This company won't tell you prices over the phone even for very simple repairs and charged me $49 to provide an estimate per their new policy that did not include diagnosis. I was their loyal customer for ten years with a different owner and management when they were a friendly, 5-star company. I hired another plumbing company who gave a reasonable quote by phone, confirmed the diagnosis with no fee, and then quickly did the repair for less than half of the quoted Kyle Plumbing price even with their long-term customer discount. read more

Wouldn't tell me a price on the phone to snake my drain line, said $49.00 for an estimate! Last time I used them it was under $225.00! Guy says $750.00 when he comes out. I complained he said $550.00 then he said new owners! They just lost 5 customers! Beware no phone price because they are overpriced! The price was from few years ago and the old owner always gave a price range. In response to your comments: The price was reduced by $200.00 immediately. Everyone else was $200.00 to $350.00. Bought an electric 100' 1/2" snake for under $300.00. You got me for $50.00 but you lost a 8 year customer! read more

Avoid this company. They take your credit card just to set up an emergency appointment. Don't show up the same day (plumbers are busy, sick etc.). Come next day and charge your card whatever they want . Tell you that to check the problem costs $350 but after all charge you $1'050. Just to determine what is the problem ( It took them 20 minutes). And then charge $900 for very simple two hours job. read more

Sad to say a 10 year relationship is over. In the past, they have done good work for me that I felt was very fair and quality. I needed them for a simple drain snake and they wanted $750 for it. That is just not the market for an hour long job. Surprise, they don't offer these pricings over the phone. I'm not one to negotiate so if they state their price, I take them at their word. I paid them $49 to leave the house. read more

Stay away! They just put your card on the account, set up urgent service, never show up "the same day" and then charge you whatever they want. Don't tell you real price, don't do real work. I would put 0 stars. read more

very disappointed with Kyle plumbing. Rick came out to install an instant hot/cold water faucet. When he was finished, I checked the faucet, only to find out that the cold wasn't working. Rick said that as I didn't purchase the faucet from Kyle plumbing, they were not responsible for the defect. Since then I obtained a new faucet, and another plumbing company sent out their plumber. The filter to which the faucet was attached, was leaking, and had damaged underneath the sink. Also the plumber said that the faucet was incorrectly installed, and was not defective at all. Kyle plumbing charged me $600 and did damage. This was very poor work indeed. read more

The technician quoted me an insane price to replace the washer box. They are not very shy about over charging you and they wouldn't give an estimate over the phone even after offering to provide pictures. We got it done by another company for less than half of what they quoted. read more

We have used Kyle for many years. Luckily we hadn't had the need for a while, but still continued to recommend in FB groups. Well, yesterday we NEEDED Kyle and they were as fabulous as always. Kadeem was polite , friendly, knowledgeable and competent. Indira sent someone out sane day , which was key. They don't charge any juice on product so they're extremely fair priced They even have a program after 4 visits you get $50 Off the 5th call. read more

Kyle Plumbing - Pavers had to be dug up to find leak - Plumbing Near Me - Deerfield Beach, Florida

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There are very efficient and professional. Their rates are very reasonable. They solved the problem.

I highly recommend that you find ANOTHER plumber. There are a gazillion plumbers to choose from, and my choice to pick Kyle Plumbing turned out to be a HUGE mistake. I recently purchased a home with a propane tank that supplies gas to my stove, outdoor kitchen, backup generator, pool heater, and my tankless hot water heater. All went well for the first month living there. All of the sudden, my hot water heater stopped working. I did some research on the manufacturer's website, and it turned out that Kyle Plumbing was a certified reseller of that brand. They came out and spent about 4 hours "trying" to diagnose the problem. After the tech called the manufacturer, they said that two internal parts needed to be replace at an estimated cost of $2000. They recommended that instead, I replace the unit. So, I agreed... and spent $4150 for a new unit (including installation). After the technician finished the install... it still wasn't working!!! He told me I was out of propane. So, I called my propane supplier to come fill my tank... and when they got there, they said it was already full! So, this finger-pointing went on for days. Eventually, we found out that I needed a new first-stage regulator on my propane tank - that cost $300. At some point, you trust a company to know what they're doing. HOW could they not check that the hot water heater was not getting gas??? Isn't that the first thing they should've checked? It's kind of like when you call customer support for your television that isn't working... and they ask you "is it plugged in?" It's the first things they should check... is it getting water? Is it getting gas? Is it getting electricity? I tried to explain that I was bamboozled into spending over $4000 to the owner Kevin, but he didn't care... he just said "pay me." Moral of the story: they don't know how to properly diagnose problems. Instead, their knee-jerk response is to replace (not repair). What should've cost me $300... cost me over $4,000! Buyer BEWARE. Find someone who wants to help you... not someone who wants to sell you something. I recommend you find a different plumber. As you can see by the owner's response to my post... they just don't care. PAY ME. PAY ME. PAY ME. That should be their company tag line. read more

Good afternoon Your technician Michael Pieper from Kyle Plumbing came to Richard Russos house in Boynton Beach did an outstanding job across the board. He was on time , and very professiona. I would recommend him every time. read more

First I'll say this is not the first time I've used Kyle Plumbing. I will say I have been satisfied with them in the past, on this occasion, not so much... I called Kyle Plumbing in the morning about a toilet bowl that was losing water after it flushed. When the plumber arrived he came in, flushed my toilet a few times and said the toilet needed to be replaced. No real thoughts on what was wrong with it, just that it needed to be replaced. I asked the plumber for an estimate, he went out to his truck and came back in a few minutes. He quoted me on a two piece toilet (the fixture only), I then asked him how much the total would be with labor. The plumber told me that would depend on how difficult the installation was, but he really couldn't give me an idea of a total price. I told him I'd like to discuss this with my wife for her input on the type of toilet. He said OK and then proceeded to give me an invoice for $159.00. He was at my home for approximately 10 minutes. This company has a policy of charging $150.00 for the first 45 min of the service call or consultation. I have used this company before (last time back in 2020). It would have been professional of the scheduling agent to remind me of this flat rate fee for the consultation as it was three years ago when I last used them. I did call the company to tell them I didn't think $150 was fair for a 10 min visit from a technician. The service manager said I should have remembered that fee structure from three years ago. The service manager also admitted the tech gave me bad/wrong information. The service manager said they charge a flat rate of $872 to change a toilet. She admitted the service tech they sent to my home was new to their company and didn't know their procedures. OK, so now I'm paying $150.00 for bad information from a new service tech that I had zero confidence could do the job. The service manager admitted several times that the info I got from their technician was wrong, the service manager said the tech should have called in to the office for their fee structure before he quoted me the cost of the fixure. I assumed that's what he was doing when he went out to the truck and came back in giving me a price estimate. The icing on the cake is they also charge a $9.00 "truck supply fee" on every invoice. The service manager said that this fee is automatically printed on every invoice, she likened it to a Tax (lol). The service manager also said he should have been wearing booties before walking into my house and gloves, nope, nada, none of that happened. Zero supplies were used while he was at my home. It really seems like this fee is an undisclosed profit center for them kind of like junk fees from restaurants and hotels, guess the plumbers like that business model of undisclosed hidden fees. The service manager did offer to remove $25.00 from by invoice, I found that completely inadequate for the skill level of the technician the sent to my house, the bad info I was given and especially inadequate for a returning customer. Overall, I'll be looking for a new pluming company. Summary: This company has no problem sending new, poorly trained technicians to your home. When that new/poorly trained tech gives you completely inaccurate information the company doesn't really care . Lastly, company charges a non-negotiable "Truck supply fee" when zero supplies are used, that is the insult to injury. read more

As a repeat customer, I am sorry to say after two phone calls, leaving a message to callback I have received NO call. Previous visit were just average, with a temporary fix to only to have to call again but with no call back went elsewhere. As I previous thought, the problem in question needs replacement. Instead of free note pads, pens, magnets and nail files they need to work on their quality of service and customer service. read more

Worst customer service. Temperature controller for shower stopped working. They came out and looked at it ($150). They didnt have the necessary replacement part and they told me I would have to order it from the supplier. They refused to otder the necessary part even though they had all the necessary information. Service manager was rude and talked to mr like I was a child. Recommend you avoid this company. read more

I've used other companies before, but I was very pleased with the service provided by Nidhi, who handled the appointment for the backflow procedure. Ignacio, the specialist, takes the time to inform you thoroughly and is very keen on detail, ensuring the result is a job well done. They are stellar, professional, and offer exceptional customer service. 5 stars all the way! read more

KYLE PLUMBING MADE IT RIGHT!! I had previously posted that Kyle overcharged us for work. The owner personally called my husband and after reviewing the account, the owner adjusted the bill. Very nIce to see the owner pays attention to the reviews! He took the time to research the account and made it right. read more

I paid $701 ($726 - $25 for first time customers, first and last for me) for a small single handle faucet with installation. Instead of asking me what type of faucet I'd like to replace mine with, the plumber came in with a large single faucet (made by Wolverine Brass, which I had never heard of) after being gone from my condo for 15 minutes. The spout was 8 1/2" high instead of the 4" inch that had broken. I have a very small kitchen and after he started to install it I told him it looked enormous in that space, and I didn't want it. After two more trips to his truck and packing up all his tools, he miraculously found a faucet similar to mine. I paid $150 for the first 45 minutes and $225 for three more 1/2 hour segments, $375 labor. I guess being a single mom didn't help much, I often feel I'm being taken advantage of. read more

Fast response neat and clean job Left no mess was very thorough Office did followup call make sure everything was ok read more

Fast, personable, and professional, Eddie has been to my home twice now and both times the job was done quick and done right. Kyle really goes the extra mile. read more

I would have given them five stars but I just looked at my invoice. I had the pipes in my house scope because it's an old house and I plan on have some work done. I was quoted $375.00 for up to 2 hours which is totally reasonable. I just looked at my emailed invoice and it's $384.00. I called and was told it was some truck service fee that was never mentioned. Granted it's not a huge amount of money but that's not the point. Not word one was EVER said about additional charges for anything. I had just gone back to Kyle after a previous dispute. What's happening to this company!? Evelyn. Thank you for responding BUT nothing other than $375 was mentioned in any phone call nor did Kedeem mention anything. There seems to be a lot of "misunderstandings" between us. It can't all be me. Do I have to start looking for another plumber again? read more

Used to be an alright plumbing company. Now, not so great. Plumber left with a handle to my shower to get a part and never returned, two months ago. I've been calling for a month on a weekly basis to be told I would get a call back. Never happened. This company is going downhill real fast. Find another company. If you do call them anyway, you'll be waiting a looooong time for the plumber. Sometimes a few days. I don't think anyone wants to be treated like that. read more

The office staff was responsive and helpful. Scheduling was easy. Plumber showed up at scheduled time, was friendly and professional, diagnosed and completed repair in a timely manner. Would highly recommend read more

Thank you to the Kyle team for helping us today. We needed prompt attention--and we got it! And, Kadeem, our technician, was super efficient and courteous. Office staff was also top-notch. We appreciate the totally professional team at Kyle. read more

I highly recommend Kyle Plumbing in Deerfield Beach, FL. We called them for a leak in the black flow (El Granero Restaurant) and they solved it very well. They were very responsible and professional during the whole process of solving our pipes problems. Thank you so much! Diane and Boby, you guys are the best! Excellent service. read more

First rate service from Eddie. He was on time, polite and listened to what I wanted. More importantly, he asked me questions so that I knew my options on how things were installed. He even made suggestions to try to save me money, and genuinely seemed to care that I was satisfied. I will be calling Kyle every time from now on. read more

If you need a reliable plumbing company, we used Kyle Plumbing in Deerfield Beach, FL. They came out right away when we had an emergency. The plumber was very pleasant to deal with. Kyle Plumbing has completed many jobs for our home and business (Broward A&C Medical) over several years. From the people that answer the phone, to the plumbers who show up to your home. Very professional. read more

We have used Kyle plumbing for 25 + years and the downward trend in customer service is sadly evident. Replaced a shower cartridge on the on/ off handle and evidently they put it in backwards ... turn on cold water it comes out hot and vice versa... three times they were no shows to come back and do the job right. I guess someone scalding themselves inadvertently is not a concern for them. You would think shoddy work would get a priority call first thing... not these people... it's the season and there's no money in follow up calls I guess. Sad case of a company losing its mojo. read more

I had a major clog in my Guest House and did not know who to call. I called my Realtor and he recommended Kyle Plumbing. I called them at 8:30 AM and They showed up within 1 Hour. They found the Clog and spent time to make sure that they did a Perfect Job. Being in a service business myself the job with any other Plumber would have costed in upwards of $250.00. The bill was only $180.00 and they even took off $40.00 for me for a first time customer. The technician was a great guy and I had to tip him. There are NO SCAMS with this company, so if you need a Plumber that you can trust Call Kyle Plumbing. Thanks to the owner for great service! read more

Great service. I had a back in my main line on New Year's Eve and they were more then happy to come out and fix it. Turns out I had roots in the line and Andrew was able to temporarily fix the system. I did follow up with a camera inspection. It was an easy process and efficient. Im in the process of working with my HOA and I spoke to Bob at Kyle and he was very accommodating in case the HOA had additional questions. He even offered to come out and show them where the line is blocked. Great company - so glad I found my new plumbing company. read more

I called re: a faulty toilet. They were able to come out that afternoon. Moses was very professional and skilled. Great experience overall from initial call to a brand new working toilet. We will definitely use them again. read more

I used Kyle Plumbing since they were recommended by a co worker. When I booked my appt with Nancy she was very nice on the phone and I was able to get appointment quickly. However, the plumber showed up over an hour late. Was having a hard time fixing what needed to be done and was just akward. To make a long story short, I WON'T be using them again since not only was I overcharged $127 for a $30 part but they attempted to overcharge for the labor! I had to speak with the manager to express my concerns. She told me they've been in business for over 30 years?! I don't know how when you try to take advantage of people. That is not how you build business. If you use them, make sure you take note of their time and ask how much. Very disappointed. read more

Thank you Kyle Plumbing! Moses came to my apartment today and saved the day by fixing a really hard to find leak in my bath tub.This leak was such a headache and I thought it would never be fixed. A plumber from a different company came to my place twice to fix the leak and couldn't find it. Moses pretty much found it right away and fixed it very very very fast. He was so nice too. Thank you to everyone at your company for being so professional and nice. Scheduling was easy, you guys were on time, and I appreciate the follow up call and check ins. Thank You ALL! read more

I called Kyle about fixing a leaking water heater on Friday. I wanted to go tankless. They were fast to squeeze me in with on Monday late after noon and said they would install all but breakers for new tankless. Well the installed new waterless box. It was not even close to level, they didn't install new shutoff valves, old valve now leaking and no wiring was done at all. I call them the next day and never received a call back. Cost me $1400 to have someone else come back and fix the issue. Prior to this I had used Kyle for the last 10 years I was very disappointed read more

I have used them now 3 times for back up toilet and sewer line issues. They have been prompt and consistent. I strongly recommend them.

Would not recommend them for home or business. Had an incident where there continued to charge me for work, gave no guidance, and in the end, did not fix the problem. Had a call another plumber to remedy the situation. Would definitely not recommend them. Find other options. read more

called them Thursday afternoon arrived Thursday late afternoon called them Saturday and they showed up Saturday. Had a re-piping on Tuesday and they were very reasonably priced and efficient. All the employees were polite and good listeners. Robert Z Century Village East read more

I called them out for a leak under our kitchen sink and bathroom sink. When they got there they said we needed a new garbage disposal which would be 300.00 for the unit alone. Then there would be 2 service calls for the same day visit. When I asked why they said it was 2 different issues. Ridiculous. I don't came the plumber who came to the house I blame the owner of the company. I have never heard of 2 calls for one visit. A true scam. read more

Highly recommend! Time and time again Kyle Plumbing does an excellent job! They are incredibly professional, great at solving issues and installing new items. What my wife and I love the most is they are on time and trustworthy. If you want it done right the first time, call Kyle Plumbing! Thanks again to the team! read more

Wouldn't use or recommend. I selected this plumber due to a high rating on Angie's List. I waited four days for an appointment to fix a slow drip pipe leak. I was told their policy is they needed a check upon completion of the visit. I specifically left a check with my housekeeper given my schedule would not enable my presence. When I returned home I found the leak wasn't fixed, the tech had left and no invoice or request for payment was made. My housekeeper informed me they would have to order parts. The next day I received a call requesting payment via credit card. I advised in order to render payment I would need an invoice. I requested they email one and conveyed I would have the check sent out upon receipt. I was then told they would not accept my check and needed a credit card because they weren't paid at the time of the visit. I conveyed that I had specifically left a check for them, their tech didn't ask for it nor did he present an invoice. I conveyed that it wasn't convenient for me to provide them a credit card at the moment. I was then asked if I would call back with the credit card. They were told that wasn't convenient and the check would be sent upon receipt of the invoice. I was then placed on hold only to have to again explain to someone entirely different that I had specifically left a check for them and given they didn't request payment or provide an invoice the check would be mailed upon receipt of the requested invoice. I was again told they would not accept my check and needed a credit card because they have had people that didn't send checks in the past. I asked what the cost was to actually fix the leak and was told she didn't know. I've had many plumbers do work in my homes over the years. I have never run into one that took the position they would only accept a credit card for payment when their policy is to pick up a check at the time of service. Especially when they themselves failed to present an invoice or request payment. Had I not made the effort to insure the check was available for them their position might be more understandable. The call concluded with my advising them they aren't getting my credit card, I won't be using them again and I'll send a check upon receipt of the invoice. I was then asked if I would send a check. When I received the invoice of $99.00 it was for little more than what they had been told before they even came out "Called out for leak coming from one of the connections". Does this sound like an acceptable customer experience? The leak remains unfixed, the check was sent the check and my review was placed. If you find this review helpful click on the: useful, funny or cool rating below or compliment and follow by clicking on the top right. read more

Stay AWAYYYY, Have a condo in Boca, the bldg made a deal with them to replace the old hot water tanks, (20 gallons small tanks), they charged top dollar to do it. In the process, they cracked 3 tiles on the floor. My tenant sent the pictures the same day. Two weeks later, Kirk the owner of Kyle calls me and tells me that he went and knocked on the tiles and the broken ones were a little hollow and cannot guarantee the damage. Keep in mind that these tiles were installed 7 years ago by a certified company and approved by the building. A 20 gallon tank, even filled, will weigh less than the average man walking on these tiles. Just a cheap way to get out of repairing the damage they caused. If I had seen their reviews before, I would have hired another company. Stay Awayyyyy. read more