I was stressed with my toilet not working so I texted Amy's Plumbing and in less than 2 minutes,…read moreAmy texted back saying she would try to fit me in the next morning. I thought "Wow!" She came right on time, diagnosed the problem and fixed it in no time! I asked if I could show her 2 other plumbing problems fearing that she would say no because she had a busy schedule that day, to my surprise she happily agreed, took note of my problems, said she would get back to me as soon as she could to schedule another visit. I thought I would have to replace 2 other faucets, but Amy thought she could fix it instead & saving me time and money!! This is not the first time I've called Amy, but I'm still amazed at how knowledgeable and professional Amy is and how quickly she resolves ANY issues I have and I pray that she never retires, because I'll never call any other plumber!! Amy is the BEST!!!

Extremely disappointing experience. I had been using Amy's Plumbing for a while -- they were always…read moreexpensive, but at least upfront with pricing and the work was done as promised. Unfortunately, the most recent job showed a complete change in their ethics and customer care. I called them to fix a leaking bathtub faucet in my guest bathroom. I was presented with two options: * $850 for a 3-handle replacement but requiring a hole in the wall, and * $1,150 for a 1-handle replacement with a clear promise that no hole in the wall would be needed. I agreed to the more expensive option specifically because they guaranteed no wall damage. While I was off the premises, Amy called insisting the plumber needed to be paid immediately before leaving. I paid. When I got home, I found a large hole in the wall in my master bedroom -- the exact thing they promised would not happen. I called Amy right away. Instead of owning the mistake, she blamed "miscommunication," said the plumber should have called me, and then started gaslighting me by claiming the job was "more expensive" and that I should be grateful that they kept the "old price." Absolutely absurd -- especially considering the already outrageous cost. I offered two reasonable solutions: * reduce the cost to the $850 option (the one that did require a hole), or * fix the wall they damaged. She refused both and showed zero interest in resolving the issue. Key points future customers should know: Pricing has become outrageous; greed has replaced fairness. They do not uphold their agreements -- even written or verbal commitments mean nothing here. Customer care is nonexistent. It feels like they have enough clients and simply don't care about losing anyone. If you're looking for an honest, reliable, and ethical plumbing company, this is not it. I never leave reviews like this, but the level of dishonesty and disrespect I experienced deserves to be public. UPDATE / CLARIFICATION: The owner posted a response that unfortunately does not match what actually happened, so I want to clarify a few key facts for anyone reading this. I was originally given two options for replacing my leaking tub faucet: $850 for a 3-handle valve, with a hole in the back wall. $1,150 for a single-handle upgraded valve, with a clear promise that no hole in the wall would be needed. I chose the more expensive option solely because I was told it would avoid cutting into the bedroom wall. However, when I came home, the wall was cut open anyway, and the tiles in the bathroom were also disturbed. I never received a call, no one asked permission, and no one sent photos before opening the wall. The work was done without any notice. The owner now claims that: the tiles "were not disturbed" (they were), I approved additional work because of corrosion (I was never contacted), and that "no one promised the wall wouldn't be opened" (the entire reason for choosing the $1,150 option was exactly that promise). These statements contradict what was discussed before the job started and what I saw afterward. I asked for a fair resolution -- either: * adjust the price to the $850 option, since that's effectively the method they ended up using, or * repair the wall they opened without authorization. Both were refused. I had used this company before when their pricing was high but transparent. This last experience showed a complete change: the price increased into unreasonable territory, the agreement wasn't honored, and decisions were made without my approval, followed by a response that tried to reframe the situation instead of addressing the issue. I stand by my original review. If you value straightforward communication, predictable pricing, and respect for your home, please be cautious here.

The good part was that the lady call me to cancel the service, but I was waiting half day for a…read moreplumber that never came. I can't rate the service because they never arrived my place, but they look like with not rush they could solve your issue.

Tried to charge $1,800 for a laundry box replacement. Job should have been $350 max. Very…read moredishonorable business practice.

I had a guy named Scott who came to my condo. He was early but callqed to check with me first to…read moremake sure I was home. I really appreciated that. I had a stopped up kitchen sink and two toilets. He was able to take care of all my problems. He was also a very pleasant guy and explained what was going on with everything in my condo since I had just moved in a month before. Very pleased with their service

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

I had a great experience with Water Heaters Only! They were quick to respond, showed up on time,…read moreand explained everything clearly. The technician was professional and made the whole process stress-free. My water heater is working perfectly now. Highly recommend them if you're in Pompano Beach!

Adam and Carl came out to replace my water heater, they were professional, friendly and fully…read moreexplained what needed to be done. The job was done quickly with no mess. They also give a six year warranty on parts and labor, which is better than the manufacturer's warranty. Oh yea, in addition, took care of the permitting process. Thank you.

Came out, check the issue we were having and they were very honest. They didn't try and sell us up,…read moresome big unnecessary job. Will definitely call them again and recommend to friends and family!

A tech came over during the time window quoted for a free estimate. Chris greeted us with a smile…read morewith a pen and business cards. He took a look beneath my bathroom sink which had a broken P-trap so the drain assembly needed to be replaced. The whole replacement took less than 20 minutes and cost $250 cash. He was friendly overall and showed me all the parts he carried in his van. The only reason why this review isn't 5 stars is that being in the construction industry myself, $250 for replacing a Ptrap assembly isn't "1/2 Price"; in fact slightly more than what another Plumber quoted.

Marvin McKenzie was excellent. He was courteous and neat. Will request him again…read more 'X'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

Very professional and honest with everything. I highly recommend Trust Rooter. Jose took care of…read moreeverything!

Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct…read moreclean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well.

Had an excellent experience today with Paradise Plumbing and our technician, Shivaughn. He was…read moreoriginally scheduled to come between 2pm and 6pm, but paradise called to see if we wanted him to come earlier. That worked out well with my schedule, and he was at our place about 30 minutes later. He was very kind, knowledgeable, and did an excellent job replacing 2 valves and our faucet in the kitchen. He truly went above and beyond and we are really happy with how everything turned out. I appreciate him asking questions about my preference for certain things before he did the work. He is very skilled and thorough, and we are very happy with the service. So far everything is working great! I also want to mention Paradise did a water heater replacement and dishwasher install at our other condo and did an excellent job!

Nicest guys, fair pricing and quick service! I've called them out a few times for various issues…read moreand it's always stress free and efficient

We have had clogbusters come out for several years now, and each time they've have been phenomenal…read more Not only can they figure out relatively quickly what the problem is, but they can fix it just as fast! This past time we had them install new bathroom faucets and they were quick and professional with a reasonable cost! I highly recommend them for any plumbing work you need to perform!

So I didn't actually use them, but this review is because they got back to me quickly with a quote…read moreand were very professional. The price they quoted me was actually the lowest by about $20, but I ended up going with a company I had used before out of familiarity. Still, I appreciated the quickness of their response and it seems like their prices are good.

When you call you will be greeted by Wendi on the phone, and she is so helpful in getting your…read moreissues resolved. She is always so accommodating and provides the best customer service. RD Plumbing is the GOLD STANDARD really great communication, dependable, honest, polite and the utmost professionals. Mr. Rich is knowledgeable and takes care of what you need always. He operates with integrity because he takes care of his customers, and you will always think of Rich first to call if you need help. RD Plumbing and the team is a rare find because they value your trust to do the work when you call. Rich has taken care of numerous jobs on different properties, and the tenants always praise the work done and the way RD interacts on the site. Thank you, Rich, Wendi and your team. You should be so proud of the business and reputation you have built. Thank you for always helping us out. Neil and Kim L. in LBTS

I had a plumbing problem that required urgent service and they did it effectively. There was no…read moretime wastage and the issue was resolved immediately.

I found this company via Yelp and the reviews... my garbage disposal had been broken since before…read morenew years. I finally had the time today and called - had a plumber at my place within and hour and within the next 2 hours, new garbage disposal and done !!! Highly recommend calling here if you need help !!!