all of whom are friendly and well socialized. After each walk I receive a very charming update along with very cute pictures. Overall I highly recommend Godog, I've used several dog walking services over the years and Godog is by far my favorite!

Prospect Bark ans their team went above and beyond when we had an unexpected medical situation with…read moreone our dog. They were incredibly proactive, insightful, and helpful. We're truly grateful for their care and dedication

Prospect Bark has been a gift! I recently started bringing my puppy, Tucci, for daycare, and the…read morelevel of care he receives is truly exceptional. The team is incredibly warm, thorough, and genuinely invested in the well-being of every dog who walks through their door. What I love most is that their philosophy of dog care mirrors high-quality child care -- attentive, structured, and deeply compassionate. It aligns perfectly with the kind of love and care that I give Tucci at home, which makes it easy to trust them and feel safe sending him there. One of my favorite parts of the day is receiving the photos and videos they send. It's clear from every update that Tucci is happy, engaged, and in great hands. He loves it there! I am so grateful to have Prospect Bark in the neighborhood. I wholeheartedly recommend them to anyone looking for a safe, joyful, and nurturing place for their pup.

Can't recommend them enough! I trust that Nat will take good care of my fur baby on her daily walks…read moreand my pup is excited to see her every time. Also love seeing the photo updates from the walk as they are always meeting new friends.

We could not have asked for a better pet sitter! Nellie went above and beyond with all of our crazy…read morerequests (and we had a lot ). She sent me SO many pictures and videos throughout her visits, which made me feel completely at ease while we were away. Communication was absolutely on point--super quick, clear, and thoughtful. The best part? The night we came home, my two cats were literally sitting by the front door... waiting for HER. I was a tiny bit jealous (lol), but mostly just so happy knowing how loved and cared for they were. She truly treated them like her own. If you're looking for someone reliable, caring, and totally in tune with your pets, Nellie is your girl. We're so grateful we found her!

Price on item wasn't what it rang up as and they wouldn't honor it. Lackluster service.read more

We have been bringing our dog here for daycare and grooming for four years and I really can't say…read moreenough good things about this place! We originally tried a couple other local dog daycare places that looked a little more glam than this one, but we've stayed here because of the loving care they provide for our dog. All of the staff are very attentive, professional, and loving with Monty - they notice things about his health and behavior, they pay close attention to the relationships dogs have with each other, and they also have figured out to bathe our dog, who is very opposed to water. Monty is always excited to arrive here and it's a wonderful feeling knowing he is in good hands. (It's also a well-run business; there's never been any confusion about billing or prices or anything like that and they've always been accommodating when we've had scheduling snafus.)

Absolutely love homedoggy! We've used their daycare and grooming services and have always been…read morehappy with the service. I love that I can just walk in and use their daycare service and that they are open on the weekends. They even offer drop off services as well. The staff is really kind and helpful and my dog Appa who is often very shy at first, warmed up to the staff very quickly. Excellent all around!

DONT TAKE YOUR DOG HERE…read more I am writing to formally express my deep dissatisfaction and serious concern regarding my recent experience with Homedoggy. Prior to my appointment, I was clearly quoted $220 plus tax for services. When I arrived to pick up my dog, I was unexpectedly told the total was $359 plus tax -- a substantial increase from the agreed-upon price. I was never contacted about additional charges, nor did I approve any change in pricing. When I questioned the discrepancy, I was told that if I did not pay the $359 plus tax, my dog would not be released. Being placed in a position where my pet was withheld unless I paid an amount I never agreed to is completely unacceptable and deeply disturbing. After I objected to what I consider fraudulent pricing behavior, I was told that they would never service my dog again. To then, after all of this, have the nerve to ask for a tip was beyond unprofessional. At no point did anyone acknowledge how inappropriate it was to threaten non-release of my dog over a disputed charge. The entire interaction felt coercive, unethical, and handled with a shocking lack of professionalism. I expect transparency in pricing, proper communication before additional charges are added, and respectful treatment. None of those standards were met.

Brie loves HI-BK Daycare! She's always excited to go and comes back happy and tired. One day, they…read morenoticed a little bit of blood in her urine and let us know right away. Because of them, we caught her bladder stones early. I'm super grateful for the team at HI-BK!

HI-BK is a wonderful and great place if you're looking for a good, reputable and professional…read moredaycare. Our dog Millie, has been going to hi-bk for over two years and has loved it since day one. I'm an anxious dog owner, and tend to over worry but I never do when Millie is at daycare because I always see how happy and well attended she is. Her tag starts wagging the second we mention she's going to daycare, and scratches the door to get in if the door isn't opened fast enough. She loves the staff, always takes a moment to say goodbye before heading home after greeting us, especially if it's Richmond at the desk. They have strong guidelines about vaccines, dog's health, temperament tests, crate testing for boarding, and more which always made me feel very confortable and assured that they're putting these procedures in place to keep HI-BK safe for all staff and dogs. The space is well kept and clean. It's obvious that everyone who works at HI-BK cares for the dogs so much, they are all so friendly and welcoming, and most importantly, they are so kind and well mannered with the dogs. Millie loves people's attention and she gets lots of love and attention. I wouldn't trust anyone with the care of Millie but I would always trust hi-bk to be a safe and welcoming space for Millie. Millie has been to HI-BK for daycare, boarding and grooming and I would recommend all three to anyone who's looking for a place for their pup.

We've been taking our dog, Appa, to Acme for about 6 months and she absolutely adores the space…read more The staff are super caring and the space is huge with both back and front areas. Appa has had a handful of photo shoots to celebrate the holidays and her birthday. Plus Instagram posts throughout the day. You can really tell how much they love and care for the dogs. Similar to other doggie daycare spots they have a live camera to check in on your dog. They're pretty meticulous with dropping off your dog and it's so the dogs can all enjoy the ample space. We love bringing Appa here and highly recommend!

I took my dog Luna to Acme Dog Run for the first time two weeks ago for her trial and it was the…read morebest decision I've made! This was the first dog daycare I tried and I love it. When I first signed Luna up, I got a very useful email about the next steps which was a 3 hour trial that I needed to schedule. When I scheduled, I got another useful email with instructions on drop off and pick up. I love how organized everything is and there's no guessing with anything. There's also an app available where you can watch the live cameras if you're nervous about your dog's first day at daycare or anything. I'm so comfortable with having her at Acme Dog Run and love that I see updates on the app and even on Instagram. You have the option of keeping your dog there for a half day (5 hours or less) for $35 or a full day (5+ hours) for $46. If you're looking to give your dog some fun definitely give Acme Dog Run a try :)

My cat Bear's stay stay with Amelia at Four Paws B&B exceeded my expectations! I moved to Brooklyn…read morefrom the west coast in December 2018 with my cat, which was stressful to say the least. Amelia made the whole situation so much less stressful as my cat stayed at the B&B for a week while I apartment-hunted. I forgot Bear's food and Amelia obtained her specific dry food for her stay. I also had to move the pickup date around and Amelia was extremely flexible. She was very communicative and lovely and sent me text updates about Bear throughout the week to put my mind at ease. Very personal service and I would highly recommend!

Amelia has walked our dogs a few times over the past year. She is a licensed veterinary technician…read morewhich makes us comfortable leaving her with our dogs. One of our dogs has medical issues requiring extra assistance to go outside and requires medications, and she is more than comfortable and happy to take care of him. She is always kind with our dogs and takes pictures for us while we are away! We highly recommend Amelia in Brooklyn.

Mendé is a thoughtful, professional dog walker who I have had only positive interactions with. She…read morehas been able to navigate my anxious dog's behavioral issues with ease, and she is an excellent communicator. When I have needed dog care at the last minute she has always been willing to go out of her way to help. I would highly recommend her to anyone looking for a skilled dog walker.

Mende has been an incredible cat sitter to our two cats for the last few years--before we started…read moreworking with her, we bounced around between several different pet sitters, but our cats never seemed to warm up to them. In Mende's first visit, our cats seemed to immediately fall in love with her, and we never looked back. She's super communicative and reliable, and sends us lots of great photos and videos of our cats while we're out of town. She's great!