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    HighPointe Assisted Living and Memory Care

    4.1 (13 reviews)
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    12 years ago

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    3 years ago

    Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate prioritizes profits over people.

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    7 years ago

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    8 years ago

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    9 years ago

    Very nice community for seniors! If you get the chance, try the food, it's fantastic!

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    9 years ago

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    Review Highlights - HighPointe Assisted Living and Memory Care

    Sarah helped with; release of my father from a skilled facility that proved difficult for our family.

    Mentioned in 2 reviews

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    Harvard Square - Harvard Square  Senior Living dining area

    Harvard Square

    3.0(7 reviews)
    2.8 miSoutheast
    24/7 Availability
    Consultations available

    December 12th 2025…read more Harvard Square by Cogir: 10200 e Harvard Ave Denver Colorado 80231. A Premier Choice for Assisted Living and Memory Care. I am thoroughly impressed with the recent transformations at Harvard Square, led by Director Phyllis Delaricheliere. This facility is rapidly becoming a standout in assisted living, offering an exceptional quality of life for elders and retirees. The dedicated team that is driving this success: - Director Phyllis Delaricheliere: Her vision and positive attitude servers as stepping stone for the future of Harvard Square. - Daisy, Lifestyle Manager: Crafts engaging activities and events promoting mental and physical well-being. - JD, Lead Maintenance Manager: Ensures impeccable facility upkeep and responsiveness to resident needs. - Lee, Transportation Bus Manager: Provides safe, reliable Bus transports to outings, stores and doctor appointment visits. Tejah, Memory Care Manager, brings essential expertise and fosters collaborative relationships to ensure residents receive. Ann, "EmpowerMe" Therapist, The Therapy Team delivers comprehensive therapeutic services, fostering physical, emotional, and cognitive well-being. Our in-house therapy facility on the first floor at our Harvard Square Denver location is super convenient for residents to access professional support whenever they need it, promoting mental wellness and stress relief. - Mary-Beth, Lead Corporate Front Desk Receptionist: Offers warm, professional hospitality and support. She canned the Phase "It's a great day at Harvard Square" consistently greeting with every call ensuring a welcoming experience for all. Notable enhancements include: - Facility Refresh: Fresh paint and meticulously cleaned rugs have revitalized the space. - Culinary Excellence: A top-tier culinary specialist team crafts delicious, nutritious meals morning, noon, and night. Community Spaces: The newly constructed deck, a vision brought to life by our Director Phyllis, features inviting new patio furniture, creating an ideal setting for socialization and relaxation, and enhancing resident engagement. - Bistro Upgrade: Director Phyllis's introduction of a cutting-edge Starbucks coffee and Tea maker elevates the dining experience, creating an inviting hub for socializing and relaxation. Speak-Easy Room: Located on the first floor provides television services, resident activities and various parties The Pool Room: Located on the first floor provides pool gaming for everyone to enjoy. Residents benefit from: - Compassionate care and support tailored to individual needs. - Engaging activities and events: - A safe, welcoming environment encouraging independence and community. I wholeheartedly recommend Harvard Square by Cogiri tucked away in a wonderful Rocky Mountain atmosphere as an ideal choice for those seeking a fulfilling, supportive living environment. Phyllis's leadership is driving positive change, making this facility a true gem in assisted living. Resident: Bill Deida a lifelong resident at Harvard Square by Cogir.

    This place is insane.... Let me start off with my husband's grandpa living here and they treated…read morehim awful. A lady by the name of Jennifer from cooperate cussed him out in the lobby over him having his dog here and made comments to me for me wearing my pride shirt. They place was running smoothy when they had their last maintenance director who was here for over two years and ran the place to a T including housekeeping. He helped us move my grandfather in and was so kind. I heard he put in his notice because of how poorly they treated him. They bullied Mikayla as well and fired her 2 days pregnant before Christmas. Pretty sad. I can see these ladies being awful with customer service and never cared about the residents but just money. When my grandfather passed the HR director Juana said when can we be moved out by? WOW. You guys are so classless. COGIR is the worst thing that happened to this place. You guys are an awful company with no morals. You had an amazing staff and you let it go down the drain.

    Photos
    Harvard Square - Harvard Square Senior living private dining room

    Harvard Square Senior living private dining room

    Harvard Square - Harvard Square Senior living pool table

    Harvard Square Senior living pool table

    Harvard Square - Harvard Square Senior living apartment kitchen

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    Harvard Square Senior living apartment kitchen

    Carillon at Belleview Station - The bedroom in one of our apartments

    Carillon at Belleview Station

    5.0(2 reviews)
    2.0 miSoutheast

    At one of the most difficult times in my mom's life, Carillon made it easy. My mom was one of…read morethose that was NEVER going to leave her house but fate had different plans. Upon breaking her hip, we realized that home was no longer the safest place so we looked around at quite a few independent/assisted living places. Once I walked in Carillon, I KNEW this was the place. It looks like the Four Seasons! You don't feel like you are in any kind of home for older people and it honestly has such a wonderful, welcoming charm. Owners are from here and plan on staying here and will respond at ANY time and are remarkable and their staff is so amazing. Fast forward several month, my mom said she doesn't even miss her house!!!! We never thought she'd ever feel that way but Carillon made it so!!!

    My MIL moved here just before Thanksgiving. We looked at several other places and this one was…read morehands down the best. Tracy and all the staff are so welcoming. I love the concept of this place! It is so clean. The units and common areas are beautiful! They recently helped us plan a birthday party for 23 people for my husband in the private dining room. A big shot out to Tracy (yet again), Alberto, Kayleigh, Heath and many others for making this event so special. Everyone commented on how fantastic the food was - even better than most of the highly rated restaurants close by for a fraction of the price. I would not hesitate to to move my own parents here. In fact, they raved about how great this place is and commented on how fantastic my MIL looks. They loved seeing her have a sense of humor that they have never witnessed before. This is place is simply the start of a new chapter in someone's life. I am so grateful!

    Photos
    Carillon at Belleview Station - Living room in one of our apartments

    Living room in one of our apartments

    Carillon at Belleview Station - Kitchen in one of our apartments

    Kitchen in one of our apartments

    Carillon at Belleview Station - Exterior photo of our community

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    Exterior photo of our community

    Clermont Park

    Clermont Park

    3.2(5 reviews)
    1.6 miSoutheast

    We could not have asked for a better experience as my mom moved into Clermont Park. From the first…read morevisit of the facility, to my mom's move in to the facility is has been nothing be excellent communication and customer service. From Ian who works at the front desk, to Heather who showed us around the facility and was very accommodating, to Susan who assisted my mom in moving in and answered all the questions we had. My mom said to me the other day, "why didn't I move in 2 years ago" They are all so kind to the residents, and unsolicited the residents have come up and told us what a great facility it is and how they feel that my mom will love living there. Thank you Clermont Park for easing our mind in the safety of my mom.

    The facility itself is beautiful and nice. Very nice grounds, interior spaces, very homey and…read morecomfortable. Location is nice - close to bus lines, grocery stores, a strip mall and some restaurants. Clermont is part of the Christian Living Communities. It's a fairly large campus but caters to all care levels from retirement living to skilled nursing care. Seems to be quite a few activities offered on a daily basis. Residents appear to be happy and engaging with each other. Updated Jan 2018 After touring an available room for a relative - the room itself was quite small (200 sq feet). The original building for Clermont must have been designed in the late 70s or early 80s? Either way the architect did not take window size into consideration. The studio I viewed had an approx 2'6" wide x 3'6" tall window. Newer facilities have much more ample window space as designers/architects slowly have learned that natural sunlight is important to the aging population. If you're hoping for a nice, bright and cheery room for your loved one - the rooms at this facility do not compare to other, newer, more updated facilities.

    Brookdale Denver Tech Center

    Brookdale Denver Tech Center

    2.5(2 reviews)
    2.0 miSoutheast

    My Mother-In-Law has been here 4 months. This wouldn't have been my choice for her (but I'm not…read moreliving here) she is very happy with her selection. The building has been under renovations for some time but are finishing up now. The other residence are fun and friendly, plenty of activities if you want to get involved. The halls are quiet and they allow pets! If your reading this post you want to know how the staff are. They are great. Brookdale DTC has some really dedicated staff and that makes all the difference. They are responsive and it is such a reliefe to leave your loved one in trusted care. I very much have the impression that the corporate office listens to resident requests. Things were going south in the kitchen and soon a regional manager was on site making changes. Any issues we have brought up to management were handled quickly and to our satisfaction. I have suggested Brookdale to friends looking for work, I would recommend you take a look for your loved one. 4 stars only because of the construction.

    This is the worst place. They are cheap & administration is awful. The have a lot of "titles"…read morethat mean NOTHING! LPNS that aren't REAL nurses & people passing out meds called Qmaps, that require little training. It's scary! They also don't do what there computer tells them ON time! Some are good, but many just don't care & don't do there job. They are soooo nice when vetting you, but once your in, FORGET IT! Business as usual. $$$$. What a waste of my parents hard earned money! My dad is looking down & KNOWS what the truth is. Someone died a few years back falling down the stairs! They didn't die from the fall, but not being going & froze to death!!! Allegedly someone turned off the alarm on that one door. Yet when they couldn't find the resident they claimed they had looked down all stairwells. Well clearly they didn't check that one! The sad part, they merely got a slap on the hand.....

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    Brookdale Denver Tech Center
    Brookdale Denver Tech Center
    Brookdale Denver Tech Center

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    Wind Crest

    Wind Crest

    2.4(18 reviews)
    9.0 mi

    After reading many reviews and studying the costs of wind crest and other retirement communities, I…read moredecided upon Wind Crest. I've lived here a little over a year. They deliver everything promised. About 95% of the employees are fantastic. The quality and service of food differs from one restaurant to another but mostly it is very good. I really do get tired of it so I'm on the 20 meals a month plan because I still drive and like outside food along with my own cooking. When I do not feel well I have meals delivered to my apartment and this is very easy to set up. There is a 7$ charge to do so but Door Dash would be much more expensive I belong to many activities and have made many friends. We are not allowed to tip any employees so once a year there is a donor campaign for them. I am very safe walking my dog anytime day or night. Wind Crest emergency responders are very quick to go to our living quarters. My children take comfort that our doors are checked every morning by security. If our latches aren't opened by a certain time they will enter to see if we've fallen or need other assistance. What I like about living in the independent community is that there is not a Gestapo feeling. We are free to do almost anything we like. Maintenance has responded in a timely manner. I've visited the assisted living and memory units which are beautiful. I've heard complaints that they are sometimes filled and residents must go elsewhere for care. I've heard the staff is unable to deal with certain types of dementia. I pray I never end up there. I think this is a nation wide problem for elders needing special care. Not just at Wind Crest. Is Erickson making big bucks. I would assume so. Do we have annual increases in rent and ancillary services. Yes. But then again, one would have increases in their privately owned homes. I will likely run out of money and die broke if I keep living such a long life but hopefully wind crest will care for me until the end. If they don't then I will write a bad review when I'm reincarnated. Bottom line you are either going to pay a very large up front fee for senior living. Or you will pay a very high monthly fee. We have fun outdoor concerts in the summer. Do I ever feel like leaving? Yes I do. I believe this is normal when we get so old. We want our youth and our previous lives back, but my kids say I'm very blessed to live here because many cannot afford to do so. All in all, I would say this is one of the best retirement communities in the country. It just sux to get old because monies I thought I could leave to my kids will be needed to care for me plus possibly more from my kids due to a promissory note they signed to Wind Crest. My apartment is a one bedroom 1.5 bath. No balcony. Lovely large windows. Large kitchen. Tall ceilings and very beautiful. I hope my honest evaluation will assist others in their decision. I like it here very very much. It just costs a lot! Every good clean modern retirement community costs a lot!

    Zero stars: This review is specific to the rehabilitation center - Windcrest at Regent's Point…read more My father (late 60s) was admitted here following double knee replacement surgery, with a known diagnosis of pulmonary fibrosis. He stayed for three nights before ultimately needing to be transferred back to the hospital. Unfortunately, the level of care we experienced was deeply concerning. The biggest issue was a lack of urgency and attention to basic medical needs. Despite his pulmonary condition, my father was not provided oxygen upon arrival. We were told it was listed as "as needed," but for someone who requires oxygen regularly, this should have been proactively managed. Relying on a patient in respiratory distress to repeatedly request care is not appropriate. Response times were also a serious problem. My father frequently used the call button for assistance, and it often took 30 minutes or more for anyone to respond. On one visit, he told me he had already been waiting half an hour just to receive ice packs for his knees. I had to find a staff member myself to get help. When I asked about average response times, I was told 10-15 minutes, which did not reflect our experience. I also requested that they check whether his call button was functioning properly, but no one ever followed up. There were multiple instances where essential care depended on a family member being physically present to advocate. For example, when my father needed his inhaler during a breathing episode, staff did not respond to the call button. I again had to go into the hallway to find someone. This pattern made it clear that without constant advocacy, care could be delayed or missed. Beyond my father's care, we observed troubling situations involving other residents. My sister had to assist my father's roommate back to his bed after a staff member left him unattended and he couldn't get his wheelchair across the room. I also saw several elderly residents sitting unattended in wheelchairs in a hallway, with no staff engaging or monitoring them. While the facility did not appear understaffed based on what we observed (plenty of time for them to stand around looking at their phones or chatting with each other), there was a noticeable lack of attentiveness and urgency among staff. Overall, this was not the level of care we expected for a rehabilitation facility. We are actively working to move my father elsewhere. I would strongly encourage families to be very involved and vigilant if a loved one is placed here.

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    Wind Crest
    Wind Crest
    Wind Crest

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    Brookdale University Park

    Brookdale University Park

    3.3(3 reviews)
    2.3 miUniversity Park, Southeast

    Our 92 year young parent is being wonderfully cared for by…read more Brookdale University Park in the assisted living suites. The Director of Assisted Living attends to every need with kindness and care. The improvements in the health of our family member are nothing short of amazing. The need for a wheel chair and supplemental oxygen have been replaced with healthy breathing and walking with assistance. Prior to Assisted living, our parent lived in the Independent Living Community at this Brookdale for three plus years. This has been a good choice for our family.

    I helped a friend select an assisted living apartment a year ago. The Club was both of our first…read morepick; one year later he is still happy and a lot healthier. I am an expert on Brookdale facilities and this is as good as it gets for your senior loved one. The Club has been newly remodeled and has a warm welcoming lobby. There is a small Internet Café where people signed up for computer time. My friend and I always stop in for a free cappuccino or lemonade. The grounds are nicely maintained and some rooms have spectacular views. I have eaten at "The Club" twice and both times enjoyed my meal. I did not make it for cocktail hour but there is one every Friday. You can get different levels of care from just the basics included in rent to pill management and personal care management. So, when your time comes to have to look for a place for Mom, Dad, or friend. Look at Heritage Club of Denver. And when my time comes, I am moving in as I forgot to say the chefs are from the Culinary School.

    Vi at Highlands Ranch - Mount Rosa restaurant at Vi at Highlands Ranch.

    Vi at Highlands Ranch

    4.6(11 reviews)
    7.4 mi

    We have lived here ten years. Moving to Vi Highlands Ranch was one of the best decisions we made…read more (The other was getting married 65 years ago!) I recently lost my husband and the support and care we recieved, for many months, was beyond what money could buy. Residents and staff are knowledgable, sharing and experienced.

    On the first of October 2025 I arrived at VI @ Highlands Ranch for rehabilitation after suffering a…read moreshattered femur. We were greeted by the heads of many departments, including Lisa Nolan, director of nursing and Rachel Elliott, the Outreach Manager for the care center. Rachel went above and beyond, taking late night calls from my daughter after being placed at a facility that was beyond neglectful my first night in Denver to get me moved to VI @ Highlands Ranch the next morning. After being escorted to my room, I met the nurses and CNAs that would make it possible for me to be comfortable in my new surroundings after leaving the hospital in Glenwood Springs where my surgery had been performed. The following morning, I was greeted by Sean my Physical Therapist and we began our morning routine for therapy. Later that first day I also met Laurie as my Occupational therapist who help me learn how to navigate with my wheelchair. I chose to eat my meals in my room and met several aids that gladly brought the delicious, gourmet meals that were prepared for all residents. There was a second Laurie who was a PT that helped combine a swinging movement into daily walking and helped me accomplish taking steps and helping me conquer my fear of stairs. I continued with both PT and OT each day with the goal to move more and be safe to return to my home in Arizona. I occasionally even had therapy on the weekend. My nurses were fabulous. Anna always came with a smile and her talking BP cuff, Monique helped with medication and understanding why I was taking each pill. Jennifer also assisted in getting my cream approved for muscle stiffness. The night nurses, Chris, Bennie and Jenna were always assisting in getting me comfortable for the night and getting me the correct medication. The CNAs were very friendly and offered advice on navigating along with visiting and filling the days with conversations. When walking down the halls everyone greeted and called the residents by name. The lead therapist was Martin and was invaluable in getting the correct therapist to every patient. I thought I was on my way to discharge but it was Martin that said I needed a couple more weeks to help strengthen my leg so I could safely return home in Arizona. His assistance in my exercises will continue to be used now that I am at home. Also, in the therapy department was Kat who became a dear friend as she would make sure I did additional therapy, riding the Nustep to assist in relaxing and strengthening the tight muscles in both legs. When it was time to start planning on discharge and the overwhelming travel to Arizona Rachel once again came to the rescue with information on a chartered flight through JXS in Centennial, Co. This information was invaluable in that I was able to avoid the hassles of DIA and TSA with all my medical equipment and limited mobility. I am immensely grateful as my travel was smooth and comfortable. If anyone is considering a facility for physical rehabilitation, I would highly recommend VI @ Highlands Ranch. You will never find a facility with such professional, caring and helpful staff that are truly concerned with what is best for every resident.

    Photos
    Vi at Highlands Ranch - Game Room at Vi at Highlands Ranch.

    Game Room at Vi at Highlands Ranch.

    Vi at Highlands Ranch - 1859 dining room at Vi at Highlands Ranch.

    1859 dining room at Vi at Highlands Ranch.

    Vi at Highlands Ranch - Lobby at Vi at Highlands Ranch.

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    Lobby at Vi at Highlands Ranch.

    HighPointe Assisted Living and Memory Care - retirement_homes - Updated May 2026

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