BEWARE of this company!!! They come across all nice and professional when they are trying to get your business, but they are extremely dishonest and do shoddy work! They charge hundreds of dollars to give electrical estimates, with guarantees that this will make their bid completely accurate, only to come back multiple times throughout the project demanding more money for mistakes they have made.
Zac Brinkman conned us out of $1,500 extra through his dishonesty and threats to hold up our project. According to Zac Brinkman, Ray Wallen had supposedly underbid the drywall portion of our kitchen remodel by $3,100. The exact wording of our signed contract with Brink & Sons stated: "Supply and install materials for drywall throughout remodel per Owner designs. Including but not limited to; Replace drywall where removed at ceiling and walls. Tape and texture to match existing." Zac Brinkman said nothing to us about there being any problem with the drywall bid, even though he had personally seen it completely removed on the walls and ceiling of the kitchen during the rough electrical portion of the job, and Ray Wallen had seen it removed prior to him writing up our contract with the price of the drywall work. Nevertheless, as soon as the rough electrical portion of our job was done, Brink & Sons went silent. They had finished the rough electrical on a Wednesday and had initially told us that the drywall would start that Friday, or the following Monday at the latest, but when I contacted them to firm up the date - silence. During this time, it was June and 100 degrees outside. My whole kitchen ceiling was open to my attic, letting in all of that heat and preventing me from cooling my house. They knew I was pregnant and have small children, but they did not care that it was 90+ degrees in my home for days. It was at this time that Zac called a meeting with us and said that he needed $3,100 more in order to move forward with our drywall. Feeling the pain of the heat, we reluctantly agreed to give him $1,500 of that in order to move forward.
They also caused us to FAIL our final building inspection due to mistakes with their electrical work, not to mention many electrical problems that they created and then refused to correct. They damaged our personal property with no apology ever offered. They used bait and switch techniques when advertising their subcontractors, in order to get us into contract. If you dare to call them out on any of this, they start showing up late to your project, don't show up at all, and talk to you as if you were one of their hired hands. They will also treat you as one of their hired hands. On one occasion, Ray Wallen left me with a roll of brown construction paper and some painter's tape and told me to cover my flooring before they came back the next day, in order to protect it. What!? I am doing their job!? Additionally, Ray did not even leave enough tape for the job, so my husband had to go out and buy more when we had already paid this shady group thousands of dollars. Additionally, when Ray arrived on the morning of the tile work to set the depth of the countertop outlets, he immediately set his metal tools on my brand new granite countertop without first protecting my countertop at all! When I told him that he needed to cover my counters prior to setting tools on them, he threw an attitude and told me that the counters only had to be covered if tools were going to be dropped on them, not set on them. Seriously!!?? That is the purpose of the protection. He doesn't know when he will accidentally drop something. As it was, both Zac Brinkman and Ray Wallen never did cover my new granite counters prior to the tile work being done, and neither did the tile guy. I actually had to get my own construction materials to cover and protect my counters! The tile guy also did not bring his own towel to wipe the water off of the tile while he was working, so he asked to use one of my bath towels for his grout work! This group is an unprepared catastrophe!
At every turn, they were running out of supplies and asking me if my husband had anything they could use in his garage, despite the fact that their contract said that they will supply all materials necessary for the job. Ridiculous! They also claim to have great attention to detail, only to install all of the switches and plugs crooked and/or poking out from the electrical boxes, and/or sunk into the boxes so that they are recessed into the cover plate. Their finishes look like a mess! They also refused to give us the final release of lien that was promised in their contract, despite having been paid ALL monies owed. My last payment to them was made, cashed by them, and cleared my bank within 7 days (5 business days) of them sending me the final invoice. I had to threaten legal action to get them to send me the final release of lien that was guaranteed in my contract with them. You definitely want to steer clear of this company! read more