I am not a person that likes to rant THIS subcontractor left me a message today that was soooo rude, and unexpected
We have been getting bids from different subcontractors for our house. This last week I was speaking with Gary Webster from Broken Drum Insulation out of Los Olivos/Solvang. When Jordon and I looked at his initial bid the type of insulation he listed didn't seem to match the Title 24 energy report that we have to follow. I called Gary and asked (very kindly) if he could come back to re-look at our plans, and the Title 24 report, to confirm the bid and before he ordered any materials. Sounds reasonable, right?
Today, Gary stopped by our house to look at our plans. I am not exactly sure what happened while he was there because I was at work, but another subcontractor said Gary looked at the plans, complained that our Title 24 energy report was not in the correct place on the plans, and said that there was some discrepancy with the report. Gary then left, proceeded to call me and leave me the nastiest message. He said, "I don't appreciate people like you" and then he told me, "You should have called me and thanked me for giving you a bid last week instead of being a STUPID GIRL that doesn't know what the hell she's doing!"
Seriously, what professional talks to a potential customer that way and how has he stayed in buisness? Even if Jordon and I were mistaken, which I don't think we are because you can clearly see that what he listed on his bid does not match what is required on our plans, why react in such a terrible way? Can't we have a discussion about it? It's not my fault things are listed on the wrong page. I will be the first to admit that I do not know everything about insulation because that is not my job, it is his job, which is why we were hiring him. I wouldn't ask him dental questions then call him "stupid" if he didn't know all the answers.
I DO NOT recommend Gary Webster from Broken Drum Insulation out of Los Olivos/Solvang... read more