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    The Center at Lowry

    2.5 (59 reviews)
    Closed • 8:00 am - 7:00 pm

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    2 years ago

    My mother Elizabeth received excellent rehab care from your professional nursing staff this year--we highly recommend The Center@Lowry!

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    Stacey L.

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    2 years ago

    care was outstanding. I have not found enough words to say how good the staff at the center is My husband had excellent care

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    3 years ago

    I was sent to the center at Lowery by Keizer Permanente, and the quality of both PT and OT.

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    Page 1 of 2

    Ask the Community - The Center at Lowry

    Review Highlights - The Center at Lowry

    “Amazing, thoughtful, attentive and caring staff.”

    Mentioned in 2 reviews

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    Touching Hearts at Home - Owners of Touching Hearts at Home Stacey Strouse & Franny Schmidt, erving Aurora, Castle Rock, Castle Pines, Denver, Parker, Colorad

    Touching Hearts at Home

    4.4(7 reviews)
    4.1 mi
    Free consultations
    24/7 Availability

    The team at Touching Hearts is outstanding. Erica is easy to work with and they are available…read moreimmediately to help with staffing care for patients that need more support at home. I recommend Touching hearts to any family looking for additional care for their elderly loved one

    I thought I'd write with a different perspective in that I'm currently receiving care from Touching…read moreHearts at Home and couldn't be happier with their services. So many wonderful people behind the scenes making everything fall into place. Frannie and Stacy run the agency so fluidly it's amazing, Kissy and Holly make it possible for them to do so. I have to admit I was not as enthusiastic at the inception of services. In fact, I was down right rude. (sorry guys!!) but having just gotten out of being in the hospital for 3+ months I wanted my autonomy and freedom and ~ didn't feel like I needed to be "baby sat". I was quickly surprised to see that the girls were here to help in any way and I appreciate every single thing they have done to make me comfortable to make the my to make my house easier to live in and tackle my new medical complexities easier to manage, and continue Savannah started me out and got the worst of my resilience, but Barbie was soon to follow and swayed my belligerence to appreciation. She was very helpful to me medically when I needed help, and did a wonderful job around the house. I had a few more and then got Allison and I could not be any happier. She's driven and incredibly helpful in all aspects whether it be medical or household responsibilities, I will truly miss these people! I thank the entire staff for their attention to all of my needs during this difficult transition. This company is epic and should be checked out

    Photos
    Touching Hearts at Home - Emily Hellweg, RN, presents our Partners in Care presentation in Castle Pines, CO

    Emily Hellweg, RN, presents our Partners in Care presentation in Castle Pines, CO

    Touching Hearts at Home - Providing important companionship to every client in their home.

    Providing important companionship to every client in their home.

    Touching Hearts at Home - Providing diet specific meals.

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    Providing diet specific meals.

    Holly Heights Care Center - Outside view.

    Holly Heights Care Center

    3.2(18 reviews)
    3.6 mi•Goldsmith, Southeast

    My father was admitted last week for a two week Respite Care Stay and we are very happy we chose…read morethis center. My family and I toured about four other care centers and Holly Heights stood out with the excellent staff and attentiveness. The center could use a little updating but the excellent care, friendliness and care my father is receiving stands out.

    Unfortunately, my mother was a resident of Holly Heights Nursing Care Center and Rehabilitation…read morefrom December, 2023 to December, 2024. She passed away on December 3, 2024. I believe the extremely poor quality of her life there, and the lack of medical attention shortened her life significantly. During the first six months of her residency, she received subpar day-to-day care. She did have one CNA that she really liked, but she left when management changed. Complaints during this time period included being soiled for extended periods, slow response to the call button (upward of an hour), filthy living conditions, a mouse infestation, no emotional support and overall rude management that dismissed the family's concerns. My mother's vision greatly declined so it was hard for her to use a phone. We had to rely on staff to bring her a phone to have any type of communication. The staff was always so put out with this request, and would often hang up on family members. You were lucky if someone even answered the phone! It was hit or miss. Fast forward to September, 2024. This is when my mother truly suffered and declined. Ownership changed, which included a whole new administrative staff. They also cut staff and wages for existing employees (which was relayed to me by one staff member). Mom suffered a stroke that sent her to the hospital. Unfortunately, the stroke was undiagnosed by the hospital. She should have had an MRI performed. While in the hospital, she was diagnosed with a urinary tract infection. This to me, is a result of her not receiving proper hygiene care from staff. The biggest health concern, is that my mother was complaining of lower abdomen pain. This was ignored by the staff, doctor and social worker that got involved due to the family constantly asking for help. Because the facility refused to have additional testing done, the family had to go outside of the facility for further testing. As a result of a CT Scan, it was recommended that a colonoscopy be performed. By the time we got the clearance for this procedure from the Cardiologist, it was too late. We waited 8 months for this health condition to be addressed by the facility. My mother was just too weak for the procedure. I believe she had a serious health condition, as this was a hereditary condition that we were concerned about. The food menu changed dramatically once ownership changed. Many food items were discontinued, and food quality was so bad. Many residents complained of how awful the food is. How do I know this? Well, because many residents shared this with me. The food was so bad, that my mother had no desire to eat. Also, due to her stroke, she was unable to properly feed herself. The food was just dropped on her table. She had to fend for herself, and it was a real struggle for her. Every time family visited my Mother, we consistently had to clean off the food that was slopped on her chest, bedding and the floor. She was not able to hold a cup without spilling the contents all over herself and floor. We eventually purchased a non-spill cup for her. My mother was severely depressed in this facility and declined quickly as a result of living conditions and lack of empathy from the staff. The activity director only visited my mother one time (toward end of life). My mother's existence consisted of laying in bed all day, with headphones attached, listening to the same TV program over and over again. Unfortunately, I was out of state, so my visits were not as frequent as I'd like. They did become more frequent once I learned of the appalling living conditions. When I did visit, I was shocked, deeply saddened at what my poor mother succumbed to. She felt helpless and just checked out emotionally. All of the above was reported to the facility, Ombudsman, Colorado Health Department and Adult Protective Services. An inspection was completed by the Health Department 1 1/2 months from my initial complaint. This was just too late. The facility was fully aware of pending inspections from various agencies, so they were able to portray a false impression of what normal conditions are really like because of the heads up. It should be noted, that the staff often blamed my mother the lack of her care. So, let's blame a stroke victim for her declining care? It's just easier for them this way I guess. She did this because she dreaded interacting with many employees, especially the social worker and the new management team. Her concerns fell on deaf ears. This is so shameful and inexcusable! Sadly, new management (director and nursing director) was not accountable in any way for the lack of care for my mother. I was told that weekly communication with the family was a courtesy only and should not be expected, and that they had lives outside of work. Yep, that's what we were told on a phone conference. If you are considering Holly Heights for the care of your loved one, please do your due diligence!

    Photos
    Holly Heights Care Center - Outside view.

    Outside view.

    Holly Heights Care Center - Waiting area/ lobby

    Waiting area/ lobby

    Holly Heights Care Center - Common area

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    Common area

    The Center at Lowry - physicaltherapy - Updated October 2026

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