There is so much to browse through! Allow plenty of time to visit this store as there are not only…read moreboots! Plenty of workers to help if needed! You can find what you are looking for in your price bracket!

Received a gift card to buy a nice pair of boots. However, after the initial greeting at the door,…read moreI couldn't get any help from anyone. So, they sell you a gift card, but don't make it easy to redeem it. Quite the business model. This is the second time this has happened. I'll try once more and if it's a similar experience, it gets official with corporate I guess. With a gift card, you're stuck and don't have a lot of options.

Had to take my 3 year old with me for a few amazon returns and I stumbled upon the beautiful,…read moreChristmas decor!!! We spent our time dissecting many items and settled on 5 great pieces for this Christmas season. After doing our amazon return, I was pleasantly surprised when I was provided a 20% off coupon just for doing my return at kohls!!! Whaaaatttt!? Okay! Thanks kohls!! At checkout i met a super friendly, kind associate named Leslie who could see we had many items and an energetic 3 year old! She was so helpful with helping me doing self check out...I should have just waited for the line with the associate check out. Anyways, she was great! She deserves recognition for her patience and kindness!!! Leslie, you are so awesome! Thank you so much! You made our night. ALSO don't forget, with ANY Amazon return, you get that 20% off coupon! So worth it!!!

Had to stop in here for an online order pickup (or so I thought). I really only seem to go to Kohls…read moreduring the holidays, due to their great deals. Their parking lot gets filled pretty quickly, so while they appear to have ample parking, sometimes you have to park pretty far away. When I entered, I went to the back, where I thought online order pickups would be. I had to pick up two separate orders, one for my dad, and then one for an order I placed yesterday. When I arrived, I went to the back, but this was the self serve pickup. Being totally confused, I asked an associate, I gave her my order number and she says, I don't think it's filled yet after checking and there being no record of the orders. I wound up leaving, then because I didn't want to come back, I downloaded the app and noticed one of my orders, the most recently placed one was canceled, due to the item being out of stock. I came back in, asked an associate about the order my dad placed. Come to find out one of the items in his order, the one that was for pickup was also canceled due to lack of inventory. I wish Kohls would do a better job of making sure items are in stock before allowing you to pay, and then saying your order is good to go.

First time at this location, the store has great selection of handbags. Found what I was looking…read morefor, the customer service was pleasant and helpful.

My wife loves Kate Spade and the unique purses that have always been part of her trademark. The…read morestore is very similar to the one by us at a different outlet mall. Staff seemed pleasant and helpful. They do have some deals so look for them

Gretchen's Hallmark is one of my go-to stops when in a pinch because I ran out of time to purchase…read morea gift! I've stopped here time and time again & never left empty handed... both for the person I'm looking for and something for myself! This particular trip, I went in for one person and came out having purchased gifts for four different people's birthdays! The store is always clean & well-stocked! Sometimes at Christmas the ornaments may be temporarily out of stock, but the gift wrap, cards, and speciality gifts are always suck a great find when looking for something unique! The employees are extremely helpful with their suggestions, locating the items within the store and their wrapping the gifts for me is definitely the icing on the cake!

Grumpy staff, unfriendly and they act mad when asked about products. Will not shop there again.read more

Very kind employees here with beautiful personalities. Very helpful and keeps the store safe for…read morecustomers. They are very caring and it shows. They smile and announce the arrival of items to be added to the floor, and customer's come from all over the store to check out the goodies. Mrs. Tanya M. checked me out, and she was very kind to me, and I appreciate her. May she be blessed for her kindness and help toward me. Thank you, Mrs. Tanya M. Over and Out FranknKimm February 17th, 2025 Monday "Presidents Day" Jacksonville Florida

First time visiting the Jacksonville area and we decided to stop by a Goodwill after doing some…read moreshopping at a local shopping center nearby. This location is a bit awkward to get into as it sits at a T intersection with a major street dead ending right into the parking lot of the location. So if you are pulling a trailer or driving a larger vehicle, you may want to park closer to the entrance of the parking lot to avoid getting stuck in the two lane parking directly in front of the store. Once you get into the store, you'll find that this isn't the largest Goodwill, with the majority of the space allocated to clothing. The furniture section in the store was somewhat limited, but did have a couple of bookshelves, entertainment centers, and couches. Same thing with sporting goods, housewares, and miscellaneous items. Not much out of the ordinary here. A lot of wake boards, beach accessories, and golfing accessories, as you would expect in North Florida. From a clothing standpoint, I didn't find much value here at all, despite the massive number of racks. I always use the men's suit section as a indication of the quality of clothing you can find, at least in the men's section. The suit section in this store was really challenged. I think out of 40 or 50 sport coats there may have been two suits with matching pants. And these were more in the Steve Harvey 4-button range. Definitely not anything a modern suit wearer would consider a value. Customer Service was good though. We did end up buying a small IKEA bookshelf and a vintage Ralph Lauren rug, which we purchased for less than $40 total. Definitely a location I would stop in if I lived in the area but not something that I would go out of my way to hit.

Honestly, they have a pretty big selection with some good stuff! I like to come here to drop my…read moredonations (drive up, they take it, you can run your next errand). But there's been a few times I've needed a random pair of jeans or boots or a jacket (whether for Halloween, another event, etc.) and I can always find something that gets the job done. Everything is very reasonable on price and they run a ton of sales and discounts as well. It's usually very busy, but the staff are nice and you usually don't have to wait too long to check out because they have so many cashiers.

One of the better retail locations in Jacksonville, a great place to upcycle home decor items. I'm…read morehosting a valentine day event and found some great valentine decor items at great prices. This location always seems to have a full parking lot and is busy inside. Checkout is fast and easy too.

Normally I don't leave reviews for places but this time I will and I would like to definitely shout…read moreout Bob and Regina who were both amazing at customer service and helping me save money and treating me like one of their own. Again I was genuinely scared to use their credit card for a limit I didn't know would make the full amount and they helped me get some money shaved off the full price and well all I can say is they saved me a pretty penny. I will be going to their store from now on. Give these two your business because they're all about the customer

I've been going to this location for years and today I've just had enough. You go in for one thing…read moreand check out takes 10 times longer than it ever should. It is by far the worst shopping experience you will have for sporting goods. And it's just gross and confidence. Literally folks have no idea on how to do their jobs and so it takes way longer. It's pathetic and won't be going back. Was sitting in line and and just thought, "why in gods name am I giving this place my money and they can't do the simplest task and check my out with my 1 item in under an hour?!" And I just decided that I just am not giving them my money ever again. Recommend you do the same

We came into the store today with no expectations aside from leaving with what we came for…read more Kiana helped us much more than your typical "hi!" and "will that be all for today?" She sized her, helped her find the right fit, hunted down colors, and all the while deftly fielded other shoppers with professionalism that seldom resides in retail outlets these days. Well done. VERY well done. We'll be back.

Came in for the 8/$25 underwear deal and was shocked to not see an employee but the bin for my size…read morewas almost empty. I've gone to these sales for years and have never seen that . Went to Pink up the street.