Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

My mother moved into the reminiscence care neighborhood two years ago, and our experience there has…read morebeen wonderful. Obviously these decisions were hard, but the staff was so accommodating and supportive. They helped with every aspect: moving in, special diet, education abut memory loss, support groups, and referred us to hospice care when that became a necessity. I can't say enough kind words about the care-givers who were with her over the last two years. I felt like they truly loved her as one of their own family. Numerous times I witnessed them laughing and crying with my mom. It was the best place for her.

I was led to believe by Applewood Our House in Golden that Innovage would be able to help me set up…read morea Medicaid spend-down plan so my mother could qualify for assistance with housing. Unfortunately, that was not the case. After multiple phone calls and emails, I received no response. I eventually realized that the primary focus of Innovage is to enroll people into their healthcare system and to make money rather than help families navigate Medicaid assistance. I felt like my questions about Medicaid is why I got no response. This was not only a complete waste of time, but also an emotionally difficult experience. I truly believed there was a path to getting my 95-year-old mother into an assisted living community in Golden, only to find out that the assistance I was told was available wasn't actually being provided. Families facing these difficult decisions deserve clear, honest communication from the beginning. I hope Applewood improves the way they set expectations so others don't go through the same disappointment and my advice is steer clear of Innovage!!

My mother moved into Applewood Our House in Golden about 6 months ago. She needs a caring, secure…read morehome and we could not be happier with our choice. The staff is kind, engaged and attentive and there has been little to no turnover, which is one of our most important metrics when judging a quality employer. The food is fresh and appealing. There are activities galore and outings once a week. They also have a house dog, who makes my Mom and the others residents smile and feel like caregivers themselves. We are so glad we found this place and so is my Mom, which is the most important metric of all!

Assisted living* hospitality care service, from humans who care. Located in old little town…read moreLittleton, business office works cohesively with care staff and dietary services providing a "at home like living" for residences. Down to earth care quality. Come on over to experience charming Littleton by Libby Bortz assited loving, and living.

The Libby Bortz Center is very clean and the nurses aides are very efficient! My only reason for…read morenot the five stars is the food that they served my mom when I transported her from New Orleans. In my family, dumping a family member in a nursing home is a sin!! But the Libby Bortz Center is very good in their care. I felt guilty during at that time, but I just sold my home in Five Points and moved south to Littleton so my mom would more be more safe and I know friends that can take care of her while I'm at work. But the center is excellent in its care and also designed for people with low to moderate incomes and your timing has to spot on to get a temporary room. You will see an older TV in the room on my photo - it did have a remote control with it.

My brother lived at Marycrest Assisted Living for nearly 5 years. He was on Medicaid from the start…read moreand most of his social security covered the balance. He had his own small apartment and didn't have a roommate. Healthcare and dispensing of medicines was all top notch. The staff were very caring and showed their love for my brother. If I needed assisted living for a loved one or for myself, I would choose Marycrest!

To leave your loved one at a facility is hard enough! I am so thankful that almost a year later the…read moreresults speak for themselves. Our Dad is happy here and very well taken care of, with extreme patience and care. I am very grateful that we can count on everyone at Lakewood Villa to provide the utmost in care and happiness for our Dad! Thank you ALL

We could not have asked for a better experience as my mom moved into Clermont Park. From the first…read morevisit of the facility, to my mom's move in to the facility is has been nothing be excellent communication and customer service. From Ian who works at the front desk, to Heather who showed us around the facility and was very accommodating, to Susan who assisted my mom in moving in and answered all the questions we had. My mom said to me the other day, "why didn't I move in 2 years ago" They are all so kind to the residents, and unsolicited the residents have come up and told us what a great facility it is and how they feel that my mom will love living there. Thank you Clermont Park for easing our mind in the safety of my mom.

The facility itself is beautiful and nice. Very nice grounds, interior spaces, very homey and…read morecomfortable. Location is nice - close to bus lines, grocery stores, a strip mall and some restaurants. Clermont is part of the Christian Living Communities. It's a fairly large campus but caters to all care levels from retirement living to skilled nursing care. Seems to be quite a few activities offered on a daily basis. Residents appear to be happy and engaging with each other. Updated Jan 2018 After touring an available room for a relative - the room itself was quite small (200 sq feet). The original building for Clermont must have been designed in the late 70s or early 80s? Either way the architect did not take window size into consideration. The studio I viewed had an approx 2'6" wide x 3'6" tall window. Newer facilities have much more ample window space as designers/architects slowly have learned that natural sunlight is important to the aging population. If you're hoping for a nice, bright and cheery room for your loved one - the rooms at this facility do not compare to other, newer, more updated facilities.

My 96 year old dad has been in a beautiful assisted living apartment at Modena since this last…read moreJanuary. He loves the food, the new friends, and all the activities, including an on-site Physical Therapy team. Everyone who's been to Modena knows that it is new and beautiful, but I love his care team. From the wonderful concierges at the front desk, to the incredible caregivers and staff who treat him like their own family, I'm confident that he's in the right place!

Modena Cherry Creek has proven to be an excellent place for my dad! It was a few months before he…read morereally felt comfortable, but the team worked to ensure that he felt supported and happy. He has made a few good friends and loves the food.