I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

My mother moved into the reminiscence care neighborhood two years ago, and our experience there has…read morebeen wonderful. Obviously these decisions were hard, but the staff was so accommodating and supportive. They helped with every aspect: moving in, special diet, education abut memory loss, support groups, and referred us to hospice care when that became a necessity. I can't say enough kind words about the care-givers who were with her over the last two years. I felt like they truly loved her as one of their own family. Numerous times I witnessed them laughing and crying with my mom. It was the best place for her.

At one of the most difficult times in my mom's life, Carillon made it easy. My mom was one of…read morethose that was NEVER going to leave her house but fate had different plans. Upon breaking her hip, we realized that home was no longer the safest place so we looked around at quite a few independent/assisted living places. Once I walked in Carillon, I KNEW this was the place. It looks like the Four Seasons! You don't feel like you are in any kind of home for older people and it honestly has such a wonderful, welcoming charm. Owners are from here and plan on staying here and will respond at ANY time and are remarkable and their staff is so amazing. Fast forward several month, my mom said she doesn't even miss her house!!!! We never thought she'd ever feel that way but Carillon made it so!!!

My MIL moved here just before Thanksgiving. We looked at several other places and this one was…read morehands down the best. Tracy and all the staff are so welcoming. I love the concept of this place! It is so clean. The units and common areas are beautiful! They recently helped us plan a birthday party for 23 people for my husband in the private dining room. A big shot out to Tracy (yet again), Alberto, Kayleigh, Heath and many others for making this event so special. Everyone commented on how fantastic the food was - even better than most of the highly rated restaurants close by for a fraction of the price. I would not hesitate to to move my own parents here. In fact, they raved about how great this place is and commented on how fantastic my MIL looks. They loved seeing her have a sense of humor that they have never witnessed before. This is place is simply the start of a new chapter in someone's life. I am so grateful!

We have lived here ten years. Moving to Vi Highlands Ranch was one of the best decisions we made…read more (The other was getting married 65 years ago!) I recently lost my husband and the support and care we recieved, for many months, was beyond what money could buy. Residents and staff are knowledgable, sharing and experienced.

On the first of October 2025 I arrived at VI @ Highlands Ranch for rehabilitation after suffering a…read moreshattered femur. We were greeted by the heads of many departments, including Lisa Nolan, director of nursing and Rachel Elliott, the Outreach Manager for the care center. Rachel went above and beyond, taking late night calls from my daughter after being placed at a facility that was beyond neglectful my first night in Denver to get me moved to VI @ Highlands Ranch the next morning. After being escorted to my room, I met the nurses and CNAs that would make it possible for me to be comfortable in my new surroundings after leaving the hospital in Glenwood Springs where my surgery had been performed. The following morning, I was greeted by Sean my Physical Therapist and we began our morning routine for therapy. Later that first day I also met Laurie as my Occupational therapist who help me learn how to navigate with my wheelchair. I chose to eat my meals in my room and met several aids that gladly brought the delicious, gourmet meals that were prepared for all residents. There was a second Laurie who was a PT that helped combine a swinging movement into daily walking and helped me accomplish taking steps and helping me conquer my fear of stairs. I continued with both PT and OT each day with the goal to move more and be safe to return to my home in Arizona. I occasionally even had therapy on the weekend. My nurses were fabulous. Anna always came with a smile and her talking BP cuff, Monique helped with medication and understanding why I was taking each pill. Jennifer also assisted in getting my cream approved for muscle stiffness. The night nurses, Chris, Bennie and Jenna were always assisting in getting me comfortable for the night and getting me the correct medication. The CNAs were very friendly and offered advice on navigating along with visiting and filling the days with conversations. When walking down the halls everyone greeted and called the residents by name. The lead therapist was Martin and was invaluable in getting the correct therapist to every patient. I thought I was on my way to discharge but it was Martin that said I needed a couple more weeks to help strengthen my leg so I could safely return home in Arizona. His assistance in my exercises will continue to be used now that I am at home. Also, in the therapy department was Kat who became a dear friend as she would make sure I did additional therapy, riding the Nustep to assist in relaxing and strengthening the tight muscles in both legs. When it was time to start planning on discharge and the overwhelming travel to Arizona Rachel once again came to the rescue with information on a chartered flight through JXS in Centennial, Co. This information was invaluable in that I was able to avoid the hassles of DIA and TSA with all my medical equipment and limited mobility. I am immensely grateful as my travel was smooth and comfortable. If anyone is considering a facility for physical rehabilitation, I would highly recommend VI @ Highlands Ranch. You will never find a facility with such professional, caring and helpful staff that are truly concerned with what is best for every resident.

The Argyle - I have attended several events there, and I am continually impressed by how beautiful,…read moreclean, and inviting the facility is. They consistently introduce new activities and trips that truly enrich the residents' experience. I've spoken with many residents who genuinely enjoy the events and speak very positively about the Argyle. Jeromy O'Neil, the marketing director, goes above and beyond to serve his residents. Every time I mention Jeromy's name, residents smile and share nothing but kind words about him. He has a true passion for his work and cares for this residence as if it were his own family.

I have been here many times and the food is amazing. the staff is awesome and really helpful to…read moreguests. Care Quality is amazing. This assisted living is newly renovated and modern.

This is a complaint and a kudos. I would give Matthew 5 stars from the business office. He was as…read morehelpful, patient, and accommodating as Tina was difficult. Tina was mad, rude and lied from hello and went downhill from there. She questioned my loyalty to my best friend in their facility. I wouldn't give her one star. The communications from the nursing and patient care were excellent. Monica couldn't have been nicer and more compassionate. I'm very appreciative of her. Monica deserves 5 stars

This is a special place that caters to residents with unique needs. Their mission to improve the…read morequality of life for their residents by providing a caring and supportive environment. They are committed to enhancing the lives of their residents by offering compassionate and personalized attention. The staff's dedication to creating a nurturing environment is truly remarkable! Their Community Relations Manager is great to work with! Katie is informative and will do everything she can to make sure you are taken care of.

After reading many reviews and studying the costs of wind crest and other retirement communities, I…read moredecided upon Wind Crest. I've lived here a little over a year. They deliver everything promised. About 95% of the employees are fantastic. The quality and service of food differs from one restaurant to another but mostly it is very good. I really do get tired of it so I'm on the 20 meals a month plan because I still drive and like outside food along with my own cooking. When I do not feel well I have meals delivered to my apartment and this is very easy to set up. There is a 7$ charge to do so but Door Dash would be much more expensive I belong to many activities and have made many friends. We are not allowed to tip any employees so once a year there is a donor campaign for them. I am very safe walking my dog anytime day or night. Wind Crest emergency responders are very quick to go to our living quarters. My children take comfort that our doors are checked every morning by security. If our latches aren't opened by a certain time they will enter to see if we've fallen or need other assistance. What I like about living in the independent community is that there is not a Gestapo feeling. We are free to do almost anything we like. Maintenance has responded in a timely manner. I've visited the assisted living and memory units which are beautiful. I've heard complaints that they are sometimes filled and residents must go elsewhere for care. I've heard the staff is unable to deal with certain types of dementia. I pray I never end up there. I think this is a nation wide problem for elders needing special care. Not just at Wind Crest. Is Erickson making big bucks. I would assume so. Do we have annual increases in rent and ancillary services. Yes. But then again, one would have increases in their privately owned homes. I will likely run out of money and die broke if I keep living such a long life but hopefully wind crest will care for me until the end. If they don't then I will write a bad review when I'm reincarnated. Bottom line you are either going to pay a very large up front fee for senior living. Or you will pay a very high monthly fee. We have fun outdoor concerts in the summer. Do I ever feel like leaving? Yes I do. I believe this is normal when we get so old. We want our youth and our previous lives back, but my kids say I'm very blessed to live here because many cannot afford to do so. All in all, I would say this is one of the best retirement communities in the country. It just sux to get old because monies I thought I could leave to my kids will be needed to care for me plus possibly more from my kids due to a promissory note they signed to Wind Crest. My apartment is a one bedroom 1.5 bath. No balcony. Lovely large windows. Large kitchen. Tall ceilings and very beautiful. I hope my honest evaluation will assist others in their decision. I like it here very very much. It just costs a lot! Every good clean modern retirement community costs a lot!

Zero stars: This review is specific to the rehabilitation center - Windcrest at Regent's Point…read more My father (late 60s) was admitted here following double knee replacement surgery, with a known diagnosis of pulmonary fibrosis. He stayed for three nights before ultimately needing to be transferred back to the hospital. Unfortunately, the level of care we experienced was deeply concerning. The biggest issue was a lack of urgency and attention to basic medical needs. Despite his pulmonary condition, my father was not provided oxygen upon arrival. We were told it was listed as "as needed," but for someone who requires oxygen regularly, this should have been proactively managed. Relying on a patient in respiratory distress to repeatedly request care is not appropriate. Response times were also a serious problem. My father frequently used the call button for assistance, and it often took 30 minutes or more for anyone to respond. On one visit, he told me he had already been waiting half an hour just to receive ice packs for his knees. I had to find a staff member myself to get help. When I asked about average response times, I was told 10-15 minutes, which did not reflect our experience. I also requested that they check whether his call button was functioning properly, but no one ever followed up. There were multiple instances where essential care depended on a family member being physically present to advocate. For example, when my father needed his inhaler during a breathing episode, staff did not respond to the call button. I again had to go into the hallway to find someone. This pattern made it clear that without constant advocacy, care could be delayed or missed. Beyond my father's care, we observed troubling situations involving other residents. My sister had to assist my father's roommate back to his bed after a staff member left him unattended and he couldn't get his wheelchair across the room. I also saw several elderly residents sitting unattended in wheelchairs in a hallway, with no staff engaging or monitoring them. While the facility did not appear understaffed based on what we observed (plenty of time for them to stand around looking at their phones or chatting with each other), there was a noticeable lack of attentiveness and urgency among staff. Overall, this was not the level of care we expected for a rehabilitation facility. We are actively working to move my father elsewhere. I would strongly encourage families to be very involved and vigilant if a loved one is placed here.

Hmmm. Well, it's out of sight expensive and I found out this weekend that they do not even provide…read morethe toilet paper! I took my mop and cleaned up blood on the floor of my friend's kitchenette. There is a filthy bath mat in her shower, the tp dispenser is broken and her window blinds are damaged. I would expect a five star place for the price she pays.

My mother in law is a resident. We visit her on a daily basis. The staff is gracious. The food…read moreappears to be restaurant quality. The caregivers are amazing. Highly recommend.

I was looking around denver for a nice place to take my grandma for assisted / elderly living but…read moreas I drive by I saw that the building is releasing some kind of toxic/ poisonous gas into the air in the alleyway. It smells like literal death. Not only do I wonder about the well being of nearby residents but the elder residents themselves is my main concern here. I asked a nearby resident how often this occurs and they exclaimed that it happens weekly for hours at a time. Why on earth is this place allowed to release this poisonous gas into the air for hours on end and legally have people living at the residence who are inhaling this at the same time? Something is not right here. This needs to be reported to the EPA or some type of environmental agency. The people living here are probably uanware that this is happening. 0/5

If I could give Brookdale Park Place 0 stars I would. In the 5 months my Mom has been there, she…read morehas lost 10 lbs & is seriously dehydrated. This is in accordance with her geriatrician. She is in the memory care unit, they lost her teeth a couple weeks ago for 6 DAYS & did not mention it until we were coming to pick her up for an appointment. I took her to the audiologist last week & she had an ear infection & a hearing aid tip stuck in her ear. They cannot bathe my Mom because she is difficult, well guess what! That's why we are paying you nearly $12,000 per month. And yes! We have a case open with the ombudsman. The new director Page Malmstrom does not listen, does not take any accountability & gives canned responses like "oh I'll talk to my team". And my favorite, "I've only been here for a few weeks". Save yourself the heartache and grief; DO NOT recommend or take your loved one to this facility. Once the ombudsman is finished with her assessment, my Mom is out of Brookdale Park Place. Tough chapter, hope this review helps you to really do your research.

My mother died this past February. She would have been at AOH 5 years this month. I wanted to write…read morethis review to say how appreciative I have been with the loving care Mom received. There was, of course, staff turnover during those 5 years, but I never saw anyone that didn't hold Mom and the other residents in highest regard and treat them all with dignity. A beautiful example is when I let a prior staff member know Mom was near the end of her life, that person came back to visit her and give her one final hug. Times were turbulent during the pandemic, but with imaginative ideas, family members were able to continue to connect with loved ones. There were video calls, window visits, outdoor visits, and after vaccination, in person visits once again. Due to the vigilance of the people at AOH, Covid didn't find its way into Mom's house until omicron, at which time everyone was vaccinated. Mom tested positive, but was never symptomatic; her body gave up some weeks later but it wasn't due to the coronavirus. Mom was content and happy at Applewood - and I will be eternally grateful for everyone who took such good care of her.

I'm writing from the perspective of line staff employee. I've worked in caregiving for various…read morecompanies (including PPCH, Roundup, and the non-profit United Counseling Service in Vermont) for the past decade or so, and Applewood blows them all out of the water. In the past year I have seen: A woman I love become coherent one to two days per month. I came in on my day off to chat with her. The "ladies of Upham" reenact high school with all the hilarious drama. Petting zoo, visiting singer, aquarium visit, park visits, coffee shop outings, visiting guitarist/humorist, visiting pianist, high school carolers, fishing trip, and bowling alley outing for the residents, families and staff. A wonderfully sweet and kooky 92-year-old woman make a full recovery after coming down with the flu. A man go through a scare where his pulse dropped and his face turned blue, only to be perfectly fine the next day. A woman who said to me, "quick, go get the chickens before the plane lands, they can't go to Australia." There is a high turnover rate in EVERY caregiving company; this job is listed as the #1 most stressful job by msn for a reason! In other companies we are told "side hugs only" and that "no, we can't do this or that because it is too expensive." At Applewood, from the top down, they care about people. I try my best to treat my residents like close family. I feel supported and am happy to work here. Please feel free to come by and ask to speak to me if you'd like, I'm at the newest location on Garrison street in Arvada.

This place is great. Just over a year old, so my apartment was virtually new when I moved in 2…read moremonths ago. The staff and other residents are all friendly and very helpful. Lots of planned events on and off site. The food is plentiful, 3 good meals a day in the dining room. Every Sunday is all you can eat prime rib brunch. Can't complain, except if I gain weight.

From the owner: We've thought of everything. The value and luxury built into our long list of amenities are what…read moresets us apart. Our month-to-month rent includes no hidden fees. With everything taken care of by our professional staff, you'll have the time and freedom to enjoy all the amenities and services we have to offer!