WARNING! STAY AWAY!…read more Awful! My poor, naive cousin (who's a tourist) fell for this sketchy shop. If you speak broken English you're bound to be hassled by the shopkeeper to buy unnecessary luggage. They don't tell their clueless customers about their return policy, which is nonexistent. "No refund, return in 7 days ONLY exchange or store credit with $25 service charge, 15% restocking fee." Total rip off! Hope this store closes or gets kicked off the Camarillo outlet. This shop belongs elsewhere.

Jeremy is a luggage expert and I appreciate the time he spent reviewing all the pros and cons of…read more certain luggage brands. Because of his expertise, I was able to quickly find exactly what I needed at a fraction of the cost. I highly recommend Luggage Factory and if possible, speak to Jeremy!

Stopped in here because I saw Yellow Luggage through the window. The Yellow had material and…read morezippers separating the shells--not good--won't last. They also sell the "Hot Mess" luggage line I posted a picture of. Some of the luggage that I looked at will not hold up under the pressures of air travel but they look good. Really what you need for air travel is the Samsonite Hard Side suitcase with 2 wheels and a rubber between the shells. I ask how much the Aluminum Suitcase was and the clerk said something in the range of $750! This is not a cheap store to buy luggage but check it out.

We visited here on Sunday, Aug 6 around 2-3pm The guy helping us was super chill and didn't push…read moreus. We knew what we wanted, but it was great to shop without having someone follow us around. He gave us space to inspect the luggage and the checkout was easy and organized. The only downside is the luggage we bought was part of a set, and we only needed one carryon rather than a checked luggage, and they couldn't be sold separately, but Samsonite is so amazing that it doesn't really matter. The carryon we currently have has travelled the world without any issues on several airlines, both as a checked and carryon piece. We wanted to buy the exact same one and we were so happy they had it! We bought it years ago and weren't sure it was even in production anymore. We don't use Checked very often, but now that it's part of the set, maybe we will! It also would have been nice if he had mentioned the $20 off with Yelp, and we were expecting lower prices for an "outlet," considering we could have bought the same one on-line for the same price. But, we love the luggage and appreciate not-so-pushy customer service! Thanks for your help!

Today, I returned to exchange my Willow Green Gen 4.3 bag to black. I purchased the green one…read moreoriginally because it was on sale and I really wanted this size carryon. The black version was more expensive so I settled for green. After having the green bag for a week, I couldn't get the black one out of my mind. So I went back to my favorite Tumi Store at the Camarillo Outlets. Audrey, Amy and Avian assisted me with the best customer service possible. That's why I drove an hour to get here. The Tumi Staff is five star top class. Thank you, thank you, thank you. VJ

The staff were friendly but I couldn't find an item that I was looking for but they did have a lot…read moreof other items in their collection.

'Tis the gift giving season again. So here I am looking for some gift ideas…read more Since knowing my local friend, I only saw her with a Kipling crossbody. So I thought it's time to give her another bag to use. The store has a lot of colorful bags in different styles. With enticing deals as well. An employee is so happy to help me out and gave suggestions too. I chose a small crossbody bag that I thought was useful to my friend. *I have to leave mid shopping because the temperature inside the store was too hot for me then came back after a while. It was much better.

Great customer service. We bought many bags because at 60% off plus another 20% off, well how can…read moreanyone resist? The sales lady fetched many different bags for us, all with a smile. They also have an embroidery machine should you want to personalize your bag.

Do not buy here. They won't help with any problems with your purchase. Get it from Amazon, it's…read morejust so much easier!!!

Came in here today to get a new computer bag for my girlfriend. The woman who helped us was not…read moreonly funny but so knowledgeable about the products in the store. We Really enjoyed our shopping experience and didn't mind spending a little more to get an excellent quality with a lifetime warrenty. Thank you

What a nice Kohl's store. A terrific selection of men's and women's attire and home goods etc. The…read morestore is clean and well organized. The clearance items are priced to go and the sale items a good value as well. The customer service was terrific and the ambiance pleasant. Good products, value and service. Recommended

If you like legwork and "cash coupons", this is the place to 'Kohls'!…read moreRemember, vendor like kohl's wants its customers to keep coming back by offering company cash back after you meet a minimum purchase requirement has been fulfilled. So, my wife loves this place to buy what she needs & get the kohl's cash. Then she uses the cash on the next purchase! Btw, shout out to friendly Ms. Lola at Kohl's Newbury Park. She was very helpful when we were there, helping us out with getting our order shipped to the Kohl's in Newbury Park. She did it above and beyond her duties. Thank you, Ms. Lola. Enjoy shopping at Kohl's!

Always clean but be prepared for crazy lines, they absolutely need more cashiers. They always…read moreprovide clean and great selection of items

It had been a while since I last visited TJ Maxx, and this location felt crowded, likely because of…read morethe season. There's a wide variety of items to browse, and while you can find some great hidden gems, it does take patience. Overall, the prices are very reasonable.

I recently went here to get the strap of my leather purse fixed, which had snapped. Pop's not only…read moregave me a fair price for fixing the issue and other straps to prevent it from happening again, but did so in a timely manner, getting my purse ready even before their first estimated completion date. I was greeted with grace each time I went in. Very nice people and a great local business to support, especially for such good craftsmanship.

Mike experience here was wonderful. They did a great job fixing a pair of my golf shoes and a pair…read moreof my daughters shoes. Can't recommend them enough.