Worst service! Internet goes out 6 times a day. Xfinity refuses to fix!…read more Billing charges go up every 6 months. Illegal services and incompetent services!

My network was down so I had to call Xfinity (ugh!). Ordered a new router via phone call and went…read moreto pick it up from the York store. Adam was super helpful and reviewed what the phone agent had said and was able to give us a better router, better speed and a better price. Thank you Adam for delivering great customer service and care!

Best in town The speed is the best I have found (240 Mbps)…read moreand I haven't noticed any interruptions in service. No complaints on the service I receive. I signed up and got a year for $50. They raised my rate after a year, as expected. I called and asked for my old rate back and they extended it for another year. Pretty good! The next year, I asked for the same thing, but they wouldn't give me the discount. It doesn't hurt to ask. Now, the rate keeps climbing little by little. It's almost to $100/month. Still not bad and a good deal for the speed I get, but I do wonder how high it will climb.

Comcast is a criminal enterprise ! They want to charge you for services you dont want ! We just…read morewant cheap cable and they wont let us get cable under $100. They put us on hold and hung up on us. Id say never use there services. A horrible sham of a company.

All I can say it's a WHOLE LOT BETTER than T-Mobile!! I…read morepurchased my iPhone 16e from Verizon June 2024 and have enjoyed my experience with the phone and the customer service representatives on the telephone and in the store. I believe they want to have repeat customers.

I am appalled by the complete lack of compassion and basic competence at this location…read more Like most companies, Verizon aggressively pushes customers to enroll in paperless e-billing and automatic payments. But when a customer passes away, their loved ones are locked out of those accounts, left completely in the dark about upcoming automatic charges and billing details. After recently losing my parent, I took care of responsible measures and alerted Verizon over a month ago that he had passed away. Despite this, I received a bill addressed to him that included a $30 returned check fee triggered by their system trying to process payments on an account we were trying to settle. I went into the store to handle his affairs in person, and it was a nightmare: A 40-minute wait: I sat waiting for 40 minutes, only for the exact same employee who made me wait to finally pull up the bill. Unfair fees: When he told me the $30 charge was a returned check fee, I pointed out that Verizon had already been notified of his death over a month ago. I clearly stated I was happy to pay the legitimate balance owed, but charging a deceased person's account a fee after being notified of their passing is absurd. Zero help or empathy: His response? A literal shrug and "There's nothing I can do about that." When I asked who could help me resolve it, he just shrugged at me again. Forcing people into e-billing makes it impossible for families to manage a late relative's affairs, and to be met with such apathy and laziness by store staff while dealing with a loss is disgraceful. Avoid this location at all costs. To the "Verizon Business Owner" who replied. Nice line to save face however how does that correct the issue?

Some ginger f*ck messed up my new phone set up and rushed me out of the store because it was 5:39…read moreand the closed at 6. Very bad customer service. The guy didn't know anything about the phone or how I would handle my trade in.

Amazing amazing amazing staff!!! Went in on a Saturday afternoon after I dropped my phone in water…read more& they offered to help right away. Unfortunately my phone couldn't be save but they pointed me in the right direction literally since I had no GPS on my phone, called over to other places to help fix my phone as well. SO THANKFUL for them!

They were responsive, but not available in my area! I really wanted to try them out, but it wasn't…read morein the cards!

From the owner: Upward Broadband is a family-owned company that delivers fast, reliable fixed wireless internet,…read morewith speeds up to 1 Gig, built for households and businesses. Our technology sends a strong, fiber-backed wireless signal directly to your home or business, so you get dependable speeds for streaming, remote work, gaming, and everyday life. We keep things simple. No contracts, no hidden fees, no confusing bundles, and no surprise rate hikes. When something needs attention, you'll talk to a real local support rep, not a distant call center. Upward Broadband proudly serves communities throughout Pennsylvania, including parts of Centre, Chester, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, and Mifflin Counties, and also Morgan County, West Virginia and Washington County, Maryland. And we're always adding new coverage.

great surveillance company helped me with all my security needs very detailed and absolute great…read morepricing way better then majority of all competitors me and my husband called

He was so very communicative and knowledgeable on the box. He also helps after the installation…read morewith any questions or concerns and has YouTube videos for almost every scenario. Recommended him to family and several also purchased. Way cheaper than cable and other streaming services. Huge selection of shows and movies.

Excellent customer service! The set up service was great but the continued support answering any…read morequestions afterwards is amazing!