- decent parking lot and some street parking - staff are…read morewarm and friendly - 2 windows for intake, be sure to bring ID and Insurance card. They will pre-fill out your forms for you based on that and ask you quick questions to make the intake forms a fast process. - Waiting room in the lobby with approx 10 seats and a couch but they were packed on a 11am Thurs - Additional 6 or 7 chairs in the hall after you are completely checked in - one bathroom each for male and female available inside the hall - approx 3 dressing rooms if you need to take off any bras, metals, etc and a couple lockers to place your things - MRI tech was very friendly and professional - arrived 15mins early as instructed and was checked in and waiting in the hall by my appt time - total time: 1.5 hour from arrival to end for MRI

Very rude. Facility not very clean. Rushed and not compassionate to the needs of patients…read more I went in for an MRI, was met with a woman in a track suit (no scrubs) with poor hygiene. While I was a few mins late, the "tech" was also late. The table was clearly very old and every wall had a scuff. This place resembled a kindergarten more than a medical center, with all of the grime. Would not recommend. Don't send your patients or clients here. I

Im really not sure why this facility had such a low rating, but when I arrived last evening for a…read more9:30 appointment, I was greeted right away by Carol and within 5 minutes my co-pay was collected and my forms filled out. I got there an hour early as requested and within 10 minute of me sitting down I was escorted to the back for my 5 minute CT Scan. The young man that did the scan was very cordial and informative and made me less nervous for my first scan ever. The overall experience was very pleasant and they made me feel welcome and calm through this procedure. Thanks to the staff for treating me so good. Regards, Johnny

I was scheduled for an x-ray today at 2:00pm, check in is 20min before, so I arrived at 1:40pm, and…read moreI was done/out of the office by 2:30pm. The x-ray technician that attended me was kind and professional. I'm very satisfied with the level of care I received, considering I was a bit hesitant to book an appointment at this specific facility consider the ratings/review. I'm happy to go hear for another x-ray in the future! The facility is very neat and clean, and the receptionists were timely as well. Bathrooms are accessible from the waiting area right near the receptionist. On the other hand, the disability-friendly bathroom right near the entrance door seems to require a key, so please heed that.

The best experience. The team is very helpful and does everything to make sure your experience is…read moreas smooth as possible. Thanks, guys!

I had an incredibly frustrating experience with this facility. First, their Google and Yelp…read morelistings state they are open, but they are actually closed for remodeling for at least a month. My biggest issue was the lack of communication from the receptionist, Kim. It is very difficult to get anyone to answer the phone. When I finally got through, I was told I needed a referral. I went through the effort of obtaining one from my doctor and called back (which took 4+ attempts for someone to pick up) to book and only then did Kim inform me that the business is closed for remodeling. It is unprofessional to string a patient along, requiring referrals and multiple calls, only to reveal at the very end that you aren't even open. Please update your hours online so you don't waste other people's time. I told Kim she would have saved me 10+ phone calls, getting a referral, etc. had she said when I called the first time that she's closed and she just said Okay.

Honestly I have been here twice for MRI's and I never had any complaints!!! It's usually is not…read morethat busy but today was and it was still fast service!!! They take care of you while getting your MRI and throughout the process check to make sure you're ok and how much time left. They have brand new machines and the one I was in today was open MRI. Either one is fine with me though. But if you want a better experience and if your claustrophobic, I recommend coming here for that as well. They have a decent size lobby that you can wait in. Also, the check- in is fast, and I love how it's free parking in the lot they have. I will come here again if I need another MRI! Good location too! -Marshay D.

I've had to visit United Medical Imaging twice in the span of a few months and had nothing but good…read moreexperiences. Once for an x-ray and the other for an MRI... FYI. X-rays are on walk-in basis only while MRIs require an appointment to be made. Both times, I did not have to wait too long. You check-in at the window, they ask you to have a seat, you fill out some paperwork, they copy your ID and insurance info. Then, you go into a separate waiting area inside a hallway past the initial waiting room before you are seen. The front office staff was always friendly the times I went. The imaging staff inside was very informative and also nice. I had never had an x-ray or MRI before so I appreciated the step by step explanations on both my visits. I was told what to expect, how long each scan would take and what to expect time-frame wise once the scans are done & results sent to my doctor. Free parking in their private lot... The only thing I would say that they need to improve on is that the facility/building is a little dated. It could definitely use a refresh, especially inside. The waiting rooms and restrooms, specifically. Also, there were a lot of discarded coffee and drink cups out front on the benches. It was first thing in the morning so who knows if that was left there overnight but it wasnt the best first impression.

Wow!!!! The person who answers the phone (I wish I knew her…read morename) is the kindest person. Even helped me after hours and went above and beyond for me. Amazing

I visited Sonoaid last Wednesday for an ultrasound, and was really pleased with quality of care,…read morestarting from the front desk, where I was greeted, and technician also was very courteous and professional. Highly recommended healthcare providers!

Rosie has been a true light during one of the hardest moments of my life. It is rare to meet…read moresomeone in healthcare who deals with so many demanding situations every single day and still shows this much kindness and patience. She never made me feel like a burden. She stayed positive, helped with anything I needed, and went out of her way to make things easier when everything felt overwhelming. People like her are hard to come by. She deserves more than just a raise. She deserves every good thing this world has to offer.

I love this place. They're nice and they even order an uber for me. Even the uber drivers are…read morereally nice like the employees.

This place was unprofessional and their wait times are brutal go somewhere else. Maryann isn't…read morecompassionate at all and treats everyone rudely.

I do not have enough words to compliment this team. Marie, Mary Ann, Sarkis, Anthony....the entire…read moreteam are first-rate from absolute start to finish. The level of care, compassion and professionalism is not only top-notch it is consistent. I have not had an MRI and 2 CT scans at Glenoaks Imaging. I am very distraught that my surgeon harmed me and cut away part of my metatarsal (foot) bone. My surgeon does not want answers, because he knows he botched me. With the help of Glenoaks imaging (including their incredible radiologists that create exceptionally thorough reports), I am able to get real answers that my surgeon can't dispute. It's only with these scientific answers that I am able to forge a path forward to try to fix my foot (which I can't walk on now). The compassion and immense care and attention to detail this team provides people, who are often under duress with a medical condition of some kind, is not lost on those of us who are suffering. As a complete asisde, a word of advise: If you are EVER in a situation where you must undergo surgery, PLEASE get THREE opinions before you go under the knife. Had I done this, I would very likely not be in the position I am now with pain, suffering and disability. God bless the entire team at Glenoaks Imaging. Please keep up the kind and thoughtful work. Your efforts are not lost on us patients.

Unfortunately the staff does not have an effective office manager to confirm patient orders prior…read moreto scheduled appointments. This has caused significant wait times and delays and I was even told I would have to reschedule. You might consider going to a more efficient center.

TEODORA was very friendly and very attentive to evryone she will greetevryone and knowledge them…read moreas they came into the office and tell them to sing in and wait to be called . She was multitasking very well . She help us a lot with my mom insurance and she was very paciente teodora was very kind and she was helping other at the same time . She did an amazing TEODORA customer service WAS 100 % we are glad your facility has great service and staff

I took my father to Specialty Imaging Center, at 87 he has three broken disks in his lower back…read more The office's were clean and the staff was very courteous, professional and helpful. Dr. Hooshi took extra care with his procedure, he needed a MRI, CT Scan, Ultrasound, X-Ray and CT Bone Densitometery. I would defiantly recommend their facility to anyone that is in need of any of these procedures. O.F. Dillingham

I had a very pleasant experience here after dealing with Pro Health Advanced Imaging in BH…read more I want to acknowledge the front desk staff who were professional, charismatic and helpful each time I called and also on the day of my appointment. I asked a lot of questions and they kindly answered all of them and explained the difference between a closed MRI & open one. Also the pros and cons to their knowledge. I went for an X-ray and Brian the technician was extremely helpful, patient and knowledgeable about imaging machines. Also after further conversation, he helped me discover that the MRI I did at a previously location was not correctly done, and it was not the full doctors order. This caused me a big headache for another reason to have to go back and deal with that horrible previous facility. Truly I wish I knew about Burbank MRI first. Highly recommend, and I hope everyone has a good experience like Me. Also .... They have a parking lot!

All the members of the staff were helpful, very polite and knowledgeable to the questions i had…read more The tech in the MRI room was very helpful, getting in that machine makes me anxious, he gave me a couple of helpful pointers. Thank you everyone.