I always have wonderful experience when I go to see my eye doctor, mainly because the Staff is the…read morebest! They know you by name they are always very friendly and pleasant, As well as Professional. They are always helpful in answering any questions you may have. I've been going there close to 20years. Wouldn't consider another Eyecare!!

My family always feels welcomed & supported by the staff…read more The residence is always clean and not overly crowded or noisy! Dr. Paternoster is very professional is very knowledgeable about his specialty as well as all medical conditions concerning ophthalmology related! My son's never has an issue picking out glasses!

Great service & very supportive in helping make your eye glass choices. Family owned business &…read morelooks to help you make the right choice.

Exceptional customer service, attentiveness, and care from the Staff and Doctor. Great selections…read morein different frames and types of lenses. Been servicing my 3 kids and I for over 10 years.

I got an appointment right away. Everyone was very professional and nice. My eye doctor and glasses…read moretech were both wonderful. There wasn't a great number of classes covered by my insurance but I did find a cute pair that looks good. They were ready quickly, too!

Had a 10:00 am appointment, was there at 9:45. Was not called until almost 11am and did not leave…read moreuntil almost 12 pm. And I didn't even stay to pick out glasses because they took so long. Place is always crowded and I won't be coming back.

I would seriously think twice before spending a large amount of money at Pelham Parkway Vision…read moreCenter. My husband purchased glasses here approximately a year and a half ago. We were talked into transition lenses, special glare protection, and additional upgrades, bringing the cost to nearly $2,000. Now the transition coating is peeling off the lenses and he can barely see properly through them. When we contacted the office, instead of helping resolve the issue, the office manager repeatedly directed us to our insurance company and their third-party vendor. She was rude, disrespectful, talked over me, and would not allow me to properly explain the situation. I find it unacceptable that a business can happily sell a customer nearly $2,000 worth of eyewear but, when there is a problem, suddenly say it is "out of their hands." If you sell the product, you should be involved in making sure the customer is taken care of when something goes wrong. We paid for what we were told were upgraded, premium lenses. A year and a half later, the lenses are deteriorating and my husband can barely see through them, yet we're being passed around instead of helped. This experience has completely destroyed my confidence in this business. I would not recommend Pelham Parkway Vision Center to my family or friends based on how this situation has been handled. The best part I said I will leave a review and the office manager said" go ahead do what you gotta do " what customer service skills !!!

Been here twice for my eye checkup and they exceed my expectations…read more Location: the clinic is along Pelham Parkway. There is a huge selection of eyeglasses. There are few seatings inside, very clean. Employee: Dr. Diana Ilyasova is very nice. She explains well all the test that were done and what is beneficial for your eye health. The techs were good as well, they properly clean the machines before you go on it. Definitely the best eye clinic in the Bronx. Will come back again for my eye health needs.

If I could give more stars, I would. I have been coming here for about 2 years. I have experienced…read morenothing but the best customer service, especially from Santa and Jenny, who have helped me numerous times. They are very knowledgable and the prices are more than fair. They will work hard to make sure you get the best discounts as they accept most insurances. Even if you don't see what you want in the store, they will order it. They run in a timely manner and won't keep you waiting.

I had a very disappointing experience at Bronx Eye Care. After my eye exam, I asked for my glasses…read moreprescription because I didn't like any of the frames they had available. Instead of simply providing it, the staff repeatedly told me for about 10 minutes that it was not possible for me to get my prescription. We went back and forth several times, and it felt like they were refusing to give it to me unless I purchased glasses there. It got to the point where I had to go to another eye doctor the next day and ask them to call Bronx Eye Care directly to request my prescription for me. Only then was I able to get it. I later learned that patients are legally entitled to receive their glasses prescription after an exam, so this situation was extremely frustrating. Overall, I left feeling very disappointed with my experience. It honestly felt like they were trying to pressure me into spending money there instead of respecting my rights as a patient. As a younger patient, I also felt like they assumed I wouldn't know any better, which made the experience even more upsetting. I hope they improve their practices so other patients don't have to go through the same situation.

Staff at Riverdale Eye Care are nice. Dr. Joseph is…read morewonderful. The frames are are a lil more pricey than others close by, which makes it $$ to get what you need on on top of the insurance you have, like Progressives, Glare protection, etc. Go in, shop around and so what's best for you.

This place has amazing prices. My partner broke my glasses got a new frame and lenses for $125. The…read morefollowing week my son broke his glasses playing basketball they were able to switch the frames and keep the lenses for $60. Staff is incredible always friendly and knowledgeable of their products.

Exceptional Eye Care with Dr. Lomonaco…read more Dr. Lomonaco is truly amazing! My family and I have been coming to her for many years, and every single visit reaffirms why we continue to trust her with all of our eye care needs. She is incredibly caring, patient, helpful, and remarkably knowledgeable. It's rare to find someone who consistently goes above and beyond for their patients, but Dr. Lomonaco does just that. Her staff is equally fantastic--friendly, professional, and always a pleasure to interact with. Even after moving out of the area, we happily make the drive (sometimes over an hour) just to see her. That's how much we value the quality of care she provides. The office is clean, well-maintained, and has enough space for smaller families to feel comfortable during visits. They also offer a great selection of glasses and frames, which makes the process convenient and enjoyable. While parking can occasionally be a challenge (it is The Bronx, after all), it's a small price to pay for such outstanding service. If you're looking for excellent eye care, I highly recommend Dr. Lomonaco and the Throggs Neck Vision Associates team. They are simply the best!

The best experience! It was so thorough and kids had fun! The rest of the family will be coming!read more

Eye care unlimited is the BEST eye doctor in the entire boogie down bronx! Dr. AJ and Annette…read moreContento are superstars!

I had a disappointing experience at Eye Care Unlimited on Crosby Avenue in the Bronx…read more I ordered polarized sunglasses with dark gray lenses, but when I picked them up, the lenses were not what I ordered. They appeared brown instead of dark gray, and the left lens was noticeably blurry. When I brought this to the clerk's attention, I was told to wear the glasses for two weeks to "get used to them." I explained that I wasn't comfortable doing that because the left lens was blurry and requested that the lenses be remade. Instead of addressing my concerns, the clerk insisted that I see the doctor again to review my prescription, even though I had my eye exam only 10 days earlier. I declined because I didn't believe another exam was necessary. The clerk then became rude and told me he was going to make a note on my account that I "refused to see the doctor." He also warned me that I would not be allowed to have the lenses changed again. I found this response unprofessional and felt that I was being pressured rather than helped. To the store's credit, the issue with the glasses was eventually resolved. The replacement lenses were the correct dark gray color, and the left lens was no longer blurry. However, I told the clerk that I felt he owed me an apology for the way he had treated me during the process. He refused to apologize. While I appreciate that the glasses were ultimately corrected, the poor customer service and lack of professionalism made what should have been a simple warranty correction into a frustrating experience. I hope management takes customer concerns more seriously and treats future customers with greater courtesy and respect.

My experience was great. I picked up my glasses last Friday I tried them on but found an little…read morediscomfort because there are three prescriptions within the glassess which now I ininthink I didn't needed. When I went outside to go across the street I got an instant headache. Once I finished doing what I had to do I went back and explain my discomfort. The young lady who assist me with picking up the glasses explaining that the glasses were progressive which meant that I had to look thru the glasses an certain way. She went over somethings and told me to try them out for an week to see how they felt. The first timeI I came in for the appointment I had my glasses that I had less than an year but the left temple (arm) came off and I wanted to see if it could be fix but it couldn't . So now I needed another pair. After the eye exam the owner provided info on the eyes , what the numbers meant from the exam and other info which was informative. He held up my old pair and said that they were progressive. Tomorrow will make an week and I think the prescription is too strong. My eye sight without them seems blurry and tried. From walking into the store to the end custom service was great but there may be an problem with the prescription. Will be giving them an call for an appointment. .

Very shady operation, paid for my contact lenses, waited for delivery, 4 days later got an email…read morecancelling my order, no explanation. When I questioned why, I was given a very surly and rude reply explaining that they had charged me the incorrect price. Wont be doing business here again.

Great service. Up to date technology system for eye care needs. All insurance doesn't cover so can…read morebe costly.

The space is large and well kept. The staff could have been nicer. There was an amazing guy who saw…read moreme prior to the doctor but otherwise I was underwhelmed with the staff. I wanted for the doctor for almost 30 minutes which wasn't acceptable. During my exam multiple staff members came in to ask the doctor questions and to just talk. This light from the hall and their constant interruptions was extremely distracting. The doctor was okay, but came off very dry. I won't be returning.