Our experience with Load Bearing Walls was not a positive one…read more While the crew and staff were consistently courteous and cleaned up after themselves - which is why the company is receiving two stars - LBW was going to complete work that was obviously unnecessary once our garage trim was removed. The customer should not need to pull the lead and press for answers about whether a 40 year old header needs to be replaced if trade can see that the header is fine. See photo. Contractors and trade should be honest from the start, beginning with the initial estimate. Other red flags (in retrospect) worth mentioning that are consistent with other recent reviews: -The employee who provided an estimate showed up over an hour before the scheduled time, examined our garage framing from only the outside, and did not return to finish the estimate an hour later as promised. -LBW scheduled our job a week later than initially agreed. -The lead asked open ended questions about the scope of the job upon arrival at the job, making it unclear whether he knew what work needed to be completed. As pleasant as the lead and office administrator were, it feels like we were hustled. If you engage with LBW, make sure you need the work!

At 65 years old, this is only the second review of a business I've ever written but I feel like I…read morehave been so taken advantage of or mislead that I had to write. This is a pretty long review so if you'd prefer to skip the details, here's my review in summary...it's like the old joke about the guy that's offered a great deal on a used car and when he goes to pick it up there are no tires on the car. When he questions the seller, the seller responds "Oh, I didn't know you wanted tires too". I asked for an estimate on removing the poles left from my tearing out the drywall on a couple of walls in our very small 1970's ranch-style home. After a Zoom consultation with Jason, I believe, he sent me a written estimate which I accepted and paid a 25% deposit. I'm not sure of his name because I never heard from or saw him again. Two weeks before the project's scheduled date someone else from LBW's came out to look over the project and told me that there was no way they could do the project for that price and so if I wanted them to do the "drywall patch" afterwards it would be another $3800. $3800. This was more than 50% of the total project. I asked what that entails and he explains that it was just covering the 2 beams at the ceiling line with drywall putty. The way it was explained to me it seemed like a very insignificant thing as well as seeming to be way overpriced for the amount of work he described it would involve; so I said "Well geez then I'll just have to do that myself or something." This had been scheduled for weeks and now at the 9th hour they're wanting another $4000 from me when the whole project was only $6500 to start with! I got my written estimate out to show him and the way the estimate reads there were 3 categories...the first category described part of the project and the extended amount was $0. The second category described a bigger part of the project and the extended amount was $6500. The third referred to "tape and bed" and the extended amount was $0. The bottom line or total was therefore $6500 which I assumed included everything in the estimate. This was the first I'd heard of anything costing "extra". He didn't comment or say anything else and just made a note on his paper. After he left I really felt like I had been part of a "bait & switch" deal or something. The same person came out again several days before the project was to start and we went over the same details. I asked again about the drywall and he again explained it to me like it was just covering "the slit in the ceiling we have to make in order to raise the beam into place." Again he made it seem like almost an afterthought or that I would just have to throw a little drywall putty up there along a slit line just to cover the edge of the new beam. There was no warning or concern I didn't understand the extent of what we were discussing or anything. I asked it he would be there just to make sure and he said he would. And just like I initially thought the estimate included everything necessary to do the job I now also thought I knew what to expect at the completion of the project. The day of the job about 8 men showed up but he wasn't one of them. Like the estimator I never saw the second guy again either. Only 1 of the 8 men spoke even the slightest English and I mean the type of non-speaking English person that responds to you basically with just a blank stare when asked something. At 5pm they were finished and the pictures show how my house looked at completion (except it DOESN"T show how there were also about 10 bundles of electricity/outlets/switches left hanging from the ceiling and laying on the floor where my two dogs were discovering something new for potential chewing...SO I asked a nice neighbor and he came over and tacked them up into the ceiling for safety until I could get someone out to fix them. Of course I'm not prepared and now have to find someone to do all this work and in the meantime live only in our bedroom as the temperature in the house is the same as it is outside. In late June in Texas. Our house is very small. I had started trying to update our 50 year old house myself a couple of years ago to save money however my husband then got very very ill and after being hospitalized for weeks and going through several life-threatening surguries he returned to work only to be let go. So we are now completing the project I started two years ago simply because we cannot afford our house anymore and in order to sell it must have the ceiling fixed. My husband is 70 and is in poor health. $6500 is ALOT of money for us right now and now I guess we have to come up with a lot more. I just feel extremely let down and stupid. I wish someone had explained the project to me more clearly or had given me an estimate that included not leaving our entire ceiling open. If anyone knows anyone who does this kind of work for a reasonable fee at this point pls let me know...mcintoshmail2012@gmail.com

Good work. Satisfied with good customer service…read more Totally Im recomand this company. Owener Tom is very kind and effort until customer wants.

We were very pleased with Tom and his people from the beginning to the end of our project. He was…read morevery prompt and professional and explained the entire process. He provided color and stamp choices. They hauled away all of the debris and left our property in good shape. We were also pleased with the pricing and quality of the job.

Issues with communication and scheduling, and work not being done as promised. During quoting he…read moreemphasized that he would make sure the work was done with quality and would come back as he needed if I was unhappy with something. This promise was not kept. For context we started a job worth about $4000 back in Feb 2024 -- replacement toilets, installing vent hood, fixing a portion of drywall and paint in 3 spots in the ceiling, and changing window balances. It is now a year and half later and I am dissatisfied with everything but the vent hood and it has been so difficult to get Mike to come back and fix things. Toilet replacement - toilet was leaking from the flange somewhere still after the replacement, he would not come back to fix after I asked him 3 times about this issue Paint - we had a portion of the ceiling painted after drywall repairs -- I had a can of paint in my garage from previous homeowner but wasn't sure if it would match. Mike went ahead and did the whole ceiling and it ended up not matching -- he still charged ME when doing the repainting, implying that I took responsibility. Lesson learned -- don't ever try to help a contractor. Overall just a really confusing experience, I should have followed my instincts and pestered about the expectations and cost but I thought we had some rapport for some reason. Changing window balances - This was the most egregious... we needed new window balances on 10 or so windows in my home per Mike's suggestion. I called him and texted him multiple times asking when he would come back to do this... it took him several months and he gave me excuses saying it was hard for him to get the parts, because he wanted to give me quality balances and not the cheap kind. When he came he didn't bring the balances, and he judged that my old balances were fine and they just needed adjusting. He actually left one window without a balance, and never got back to me about the new parts which I wanted left at my place because it was part of the original contract. Also after a few weeks the problem came back and the windows were tough to open again.

I have use S Class a few times for a wide range of items which needed to be addressed…read more They have always been punctual and upfront about expectations

So quick and wonderful quality !! Highly recommend. They did our wood floors upstairs, also painted…read morethe exterior of our home. Loved every minute of it. Unlike what I've heard from other friends about their remodeling . Couldn't be happier ! Plan to do roof with this company in the next month. I have NO DOUBT we will be happy. If not, I will wouldn't be silent .

I had a tuff time getting anyone to show up and give me a quote on my house for exterior paint…read more However, Solotzo Roofing showed up when they were scheduled gave me a quote in 72 hours. Once scheduled they showed up when they said they would and did a fantastic job. I highly recommend this company for exterior paint!

Omega did a fantastic job constructing a mailbox enclosure for me. Great communication and timely…read morework. I will definitely seek them out again if I'm in need of future masonry work.

I wanted to say thank you to the Omega Masonry Crew! From the very first interaction, they were…read moretop-notch. All of the communication was expertly handled by Ms. Fonseca, whose professionalism and responsiveness were second to none. She answered all my questions on the phone to my complete satisfaction. Despite getting caught up with a work call and delaying my photos, I received a very reasonable quote within 15 minutes of contacting Omega Masonry via their website. Impressively, they managed to obtain a picture of my mailbox themselves. This all took place on the afternoon of July 1st, and they followed up promptly the next day to schedule the work for July 5th. On the scheduled day, they arrived exactly on time. During the job, they uncovered a severely rusted mailbox interior, which wasn't part of the original quote. They immediately informed me and worked with me on a price adjustment for a new mailbox insert. The technician then proceeded with the masonry work, and I couldn't be happier with the results. I know it may sound overenthusiastic for a mailbox, but this has been a pain point for years. The technician was polite, explained the cause of the leaning mailbox, and even my mailman complimented the new setup! The entire job was completed in just 3 hours. I am extremely pleased and want to help other customers make a decision to use Omega Masonry. I am more than willing to speak with any potential clients for these guys. I will miss my "Gangster Lean Mailbox," but I am thrilled with the new and improved version. Thank you so much, Omega Masonry Crew!

we were very happy with the quality of the job. the team was very professional. were quick to come…read moreback for any touch ups. highly recommend GR.

I had a relatively small job for which I needed a mason, but needed this mason to perform detailed…read moreand careful work to fix an issue which my home builder left for me to deal with. This builder was First Texas Homes, by the way. And the home warranty furnished by StrucSure did nothing to help. The firm said, "nope, no problem here!" When clearly you can see the builder screwed up either the foundation forms or when framing the house. The exterior wall brick for one side was completely set OFF of the foundation, so it would be only a matter of time before the brick sagged, cracked, and possibly would bring the whole exterior wall with it. This is what I needed fixed - I needed the mason to remove the existing poor scab work, put in lintels to reinforce the brick wall to the foundation, and do a better scab job to cover the lintels. Eliut's team did a tremendous job. They took their time and made all of the necessary precision cuts to the lintels and cinder blocks to fix this ridiculous issue. When I first called, he responded right away, looked at the issue the next day, understood my main structural concern, texted me all the details, and had his team do the job two days later. I was blown away. He also allowed me to pay with Zelle, which made things super easy. Highly recommended.

Ours was a siding and a damaged soffit replacement job. His bid was lower than others for this…read moresmall job. It took a few weeks to get booked, but his young crew and his supervisor, Santos, did a great job and did it quickly. Ibrahim comes across as honest and reliable. We plan to use him again. LP

Amazing company! I was so pleased with the final outcome of my new siding. The whole team is…read moreresponsive, efficient and very pleasant to work with. I couldn't recommend them more highly.

We had Rocking J put siding on our house 4 years ago. the guys that did the work came to our house…read morehung over, only worked a few hours a day. What was supposed to be a few days worth of work turned into 6 weeks. We had to have them come out multiple times to fix the work. In October of this year I contacted Jay to fix the trim that had come off in a storm. I was told they don't do siding anymore and the warranty doesn't cover winds of 88+ mph (which we didn't have). After a few email exchanges, they have not gotten back to me. We now have gone through insurance to have the trim replaced. At the time of the original work, I gave them a break and did not plaster this all over social media. A mistake I won't make again when I've been taken.

They never finished the work they were contacted to do. After the owner, Jay apologized they…read morecontinued to hold the roof warranty over our heads until they could see if insurance would send more money. Mond you I had already paid the entirety of what I was contacted to pay. They sent the roofers out early when weren't ready, didn't share insurance communication, left a hole in the decking that had to later be repaired and were completely clueless. I've never seen a more unprofessional group of people in my life.