We've dined at many other fantastic eateries in this mall but finally decided to try this establishment simply on a gamble that their "fusion" menu might offer something that exceeds our expectations. Unfortunately, this did not turn out to be anything resembling that and wound up being an experience that literally checked off NO boxes. Perhaps not as bad a one star, but two is very generous in my opinion. In my 40+ yrs of dining out, I can honestly say that has occurred maybe 2-3 times in total. Firstly, when we entered the restaurant we had expectations that this was to be a somewhat more upscale establishment given the menu, photos, prices etc, however, the reality was the complete opposite. We were initially told by someone in the back to sit down wherever we wanted and then had to wait several minutes for someone to bring us a menu despite there being only one other customer. Within 30 seconds our server came right back to abruptly ask if we were ready to order but had to turn her away. When she finally came back to take our order we selected the bolognese pasta, prosciutto pizza and the braised pork belly each of which had their issues. The pasta order which turned out to be a tiny (2 cups max), run of the mill version of rotini marinara that I could get anywhere did not even come with freshly grated padano as per the menu. Our server also refused to add this even after we had to ask for it and basically ignored us for the rest of the meal. That was truly shocking. The pork belly dish was truly bewildering and consisted of a small portion of tasteless and rubbery chunks of what was predominantly fat accompanied by a serving a plain mashed potato and a couple pieces of cold, undercooked vegetable. Nowhere to be found was the "apricot sauce" described on the menu. Lastly, the pizza, which was no better than the $2 a slice variety you can get at every strip mall across the country, was seriously deficient in sauce, toppings and flavor. I say if you're going to deliberately cheap out on ingredients to this extent then either don't market it as a "fine dining" offering with a matching upscale price or raise the price a bit and do a proper job (ie. Steveston Pizza). Also on this note, I found the posted photos and enhanced images displayed on the big screens in the restaurant to be completely deceptive as they beared no resemblance whatsoever to what we were served. Did the so called "chefs" at this establishment actually make the food featured in these images? Either the answer to this is a flat out no or it was only a one time deal which isn't being offered anymore. In addition to all this, we were never offered any water or anything else to drink nor did anyone come to ask at any time how our food was. As I said earlier, my request for a little cheese on my pasta seemed to really irritate our server, who subsequently ignored us for the rest of the meal. At the end, we paid them a whopping $80+ for very mediocre food and terrible service and felt like we got duped by all the glowing positive online reviews and dazzling photos. This is not how you run a business if you are seeking loyal repeat customers and long term success. read more