Assisted Living? Memory Care? You are covered here. Fabulous community where it really is a…read morecommunity that residents enjoy being part of. This review is based on visits and tours made there to check out what they are all about. Michelle is likely your first point of contact since she is, I believe, the Director of "Sales and Marketing" (?). Kara I believe works for her and fills in for Michelle when needed. Both are fabulous, but Michelle really knows her stuff and understands what needs to be done if you are thinking of being part of their community. The place itself is really nice and elegant, with lots of energy and positive activities. Beautiful walking area outside for memory care residents. Trails right outside to walk, are abundant and also very nice as you walk thru the park right there/golf course. Different sized Rooms make up assisted living (AL) --studio, 1 BR, 2 BR. Memory care (MC) only has 2 sizes of studios--385 and 520 sq feet. The views you have contribute to the price as well. They also have Assisted Living with their Essentials support, provides a bridge between AL and MC. Food is pretty nice. Heritage week was being offered where unique foods from other areas around the world were being featured. Service was pretty great. Kind, compassionate when talking to residents. Beautiful set-up with dishes being offered on display as you walk in. Love the front desk team. All super nice and energetic. Very knowledgable and helpful. A nice sized theater for movies. Arts and crafts room. Library space. Outside deck/seats and tables with a very calming and beautiful view. Exercise class in the morning and other activities throughout the day. Live music/happy hour. Super fun all around. If you are looking for a super nice place where your loved one will be well taken care of, and feel safe and happy, this is your place.

When my aunt suddenly needed to move into assisted living, our family visited six different…read morefacilities trying to find the right fit. From the moment we walked into Cherry Hills Assisted Living and Memory Care (CHAL), we knew it was special. The atmosphere felt warm and welcoming, and the staff truly seemed to care about the residents. My aunt moved in about a year ago, and it was a huge adjustment - she had been living independently and had no plans to move. The team at CHAL went above and beyond to help her settle in and feel comfortable in her new home. They were patient, kind, and always took the time to make sure she was doing okay. Now, a year later, she's happy and thriving. She enjoys the staff and the beautiful facility. It's such a relief knowing she's well cared for and surrounded by people who genuinely care about her. We're so grateful to everyone at CHAL for making what started as a stressful transition into such a positive experience. I can't recommend them enough!

We moved Mom into HighPointe in January 2013 and it was all for the best. She had been in Assisted…read moreLiving for 3 years, memory was severely declining, was staying in her room, (wanted to be) isolated, just wore a robe, never got dressed ... Well, at HighPointe - that's all changed! She's out of her room, eating meals, involved in events, socially engaged -- she's pushing herself down the halls in her wheelchair ... her lifestyle has dramatically IMproved at HighPointe. Why? the staff and their procedures were the difference. They used patience, encouragement, found out what motivates her to get up, get dressed, get out, etc. We are very, very pleased with HighPointe - the facility, the care, the food - it is a great place. Highly recommended.

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

I was able to get my father into Brookdale Greenwood Village after he was required to leave Centers…read moreat Lincoln. I had a few days to shop and contacted three different facilities. After visiting Sunrise, I was contacted by a representative at Brookdale. She was able to immediately schedule a tour of the facility since my dad was still in rough shape and going home was not an option. She was thorough and answered all of my questions and provided reassurance to my father. Brookdale has assisted living and rehabilitation on site. I received introductions to the department heads and knew this was a good spot to continue his rehabilitation. The facility itself is in an ideal location. We were allowed to customize his apartment so he could have privacy as well as room for family and friends to visit. His trip over in the Brookdale van was the "best ride he experienced since being hospitalized." (He had horror stories of transpiration to Kaiser appointments) I also had multiple friends and family compliment the facility. I was able to visit dad every day and even had lunch with him a couple times. His friends were visiting and eating with him too. One day he was working with Kaiser rehab and made it down to the piano and played a few measures for us. Cancer is a beast and my dad had an extremely aggressive form of kidney cancer, which sent him to the ER when the cancer fractured his spine. Although he was only at Brookdale for 10 days he did have a good stay and his pain meds were given in a timely manner. He lost his fight with cancer 14 days after leaving Centers at Lincoln. I can't thank Brookdale staff members enough for keeping him comfortable for what happened to be his final days.

LThis is not a real rehab ctre. Lack of supplies, personal and rehabilitation equipment makes this…read morea poor choice. Their menu was lacking and their staff was insensitive. I am back in hospital because of their neglect. They are not a real rehabilitation facility. Beware of your loved ones being recommended by their insurance company. Maybe long term living is OK, not rehabilitation.

Before coming to The Inn at Greenwood Village I was living at home with in home care. From the day…read moreI moved in it felt like a big load had been taken from my shoulders. The first night I felt safe and slept soundly for 10 hours. I have adjusted to my new surroundings and all the kind and supportive help quickly. I felt very much at home immediately. I have quickly made friends and glad to wake up each morning. since coming, I am walking independently and working on gaining some weight. My dog Romeo and I are enjoy out new home at The Inn at Greenwood Village - Jane P

The administration of this facility is horrible. It is my opinion, formed by direct experience,…read morethat the people who run the Inn at Greenwood Village are operating a racket with the sole intention of extracting as much money as possible from the residents and their families. When a resident requires a little extra care, management either kicks them out of the place or starts jacking up the monthly charges. I wish it were possible to give negative stars as a rating; this horrible place would get a minus 20 from me.

Morningstar at Jordan is a beautiful facility. It is clean and well taken care of. The staff is…read morewarm, kind, and very caring. My father has had wonderful nurses and caregivers. He really enjoys the staff. As his daughter I can also say, the staff is what makes this facility rise above the rest!! This staff bends over backwards to help our father as well as our family!! Thank you so much!!

You always worry about giving up the care of your family to strangers. It cannot he helped. Their…read morehealth, wellness, and daily activities are forever changed, and you have to hope that you haven't chosen a terrible place for their final years. After having experienced two grandparents in the general retirement area, and one of those grandparents later in memory care, I can say with confidence that the family chose well with Morning Star. Yes. There are always difficulties in communication, insurance, billing, and everything else that you might expect from dealing with any sort of business entity at all. This simply comes with the territory. But what makes me happy with how my grandparents lived out their time at Morning Star is the respect, dignity, and help that they got from a great staff. If my grandfather was feeling ill, the staff would bring soup to his room. If he needed help with medicine, there were services to assist in managing his pills. Finally when he died, the staff was helpful to the family in planning for my grandmother. In memory care, my grandmother was taken to every meal, she was brought to the daily activity session, and was never just left in her room to fade away. Her defiance was met with patience, and the staff always let us know about anything she might need (socks, pants, etc.) The last few years of someone's life is an uncomfortable topic. Death is an uncomfortable topic. But I'm so happy that Morning Star made my grandparents last days more bearable. If you have any questions about Morning Star from a family perspective please let me know!

I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

My mother moved into the reminiscence care neighborhood two years ago, and our experience there has…read morebeen wonderful. Obviously these decisions were hard, but the staff was so accommodating and supportive. They helped with every aspect: moving in, special diet, education abut memory loss, support groups, and referred us to hospice care when that became a necessity. I can't say enough kind words about the care-givers who were with her over the last two years. I felt like they truly loved her as one of their own family. Numerous times I witnessed them laughing and crying with my mom. It was the best place for her.

If I could give Stacy's Helping Hand 6 stars, I would. Pam was a tremendous help to me and my…read morefamily. The process of finding assisted living/memory care is extremely stressful and Pam's expertise and willingness to go above and beyond was greatly appreciated. The situation with my parents and their health is extremely complicated and Pam was a thoughtful and thorough advocate in helping us find a solution. My brother and I both live out of state and having access to a resource like Stacy's Helping Hand was invaluable - we literally could not have done this without Pam's help. I cannot overstate her compassion, patience, and effort to help us. I highly recommend Stacy's Helping Hand to anyone looking for help with this process!

There is not enough positive I can say about the assistants and help I've received from Pam! I was…read morelost on what directions to take when it came to finding a place for my mom. Not only did she completely guide me through the process... But she also made me feel comfortable and confident about the right place for my mother! The most important part is that she made my mom feel comfortable and excited for her next chapter in her life. My mother is 95 years old and "she" helped me along with Pam make this decision. I highly recommend Pam and her service to anyone that wants a "Personal Touch" when making such an important decision!!! All I can say is thank you Pam and Stacy's Helping Hand!!! All comments are subject to review. If it's decided that a comment is inappropriate then it will be deleted from the site.

My mother's HVAC system has been nonfunctional for seven weeks, and communication from Management…read moreduring this time has been both inadequate and completely lacking in compassion for her situation. While we've been fortunate that the weather has been mild, that's no excuse for such an extended delay. We were repeatedly told that repairs were "imminent," but those assurances proved false, and Management eventually admitted there was no clear repair plan in place. Temporary cooling and heating units were offered, but expecting residents with dementia or cognitive decline to safely use space heaters is a serious safety concern. To make matters worse, they even suggested that my 90-year-old mother move to another apartment -- an unreasonable and insensitive solution. Yet despite all this, they had no problem cashing her $8,000 rent check within 24 hours, with no offer of credit or adjustment for the ongoing lack of essential services.

We did not have a good experience here. My Mother's HVAC was inoperable from May until we moved out…read morein August. Communication was abysmal from Management. We were told so many times that the HVAC would be fixed within a week, or soon, until they finally admitted they had no idea when it would be fixed and the problem seemed to be spreading throughout the facility. They did offer temp a/c and space heaters. I do not see a scenario where people suffering from dementia and other cognitive decline issues with space heaters would be safe.

We moved my dad in 2 years ago. At first I thought it was a good place…read more. This place has gone down hill. They don't have enough staff. The director job has switched several times as well as the staff I called several times to talk to the director,,,but she would never return our calls. She was very rude. We moved out of there,,,and my dad seems much happier. The staff at his new place is very caring. They truly love their patients. Sunrise never really cared about their patients. Glad we are gone. Cheri

At first I would have given this place 4 stars because, basically, all retirement homes have this…read moreaspect to them, that it's where (to quote the sign on Homer's dad's home in The Simpsons) "the old and infirm bide their time awaiting the inevitable". It's not really the place you _want_ to be. So let me explain why I give it 5 stars. First off, my Dad is near the end of his life and has been living for 3 years in the memory loss ward where the door is locked with a key access. It sounds grim and boring doesn't it? But I spend a lot of time in here, and I like it here! It has toys and fun things on the floor for kids to play with and check out. It has lovely and fun staff. It has volunteers coming by playing violin and piano and guitar. Today they had the football game and then the basketball game on and it was a blast! Sure, there's something a bit surreal about all this sort of stuff -- it's a completely modern invention -- we dump our kids into schools for ten years, and then dump our aged into homes for ten years. But my 5 year old likes coming here, and that's saying a lot! They have free popcorn and coffee and a lobby dog. The food is good (today I had pork cutlet with potatoes and kale; yesterday I had lobster linguini with asparagus). The staff is great. The front desk and lobby are cozy and unpretentious. It's not expensive. With not being expensive, comes not being needlessly fancy -- it's kind of like grandma's house. For a while after a broken hip my Dad stayed at a place down the road, which is super fancy and like a ski lodge, where they had a therapy center. There was no fun in the place -- I think a lot of these places want you to think you aren't where you are. Also parking means a lot, and Sunrise at Orchard is small and parking close to the building is easy. Plus, it's right across the street from Panera so you can go grab food and right next to the library so you can go read a book. And if your parent has Alzheimers then you come back in an hour and they're so happy to see you again, it's always a brand new day!! Now my dad has a couple of days left. He moved back here from the hospital, into hospice care, back to his old room. They know him and love him. They come by the room to help him with things, and are always saying sweet things to him, "we love you Gunnar". And they bring me food and drink and don't care if I set up a mattress on the floor and spend the night. So I want to give them a big thumbs up. It's where my Mom wants to come when it's her turn to have somebody cook for her and just sit around doing crossword puzzles. Oh, and they have a GREAT large garden in the back, especially for the memory loss patients, so they can wander around, have a smoke or whatever. And there are 4 exits, all key-access, so you can come in and out in a few different ways (good 'feng shui'). For the 'younger' patients, they go on all kinds of outings, movies, restaurants. Good luck finding a place for yourself or for your parents!