Hmmm. Well, it's out of sight expensive and I found out this weekend that they do not even provide…read morethe toilet paper! I took my mop and cleaned up blood on the floor of my friend's kitchenette. There is a filthy bath mat in her shower, the tp dispenser is broken and her window blinds are damaged. I would expect a five star place for the price she pays.

My mother in law is a resident. We visit her on a daily basis. The staff is gracious. The food…read moreappears to be restaurant quality. The caregivers are amazing. Highly recommend.

The Argyle - I have attended several events there, and I am continually impressed by how beautiful,…read moreclean, and inviting the facility is. They consistently introduce new activities and trips that truly enrich the residents' experience. I've spoken with many residents who genuinely enjoy the events and speak very positively about the Argyle. Jeromy O'Neil, the marketing director, goes above and beyond to serve his residents. Every time I mention Jeromy's name, residents smile and share nothing but kind words about him. He has a true passion for his work and cares for this residence as if it were his own family.

I have been here many times and the food is amazing. the staff is awesome and really helpful to…read moreguests. Care Quality is amazing. This assisted living is newly renovated and modern.

It saddens me to leave this review. After many years of our family members living there, we moved…read morethem out for their well-being. When I look at the reviews on this page, I would say these WERE accurate, however, they have new leadership and subsequently, the service has significantly declined. - Staff are leaving left and right. Outside of front desk staff, you'd be hard pressed to find more than a handful of staff who have been there longer than 2 years. And honestly, the reason most of the residents haven't left is because it's just so hard of an adjustment moving elders. But many families and residents have shared their concerns in whispered conversations. - Leaks throughout the building but mostly on the second floor, which have resulted in mold and leaks to the first floor multipurpose room. - A whirlpool that is a selling point but has hardly, if ever worked. - Ignored emails or calls from concerned families. Or responses from leadership that are brash. - Someone else already mentioned in their review the front desk staff who don't acknowledge/speak to people -- that's guests and residents alike (why would onsite leadership be okay with that?). - All of this while prices have consistently been increasing. The final straw was Garden Plaza recently came under new ownership -- Life Care Centers of America. Name sounds familiar? Maybe because they were ground zero for elder deaths at the beginning of COVID. A five second Google search will tell you everything else you need to know. Here are the most notable legal actions against the company: 1. Medicare & TRICARE Fraud ($145 Million Settlement with Dept. of Justice where concerned employees were the initial whistleblowers) - Oct. 2016 2. Wage and Overtime Class Actions -- 2015-2020 3. Patient Abuse and Neglect Verdicts -- 2022 & 2024 4. Employment Discrimination -- 2024-2025 & active investigations in 2026 Garden Plaza is the Independent Living side and The Bridge at Garden Plaza is the Assisted Living side. Now most of these lawsuits are related to skilled nursing (aka assisted living or rehab), but the point still remains that this is who now OWNS Garden Plaza, coupled with lackluster onsite leadership.

It's nice I would recommend coming here my dad said the cnas were super nice he loved itread more

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

If I could rate a -10, I would. My mother-in-law has been there for a couple of weeks and has…read moredementia. The facility is old, filthy and not maintained. The workers (I don't think they have licensed nurses) are unattentive and dismissive. We have visited my mother-in-law 3 times. We have to request that they get her out of bed at 11:30am, bathe and change her. Other 2 times, she had soiled herself and they hadn't been in to even check on her. If you are seeking mental health care (i.e. dementia, alzheimers, etc), I highly DO NOT recommend this facility. They don't even provide the basics as far as care is concerned. In addition, the patients are dangerous. Many are angry and use foul language. My husband witnessed 2 women patients get into a physical altercation. In those circumstances, either staff is not there or they are and don't react or address.

This place has been so much better since they put in the new Administrator couple years ago …read more Kudzai always follows up and he is there late most days so we can see him since we don't get off until after 4 . We love how it seems homelike and food smells amazing. I know it's not the newest but it seems like there is love flowing through the halls .

At one of the most difficult times in my mom's life, Carillon made it easy. My mom was one of…read morethose that was NEVER going to leave her house but fate had different plans. Upon breaking her hip, we realized that home was no longer the safest place so we looked around at quite a few independent/assisted living places. Once I walked in Carillon, I KNEW this was the place. It looks like the Four Seasons! You don't feel like you are in any kind of home for older people and it honestly has such a wonderful, welcoming charm. Owners are from here and plan on staying here and will respond at ANY time and are remarkable and their staff is so amazing. Fast forward several month, my mom said she doesn't even miss her house!!!! We never thought she'd ever feel that way but Carillon made it so!!!

My MIL moved here just before Thanksgiving. We looked at several other places and this one was…read morehands down the best. Tracy and all the staff are so welcoming. I love the concept of this place! It is so clean. The units and common areas are beautiful! They recently helped us plan a birthday party for 23 people for my husband in the private dining room. A big shot out to Tracy (yet again), Alberto, Kayleigh, Heath and many others for making this event so special. Everyone commented on how fantastic the food was - even better than most of the highly rated restaurants close by for a fraction of the price. I would not hesitate to to move my own parents here. In fact, they raved about how great this place is and commented on how fantastic my MIL looks. They loved seeing her have a sense of humor that they have never witnessed before. This is place is simply the start of a new chapter in someone's life. I am so grateful!

I am not a resident…read more But - I come here to hang out from time to time. If you would like to volunteer, they are always looking for people of little or no skill-sets to hang out. Things to Note: 1) Not everyone is Jewish. The core and mission is to promote a Jewish center and inclusive community. But - most are and holidays are observed. 2) Some of the residents are cranky and some are wonderful. 3) Everyone is on the bubble dating app at the Kavod life. It's like dating central during dinner that starts early at like 4pm. 4) Lots of gossip. Come. Hang. Eat.

Kavod Senior Life has a wonderful energy, my relative lives here for several years and truly feels…read morehappy and content. I'm so happy coming here to visit her on weekends; they offer live music playing in the courtyard, on weekends. Kind staff, attentive and very genuine. The staff is insightful, knowledgeable and authentic.

Porter Place claims to be a memory care facility, but they ate clearly not trained in Dementia or…read moreAlzheimer care. Our mother, with advanced dementia was a resident there. As her dementia progressed with personality changes and other difficulties, rather than understanding and diverting the behaviors, they complained amongst one another and to us every time we visited. There were caregivers there that definitely let it be known they did not want to care for her. They were understaffed, appeared stressed most the time and clearly didn't have the patience for memory care. Her hygiene suffered and she had frequent UTI's, several falls and they constantly tried to have dosages in her medication increased to make her more docile. Thankfully her doctor refused these requests with concerns of more falls. Our mother eventually ended up in the hospital with failing physical health, was moved to a long term care facility and passed away. I would never recommend this facility, especially for memory care if you are expecting quality and professional care.

My mom has been a resident at Porter Place for about a year now and I can't express how wonderful…read morethe staff and the facility are! I did read the poor reviews before we visited the building and I talked to some residents that have lived there for years, they had only outstanding recommendations which we have found to be accurate. Finally I have to add the fact that I live six minutes away from the building and we are there two or three times a week. (when there is no lock down) I am witness to the staff, building, other residents and have found them all to be exceptional!