Yes best customer service ready friendly great hours nice and good service clean many products to choose from like vape cards Cigarettes cigarrars read more

Cig Store Number 5 - Tobacco Shops Near Me - Simi Valley, California

The workers are amazing the owner is super friendly and outgoing they always have what I need from flavored juice I'm glad that this store is here read more

Cig Store Number 5 - Tobacco Shops Near Me - Simi Valley, California

Decided to pop in and grab some cigars for Father's Day. Upon entering, the clerk popped up out of nowhere from the back. Instead of acknowledging me, the kid who is barely 18, if that, is talking on speakerphone with his cellphone and barely gives a head nod. No sort of effort for anything so I decided to walk right out. Unfortunately, the front entrance is also sticky. Never will be coming back here again read more

This is the best local store! Prices are great and the customer service is top shelf. I especially love that they're open earlier than most places. Ordering online, calling in or walk ins are all easy options! read more

Rip off - overcharging and selling defective merchandise . I purchased a disposable Vape pen - On Tuesday evening . First of all it said right in the box $3.99 but my receipt shows that she charged me $9.99.. I didn't even realize she overcharged me when I was there because she had issue with credit card terminal .. I didn't open my Puff until this morning- Thursday morning - and nothing - doesn't work - no puffs - no blue light - no nothing - totally dead. The only good thing about this business is that it is open at 8:00 am . I stopped by this morning , right at 8;00 am - same girl working. I told her about this Ecig not working. And she looked disgusted . Interrogated me when I bought? How does she know I didn't use already - told me I should of opened it when I got it and not wait a day . I Just walked out . I'll take the loss of 9.99 - this store has zero customer service and it's ridiculous that they are the one that sold crappy merchandise and they tried to turn it around on me . I would not recommend this store to my worst enemy and I will never go there again . read more

So I come here quite often for Puff disposable vapes. The staff is always very kind and well attentive. I have never had any issues coming here. Both the owner and the other young man working are superb. Great place to stop by when in need of tobacco related goods. read more

BEWARE!!! These people are not honest. They knowingly cheated me and then denied it!!! If you buy anything, make sure you count your change and are not distracted enough, as I was, to walk out without the product you pay for. If you go back, they will deny that you were ever there!!! These people SUCK! read more

The gentleman that works there now is so nice that this is the best place to go in Simi. He is polite, helpful, honest, and has a fantastic opera voice! read more

This place sells to under age kid have caught then twice now and when you ask for the manger Rita she says she not the manger then admits that she is when you tell her you have proof of this which she is the one and her employer name Ryan dose the same thing which told me he dose not do this so how did a kid come into the store today and purchase stuff today????? And when I spoke to Rita also today after her saying she not the manger which she lied about it and when I tell her for a fact that she dose she says well I must of been busy at the time of the under age kid made the purchases from her but you were not to busy to sell it to the them she said she was sorry this happen and I said well if I know this store dose it again I would call the police and then she say I'm busy I got to go. So when Ryan sold this today which I have proof to I called the police this is why we have these laws to NOT TO SELL TO ANYONE OVER 21!! Don't support this store that sells to kids. read more

First I'll say that I checked this place out, originally, because it was right around the corner from where I live, so getting more e-liquid was a snap. At the time, it was run by a kind, quiet, Asian family, and I never had any problems. In the last couple of months, it was bought by new owners, and while it was previously good, it's now even better. It's remodeled, has more space, and they even have a vape bar, if folks want to sample anything. The guys who work there are really cool, and at least one of them vapes, so I'm able to get decent, and honest, flavor recommendations, on which ones he likes, as well as which ones sell the best. I've yet to be let down. On that note, they have a crazy variety of....everything you'd want to see at a smoke shop. So far so good, as far as my experience. read more

A fun store! The guy there was hilarious and had a good time. Enjoyed going there! I think the guy at the front was Lebanese or Armenian? I'm not sure, but it was a good experience. read more