My uncle has been trying to stop smoking for years now and was not successful. So i went online…read moreand did some research in hopes of finding a way to help him. Hope came in the form of an amazingly knowledgeable man named "George" (who i am eternally grateful to). After spending 15 minutes on the phone with me, I made the drive to Simi Valley with my uncle to see George. Perhaps i pre-judged cigar shops but honestly George was one of the kindest, most knowledgeable men ive met since I moved to California. He TRULY CARES and gives honest advice. Regardless of weather you are interested in quitting smoking cigarettes, or simply want to know about a certain product, this place is your dictionary. To my surprise, there is SOO much more than just E-cigs! It is definitely unlike other smoke shops; it beautifully designed, clean and VERY fairly priced. There is a vast variety of very cool items that I (and most men) love. During my time there, i overheard another employee telling a customer that "she doesn't have to make a decision now," she should go home and think about it because "you should feel confident in your decision", words i never thought i would hear in such a place. Clearly his staff is as ethical as he is. Most important, my uncle has not had a cigarette for over THREE WEEKS NOW!!! This hasn't happened in over 15 years, and i honestly have you to thank George. You are a good man. God bless you guys.

George is a legend, please visit this store as if your life depends on it. Not only does this shop…read moreinclude a stellar selection of products for an incredible price, but the employees are fantastic and quite intellectually stimulating. 10/10 experience, will be visiting again when I'm in town. Thanks to all!

Little more expensive but quality pieces and accessories. Hear the upsell, maybe a decent deal to…read moregrab.

I bought a Dragon Egg product from this store three days ago, but I was not satisfied with it at…read moreall. I found out that their exchange policy does not allow exchanges after two days. Unfortunately, I was out of town over the weekend visiting friends, so I wasn't able to come back sooner. Today, I came directly to the store hoping to exchange the product for a higher-quality item and pay the price difference. It had only been three days, but they refused to make any exception or help me in any way. What made the experience even worse was the behavior of the male employee who was working at the store today. The female employee who originally sold me the product was very helpful and polite. However, the male employee I dealt with today was completely different. He showed no interest in helping me, made absolutely no effort to find a solution, and had a careless and dismissive attitude. I honestly have never dealt with such a disrespectful salesperson. I wasn't asking for anything unreasonable--I simply wanted to exchange the product for a higher-quality and more expensive item and pay the difference. Based on my experience, I definitely do not recommend this store. I strongly recommend shopping somewhere else.

Although they have a good inventory. The wanna be Greaser kid that drives a Japanese car is a REAL…read morePRICK. He's a poser and thinks he's cool.. he has a bad attitude and I'm going to take my business elsewhere...

Awesome customer service I didn't get his name but knew exactly what I wanted when I showed him and…read moretook the time to mention every flavor for me to choose . Also great prices . My new go to spot and it should be yours too

I gave up regular cigarettes 20 years ago, but recently decided to try the new post-ban clove…read morecigars. I missed the taste. The owner was very helpful in discussing the current varieties, and over the course of a couple of weeks I sampled many that he had to offer. Overall, this place has the best selection of cloves of all the local shops I have been to. And unlike other places, his selection is FRESH! Makes a huge difference. I told him that I limit myself to just a couple a day, because I didn't need a massive nicotine habit again, and clove cigars are more than half tobacco. He suggested that I try the Ecstasy brand herbal cigarettes. Tobacco free. I had not even heard of them before, and I haven't seen them in other shops. They are actually quite good, and serve the "stress smoke" purpose without nicotine. I appreciated him taking the time to discuss them with me. That is top notch customer service. And he is a very friendly and knowledgeable person. I would recommend this shop to anyone looking for the best prices, fresh products, and friendly and helpful customer service.

My daughter and I always go to this shop. Mike is really nice and so is the guy that works on…read moreMonday's. This is the best shop in Simi. We don't go anywhere else. He has helped us with faulty vapes also and asks about my family. He knows my Mom is sick with dementia and asks about her every time. Just a great person. It's like visiting a friend when we go in there which is very often. Cindy & Sami

The Service , Price and the very Friendly attendant , they carry…read more the High end some stuff and Hand made Tobacco Pipes at very friendly prices I use to go to Blown Away Tobacco, but they don't care about their customers and only sell low grade Chang-Feng Pipes at prices 4 times higher than anywhere else, so this Place is a God send and will continue to get my Business each month Try it You will like them !!! Great Prices !!!

Great owner & prices. Family owned business. I go nowhere else, but here. They take there time to…read morehelp you.

This is the best smoke shop in the valley. The guys are always nice and helpful. They don't make me…read morefeel like an idiot because I don't know that much about these products and they're always kind plus their selection is wonderful.

I can't say enough good things about Casa de Smokes. The owners are not only incredibly…read moreknowledgeable about their products but also genuinely friendly and welcoming. Every time I visit, they take the time to chat with me, answer my questions, and help me find exactly what I'm looking for. It's rare to find such a combination of quality products and exceptional service plus great pricing!! Whether you're a seasoned smoker or new to the scene, Casa de Smokes is the place to go. I highly recommend checking them out--you won't be disappointed!

Yes best customer service ready friendly great hours nice and good service clean many products to…read morechoose from like vape cards Cigarettes cigarrars

Service, value , always carry a wide supply of accessories at reasonable times pickup orders ready…read morefrom online sales with very good hours 7 days a week. Love this business, owner and staff. They help handicap people always with patience and kindness. Blessed they are here!

Been a customer for this store for many years now, I've always been treated with kindness and…read morerespect. The dude is really funny once you get to know him LOL COVID safe and cool little mom & pop shop. Idk what else to say other than to support your local businesses!

I've been buying cigarettes here for the last five years and I always make the extra effort to…read moreswing by here because they are so nice!.... Low prices especially if you are paying with cash and a clean friendly environment every time I walk in the door.....my favorite place to buy cigarettes, random lighters, and other cool stuff!...

Wonderful place and great service! Really awesome deals as well. I recommend! Amy was a huge helpread more

Ash! Thank you for the all the great products. Love the tobacco, vapes. You guys are always open…read morelate, and have great prices!

Hallelujah!! A solution to my spouse's incessant cigarette smoking, he's smoked Camels for 20 years…read moreand the cost of them is always the center of my frustration in our budget- well, these lovely ladies offer a real-life solution to fulfilling his nicotine need for a fraction of the price and less chemicals. I'm so grateful to have found this place and recommend recruiting the cigarette smokers in your life to buy these natural hand rolled cigarettes. Amazing price !! I can also speak for my husbands best friend whom also made the switch to these cigarettes. They are real value and to try out for the first time you can get carton for like $24.99!! After that it's $40 or so.

I've been a customer for many years way back when they were in Chatsworth. I would drive from Simi…read moreValley to Chatsworth to purchase tobacco and tubes. These ladies are always ready willing and able to help. Friendly always serve you with a smile. Now that they are in Simi I'm elated. Don't have to drive so far and am a happy camper. Their price is right and their service is great.