My elderly father who has dementia was not doing well in his living situation. I was at my wits'…read moreend trying to figure out how to find a new living situation for him. Every assisted living or memory care place seems almost the same and seemed to have the same sales pitch. I just couldn't sift through any more of it and feel confident on my own in finding a better situation for my dad. Sitting at the computer in tears scrolling through assisted living websites, I stumbled across Stacy's Helping Hands here on Yelp. I called the company and reached the owner, Pam Silverberg. It was probably one of the single best things that ever happened in this painful, complicated road of caring for my dad. Pam was warm, friendly, and interested in helping me. Before i even engaged her services, she gave so much of her time to me. She wasn't another one of the sales people in the assisted living business - she just seemed like a concerned friend. And she had a tremendous amount of knowledge and experience. We worked together for several months because I was so nervous about moving my dad. But she was patient and kept talking with me through good options. She was a fantastic sounding board. She got to know my dad's needs and made recommendations based on his needs and my concerns. She visited several facilities with me and became a good interface between me and the facility we finally chose. She was alongside us as we moved my dad and continued to interface with the facility and advocate for us in a couple of situations that arose when we moved my dad in. No one should navigate this road alone. Pam at Stacy's Helping Hands genuinely wants to help people navigate this arduous road. I feel like she's really become a friend in this whole process. If you're exhausted and nervous and overwhelmed - call Pam! Even if you don't engage her services, you will find a listening ear and undoubtedly a bit of sincere and valuable advice.

If I could give Stacy's Helping Hand 6 stars, I would. Pam was a tremendous help to me and my…read morefamily. The process of finding assisted living/memory care is extremely stressful and Pam's expertise and willingness to go above and beyond was greatly appreciated. The situation with my parents and their health is extremely complicated and Pam was a thoughtful and thorough advocate in helping us find a solution. My brother and I both live out of state and having access to a resource like Stacy's Helping Hand was invaluable - we literally could not have done this without Pam's help. I cannot overstate her compassion, patience, and effort to help us. I highly recommend Stacy's Helping Hand to anyone looking for help with this process!

Our family relocated my Mother to Sunrise at Pinehurst, Denver/Littleton approximately two years…read moreago. She is in the Memory Care area, due to her affliction. I cannot say enough good things about this place! I live only a couple of blocks away and have a tendency to visit often, unannounced. Never, have I encountered anything worth questioning. Everyone, from the caregiver to the staff or the medical person, the floor Director, the activities personnel and the drivers are beyond wonderful. The nursing staff, more than attentive to anything that arises. The front desk people greet you, like you're good family. Even, the finance lady is a gem, easy to work with and accommodating. I suspect the warmth and caring is under the direction of the Executive Director. Thank you, thank you! All through the COVID pandemic - they took all precautions available and immediately. Every time they test staff and patients = negative! Incredible!! The best part - our mom is happy, content and well taken care of. I posted 3 photos from this past year, at her new home, Sunrise. 5 STARS all the way!

I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

At one of the most difficult times in my mom's life, Carillon made it easy. My mom was one of…read morethose that was NEVER going to leave her house but fate had different plans. Upon breaking her hip, we realized that home was no longer the safest place so we looked around at quite a few independent/assisted living places. Once I walked in Carillon, I KNEW this was the place. It looks like the Four Seasons! You don't feel like you are in any kind of home for older people and it honestly has such a wonderful, welcoming charm. Owners are from here and plan on staying here and will respond at ANY time and are remarkable and their staff is so amazing. Fast forward several month, my mom said she doesn't even miss her house!!!! We never thought she'd ever feel that way but Carillon made it so!!!

My MIL moved here just before Thanksgiving. We looked at several other places and this one was…read morehands down the best. Tracy and all the staff are so welcoming. I love the concept of this place! It is so clean. The units and common areas are beautiful! They recently helped us plan a birthday party for 23 people for my husband in the private dining room. A big shot out to Tracy (yet again), Alberto, Kayleigh, Heath and many others for making this event so special. Everyone commented on how fantastic the food was - even better than most of the highly rated restaurants close by for a fraction of the price. I would not hesitate to to move my own parents here. In fact, they raved about how great this place is and commented on how fantastic my MIL looks. They loved seeing her have a sense of humor that they have never witnessed before. This is place is simply the start of a new chapter in someone's life. I am so grateful!

A group of friends and I visited a former neighbor friend of ours today. We were all impressed with…read moreeverything. Having worked in just about every medical discipline, including an SNF, and can identify issues. I did find one. Our friend has a nice 1 bedroom apartment which included a large entryway with a kitchenette. There was enough room for a small dining table and chairs. Additionally, there was a separate living room and separate bedroom. Their check in process takes a couple of minutes and each visitor must register Our friend likes the staff and says the food is pretty good. The bottom line is: I highly recommend this place!!

Terrible communication and follow-up. Frequent staff turnovers so when you finally manage to find…read moresomeone useful they leave soon after. And CONSTANT (and dishonest) nickel and diming to death. One month they insisted that my elderly parent living there needed a "2-3 person assist" to get around. That was fine. The next month, they insisted that my parent, somehow (with the same alleged 2-3 person assist) kept trying to escape and needed to go into infinitely more expensive memory care, so I asked them why the 2-3 people assisting them were helping my parent to escape? And could they please stop that? Magically after that, my elderly parent didn't need a 2-3 person assist anymore and no longer needed memory care. It was a "miracle!"

This place was built by someone who really loves and cares for the elderly. More like a lovely…read moreresort hotel than an assisted living place. It's got a great, uplifted vibration to it, which I think is so helpful when we are needing care like this at the end of life. The staff are loving and amazing. The dining room is elegant and great care goes into the preparation of the meals. I couldn't have imagined such a supportive environment for our parents. My dad lived upstairs in Assisted Living area since October. The care he received was wonderful. Our family visited every day, and everyone we met has been quite extraordinary. It's not easy to find a place that has this quality and consistency of support. My dad arrived here in October walking easily on his own and coming really only for the meals and socializing. He was living on his own for awhile and it was getting to be more work than he wanted to do to drive and shop. Amazingly, he had a rather sudden decline in his health within about a month and needed quite a bit of care. We were so relieved and grateful that he could remain here and receive the care he needed. In fact, they've helped cover his car needs every step of the way. It's a blessing we didn't need to move to nursing care. He just passed peacefully last week, and the amount of concern and kindness from all the staff is hard to describe. Wonderful. He received hospice care while being able to continue to stay here through the hospice folks who are part of the facility's medical support. They were angels, too. (A shout out to Bloom Hospice - huge thanks to Betsy, Hope, and the whole team). My mom was cared for in the downstairs memory wing 2 years ago, and also received loving care. We couldn't have been more grateful for everything Cherry Hills provided for her. Angels do this kind of work. Adding this note for families who are searching for the right place: my dad moved here looking forward to some social interaction with others, and was good health when he moved in. But he found that there were almost no others (just one man) at the facility who were mentally clear like he was. He adapted to the new reality, but it would have been more stimulating had he had more people to talk with. As a service, he spent time with many people there who were pleasant but mentally diminished. They were not close to his level of clarity. Perhaps there are more people like that than he was able to meet. But if your parent is clear-minded and physically able to, he would be better off in an independent living place with tiered levels of additional support as needed.

Assisted Living? Memory Care? You are covered here. Fabulous community where it really is a…read morecommunity that residents enjoy being part of. This review is based on visits and tours made there to check out what they are all about. Michelle is likely your first point of contact since she is, I believe, the Director of "Sales and Marketing" (?). Kara I believe works for her and fills in for Michelle when needed. Both are fabulous, but Michelle really knows her stuff and understands what needs to be done if you are thinking of being part of their community. The place itself is really nice and elegant, with lots of energy and positive activities. Beautiful walking area outside for memory care residents. Trails right outside to walk, are abundant and also very nice as you walk thru the park right there/golf course. Different sized Rooms make up assisted living (AL) --studio, 1 BR, 2 BR. Memory care (MC) only has 2 sizes of studios--385 and 520 sq feet. The views you have contribute to the price as well. They also have Assisted Living with their Essentials support, provides a bridge between AL and MC. Food is pretty nice. Heritage week was being offered where unique foods from other areas around the world were being featured. Service was pretty great. Kind, compassionate when talking to residents. Beautiful set-up with dishes being offered on display as you walk in. Love the front desk team. All super nice and energetic. Very knowledgable and helpful. A nice sized theater for movies. Arts and crafts room. Library space. Outside deck/seats and tables with a very calming and beautiful view. Exercise class in the morning and other activities throughout the day. Live music/happy hour. Super fun all around. If you are looking for a super nice place where your loved one will be well taken care of, and feel safe and happy, this is your place.

My experience with Brittany was the opposite of Alyssa's review. I found her to be very engaged…read morewith the residents, acknowledging them all by name and asking after them. She was also very interested in my mother's needs, explaining the best programs for her and took the time to introduce me to staff, including the cleaning people. This is one of my top choices at the moment. Beautiful place with great amenities - everyone we encountered, residents and staff, seemed very happy.

Sale director Brittany is very rude and unpleasant every time we tried do a walk in or schedule a…read moretour, she was never available. Then when we toured, she didn't know residents' names all she did was talk about herself. A resident came up to my family and I an express that Brittany just moves people in for money she don't interact with residents or family once they move in. Deigo is such a rude ED he doesn't even acknowledge staff or new move ins walks right passed you like your nothing. Then finally interacting with Deigo he looks at you with a discussing look on his face and is very short with you like were bothering him. I don't recommend having any loved ones here and the upper management keeps this director here and had several complaints about this so-called director.

If I could give The Granville 10 stars, it wouldn't be enough!…read moreI was the sole caregiver for my Grandmother for almost 5 years when it proved to be just too much for me to handle. The reason why I hadn't gotten her into her own "apartment" or facility, is because of what my mind thought an assisted living facility was going to be. I didn't want my Grandmother to be in a place that wasn't well maintained, or where the staff were abusive in any way etc etc. All the horror stories that one hears about pertaining to elder care facilities. Well, The Granville is ANYTHING but! From the second we toured the location right before the pandemic, I was put at ease. The residents seemed happy, the entire place was decorated just beautifully and extremely clean, and the staff was just so nice! It really felt like home! The help and expertise that they provided to me in getting my Grandmother approved was also a Godsend, because all of the paperwork can be tricky for someone not familiar! My Grandmother's apartment was just so lovely too! She was able to decorate it how she wanted, and there is a little kitchenette area with a fridge and microwave so she can have her favorite snacks. She has been there over a year now and I couldn't have asked for a better location to have provided the utmost care during the pandemic. They even took the necessary precautions one week ahead of time before the Government shut everything down. To accommodate all the residents who now were unfortunately unable to leave their rooms, must have been such an undertaking!! But the staff still made my Grandmother and the other residents not feel neglected and forgotten about. Making little crafts and spending a little more time with the residents so they didn't feel so alone during this scary time. They went above and beyond making sure everyone was kept safe and stayed healthy and just did an incredible job and am so grateful to everyone at The Granville. I could go on and on about the staff being just perfect and everything I could have ever hoped for, for my Grandmother. If you have a loved one and you are feeling apprehensive about locating a place where you can rest easy at night knowing they're being cared for properly and with respect, then look no further. My Grandmother absolutely LOVES living at The Granville! She has made friends, still has her independence and adores the staff! I am eternally grateful for finding the Granville and cannot thank Sara, Joe, Kathy, Jamie, Mary and the rest of the entire staff for providing this location and the care that they give to someone that means SO much to me!

My father has been a resident at the Granville for 3 years and it has been an absolutely wonderful…read moreplace for him to live. He was in a couple of other facilities that were below par before we found the Granville. From the moment we walked in, we felt that this was home. Sara, the executive director helped us with the transition paperwork and made it totally painless. The employees really make you feel like they are part of the extended family. Joe, Donna, Alicia, are just a few of the great "family" members that always have a friendly smile. I could go on and on about all of the wonderful things about the Granville. Since dad moved in I have had to move about 60 miles away and I would love to have him closer, but I haven't found any other facility that can match the Granville. For me, the drive is more than worth it to have him live here. The Granville is always clean, the employees are warm and friendly, activities are available, the meals nutritious, meds are accurate and the apartments wonderful. Since dad has lived here they have spent money on capital improvements to keep the facility in top shape and comfortable for their residence. I would and have highly recommended the Granville to anyone that is needing a place to LIVE and add to their extended "family"!

I can never be more thankful than I am for Clermont. Dani and all the nurses took the best care of…read morethe most important person on the planet; my wife Cindy. Clermont already gets epic reviews, but here's another! Thank you from the bottom of my heart!

I have worked at CP for over five years. The Eden philosophy of care is very resident centered and…read morethe staff really care. Everyone is treated with dignity and respect. I am proud of what we do. We are innovative and smart about what we do. We focus on staff growth and empowerment. Great place to work!!

Respect and kindness My mother in law was Admitted to The…read moreCenter at Lowry right around the holidays, this was a very tough one, little did we know that everyone from the Driver that drove her from the hospital to the center, the ladies at the front desk that greeted all of us as we walk in to the unknown, The medical team and all the way to the beautiful cleaning ladies that took the time to chat with her wile the room was being clean, even the maintenance guy! That came to see a small bathroom issue took the time to make sure she was doing ok, The chef that made sure she understood the menu. Our family has nothing but respect for everyone at the Center. They made us feel that she was in good hands everyday as we left the building. Her care team was AWSOME! But her Physical Therapy's that made her gain her confidence to walk again ware God send. This was our true and honest experience, we our very thankful.

The pt department is the only thing good about this place. 2nd day i was there drs wanting to…read morechange medication didn't have the insulin I use took me off of xarelto after getting blood clots going to hospital they put me on xarelto but when I went back to lowry snf switched it to more cheaper blood thinner when I was suppose to be on xarelto for 4 weeks 1 week at hospital had 3 weeks left and dr Cahill switched it to a cheaper one and lies about it said kaiser wanted the cheaper one even nurse lied to my wife on why they switched any how I was there for rehab had spinal cord surgery I was there 4 days and no pt played in bed 24 hrs had a cough with phylem my wife said I had pneumonia kept bugging me to tell dr so I did he called wife dr decided to send me to hospital where ct scan showed blood clots on both lungs 1 close to my heart so another 2 days I probly would of died and they all should no not to leave patient immobile 24 hrs one day let alone 4 went back to lowry snf now on blood thinner has to be taken 1 in morning and 12 hrs later think nurses gave me my meds when I was suppose to get them 10 o'clock at night push button for help to go to bathroom came an hour later so they had to clean the mess couple nurses knew what they were doing but the majority had no clue. Kaiser/ medicare pays for 21 days of pt so supposedly lowry discharged me when I was sent to hospital cause its 700.00 a day so when I went back there after my surgery I thought 21 days would start over but didn't find out that my 21 days ended july 6th and case worker came to my room a week after said I was approved for 7-10 days well another person came to my room on july 11th said my 21 days was up on july 6th a d my copay was 203.00 a day and I told her well brandy case worker had just told me I was approved for 7-10 days this person said yes you are approved but you have gone over 21 days so there's a copay plus for the 7- 10 days approved i told person brandy never told me anything about when 21 days was up or there's a copy for what I just got approved so when my wife found out on the 13th july she called brandy and asked her why she failed to tell me about 21 days was up and didn't tell why she didn't say got approved for more days but didn't tell me about copay brandy said we'll we can try to get it approved without copay wife told her she scamming patients by not telling when she knew and called her a lying bitch wife called me said she's comming to get me next day but discharge wasn't till the 14th wife said we were not paying for anymore days its going to be 1800.00 so I'm home and even though I liked the pt department I advise you DO NOT GO To This SNf care at lowry there's no pt on sat i guess and couple Sundays I didn't get ant pt the reason I was there to be able to walk get strength back but it felt like a nursing home so if when I get a bill for 9 days I need to get days I didn't get pt taken off so if you do go there and insurance only pays for x amount if days keep track and when they say you been approved for more days ask how much us going to cost me