I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

My mother moved into the reminiscence care neighborhood two years ago, and our experience there has…read morebeen wonderful. Obviously these decisions were hard, but the staff was so accommodating and supportive. They helped with every aspect: moving in, special diet, education abut memory loss, support groups, and referred us to hospice care when that became a necessity. I can't say enough kind words about the care-givers who were with her over the last two years. I felt like they truly loved her as one of their own family. Numerous times I witnessed them laughing and crying with my mom. It was the best place for her.

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

We could not have asked for a better experience as my mom moved into Clermont Park. From the first…read morevisit of the facility, to my mom's move in to the facility is has been nothing be excellent communication and customer service. From Ian who works at the front desk, to Heather who showed us around the facility and was very accommodating, to Susan who assisted my mom in moving in and answered all the questions we had. My mom said to me the other day, "why didn't I move in 2 years ago" They are all so kind to the residents, and unsolicited the residents have come up and told us what a great facility it is and how they feel that my mom will love living there. Thank you Clermont Park for easing our mind in the safety of my mom.

The facility itself is beautiful and nice. Very nice grounds, interior spaces, very homey and…read morecomfortable. Location is nice - close to bus lines, grocery stores, a strip mall and some restaurants. Clermont is part of the Christian Living Communities. It's a fairly large campus but caters to all care levels from retirement living to skilled nursing care. Seems to be quite a few activities offered on a daily basis. Residents appear to be happy and engaging with each other. Updated Jan 2018 After touring an available room for a relative - the room itself was quite small (200 sq feet). The original building for Clermont must have been designed in the late 70s or early 80s? Either way the architect did not take window size into consideration. The studio I viewed had an approx 2'6" wide x 3'6" tall window. Newer facilities have much more ample window space as designers/architects slowly have learned that natural sunlight is important to the aging population. If you're hoping for a nice, bright and cheery room for your loved one - the rooms at this facility do not compare to other, newer, more updated facilities.

My dad resides at Stone Creek and we couldn't be happier with his experience. The facility is…read morebeautiful, spotless, well maintained, and in a great neighborhood. More importantly, the team is incredible. Robb, Susie, Janice, Carol, Carmen, and the entire staff are experienced, caring, kind, empathetic, helpful, and engaged. The quality and variety of activities are outstanding and my dad always has things to keep him busy and happy. In addition, the residents are delightful and there is friendship, community, and kinship. Thank you , Stone Creek, for your exceptional care of our wonderful dad!

My Mom has lived at Stone Creek for over two years. The facility is beautiful, and her apartment is…read morevery comfortable with a large bathroom, large vanity and walk in shower ... all very important to Mom. Staff treats her with love and respect; they greet her by name and at times with hugs so she feels special and cared for. Mom has always enjoyed the food and has found the chef and kitchen staff willing to go above and beyond to make sure she has something to eat when she's not feeling well. Daily Stone Creek offers numerous activities and often brings in entertainment so Mom can interact with other residents. She is never lonely! Plus, we are always welcome to visit and join her for activities and events. It's nice to meet others dealing with caring for their family members. We are blessed to have found Stone Creek - our deepest thank you to the staff.

The Libby Bortz Center is very clean and the nurses aides are very efficient! My only reason for…read morenot the five stars is the food that they served my mom when I transported her from New Orleans. In my family, dumping a family member in a nursing home is a sin!! But the Libby Bortz Center is very good in their care. I felt guilty during at that time, but I just sold my home in Five Points and moved south to Littleton so my mom would more be more safe and I know friends that can take care of her while I'm at work. But the center is excellent in its care and also designed for people with low to moderate incomes and your timing has to spot on to get a temporary room. You will see an older TV in the room on my photo - it did have a remote control with it.

My dad moved into Libby Bortz Assisted Living Center after realizing he needed to stop working and…read moreliving independently at 86. This was a huge move which he made completely on his own. He says this is his home now and he will never leave until the end. This is a beautiful clean facility that does not smell like many other senior homes. A month after moving into his room he had to have Open Heart Surgery. His motivation was the loved he had already received in his "new family at Libby Bortz". The love and amazing care given made him recover faster to get home. The staff sent him cards and called to see how he was doing. I could have never imagined a place to take such good care of my dad. Every Friday they come in and clean his room and take his laundry to be cleaned. They strip the bed and put clean sheets on the bed. When I say they clean, they really clean thoroughly. The pictures, blinds everything is spotless. Then the clothes are returned and folded very nicely. In the dining room they are given assigned seating which my dad loves as it feels like a family. The food is always delicious and the wait staff treats him very special. They make sure all are accounted for at meals which means a lot to our family. He is given a snack at bedtime so it is just more love given to check that he is doing fine. They have activities daily which he likes to attend including exercise class. They do it all from haircuts to a foot clinic and a in home doctors group comes in every few weeks. Libby Bortz is a shining example of what senior care should look like. Infact, they should be the model for our country. It shows how good management and a good price point can bring together people to love our seniors as they age. Aging with dignity and love is this wonderful facility.

We moved our mother into Brookdale Highlands Ranch in June. We visit her often and have observed…read morethe staff and other residents. We are very pleased with the attention she receives by the staff. She is very comfortable there and that gives our family peace of mind.

Having been a Caregiver for those afflicted Alzheimer's and Dementia for a number of years now, I…read morehave seen many memory care facilities throughout the city; my experience with this Brookdale care center was worse than awful. I had a client there several years ago, and I have never been so disgusted by what I saw, experienced, or felt. Maybe things are different now, but back then, it was really bad. What I saw: the residents at that time, were not supervised by staff when I was there, and were literally banging their walkers into each other. As they got more and more agitated, I chose to step in since no one else was around to. The residents were up wandering around at all hours of the night, and seemed to be free to go in each other's rooms; I, myself, witnessed other Brookdale inhabitants in my client's room. Some of her personal items turned up missing, and management couldn't account for either the missing items or intrusions; despite repeated requests, they did nothing about either. What I experienced: 99% of the time when I arrived, the residents were pounding on the locked door and shouting "get me out;" when I opened the door, they would rush me and try to leave. I I would do my best to stop them, but couldn't alone control disorderly dementia invalids who nearly bowled me over as I tried to get to my client. Once again, there was no staff in sight. What I felt: my stomach was in knots and I was constantly worried about my client...about her safety, health and welfare. We chose to move her to a different facility where she thrived. Interestingly enough, a staff member from Brookdale predicted that my client would get "kicked out" of any establishment for her behaviors. Instead, she did better than ever. It goes to show that positive attitudes, patience, understanding and staff members who are there can change anything

December 12th 2025…read more Harvard Square by Cogir: 10200 e Harvard Ave Denver Colorado 80231. A Premier Choice for Assisted Living and Memory Care. I am thoroughly impressed with the recent transformations at Harvard Square, led by Director Phyllis Delaricheliere. This facility is rapidly becoming a standout in assisted living, offering an exceptional quality of life for elders and retirees. The dedicated team that is driving this success: - Director Phyllis Delaricheliere: Her vision and positive attitude servers as stepping stone for the future of Harvard Square. - Daisy, Lifestyle Manager: Crafts engaging activities and events promoting mental and physical well-being. - JD, Lead Maintenance Manager: Ensures impeccable facility upkeep and responsiveness to resident needs. - Lee, Transportation Bus Manager: Provides safe, reliable Bus transports to outings, stores and doctor appointment visits. Tejah, Memory Care Manager, brings essential expertise and fosters collaborative relationships to ensure residents receive. Ann, "EmpowerMe" Therapist, The Therapy Team delivers comprehensive therapeutic services, fostering physical, emotional, and cognitive well-being. Our in-house therapy facility on the first floor at our Harvard Square Denver location is super convenient for residents to access professional support whenever they need it, promoting mental wellness and stress relief. - Mary-Beth, Lead Corporate Front Desk Receptionist: Offers warm, professional hospitality and support. She canned the Phase "It's a great day at Harvard Square" consistently greeting with every call ensuring a welcoming experience for all. Notable enhancements include: - Facility Refresh: Fresh paint and meticulously cleaned rugs have revitalized the space. - Culinary Excellence: A top-tier culinary specialist team crafts delicious, nutritious meals morning, noon, and night. Community Spaces: The newly constructed deck, a vision brought to life by our Director Phyllis, features inviting new patio furniture, creating an ideal setting for socialization and relaxation, and enhancing resident engagement. - Bistro Upgrade: Director Phyllis's introduction of a cutting-edge Starbucks coffee and Tea maker elevates the dining experience, creating an inviting hub for socializing and relaxation. Speak-Easy Room: Located on the first floor provides television services, resident activities and various parties The Pool Room: Located on the first floor provides pool gaming for everyone to enjoy. Residents benefit from: - Compassionate care and support tailored to individual needs. - Engaging activities and events: - A safe, welcoming environment encouraging independence and community. I wholeheartedly recommend Harvard Square by Cogiri tucked away in a wonderful Rocky Mountain atmosphere as an ideal choice for those seeking a fulfilling, supportive living environment. Phyllis's leadership is driving positive change, making this facility a true gem in assisted living. Resident: Bill Deida a lifelong resident at Harvard Square by Cogir.

This place is insane.... Let me start off with my husband's grandpa living here and they treated…read morehim awful. A lady by the name of Jennifer from cooperate cussed him out in the lobby over him having his dog here and made comments to me for me wearing my pride shirt. They place was running smoothy when they had their last maintenance director who was here for over two years and ran the place to a T including housekeeping. He helped us move my grandfather in and was so kind. I heard he put in his notice because of how poorly they treated him. They bullied Mikayla as well and fired her 2 days pregnant before Christmas. Pretty sad. I can see these ladies being awful with customer service and never cared about the residents but just money. When my grandfather passed the HR director Juana said when can we be moved out by? WOW. You guys are so classless. COGIR is the worst thing that happened to this place. You guys are an awful company with no morals. You had an amazing staff and you let it go down the drain.

Unresponsive staff, takes so long to hear back from anyone here! Only the front desk was helpful…read moreand kind

Rosemark is a great place to live and work! Our residents and team create a fantastic, welcoming…read morefamily environment. Every day when I walk in, I'm greeted by smiles and waves from my Rosemark family, questions about how my kids and dog are doing, and genuine happiness to see me again; nothing beats that! The residents love when I bring my kids in to visit and praise my children all the time, it's really a blessing to have such loving relationships within the community. It never feels like "work" and I feel so blessed to call Rosemark home.