Working at Joystar Assisted Living has been one of the most rewarding experiences of my caregiving…read morecareer. From the moment you walk through the door, it feels like home. The residents are truly amazing, and the compassionate, dedicated staff create a warm and welcoming environment where everyone is treated like family. I can honestly say that my boss is one of the best supervisors I have had throughout my career. Their support, kindness, and commitment to both staff and residents make Joystar a wonderful place to work and grow professionally. One of the highlights of each day is Emily's authentic Chinese cooking. Her meals are absolutely superb and add an extra sense of comfort and care that makes this facility feel even more special. If I ever needed to find a place for my own loved ones, I would hope to find a home just like Joystar Assisted Living, with people who genuinely care, treat residents with dignity and respect, and go above and beyond every day. I am proud to be part of such an incredible team and grateful for the opportunity to care for such wonderful residents.

So grateful for Joystar! As soon as we moved our mom in 5 months ago, we were greeted with genuine…read morecare. Emily cooked authentic Chinese dishes and sang and danced with our mom to make the transition smoother, which was particularly difficult with her dementia. Mary always warms water to the temperature mom prefers and patiently blends food to keep her nourished. As mom's condition deteriorated, Jasmine checks on mom frequently and turns her to prevent bed sores. Jason is knowledgeable and leads with empathy. This team of caregivers and a super clean facility is rarely found and anyone looking for trusted comforting care would be fortunate to find an opening here

I have nothing but good things to say about this facility. I was very scared to pick a place to…read morecare for my grandma. I am glad I did. They have been great to my family and take care of my grandma very well. This is a hard time for my family and they have really came through. We have called them in the middle of the night for urgent situation and they showed up with such a positive attitude. I was even surprised they even remembered my grandmas birthday and came by to wish her a happy birthday. My expectations have been exceeded by the staff. I am very happy we chose this facility to help care for my grandma.

Great group of people everyone I met on the staff was super helpful and just overall great humans…read morewe had our mom on the services and after I saw the impact they had on our family's mental health I always recommend this as hands down the best option for hospice care!

My 43 y.o. daughter is now for more than a month in this center, (she had been thru several of…read moreRecovery Facilities in a last 19 years), and this place is the best she ever had. The structure of planned activities, restrictions, variety of educational classes, physical therapy and medical care- all designed to provide a higher level of life and recovery for people, who really need it. I believe no one family on its own can do , what is offered in Heritage Park N.C. Our loved one is very satisfied with services, including meals. We feel so grateful that she is in good hands there. The Heritage Park N.C. staff has been great, professional and a pleasure to deal with. Mental illness is very hard to handle on your own, and to know that you are not left helpless -makes the whole difference in the world ! It is not easy to do, what the staff ( all levels ) is doing daily, takes special hearts and knowledge. Thank you. Thank you very much.

My mother was sent to Heritage Park to continue her recovery after spending two weeks in the ICU…read more Even before her arrival, we were contacted by Carmen Rivera, the Admissions Director, who greeted us with a warm welcome and immediately made us feel supported during a very difficult time. Carmen also took the time to alert us to a potential issue with my mom's medical insurance that could have impacted her continued stay and care at Heritage Park after the first week. Understanding how sensitive and life changing this situation was for our family, especially concerning my mom's overall well being, Carmen approached everything with genuine care and professionalism. She helped us clearly understand the potential impact and guided us through possible solutions. Her knowledge, experience, and willingness to advocate for what was best for my mom truly became the calm in the storm we needed. Thanks to her guidance and expertise, we were able to resolve the issue within 24 hours. Carmen has been an absolute pleasure to work with, and we truly appreciate the care, attention, and support she provided in making our transition into Heritage Park seamless. My mom has been at Heritage Park Skilled Nursing for a little over a week, and the professionalism, kindness, and compassion shown by the entire administrative and healthcare staff have made her experience extremely comforting. The level of care, attention to detail, and commitment to providing the best service have been very reassuring. We feel extremely confident that my mom is in the best hands here. The entire Heritage Park staff has been amazing and a pleasure to work with. Working with Anna Alcaraz, Director of Social Services, has been both a pleasure and very insightful. She has played a key role in helping our family obtain resources for legal authorization such as Power of Attorney, as well as guidance for current and future healthcare support and housing or placement services tailored to my mom's needs. My mom has also shared how much she enjoys her physical and occupational therapy sessions and how friendly and supportive the staff has been. The nursing staff has been very attentive to my mom's needs, always taking the time to listen, explain treatments, and address any concerns. Overall, our experience at Heritage Park has been exceptional.

My mom spent about 2 months at CMCC. This facility is filled with caring cnas and lvns at nursing…read morestation 2. They have worked here for a long time and know what they are doing. The RN evaluator is also caring, friendly and very capable. If family is involved and communicates they are willing to work with you for the care of the patient. The housekeeping staff is friendly and kind and always want to help. My mom needed doctor appointments and transportation and this was all arranged by the hardworking social worker. She handles the care meetings and coordinates care as if she was a case manager. She handles the hair salon and even additional nursing attention as needed. She walks around and checks in on patients. At discharge she handled all the needed items for home care and worked hard to advocate for my mom. Admission staff was awesome. They were very welcoming and made sure she had coverage with her insurance. They are great to work with. The doctor that oversees the facility was not easy to communicate to in part due to her availability. She is a full time doctor seeing patients in her office during the day. She made an effort to call back after hours but my own schedule also got in the way. It would be best if the doc attended the care meetings upon admission so goals and care can be discussed clearly. It was difficult to pinpoint care plans. Staff would send message to doc that family want to discuss care and it was hard to receive info back quickly or at all. Maybe if the doc was present at limited but fixed hours on site it would help. PT/OT was good and made an honest and persistent effort to assist recovery. It helps if family is involved and asks questions regularly. My mom was independent prior to her medical issue so the goal was set to return her as close to that as possible. You have to make it known to them where she was before very clearly. Otherwise she may be released too early and becomes a fall risk. The food staff is very nice and concerned. They made an effort to give her Greek yogurt often for her digestion. The food is otherwise not very tasty or presentable and comes from the main facility. I'm sure the quality in Claremjnt Manor assisted living is better than in the rehab unit. My mom ate mostly in her room and so could not ask for extra items from the kitchen as those in the dining room. The dining room was filled with behabing persons that need assistance eating and this was hard to see for her to see while eating. She is a social person otherwise. I would definitely recommend this facility. They have helped her recover through 4 events in the past year and a half. No place is perfect but Claremont manor care center does a great job. They want to help and truly care. We are lucky to have them in Claremont.

I would like to thank the entire team at Claremont Manor Care Center for the care they provided my…read moremom while she was there nearly 2 years. It gives me comfort knowing that she was well cared for and loved by many of the staff members that provided care to her.

I was very pleased with the care I received from the nurse Jackie , she was very friendly and…read moreprovided excellent care , listen to my needs and was here on time when needed , conscious of my needs and feelings I wouldn't have someone else take care of my needs , took care of my peek line until removal.

This Health home care has been a wonderful experience. The wound nurses that visited me were kind,…read morecaring and did their job amazingly . Sylvia was always punctual, gentle and compassionate. Autumn, also a wound nurse was sweet, caring , and super friendly . The people at the office have been helpful and always willing to assist in anyway possible . Star med, keep up the great work in taking care of patients in their home.

Families Choice is the only choice! Working in the Healthcare industry myself and seeing firsthand…read morethe ratio of nurses/CNAs to a patient, patients don't get the undivided attention they need and us families want for our loved ones! Using a home care service gives you the attention you want for your loved one. We aren't able to always be around to help our loved ones as we may want. Ken, Tim, and their entire team are amazing! You can tell how knowledgeable and caring they are. They make you feel like a big family. My dad received the best care from them. They provided and anticipated for all his needs. I am forever grateful for the love and care the caregivers provided. They really hit the nail on the head with naming their company, Families Choice. They were, are, and will forever be my families choice. They are the only choice. Thanks so much again Ken, Nancy, and Tim for all you do for our loved ones!!!

I truly enjoy the work I do with this company. Helping families and clients with their care leaves…read morewith a feeling of happiness and pride for the work I am doing. I also enjoy getting to know new people on a regular basies

I just want to say that the whole staff (nurses, therapists, administration) have exceeded my…read moreexpectations and are really taking great care of my mom while she's getting rehab and recovering from her broken leg. This isn't an easy job to do, but Bella vista staff definitely goes above and beyond and they do a wonderful job! Davie C.

This rehab facility is horrible. It is not rehab at all. My mother became sick within this…read morefacility because of their poor care. My mother was sent here to strengthen the bacteria balance in her gut. She was forced to wear a diaper and was not permitted to use the toilet, and she is not incontinent. She would tell them I have to go to the bathroom and they'd say well then go in the diaper and I'll come right back and change you, and they wouldn't be back for hours leaving her to sit in her own waste. The food she was served was so bad sometimes she did not know what she was eating, but she had to eat because she was so hungry. I sent her food from Instacart so that she would have some healthy food to eat in her room. They would limit her water so that she would not urinate which resulted in delirium. She called me in the middle night and her mouth was so dry. I could hear her lips sticking together because they were refusing to give her water. They ignore the call lights. They would leave her in her poopy diaper for hours at a time, causing her to get UTIs. The delirium that she acquired at this place from their inadequate care was so bad that my California family thought that she was in her end times and was going to leave her there. When I called the office and kindly asked them to change her diaper for three hours to change one diaper, they hung up on me. I heard the nurses with unkind angry yelling tones yelling at my mother while I was on the phone and they did not know the phone was open. I texted the management of the facility trying to get my mother help and 90% of the time they ignored me. When company is there or they know the phone is open they are not hostile but as soon as there's no one around, they are. I've already called Ombudsman's to check out this facility. It should not exist; It is that bad. I drove 1800 miles to rescue my mom from this facility two weeks ago. The emotional abuse is one of the hardest hurdles to help her over. Do not take any loved ones to this facility. I will be reporting them to anyone who will listen. My son sent this up accurately when he said "that facility is nothing more than a pound for old people."

Great team! Marisol thank you for making things happen. Nurse Roy and Greg are great! Physical…read moretherapy team is great. Especially thank you for caring about and for my dad!

Bright lane has been a blessing for my grandma. She was discharged from the hospital. They couldn't…read morefind a home health to take her because of her insurance. Brightlane was the only company willing to see my grandma regardless of insurance. They sent out a nurse which was really helpful in explaining the process. Heidi and Nicole at the office were amazing. Their nurses, the 3 ladies were awesome. You can tell they love their job. When I tell you they went above and beyond for my grandma is an understatement. They healed out my grandmas wound. Bright lane I am forever grateful with your team. May the lord continue to bless you and companies like you. If I could give you more than 5 stars I would.