We really want to like this place, but they make it hard. On our first visit, the cheese curds were great and the cream of asparagus soup was delicious. Everything else was just ok. And even in early fall, it was cold in the bar area.
We tried again this evening and couldn't have been more disappointed. First, it was freezing! It was cold outside, but the two doors into the bar, as well as the front door made for a constant, cold draft and intermittent blasts of cold as people entered. They could have upped the heat, but seemed oblivious to everyone sitting with their coats on.
We also suggest they close the front entry into the bar to reduce the cold blasts. Also, they need to do something to keep the cold from the front door away from the food prep area.
We were left waiting for server attention while watching two parties who came in after us served promptly. We felt invisible. When a server finally did come, she proved to be totally incompetent. We had to ask for menus. My glass of wine was the smallest $8.50 pour I've ever seen--probably 2oz.. seemed like she had no idea what to serve.
We ordered cheese curds for an appetizer and grilled cheese and soups for our mains. They all came out at once. The cheese cures were, again, good, but everything else was dismal. I actually had to question if I misunderstood and had ordered a cold soup, as the squash soup was THAT cold. (It was supposed to be hot.). The grilled cheese were supposed to be served on Turano sourdough. They came in Texas toast that was barely warmed. My cheeses were almost completely unmelted. I sent my plate back. They said the chef was tending to it "personally.). When the server brought it back she said the soup was "steaming hot." It wasn't. It was barely lukewarm. The flavor was great and I ate it, but it would have been much better at the proper temperature. The re-cooked grilled cheese was still bad. I took it home and properly grilled it. It was still not good bread and the bread to cheese ratio wasn't right for that much bread. My husband's plate was largely the same, though his chili was slightly warmer when it arrived, but not even warm enough to melt the sour cream on top, (which he said he didn't want.).
It took a while to get our check because the server was too tied up with chit-chat behind the bar. We are VERY generous tippers, because we understand the value of good service, but sadly, could not feel compelled to give a big tip this time.
As I said, we want to like this place, but sadly, not sure there is enough here to draw us back. read more