Not good! Horrible. I had a 10:15 appointment snd still at 11:45 I was not seen. The doctor kept…read moretaking other patients before me. Their excuse was that those people were in pain. But guess what? So am I! I am furious at.this place and how they conduct their appointments!!! What's the point of having an appointment time then,????? I do not drive and cannot reschedule. I dont know when, if when, I could get there again. I am so upset. My time is worth money, too, doc.

I highly recommend going somewhere else. This place is unwelcoming, judgmental, and the upcharges…read moreare outrageous. I just spent over $1,000 on what should have been a simple yearly check-up. I usually go elsewhere, but this place was covered by my insurance--only for me to end up paying $700 for lenses I was quoted $250 for, and another $600 for contacts. The environment is unprofessional and rude. On Wednesdays, there's an older gentleman doctor who is excellent--he's efficient and respectful of your time. But on other days, the younger doctor is completely unprofessional. I waited over an hour and a half after my appointment while he stood around watching a patient try on glasses. He didn't introduce himself, was cold, and made the entire experience uncomfortable. If you want to feel uncomfortable, go here. If you want to feel valued--go somewhere else.

I really planned originally to be angry in this review. My glasses of less than a year had fallen…read moreapart... (Pin literally fell out of the hinge and the temple came apart) I was originally told I was going to have to pay $120 for frames because of missing parts, and it would be two weeks possibly to get my glasses back.. that sucks because my eyes are terrible!! My sales rep told me she'd talk to a manager and see what she could do. Later that evening I received a phonecall that they will cover my frame and that they were actively looking to find the ones I had and if not, they'd select something similar and to give them a day or two. One day later I have my glasses back and pretty awesome Ralph Lauren frames. Honestly, some of the best customer service I've been provided in a long time!! I really wanted to be angry, but they went above and beyond! Thank you guys so much!

The office was clean and the front desk staff was friendly but that was about it…read more I felt like I was pushed down a conveyor belt and shoved out. Dr. Chubak was rude and impatient. I have never been so disregarded by a health "professional" in my life. He seems to have his "skit" memorized and he quickly spits it out without any friendliness or respect for the patient in front of him. I will not suggest seeing him if you chose to visit this office.

Had cataract surgery by Dr Singleton who is no longer there have had eye pain for almost three…read moreyears now and everytime I try to get prescription filled that I need now thanks to her I have to call at least 3 or 4 times and the last comment I received was there was only so much they can do I would not recommend Patchogue office to anyone port Jeff location and Drs are much more professional not to mention office staff useless

Dr Goodman and staff are excellent! my mother in law had cataract surgery years ago but we…read moresuspected she needed glasses for tv and reading. Her exam was comprehensive and better than any she ever received elsewhere. Everything was explained fully and Dr Goodman enhanced our understanding of her eye isSue's. even if you're "seeing" glaucoma or retinal specialists, make an appointment with Dr Goodman.

I am very unsatisfied with this glasses I got and when I complained, I got nothing but trouble…read moretelling me it's not the glasses are bigger and I see reflections of light behind me. The glass is thicker. than then the old glasses and I see lights reflecting from cars that run around the outside of the frame and I should pay $120 for some anti-glare protection. which is extra and I'm already on a fixed income on disability. and I don't believe for a minute that'll fix the problem because the reflection is coming from behind me and the glasses are bigger than my old ones. The bifocal is only a tiny little thing on the glasses, which is another problem and they will do nothing to help me other than charging me more money. I will never use them again

If you're ready to spend your entire day waiting, this is the place for you. I waited nearly 20…read moreminutes just to see the doctor -- and then another 20 minutes before anyone even started processing my glasses order. Every step was delayed because staff had to "look up" basic insurance information that should've been verified before the appointment. What's worse, you can't even schedule an appointment without providing your insurance details in advance -- so why isn't it ready when you arrive? It's beyond frustrating. Sadly, many of us are stuck coming here because it's the only provider our companies contract with -- chosen for cost, not quality. The result? Slow, disorganized, and subpar service. Patients deserve better than this.

Staff is not at all personable or helpful. waited 1 hour…read moreasked how much longer we will be waiting and was given attitude and almost scolded for asking. the entire process was a nightmare!

I would recommend Maz Optical the staff is caring and Dr. Goldstein is an amazing doctor for eyes…read morehealth care needs. I definitely will come back back!

Professional and courteous staff. Dr. Goldstein took plenty of time to explain details of my eye…read moreexam that were important to know. Michael was great and very patient while I picked out frames. He eventually suggested that I go to their sister store in Holbrook because they had a better variety of frames to choose from, which I did. The two stores worked together to give me the glasses that I wanted. Great experience.

I'm compelled to hop in here with some of these anonymous 1star reviews over a receptionist... the…read morereceptionist isn't doing the eye exam, taking detailed care of your health and giving you corrective eye care solutions to live your life. Dr Cardone is. My family and I have been in Dr Cardones care for nearly 5 yrs now. Shes extremely professional, gives a very thorough exam with the latest equipment. Everything is ALWAYS clean and she has access to all the latest and greatest lens and glasses. She is FIVE STARS. People leaving this practice a 1 star should be ashamed of themselves. This is an optometry office not a vacation resort. Next they'll be saying they're upset there are no refreshments served. If you're looking for a great optometrist in the Patchogue area, you'll be happy with Dr Cardone. - Anthony and Crysta Monaco, Holtsville NY

Went here for my yearly check up and they did a great job. Dr. Cardone explained everything to me…read moreand took her time to make sure my glasses and contacts were perfect. As an added bonus I bought a pair of Maui Jim sunglasses that I'm very impressed with. She will definitely be my optometrist moving forward.