Been coming here since pre-covid, quality of products and service used to be high quality. Now they…read moresell fake temu vapes and when you walk in to show them 30 seconds after purchasing, they tell you they cant do anything about it. That's why they run so many deals because they know their product is shit. Save your health and money, go buy somewhere else. Sad to see the decline in quality over years.

Also bought a vape in front of them opened the vape in the store and it was a burnt flavor didn't…read moreeven want to exchange or give me my money back don't waste your time with their fake business

These guys are cool. Always great you when you come in, they'll let you come behind the counter to…read morebrowse if you can't see. They have a good selection of everything and even sell foreign candy/chips and small things like Sunglasses Obviously it's a smoke shop and they need to keep the doors open so prices are a little high, but usually they'll give you a deal if you get a full carton of cigarettes or multiple vapes

Purchased two foger refills that were burnt and defective. I would avoid this place for fogers. No…read morereturns either... yuck

This guy was so helpful... I'm not sure why there are any negative reviews. He seems to be such a…read moregood guy and the carton of cigarette prices were great.

Horrible customer service. Don't buy from this place. I tried supporting a small business and made…read moreit a point to buy from this store even though the product I buy is sold everywhere. I've been coming here to buy disposable electronic vapes for a few months. now there's been two occasions where the vape I purchased was defective. The first time he was reluctant to exchange it, but did. The second time he said, it's not his problem. The product appeared to be working fine when I tested it in the store, but I quickly realized that it was not working properly. This electronic vape usually last me several weeks. This one is almost empty after only using it this weekend. The battery isn't charge and it's burning after I inhale wasting the juice inside. Don't buy from this place if you expect customer service.

Really awesome local shop! Super helpful and friendly staff. Ashley is always sooo helpful and…read moreknowledgeable :) Thanks to her! I would recommend this place to anyone in town! Great selection of house flavors and equipment! Chill atmosphere with games and snacks! They even have social events and revolving deals! And one day I will beat their high score on galaga!

Best shop in Simi. Owner is great guy! Staff is super friendly(: This is definitely my go to shop…read morefor all my vaping needs!

Sold me a fake plug n play battery. The logo was stamped on and not engraved, the LA in Play were…read morenot connected and there was flaked off paint on the inside. I knew it was a fake when I opened the box and the button was scratched up. Cannot believe I paid 30$ for a fake battery.

Sam is always very polite and helpful. He has a large…read moreselection of smoke products and his pricing is good. It's a little out of my way, but I'm HAPPY to do business with him!

Great cigar location. Amazing selection of Tatuaje and Opus x's. Comfortable seating with friendly…read morefaces to smoke with. Owners are kind and knowledgable. One of my favorite lounges to stop in and smoke.

make it shorter as a review Exceptional experience, thanks…read moreto Faraz. Joined a friend expecting a typical lounge visit, but left with incredible satisfaction. Faraz (likely the owner) treats customers above and beyond any cigar shop I've known. His hospitality made the night uniquely joyful. Highly recommend.

Little more expensive but quality pieces and accessories. Hear the upsell, maybe a decent deal to…read moregrab.

I bought a Dragon Egg product from this store three days ago, but I was not satisfied with it at…read moreall. I found out that their exchange policy does not allow exchanges after two days. Unfortunately, I was out of town over the weekend visiting friends, so I wasn't able to come back sooner. Today, I came directly to the store hoping to exchange the product for a higher-quality item and pay the price difference. It had only been three days, but they refused to make any exception or help me in any way. What made the experience even worse was the behavior of the male employee who was working at the store today. The female employee who originally sold me the product was very helpful and polite. However, the male employee I dealt with today was completely different. He showed no interest in helping me, made absolutely no effort to find a solution, and had a careless and dismissive attitude. I honestly have never dealt with such a disrespectful salesperson. I wasn't asking for anything unreasonable--I simply wanted to exchange the product for a higher-quality and more expensive item and pay the difference. Based on my experience, I definitely do not recommend this store. I strongly recommend shopping somewhere else.

This is the best smoke shop in the valley. The guys are always nice and helpful. They don't make me…read morefeel like an idiot because I don't know that much about these products and they're always kind plus their selection is wonderful.

I can't say enough good things about Casa de Smokes. The owners are not only incredibly…read moreknowledgeable about their products but also genuinely friendly and welcoming. Every time I visit, they take the time to chat with me, answer my questions, and help me find exactly what I'm looking for. It's rare to find such a combination of quality products and exceptional service plus great pricing!! Whether you're a seasoned smoker or new to the scene, Casa de Smokes is the place to go. I highly recommend checking them out--you won't be disappointed!