- decent parking lot and some street parking - staff are…read morewarm and friendly - 2 windows for intake, be sure to bring ID and Insurance card. They will pre-fill out your forms for you based on that and ask you quick questions to make the intake forms a fast process. - Waiting room in the lobby with approx 10 seats and a couch but they were packed on a 11am Thurs - Additional 6 or 7 chairs in the hall after you are completely checked in - one bathroom each for male and female available inside the hall - approx 3 dressing rooms if you need to take off any bras, metals, etc and a couple lockers to place your things - MRI tech was very friendly and professional - arrived 15mins early as instructed and was checked in and waiting in the hall by my appt time - total time: 1.5 hour from arrival to end for MRI

Very rude. Facility not very clean. Rushed and not compassionate to the needs of patients…read more I went in for an MRI, was met with a woman in a track suit (no scrubs) with poor hygiene. While I was a few mins late, the "tech" was also late. The table was clearly very old and every wall had a scuff. This place resembled a kindergarten more than a medical center, with all of the grime. Would not recommend. Don't send your patients or clients here. I

Great quality services, as soon as I arrive for my scheduled appointment, I was seen as soon as…read morepossible. Such a smooth process for first time experience.

I recently got into an accident and was recommended this place to get an MRI done…read more When I walked into the building I warmly greeted by the receptionist Kim. She checked me in with ease and I waited in the waiting room. I helped myself to some coffee and waited patiently for my MRI. I have never gotten an MRI done before so I was very anxious and expressed my feelings to the technician. I was glad that the technician Robert was very attentive to my needs and talked me through the whole process. I was helped off the machine and was glad that everything went smoothly. Everyone here was so nice and made my experience so much better.

大六 * just now New…read moreWe have a last minute appointment, we were at the primary doctor and the doctor ordered a CT scan, we called and they were able to make an appointment for my mom the same day. Staff are very courteous. After couple of days the report is there and I was able to get it without inconvenience. Best of best!!

The two Armenian MRI techs were so nice to my grandma. They were very patient with her and made her…read morefeel comfortable the whole time. They even offered her water and kept checking to make sure she was okay. I really appreciate how well they treated her. Great experience!

Honestly I have been here twice for MRI's and I never had any complaints!!! It's usually is not…read morethat busy but today was and it was still fast service!!! They take care of you while getting your MRI and throughout the process check to make sure you're ok and how much time left. They have brand new machines and the one I was in today was open MRI. Either one is fine with me though. But if you want a better experience and if your claustrophobic, I recommend coming here for that as well. They have a decent size lobby that you can wait in. Also, the check- in is fast, and I love how it's free parking in the lot they have. I will come here again if I need another MRI! Good location too! -Marshay D.

I recently had a head and neck MRI scheduled here for neuropathy, and unfortunately, it was a…read moreterrible experience from start to finish. No one warned me beforehand just how shockingly loud the machine would be. It sounded like a jackhammer right next to my head, and the provided earplugs did practically nothing. Being claustrophobic made the intense noise even harder to handle. On top of that, the IV process for the contrast dye was a mess. The first person couldn't get the IV in my arm, so I asked for someone else. The second staff member was completely lacking in customer care and empathy. I explained that I have neuropathy and that my arm was hurting, but when I moved to touch the tape, she snapped at me with a condescending tone and a sassy attitude. Talking down to an adult patient who is already in pain and uncomfortable is completely unacceptable. Between the rude bedside manner and the overwhelming sensory experience, I couldn't finish the scan and had to get out of there.

Im really not sure why this facility had such a low rating, but when I arrived last evening for a…read more9:30 appointment, I was greeted right away by Carol and within 5 minutes my co-pay was collected and my forms filled out. I got there an hour early as requested and within 10 minute of me sitting down I was escorted to the back for my 5 minute CT Scan. The young man that did the scan was very cordial and informative and made me less nervous for my first scan ever. The overall experience was very pleasant and they made me feel welcome and calm through this procedure. Thanks to the staff for treating me so good. Regards, Johnny

This place is simply AWFUL and you should AVOID it at all costs. I had an appointment set for an…read moreMRI of my toe and when I got there, they said the medical billing code is incorrect and sent me home. I DROVE 90 MILES EACH WAY TO GET THERE AND BACK.

I highly recommend this place. Here I met professionals dedicated to whatever they are called to…read moredo! Im delighted! The thorough examination, care during my visit, patience of the staff to my requests was above the sky! I cannot say it enough! I truly appreciate the type of service I had here. I will for sure recommend it to alll my colleagues, relatives, neighbors and friends, do you know Why? because they made me content and I remember my good experience here! This is why Im sharing my opinion here. Thanks for reading!

Wow!!!! The person who answers the phone (I wish I knew her…read morename) is the kindest person. Even helped me after hours and went above and beyond for me. Amazing

Guys I don't know where to start after doctors visit my mom needed an ultrasound I called in since…read moreI was in area they gave me appointment within 5 min can you imagine ? Same day within few minutes. when we arrived it appears to be they don't do ultrasound with contrast on Wednesday s but Narine who was helping me did not just turned me down saying sorry we don't do it today she asked Preny another very nice and helpful person said let me see what I can do since because of this type of ultrasound needs a doctor present she came back in 2 min said we will make an exception since you drove all the way here. We always come here for X-rays and ultrasound and we love here but those 2 very nice and helpful ladies Preny and Narine made my day. Thank you guys World needs more people like you this is where people not only do their job they also care Highly recommended

I love these people. They complete everything they say they…read morewill. Their service is honest and comfortable. Their providers are sensitive and professional. If you are walking-compromised, be sure to be dropped off before you try to park the car. I have expressed to them; the fragrance in the waiting room is uncomfortably intense. I truly appreciate the effort. I have to assume it is not bothering them, working in it, all day. Otherwise, enjoy the peripheral of tea they offer. I have returned to them three times, now without regrets.

I had a very pleasant experience here after dealing with Pro Health Advanced Imaging in BH…read more I want to acknowledge the front desk staff who were professional, charismatic and helpful each time I called and also on the day of my appointment. I asked a lot of questions and they kindly answered all of them and explained the difference between a closed MRI & open one. Also the pros and cons to their knowledge. I went for an X-ray and Brian the technician was extremely helpful, patient and knowledgeable about imaging machines. Also after further conversation, he helped me discover that the MRI I did at a previously location was not correctly done, and it was not the full doctors order. This caused me a big headache for another reason to have to go back and deal with that horrible previous facility. Truly I wish I knew about Burbank MRI first. Highly recommend, and I hope everyone has a good experience like Me. Also .... They have a parking lot!

Never will go if AYALA AND THE only receptionist who speak armenian is there !! Horrible way of…read morehaving been treated and feel really sad that this establishment would ever employ these two!! Please don't ruin your day when you see these two ! Ayala is not at all professinal and the other girl is rude if you don't speak her language

I had such a positive experience with the ultrasound technician, Anna. I was dealing with…read moreexcruciating pain and was understandably very anxious, but she was incredibly patient, kind, and gentle throughout the entire procedure. She took the time to make me feel comfortable and reassured me when I was feeling overwhelmed. Her compassion and professionalism made a difficult experience much easier. I was also very grateful that I was able to receive my results so quickly. I truly appreciate the care and kindness she showed me and would highly recommend her to anyone needing an ultrasound.

This imaging place was so great! Staff is so friendly and knowledgeable! Thank you to Anna for…read morebeing so patient and so thorough. I would definitely recommend this place to others.