Marvin McKenzie was excellent. He was courteous and neat. Will request him again. 'X'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. read more

Very professional and honest with everything. I highly recommend Trust Rooter. Jose took care of everything!

Jose was great and kind and knew what he was doing. The pricing is very reasonable. This is our second time using trust rooter, and I don't foresee us using any other plumbing company. They have been great both times! The first time we had a really big project where our pipes that were cast-iron essentially disintegrated and needed to be repaired with PVC. And this time was a smaller job, but still hard work nonetheless. Our kitchen sink kept backing up due to Clogged deep down in the pipes. José came and worked hard to declog the area and left the area where he was working clean. read more

Jose was absolutely outstanding. From the moment he arrived, he was kind, respectful, and incredibly professional. His work was excellent, efficient, and done with great care and attention to detail. What truly stood out was his attitude he genuinely wanted to help, took the time to explain everything, and made the entire experience stress-free. If there were more professionals like Jose, customer service would be on a whole different level. I truly appreciate his dedication and the quality of his work. I will 100% recommend him to anyone who needs a plumber. A solid 10 out of 10 exceptional service in every way.! Thank you Jose!! read more

I've been using Trust Rooter for all my plumbing needs since I moved here 8 years ago. Patrick was wonderful. He came on time and evaluated what I needed. Then went to purchase and install my new Rheem water heater. Patrick is an excellent plumber. (Of course, I may be prejudiced since we both love the Baltimore Ravens football team.) read more

Needed new plumbing for a washing machine install in one of my rental units. Manuel was wonderful; explained what he was doing every step of the way, very professional, and polite. I will be reaching out to this company for any future plumbing needs. read more

Quick response and excellent service. From the time I called to ask for an estimate, they were responsive and communicated clearly at every step. I was able to get an estimate immediately from Manuel, who showed up and explained to me every potential issue that he was going to check for. He took his time and worked carefully through everything and helped me understand what could be wrong and what he ended up finding. The price was extremely fair and I was told what to keep an eye out for in case the problem comes back and they need to return. What a great service. read more

We needed a plumber because our plumbing was backing up. I put in a request through Yelp's "Get Pricing & Availability" feature and got quotes from a couple of companies. I selected this company based on the favorable reviews. We spoke with someone and explained what was going on and were told that someone would be out that afternoon between 1-3 pm. We received a call from the service tech before 1:00 pm letting us know that he was on his way. When he got to our house, we told him what was going on. He was able to fix the problem and even found the outside clean-out plug in our yard that my husband was going crazy trying to find. Excellent prompt service. We would use this company again if we have issues with our plumbing backing up. read more

Trust Rooter Plumbing & Drain Cleaning - Plumbing Near Me - Pompano Beach, Florida

My constant running toilet cost me over $200 water bill. Trust Rooter was a very quick response. Their Tech, Leo, was smart, friendly and quick. Their price was competitive. Very happy with the service and will be using them again. read more

We called this morning because our sink was clogged, and they were able to come out the same day, giving us a clear service window between 9-11 a.m., which we really appreciated. Manuel arrived on time and was able to resolve the issue almost immediately. Our sink was working again right away, and the whole process was quick and efficient. Great, timely service. We'd definitely recommend them!! read more

Jose was a LIFE SAVER! I'll set the scene. It was 730 at night. Sewage is backing up to every sink, toilet, tub and wash sink in the house. I was overwhelmed and just brought home my father from a orthopedic rehab. He needed a bathroom. Jose did an amazing job of making sure that happened in a short amount of time.. read more

Thy did a great job, and came out fast! I had a clogged sink and thy fixed it and the price was fair! I have bookmarked them and my go-to plumbing service. read more

I thought I was dealing with a simple toilet leak... until the plumber opened the line and dragged out THIS nightmare. Five years ago, I removed all the old bushes out front because their roots were invading the plumbing. The bushes are long gone -- but their roots apparently decided to retire inside my pipes. And because Florida never misses a chance to Florida, this root mass wasn't alone. It had palmetto bugs living in it like it was a luxury high‑rise. If you ever have plumbing work done, ask them to check for root intrusion. You never know what's growing -- or crawling -- in there until it's already causing trouble. Home maintenance here is basically its own ecosystem. I highly recommend "Trust Rooter," specifically their plumber Raymond Plinkington for a fine job on my plumbing. read more

Trust Rooter Plumbing & Drain Cleaning - roots pulled out of my toilet piping - Plumbing Near Me - Pompano Beach, Florida

We hired Trust Rooter to replace our leaking hot water heater inside our condo. We prescheduled several days ahead of time since we were out of town, and the technician arrived on time within the service window. He did great/fast work replacing our water heater and changing a broken valve. He noted a few code-compliant updates he made, which I also appreciated. He was very kind and professional, and also worked while my kids were being loud nearby, which is not easy/fun. The hot water heater is working well and we have no complaints there. The issue that arose after TR left was in our bathroom. I immediately found a new crack on our toilet base. The technician asked ahead of time to use the toilet to drain the hot water heater, which I consented to. I know this is a new crack because I had just previously cleaned/wiped the toilet before he came. We called the company to report the issue and after a lot of back and forth, they claim there is no way their work could have cracked the toilet. I also do not want to make any false claims, but I definitely know that the toilet was not cracked before Trust Rooter arrived. TR was very friendly and respectful while we discussed the complaint and offered a small discount (see below) to replace the toilet, but we chose to go another route to replace the toilet as we have lost trust in TR. EDIT: the offer to replace to toilet was 20% off the toilet cost and 40% off labor. read more

Trust Rooter Plumbing & Drain Cleaning - Crack in toilet - Plumbing Near Me - Pompano Beach, Florida

Javier did a great job. Thought I had a main drain issue. It turned out to be my garbage disposal, he was able to install it and also siphon the water that backflow into my dishwasher. read more

Raul was great. He spent many hours cleaning a greasy kitchen drain. Reasonably priced and very knowledgeable. Thank you so much!!!! read more

Had some plumbing issues with our downstairs toilet. My spouse contacted Trust Rooter immediately and spoke with Eddie who initiated our request to have someone come out. Marvin arrived the next morning, he warmly introduced himself and inspected our problem. He was able to diagnose the problem and provided us with some options. Within an hour our problem was fixed and was able to execute the transaction seamlessly! Also, if you're a first time customer you get 10% off and there's a 90 day warranty which is a bonus. I definitely recommend using this company and in the future I would request for Marvin! read more

These guys are great. The tech came out within 2 hours and took his time diagnosing the problem. He also cleaned up afterwards! I would highly recommend Trust Rooter! read more

We woke up to a leak in the wall spreading over wood floors. We called Trust Rooter and they had Leo the tech out in about an hour. He found the leak right away and had it capped. He gave us all the information we needed to make an informed decision. Friendly, no pressure type of attitude. We recommend him highly. Any plumbing issues in the future we'll be calling Trust Rooter. Great job all the way around from the operator to the tech - top notch! Thank you read more

Leo, who came out to look for my leak, was terrific. He was thorough and communicated exceptionally well.

You can TRUST that you will receive a fast response, professional and courtesy service at a very reasonable price! Our experience in swapping out and replacing a 40+ year old crumbling sink faucet was five star all around. No charge to come out and look at and quote a price. Satisfied, we set an appointment and prompt arrival and service time was great. Our Service Technician Mark is the Best! He solved our problem and we definitely will use Trust for any future projects! read more

My toilet was running and wouldn't stop. I called Trust Rooter and they came early next day. Leonardo was extremely helpful and kind. He gave me a free quote and offered me a discount as I was a first time client. The fill valve was the issue and he was able to replace it right then and there. It took less than 30 less minutes. I was grateful for the quick and immediate service. read more

We had a plumber scheduled for today's garbage disposal replacement but it didn't work out. So we had to get another plumber and we took a chance on Trust Rooter. It was a smart decision and we're thrilled. I called this morning and they scheduled an appointment for today. We luckily got a great plumber, Manuel, who was professional, prepared and really nice. He worked cleanly and quickly. We would definitely hire this company (and hope to get Manuel) again. Look for their discounts - like 10% off new customers' first orders. Their service and quick attention helped made us feel great about supporting their small, local business. read more

Highly recommend calling them for any repair. Jose was super knowledgeable and professional. He took the time to explain everything in detail. read more

I have used Trust Rooter in the past on my home and on different projects at the apartments I manage! Today I had a problem at my home! Tim was on call he showed up early took care of the problem in record time!His knowledge of the problem and his professionalism and a scale 1 to 10 was a 10 If anyone is reading this review and have any doubts about what company they should hire Let me put your mind at ease. I'm a retired contractor and I have dealt with all the different trades and with all honesty you cannot go wrong using trust rotor you'll thank me in the end. read more

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Excellent experience, they responded almost immediately, were quick to do the estimate, got everything done quickly. Thorough explanation of everything. Definitely recommend Leo and his team. We will use them again for our plumbing needs. read more

Saturday morning my tenant tells me there's water running behind a wall! Called Trust Rooter and Yolanda was very pleasant. She told me they would be out between 1 & 3. I needed someone stat. She said she'd do her best. Jose Fuentes arrived within 40 minutes. He was also very nice and knowledgeable. By noon my issue was resolved. Jose had to cut into the drywall and his work so nice and clean! It was a pleasure working with him. I will definitely be calling on him if I ever need a plumber again. read more

This review is a little overdue, but we recently had work done by Trust Rooter and had a great experience. Our technician, Marvin, was fast, professional, communicative, and very knowledgeable. He explained everything clearly and provided helpful feedback throughout the process. When our water heater broke, Trust Rooter came the next day, removed the old unit, installed the new one, and completed the job as scheduled. The entire process was smooth, handled efficiently, and stress-free. We were very satisfied with the service and would recommend Trust Rooter! read more

I called Trust Rooter Plumbing when I needed my house main water shut off valve replaced and small leak under my bathroom sink fix. The technician's name was Marvin McKenzie. He did such a great job. Marvin was very professional and easy to communicate with. He explained what it needed to be done and gave my a very reasonable price. I will highly recommend this company. read more

Lee was awesome and spent a lot of time listening for a leak throughout my entire home. He ultimately had to replace the shutoff valve to my home. Then was able to pinpoint and locate the leak, which fortunately was outside. He arrived on time and worked diligently locating the leak. He was professional and kind answering my many questions. I received a quote to repair the outside pipe issue within ten minutes of him leaving. I found the price to be reasonable. On a side note, my finicky feline, Tobias, took a real liking to Lee. Animals are always a good judge of character, especially cats! He followed Lee throughout the house and absolutely would not leave him alone! Will use again if I'm in need and will definitely recommend to friends. Thank you Lee and Trust Rooter. read more

I have used Trust Rooter before and have never been disappointed. They come out the day I call. They give me a quote. They give me a realistic expectation which includes worst case scenario. I will always use Trust Rooter! read more

We had a great experience with Trust Rooter. Jose was our plumber and he was amazing. He explained everything thoroughly and solved our issue for us. 10/10. Would recommend to anyone. We will definitely be using Trust Rooter for all of our plumbing needs. read more

Called Saturday morning to inquiry about service for clogged drains as toilets wouldn't flush properly. Answered my call right away and gave me a 2 hour window from 11 to 1. Technician, Jose Fuentes, arrive about 10:50 am and explained what needed to be done. He took his time and snaked the line, then used a camera to make sure the lines were cleared. He explained everything to me and was thorough and professional. I would highly recommend Trust Rooter Plumbing and would not hesitate using them again. Their pricing was also competitive and fair. read more

I've never had such good service from a plumber! Robin was on time, professional and thorough. He not only discovered the problem and repaired it, he gave me a specific run down of how it happened and how it could be avoided in the future. It doesn't get any better than that!! read more

This company gets 6 stars more than 5 Professional as Spartans at war against clogged things in the bathroom and kitchen. They never give up the fight. My technician, Jose Fuentes, is a true superhero, though the problem was really a tough problem, he was straight and fair with me. You can trust Trust Rooter with your plumbing problems. He couldn't be more fairer.... read more

Woke up this morning and discovered a water leak in my laundry. Pulled the washer away from the wall and sure enough one of the hose bibs was leaking very slowly. Got onto yelp and requested plumbing companies to submit their name for consideration. After looking at several, I picked the one with the top rating, which was Trust Rooter, and gave them a call. They set up an appointment within the hour. In the meantime, another company that submitted their name for consideration showed up at my door uncalled. They basically lied to me and claimed to be Trust Rooter. They offered me an estimate, and also said I needed mold remediation for water that leaked behind the wall. They told me they would bill my insurance company directly. I don't think so! Thankfully, before they started, Leo from Trust Rooter showed up. He beat their estimate, got to work quickly and took care of the repair. His work was impeccable and he was a very nice young man. Since I had him there and could see the quality of his work, I had him replace two hose bibs on the outside of the house that had not worked for several years. He did an equally nice job on that as well. So if you have a need for a plumber, consider Trust Rooter and in particular ask for Leo. You'll be glad you did. read more

Trust Rooter Plumbing & Drain Cleaning - Inside hot and cold water bib connections for clothes washer - Plumbing Near Me - Pompano Beach, Florida

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Had the team from Trust come out for a couple of items. The team is very friendly and responsive, they provide really great service in a no nonsense way. I was pleased with the service they provided, exactly what was needed was provided at a good value. Had them come back for a few more services that I requested. All great work. Trust was actually recommended to me by a company that recently requested service from them. I am happy I called them. Ramon was the guy, he was friendly, respectful and provided some suggestions that created some more work for them and made me very happy. Overall Trust Rooter is now in my Rolodex of vendors. read more

They were early to the appointment, incredibly helpful and professional, and reasonably priced. Highly recommended.

Answered me right away. Came out quickly. Marvin did an excellent job and explained everything well. Highly recommend

Trust rooter was great! The tech Manuel Fagil was extremely through n knowable ..very pleased with their service..recommend highly and shall use them again! read more