Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

We appreciate support given as we navigated moving Mom into memory care. She has a lovely private…read moreroom and bathroom. Caregivers are welcoming and responsive. Leadership team has been great to us and our loved one.

Unless you have time to waste, don't bother with this place. I started looking for a memory care…read morefacility for my sister in California over a year ago. From the beginning, this facility kept contacting me every couple of months, asking if I had made a decision and pushing for my business. When I was finally ready to move my sister, I met again with the coordinator, who assured me there would be no problems. We did the assessment over FaceTime, and that's where the red flags started. The nurse seemed fixated on the fact that my sister doesn't like to take showers--something that is extremely common with Alzheimer's patients--yet showed no real concern for her actual care needs. At that time, my sister wasn't on a medication schedule, which I explained, but instead of asking important questions, the nurse didn't even bother to meet my sister until I pushed for it. When she finally did, she spoke to her for a few seconds and abruptly ended the call. A few days later, the facility contacted me to say my sister wasn't a "good fit" because of her hygiene. That told me everything I needed to know. If a so-called memory care facility doesn't even understand that hygiene challenges are a direct symptom of dementia, they are not equipped to care for Alzheimer's patients--period. Their lack of basic knowledge and dismissive attitude made it clear they had no idea what they were doing.

My 96 year old dad has been in a beautiful assisted living apartment at Modena since this last…read moreJanuary. He loves the food, the new friends, and all the activities, including an on-site Physical Therapy team. Everyone who's been to Modena knows that it is new and beautiful, but I love his care team. From the wonderful concierges at the front desk, to the incredible caregivers and staff who treat him like their own family, I'm confident that he's in the right place!

Modena Cherry Creek has proven to be an excellent place for my dad! It was a few months before he…read morereally felt comfortable, but the team worked to ensure that he felt supported and happy. He has made a few good friends and loves the food.

This review is based solely off of communication with staff at the Gardens at St Elizabeth. In…read moreOctober of 2017 and then in again in January of 2018 - I emailed the director of admissions/sales inquiring about future residency for an aging relative. It is now July of 2018 and I have never gotten a return email. I have called and been connected to the admissions/sales office only to always get a voice mail. I left one voice mail with no return phone call. Just today i called and again only got the voicemail and decided not to wasted my time by leaving another message. As anyone knows looking for a community for a loved one - communication with management and directors is lacking at almost all facilities.

I have been employed at this community for over 9 years and hope to work there for many more years…read more The employees, many of which have been there for 10+ years (a handful as long as 28+ years!!) are treated very well and it is a true blessing to work with the residents. I know other staff as well as the leadership staff feel the same. The Campus Director is great about recognizing staff by celebrating things like Healthcare Dining Services Week or Healthcare Workers Week, etc. We all are recognized and celebrated throughout the year, nobody is left out. We have fun by planning activities with both the staff and the residents together. Each year there is a big Resident and Family Appreciation Party, Christmas Open House for residents and their families along with many more fun thoughtful events to show our residents and family how much we enjoy and appreciate them! It is a true family...

Our family relocated my Mother to Sunrise at Pinehurst, Denver/Littleton approximately two years…read moreago. She is in the Memory Care area, due to her affliction. I cannot say enough good things about this place! I live only a couple of blocks away and have a tendency to visit often, unannounced. Never, have I encountered anything worth questioning. Everyone, from the caregiver to the staff or the medical person, the floor Director, the activities personnel and the drivers are beyond wonderful. The nursing staff, more than attentive to anything that arises. The front desk people greet you, like you're good family. Even, the finance lady is a gem, easy to work with and accommodating. I suspect the warmth and caring is under the direction of the Executive Director. Thank you, thank you! All through the COVID pandemic - they took all precautions available and immediately. Every time they test staff and patients = negative! Incredible!! The best part - our mom is happy, content and well taken care of. I posted 3 photos from this past year, at her new home, Sunrise. 5 STARS all the way!

I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

Great programs. Nice helpful staff. Feels very welcoming environment. Pottery classes are great…read moretoo

Very friendly and clean. The staff are sweet to us old people and I feel very much at home here…read more There are plenty of activities to keep seniors busy and off the streets. I love working the community puzzle. There is bingo and cards, and silver sneakers, and yoga, and pottery and book club, and a small library.

It saddens me to leave this review. After many years of our family members living there, we moved…read morethem out for their well-being. When I look at the reviews on this page, I would say these WERE accurate, however, they have new leadership and subsequently, the service has significantly declined. - Staff are leaving left and right. Outside of front desk staff, you'd be hard pressed to find more than a handful of staff who have been there longer than 2 years. And honestly, the reason most of the residents haven't left is because it's just so hard of an adjustment moving elders. But many families and residents have shared their concerns in whispered conversations. - Leaks throughout the building but mostly on the second floor, which have resulted in mold and leaks to the first floor multipurpose room. - A whirlpool that is a selling point but has hardly, if ever worked. - Ignored emails or calls from concerned families. Or responses from leadership that are brash. - Someone else already mentioned in their review the front desk staff who don't acknowledge/speak to people -- that's guests and residents alike (why would onsite leadership be okay with that?). - All of this while prices have consistently been increasing. The final straw was Garden Plaza recently came under new ownership -- Life Care Centers of America. Name sounds familiar? Maybe because they were ground zero for elder deaths at the beginning of COVID. A five second Google search will tell you everything else you need to know. Here are the most notable legal actions against the company: 1. Medicare & TRICARE Fraud ($145 Million Settlement with Dept. of Justice where concerned employees were the initial whistleblowers) - Oct. 2016 2. Wage and Overtime Class Actions -- 2015-2020 3. Patient Abuse and Neglect Verdicts -- 2022 & 2024 4. Employment Discrimination -- 2024-2025 & active investigations in 2026 Garden Plaza is the Independent Living side and The Bridge at Garden Plaza is the Assisted Living side. Now most of these lawsuits are related to skilled nursing (aka assisted living or rehab), but the point still remains that this is who now OWNS Garden Plaza, coupled with lackluster onsite leadership.

It's nice I would recommend coming here my dad said the cnas were super nice he loved itread more

Hired by the families to give support to their seniors, I have gotten to know not just the…read moreresidence of Lincoln Meadows but also the staff . Having both my parents in assistant living in AZ and now working with other families I have seen many . But I wanted to take the time to write a quick review about Lincoln meadows as I honestly can say they are up there on the scale of my favorite places to work and had I known this years ago would of moved my folks there. Staff is amazing and love their compassion for their residence, very clean, price I hear is comparable ,food is better than most and location is even better. Keep up the great work guys hope to see you soon!

This is by far, the best community in the area. The staff here are so caring and they smile and…read moregreet you as you pass them in the hallways. Somebody from management is always available to address any concerns that I might have about my parents. I believe my parents are receiving the best care available. My dad requires a lot more care than my mother does and moving them. Here took a lot of stress and pressure off of my mother, and she is thriving as she no longer has to worry about caring for my father as much. My dad is thriving too, and has been working with the therapy people that are in this place. The food is wonderful and I try to eat here every weekend with my folks.