I arrived at rush hour and was in and out within five minutes. Plenty of parking and is located to…read morethe right of Target. The rep was pleasant and of course... they always try to push products but she wasn't aggressive about it, which was good. The only thing I do not like about this location is... It's off route 30 in tourist trap central. Tourist are everywhere and traffic is always heavy in the summer. It will take you forever to drive here for five minutes of time in the location.

I have had Comcast for 10 years plus most of which have been plagued with horribly slow internet…read more Everytime we have them come out to try to help they just say "you have a big house, nothing we can do" and leave. So we this morning Brightspeed came out and hooked up their slowest tier fiber. I ran tests on my hardwire connection to my PC and guess what? The download speeds were literally 90 times faster. I'm gonna say this right here - class action lawsuit? What they are doing is criminal and I can't be the only one they have been taking advantage of.

This place and the company Xfinity has come along way and has changed for the better. Had a great…read moreexperience today at this store. I was greeted and helped as soon as I walked into the store. There was no line to get in no wait. Best part was I needed to update my modem mine was finally outdated so was the plan I had. Not only did I get a new cheaper plan but they were able to activate my modem at the store so when I got home all I did was plug it in and it worked right away. I was even able to find the new wireless connection on my phone while I was there and had that set up and ready for when I got home. I definitely had for the first time ever an excellent experience with Xfinity today.

Worst service! Internet goes out 6 times a day. Xfinity refuses to fix!…read more Billing charges go up every 6 months. Illegal services and incompetent services!

Best in town The speed is the best I have found (240 Mbps)…read moreand I haven't noticed any interruptions in service. No complaints on the service I receive. I signed up and got a year for $50. They raised my rate after a year, as expected. I called and asked for my old rate back and they extended it for another year. Pretty good! The next year, I asked for the same thing, but they wouldn't give me the discount. It doesn't hurt to ask. Now, the rate keeps climbing little by little. It's almost to $100/month. Still not bad and a good deal for the speed I get, but I do wonder how high it will climb.

Comcast is a criminal enterprise ! They want to charge you for services you dont want ! We just…read morewant cheap cable and they wont let us get cable under $100. They put us on hold and hung up on us. Id say never use there services. A horrible sham of a company.

Have had good luck with this location in the past. Last few visits staff seems significantly more…read morerude, and less clear, at times seeming almost predatory. I don't mind the prices associated with the cost of doing business with Verizon, I used to believe that I was paying in part for the fantastic customer service.. I'll just deal with Best Buy or a smaller Verizon store in the future. Still a reliable service, I'd just steer clear of this location given the option.

I am appalled by the complete lack of compassion and basic competence at this location…read more Like most companies, Verizon aggressively pushes customers to enroll in paperless e-billing and automatic payments. But when a customer passes away, their loved ones are locked out of those accounts, left completely in the dark about upcoming automatic charges and billing details. After recently losing my parent, I took care of responsible measures and alerted Verizon over a month ago that he had passed away. Despite this, I received a bill addressed to him that included a $30 returned check fee triggered by their system trying to process payments on an account we were trying to settle. I went into the store to handle his affairs in person, and it was a nightmare: A 40-minute wait: I sat waiting for 40 minutes, only for the exact same employee who made me wait to finally pull up the bill. Unfair fees: When he told me the $30 charge was a returned check fee, I pointed out that Verizon had already been notified of his death over a month ago. I clearly stated I was happy to pay the legitimate balance owed, but charging a deceased person's account a fee after being notified of their passing is absurd. Zero help or empathy: His response? A literal shrug and "There's nothing I can do about that." When I asked who could help me resolve it, he just shrugged at me again. Forcing people into e-billing makes it impossible for families to manage a late relative's affairs, and to be met with such apathy and laziness by store staff while dealing with a loss is disgraceful. Avoid this location at all costs. To the "Verizon Business Owner" who replied. Nice line to save face however how does that correct the issue?

Some ginger f*ck messed up my new phone set up and rushed me out of the store because it was 5:39…read moreand the closed at 6. Very bad customer service. The guy didn't know anything about the phone or how I would handle my trade in.

Amazing amazing amazing staff!!! Went in on a Saturday afternoon after I dropped my phone in water…read more& they offered to help right away. Unfortunately my phone couldn't be save but they pointed me in the right direction literally since I had no GPS on my phone, called over to other places to help fix my phone as well. SO THANKFUL for them!

great surveillance company helped me with all my security needs very detailed and absolute great…read morepricing way better then majority of all competitors me and my husband called

He was so very communicative and knowledgeable on the box. He also helps after the installation…read morewith any questions or concerns and has YouTube videos for almost every scenario. Recommended him to family and several also purchased. Way cheaper than cable and other streaming services. Huge selection of shows and movies.

Excellent customer service! The set up service was great but the continued support answering any…read morequestions afterwards is amazing!

Was in store today and completely ignored by the staff. Walked in to a guy literally sleeping. One…read moremember was on speakerphone with his girlfriend while shes having him to "put their internet on someone elses bill". Not to mention the annoying music being blasted out front by 2 gentlemen with their stuff scattered all over the sidewalk. Tried to go there Saturday as well during business hours and the door was locked, but all the lights were on. Got tired of chasing for service and went elsewhere.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.