I can't say enough good things about Appling and the care they have provided for my grandparents…read more As they've aged, Appling has been an invaluable partner, consistently going above and beyond to ensure my grandparents receive the support they need. Their services have been not just essential but truly exceptional, offering peace of mind that I couldn't have achieved on my own. From their professionalism to their genuine care, Appling has made navigating our family's care situation so much easier. I highly recommend them for any and all elder care needs.

I can't say enough good things about this company. I had a previous hospice company that really…read morewere lacking in compassion in my opinion, was all about business. I switched to Appling Hospice Care and they were one of the most organized and supportive groups of people I've ever met. They quickly made me and my mother feel like we were in good hands. I'm giving them 5 stars and that's only because 10 stars aren't an option! Jeffrey M.

I want to thank the staff of All Saints Hospice they we're incredible and loving and understand…read morewith my mom and the family. I don't know what we would have done with out there help. They would take my call all hours of the day and night. Also thanks to Dr. Wilbert Tsai in Pomona he is the doctor that works with the Hospice he even came to see my mom the first day she was placed on hospice and when the staff tried to get a hold of him he always responded no matter the time. My mom passed away on March29, 2020 but I am thankful that we had them on our side

This review is much past due but well deserved, better late than never. My mom was on hospice for…read more(8) months with All Saints. I was her full time care giver, and without the help of All Saints, I would have lost my mind and not have made it through such a hard time. My Mother was very well taken care of. Several times a week Gloria would come and bathe her. My Mom enjoyed that time getting "pampered" and was always all smiles. As she slowly began to succumb to her Alzheimer's, the support of All Saints, especially Janelle her nurse (who always made her laugh) and Jean her social worker, were imperative to both my Mom and I. I didn't realize how much I would need their help in just listening and their understanding in my fears and sadness. They were always available to answer any and all questions. The morning of December 5th, 2018, I knew my Mom was passing. I called Janelle crying and hysterical, she came over right away. Her calm demeanor and kind words helped me process and prepare to say good-bye. After my beautiful Mother passed, I was offered so much support in the ways of phone calls and visits from Marissa and their Chaplin Patricia. Janelle came to my Mom's funeral and to this day has checked in on me. Of course I have my husband and our family to lean on, but you don't realize how much you rely on the support in the people of hospice. I am grateful my Mom had such good care in her final days. I am grateful I had such good care as well.... Thank you All Saints.

My mom spent about 2 months at CMCC. This facility is filled with caring cnas and lvns at nursing…read morestation 2. They have worked here for a long time and know what they are doing. The RN evaluator is also caring, friendly and very capable. If family is involved and communicates they are willing to work with you for the care of the patient. The housekeeping staff is friendly and kind and always want to help. My mom needed doctor appointments and transportation and this was all arranged by the hardworking social worker. She handles the care meetings and coordinates care as if she was a case manager. She handles the hair salon and even additional nursing attention as needed. She walks around and checks in on patients. At discharge she handled all the needed items for home care and worked hard to advocate for my mom. Admission staff was awesome. They were very welcoming and made sure she had coverage with her insurance. They are great to work with. The doctor that oversees the facility was not easy to communicate to in part due to her availability. She is a full time doctor seeing patients in her office during the day. She made an effort to call back after hours but my own schedule also got in the way. It would be best if the doc attended the care meetings upon admission so goals and care can be discussed clearly. It was difficult to pinpoint care plans. Staff would send message to doc that family want to discuss care and it was hard to receive info back quickly or at all. Maybe if the doc was present at limited but fixed hours on site it would help. PT/OT was good and made an honest and persistent effort to assist recovery. It helps if family is involved and asks questions regularly. My mom was independent prior to her medical issue so the goal was set to return her as close to that as possible. You have to make it known to them where she was before very clearly. Otherwise she may be released too early and becomes a fall risk. The food staff is very nice and concerned. They made an effort to give her Greek yogurt often for her digestion. The food is otherwise not very tasty or presentable and comes from the main facility. I'm sure the quality in Claremjnt Manor assisted living is better than in the rehab unit. My mom ate mostly in her room and so could not ask for extra items from the kitchen as those in the dining room. The dining room was filled with behabing persons that need assistance eating and this was hard to see for her to see while eating. She is a social person otherwise. I would definitely recommend this facility. They have helped her recover through 4 events in the past year and a half. No place is perfect but Claremont manor care center does a great job. They want to help and truly care. We are lucky to have them in Claremont.

I would like to thank the entire team at Claremont Manor Care Center for the care they provided my…read moremom while she was there nearly 2 years. It gives me comfort knowing that she was well cared for and loved by many of the staff members that provided care to her.

I was very pleased with the care I received from the nurse Jackie , she was very friendly and…read moreprovided excellent care , listen to my needs and was here on time when needed , conscious of my needs and feelings I wouldn't have someone else take care of my needs , took care of my peek line until removal.

This Health home care has been a wonderful experience. The wound nurses that visited me were kind,…read morecaring and did their job amazingly . Sylvia was always punctual, gentle and compassionate. Autumn, also a wound nurse was sweet, caring , and super friendly . The people at the office have been helpful and always willing to assist in anyway possible . Star med, keep up the great work in taking care of patients in their home.

My 43 y.o. daughter is now for more than a month in this center, (she had been thru several of…read moreRecovery Facilities in a last 19 years), and this place is the best she ever had. The structure of planned activities, restrictions, variety of educational classes, physical therapy and medical care- all designed to provide a higher level of life and recovery for people, who really need it. I believe no one family on its own can do , what is offered in Heritage Park N.C. Our loved one is very satisfied with services, including meals. We feel so grateful that she is in good hands there. The Heritage Park N.C. staff has been great, professional and a pleasure to deal with. Mental illness is very hard to handle on your own, and to know that you are not left helpless -makes the whole difference in the world ! It is not easy to do, what the staff ( all levels ) is doing daily, takes special hearts and knowledge. Thank you. Thank you very much.

My mother was sent to Heritage Park to continue her recovery after spending two weeks in the ICU…read more Even before her arrival, we were contacted by Carmen Rivera, the Admissions Director, who greeted us with a warm welcome and immediately made us feel supported during a very difficult time. Carmen also took the time to alert us to a potential issue with my mom's medical insurance that could have impacted her continued stay and care at Heritage Park after the first week. Understanding how sensitive and life changing this situation was for our family, especially concerning my mom's overall well being, Carmen approached everything with genuine care and professionalism. She helped us clearly understand the potential impact and guided us through possible solutions. Her knowledge, experience, and willingness to advocate for what was best for my mom truly became the calm in the storm we needed. Thanks to her guidance and expertise, we were able to resolve the issue within 24 hours. Carmen has been an absolute pleasure to work with, and we truly appreciate the care, attention, and support she provided in making our transition into Heritage Park seamless. My mom has been at Heritage Park Skilled Nursing for a little over a week, and the professionalism, kindness, and compassion shown by the entire administrative and healthcare staff have made her experience extremely comforting. The level of care, attention to detail, and commitment to providing the best service have been very reassuring. We feel extremely confident that my mom is in the best hands here. The entire Heritage Park staff has been amazing and a pleasure to work with. Working with Anna Alcaraz, Director of Social Services, has been both a pleasure and very insightful. She has played a key role in helping our family obtain resources for legal authorization such as Power of Attorney, as well as guidance for current and future healthcare support and housing or placement services tailored to my mom's needs. My mom has also shared how much she enjoys her physical and occupational therapy sessions and how friendly and supportive the staff has been. The nursing staff has been very attentive to my mom's needs, always taking the time to listen, explain treatments, and address any concerns. Overall, our experience at Heritage Park has been exceptional.

I just want to say that the whole staff (nurses, therapists, administration) have exceeded my…read moreexpectations and are really taking great care of my mom while she's getting rehab and recovering from her broken leg. This isn't an easy job to do, but Bella vista staff definitely goes above and beyond and they do a wonderful job! Davie C.

This rehab facility is horrible. It is not rehab at all. My mother became sick within this…read morefacility because of their poor care. My mother was sent here to strengthen the bacteria balance in her gut. She was forced to wear a diaper and was not permitted to use the toilet, and she is not incontinent. She would tell them I have to go to the bathroom and they'd say well then go in the diaper and I'll come right back and change you, and they wouldn't be back for hours leaving her to sit in her own waste. The food she was served was so bad sometimes she did not know what she was eating, but she had to eat because she was so hungry. I sent her food from Instacart so that she would have some healthy food to eat in her room. They would limit her water so that she would not urinate which resulted in delirium. She called me in the middle night and her mouth was so dry. I could hear her lips sticking together because they were refusing to give her water. They ignore the call lights. They would leave her in her poopy diaper for hours at a time, causing her to get UTIs. The delirium that she acquired at this place from their inadequate care was so bad that my California family thought that she was in her end times and was going to leave her there. When I called the office and kindly asked them to change her diaper for three hours to change one diaper, they hung up on me. I heard the nurses with unkind angry yelling tones yelling at my mother while I was on the phone and they did not know the phone was open. I texted the management of the facility trying to get my mother help and 90% of the time they ignored me. When company is there or they know the phone is open they are not hostile but as soon as there's no one around, they are. I've already called Ombudsman's to check out this facility. It should not exist; It is that bad. I drove 1800 miles to rescue my mom from this facility two weeks ago. The emotional abuse is one of the hardest hurdles to help her over. Do not take any loved ones to this facility. I will be reporting them to anyone who will listen. My son sent this up accurately when he said "that facility is nothing more than a pound for old people."

We had hospice with us for 1 whole month (until my father passed away). I will say that the staff…read moreas a whole was 5 star (amazing; respectful, kind, courteous). However, we had 1 staff member who came and decided she needed to take pictures of my incoherent fathers private parts. We did not sign any paperwork giving consent for that to be done either. My wife walked into my fathers room to the sight and sound of their staff member taking pictures on her personal phone of his naked private parts. My wife immediately told her to delete the pictures and to never do it again. I messaged the management about it and they apologized profusely & promised me the problem had been rectified and that it would never happen again. We never saw that staff member again either. Outside of that specific issue we had no other issues with any of the staff who cared for my father. The rest were amazing & caring. My other issue was when my father passed. We called and had to wait like 6+ hours until someone came to pick up his body. The real kicker was the staff member who came out to make sure my father had really passed. She was disturbingly more focused on making sure she got a count of all my fathers prescriptions that they had issued him. He's laying dead on the bed and she wants us to run Around the house and track down his medications. She could have cared less about the 20 other medications that he was issued by other doctors; she only cared about the meds that they issued (many of which are simple over the counter meds). She then proceeded to take forever individually counting all the medications and then she poured them into cat litter & mixed with water. Then she left the bag for us to dispose of. Biggest distasteful professionalism in my life that I've seen. My father just passed and I got to sit at a table while this staff member counts medications. Like for real! Horrible method of assessing when something is appropriate to do; timing! Outside of these 2 horrendous issues (of which, I have not sued them over for illegally taking pictures of an incapacitated mans private parts) - I will say that the Visiting Nurses who come to care for the Hospice Patient - they were 5 stars Hands down!!!

My father had to be put on hospice due to an untreatable condition, GHC Hospice is hands down the…read morebest hospice company around. My father was not a very patient or easy patient to care for, but his charge nurse Francisca Flores was truly an angel! She cared for my father right up until the end of his life. Her patience and grace were something to be commended. I will forever be grateful to GHC Hospice for their ability to take a REALLY difficult patient and show him love right up to the last moments of his life Their care made a difficult situation really feel so peaceful to our family. I can't explain the level of concern and care they provided for our family. I would also like to recognize Monica Figueroa - community relations for her communication, care and ability to get the necessary help immediately for both my father and our family. Losing a loved one is already hard enough, but GHC hospice took a really hard situation and made it as painless as possible for my family. I will be forever grateful for GHC hospice staff! Don't think twice if you are put into a position to have to put a loved one on hospice. GHC hospice is AMAZING!

My grandma was recently there, and what she went through is unacceptable. She soiled herself and…read morehad to wait two hours before anyone helped her. The caretaker who noticed the situation never came back to clean or change her. My grandma was in tears telling me this. No one in your care should ever be ignored or left in that condition. She didn't give me the caretaker's name, I don't know exactly who it was but that caretaker needs to do her job properly or find another place to work, because this kind of neglect is disgusting and should never happen again.

Took good care of my mother while staying here. Was a rough transition but the staff accommodated…read moreand the nurses were extremely sweet. Mom was happy with her stay for rehab here.