The staff is clearly working to make life as easy as possible for the residents, particularly…read morecareworkers like Denise. i value her work because she clearly values us and shows it in her attention to detail, her warmth and understanding of what it means to go the extra mile.

Do yourself, your family and the ones you LOVE a favor... (if your ailing loved one is under…read morehospice care and/or you can hire a qualified CNA please read on) .... fact: Cost at Balfour is 12k monthly. Suggestion: Get a first floor 2 bed 2 bath monthly lease apartment. Fact: BALFOUR IS A DUMP. The staff knows it, and most importantly the residents know it. FACT: Beds are horrible at Balfour. Furniture and beds can be found in better and cleaner conditions at any local ARC or Goodwill. Fact: Hospice can provide a good medical grade bed in home but not in this facility. I had a better bed in my college dorm room. The only reason they got one star is they provided the required gloves and masks for a flu pandemic and clean sheets and towels were provided... I feel sorry for the few good folks who work there...unfortunately, most places are very much the same or worse. Good luck to you and yours. It is never easy.

Terrible communication and follow-up. Frequent staff turnovers so when you finally manage to find…read moresomeone useful they leave soon after. And CONSTANT (and dishonest) nickel and diming to death. One month they insisted that my elderly parent living there needed a "2-3 person assist" to get around. That was fine. The next month, they insisted that my parent, somehow (with the same alleged 2-3 person assist) kept trying to escape and needed to go into infinitely more expensive memory care, so I asked them why the 2-3 people assisting them were helping my parent to escape? And could they please stop that? Magically after that, my elderly parent didn't need a 2-3 person assist anymore and no longer needed memory care. It was a "miracle!"

A group of friends and I visited a former neighbor friend of ours today. We were all impressed with…read moreeverything. Having worked in just about every medical discipline, including an SNF, and can identify issues. I did find one. Our friend has a nice 1 bedroom apartment which included a large entryway with a kitchenette. There was enough room for a small dining table and chairs. Additionally, there was a separate living room and separate bedroom. Their check in process takes a couple of minutes and each visitor must register Our friend likes the staff and says the food is pretty good. The bottom line is: I highly recommend this place!!

I just spoke with Natasha Nastassia over the phone and she spent over 20 minutes with me even…read morethough her company doesn't specialize in what my dad needs because my dad will be needing at home non-medical help. She gave me some great advice and referrals even though she and her company can't make money from helping us at this time. She was unbelievably helpful and kind.

We were connect with Lisa & Daphne to assist with the care of my great aunt. Throughout every step,…read moreI am not exaggerating when I say they've been like family. They have been incredible to work with throughout many eventful phases of this process. On top of it they continue to help us through the mire of rules and regulations both political and monetary, even though due to many changes in her health they won't get a payback from placing my aunt (as the place the hospital has recommended she go is not on their list of placements, so they won't be receiving a commission). We feel incredibly blessed to have been connected with these wonderful people, they have restored our faith in humanity. To have found people that care more about humanity than a dollar is a rarity, especially in the world of senior care. Thank you Oasis.

WORST. EXPERIENCE. My Dad, who suffers from both Alzheimers and Parkinsons, was a patient at this…read morefacility. The care was negligent, not to mention slow. We were told that he would be safe, and that was a bold faced lie. The caregiver to patient ratio was inadequate and my poor Dad kept falling and no one knew how to deal with it when it happened. People with dementia fall and get confused....it's part of the deal. This is my first ever yelp review, as I feel strongly about warning others about this place.

This facility is absolutely gorgeous and has the most friendly, caring staff. I highly recommend!read more

My elderly father who has dementia was not doing well in his living situation. I was at my wits'…read moreend trying to figure out how to find a new living situation for him. Every assisted living or memory care place seems almost the same and seemed to have the same sales pitch. I just couldn't sift through any more of it and feel confident on my own in finding a better situation for my dad. Sitting at the computer in tears scrolling through assisted living websites, I stumbled across Stacy's Helping Hands here on Yelp. I called the company and reached the owner, Pam Silverberg. It was probably one of the single best things that ever happened in this painful, complicated road of caring for my dad. Pam was warm, friendly, and interested in helping me. Before i even engaged her services, she gave so much of her time to me. She wasn't another one of the sales people in the assisted living business - she just seemed like a concerned friend. And she had a tremendous amount of knowledge and experience. We worked together for several months because I was so nervous about moving my dad. But she was patient and kept talking with me through good options. She was a fantastic sounding board. She got to know my dad's needs and made recommendations based on his needs and my concerns. She visited several facilities with me and became a good interface between me and the facility we finally chose. She was alongside us as we moved my dad and continued to interface with the facility and advocate for us in a couple of situations that arose when we moved my dad in. No one should navigate this road alone. Pam at Stacy's Helping Hands genuinely wants to help people navigate this arduous road. I feel like she's really become a friend in this whole process. If you're exhausted and nervous and overwhelmed - call Pam! Even if you don't engage her services, you will find a listening ear and undoubtedly a bit of sincere and valuable advice.

If I could give Stacy's Helping Hand 6 stars, I would. Pam was a tremendous help to me and my…read morefamily. The process of finding assisted living/memory care is extremely stressful and Pam's expertise and willingness to go above and beyond was greatly appreciated. The situation with my parents and their health is extremely complicated and Pam was a thoughtful and thorough advocate in helping us find a solution. My brother and I both live out of state and having access to a resource like Stacy's Helping Hand was invaluable - we literally could not have done this without Pam's help. I cannot overstate her compassion, patience, and effort to help us. I highly recommend Stacy's Helping Hand to anyone looking for help with this process!

Choosing The Courtyards at Mountain View for my mom has been one of our family's best decisions…read more Navigating these decisions can be incredibly stressful, but Hani made the process easier for us. She is not only one of the most decent people I've ever met, but also someone I am truly grateful is in this line of work. She has a genuine love for what she does and for the people she cares for. Her kindness and empathy shine through effortlessly. From engaging social events to wellness programs and delicious meals prepared with dietary needs in mind, there is always something enriching and enjoyable for the residents to participate in. It's heartwarming to see how much effort the staff put into creating a vibrant community where everyone feels valued and included. Thank you to the entire team at The Courtyards at Mountain View for making a positive difference in our lives. Hani, for your unwavering commitment and for making such a positive difference in our lives.

From the owner: The Courtyards at Mountain View is a warm and welcoming senior living community offering…read morepersonalized independent living, assisted living, and memory care services in scenic Denver, Colorado. We are dedicated to enhancing health, wellness and offering the highest quality of service delivery for our residents--enabling them to live life more meaningfully. Residents enjoy spacious accommodations and well-appointed amenities. Our community features beautifully-landscaped grounds, restaurant-style dining, and a pub where you can enjoy happy hour with friends. Welcome to The Courtyards at Mountain View.

A Love Letter I am a…read morefamily member of a 5-year resident living at The Barth Hotel Senior Assisted Living. I recently visited and am so impressed with this establishment. Most importantly, the staff are angels. It takes a special, caring person to take care of others like they do, and the Barth staff go above and beyond for their residents. They know their residents' needs and anticipate them. I was honestly blown away by their dedication and care. This review is a love letter to their kindness and humanity. If you work here, you walk on water. Thank and bless you. I also met about half of the 62 residents, and found them dignified, warm and kindly. There is an air of appreciation for the comfort that safe, affordable housing brings. A friendly word here is appreciated by these nice folks. Please take the time to say a cheery hi to these deserving residents if you are walking by. There was a $1.3 million renovation in 2005, to create a Union Station renaissance. The lucky residents can partake of simple, free public transportation to the many attractions that locals seek, including the 16th Street Mall, Performing Arts, Denver Art Museum, Ball Stadium, or Coors Field. The Barth Hotel's 4 story, red brick historic building, designed in 1882 by Frederick Eberley, preserves the beautiful architectural details of its time, including high, pressed-tin ceilings, and soaring, brick-voussoir-arched windows. The ornate bracketed cornices bring gorgeous detail, standing in appealing juxtaposition to clean contemporary architecture. In terms of history, why can't we always strive for beauty in building? 100 years from its inception, The Barth was deservedly added to the National Registry of Historic Places. Standing inside, looking out of my family member's arched, magnificent 140 year original, liquid-wavy glass 12 foot window, it's amazing to me that this gem was given this second chance to serve deserving local citizens.

Allow your residents to get there photos taken outside if they choose to do so. If the patient says…read moreyes outside of the residences there shouldn't be a problem. Are they caged animals that are not allowed to be photographed with flash on?