I have been going to Brian's Automotive for years now and my two adult children and family go there as well and have been for years. They are very professional and get things done correctly. Brian's also have found things like a leaking radiator that was covered under my warranty while I was just there for an oil change. I was recently just into Brian's for an oil change and did not have a ride home so Rob new I would be waiting at the restaurant across the street, so he got it done quickly, which I very much appreciated. Rob is great and fun to chat with as well. I also enjoy the newsletter they send out with coupons, recipes (that I have tried and loved) etc. I highly recommend Brian's Automotive. read more

I came in for a quote for vehicle inspection required by Foster Agency. I am local resident of area and a high school educator who was seeking this service in the next couple of days prior to my return to work. I sensed some lack of understanding from person who I handed the form too. It took everything in me to not leave and in an nice matter attempted to share the reasons for this form. Though, I ended up getting a quote that was not too bad. Due to lack of sensitivity and professionalism from one of gentlemen; I intend to take my business elsewhere. read more

Brian's Automotive - Vehicle Inspection Checklist - Auto Repair Near Me - Ontario, California

Brian's Auto service checked out my 2016 Subaru completely making sure the same problem wouldn't happen again. Rob was very clear in explaining everything. Brian's Auto has been my go-to place for taking care of my car for many years. I really like the newletter they publish with driving tips, employee profiles and even a recipe. Genny Madison read more

Couldn't even bother greeting me or quoting me because they were "backed up" and didn't even ask if I had a specific time frame for the fix.Mind you this guy was just sitting down in the office. read more

Rob at the front desk is friendly. I was not given a thorough review upon pick up as to what my truck needed, if anything looked good or concerning. I went for the AAA service and I'm under the impression that they basically just changed the oil. I asked them to quote me for another service while I was there and the quote was outrageous. I won't go back to have my vehicles services, but they were friendly. read more

Just checked my car in via tow truck & asked how soon it can be diagnosed and receptionist cannot give me a ballpark, which could be by end of day. So I gave a simple instruction to call before they touch my car and walked accross the street to Andy's burger. Made another call to another auto shop and advised they can diagnose my car right away. Since I did not receive a call yet from Brian's Auto receptionist, I placed a second call for tow with AAA. As soon as I got done with the call I was back to Brian's Auto to get my keys and they already opened the hood of my car and tech already had my car key at the back. So I got upset that the receptionist did not follow a simple instruction to call me first as their diagnostic would've easily cost me $180.00! The receptionist was so rude and demeaning and he didn't even want to listen to me. I asked for the owner and same, the guy wasn't listening. Simple instruction and communication would've avoided more stress on top of the stress having a car problem to say the least. BAD CUSTOMER SERVICE! I do not recommend this place at all. read more

Good service and we use them for our fleet at work. Really good with Electicial stuff slso

My truck broke down in LA and I had it towed to Brian's automotive. This is the only place I trust to take my cars. Their prices are fair and their work is honest and one of the best around. I will continue to take vehicles here. read more

Awesome shop, techs are all super cool and really explain the repairs and or issues with the car. I came in thinking I was going to spend a ton on repairs but turns out the fix was simple. They could have easily charged me more but it's clear they value the relationship of repeat customers. Highly recommend this place. They fixed my rear braking issue on my 2016 Lexus, saved me a trip to the dealership and money. read more

I wasn't actually even a customer at this establishment, but I got a flat tire about two blocks away. I stopped by this place because I just wanted to know where the nearest AutoZone or O'Reilly's was so I could buy a Jack and lug because I was stranded without it. The mechanic working in the hangar offered me one of his floor jacks and allowed me to take it on my honor and return it at a later time. I walked it two blocks back to my car, changed the tire out, and returned it. That little act of kindness saved me. I can't say much about this business because I wasn't necessarily a customer, but I can tell you about this gesture of goodwill and how much it speaks volumes about the people working here. That alone is worth a 5 star rating to me. Thank you to the gentleman who lent me the floorjack. read more

We have a 2001 F250 that was having issues. This shop was great at keeping us informed about what was going on with costs, etc. We were very impressed and have since referred friends! As good as it gets. read more

Great place. Great work. Great service. Looking for an honest business for all your automotive needs. This is the place.

Doesn't give estimates over the phone. Definitely would avoid this place unless you want to be charged an arm and a leg once you arrive. Please call and get quotes before taking your vehicle here read more

Great service and great work done! I schedule an appointment at 10 am and they took me right in to locate a problem that other larger chain automotive places could not seem to fix. Not only did they find the problem, they also fixed it correctly the first time. The gentleman that works at the counter was very nice and courteous as well. I will definitely be returning for any automotive service and I highly recommend anyone to do so as well! Thank you Brian's! read more

I stopped in to talk to the guys at Brian's when I had an issue with my car. Unfortunately since it was right be fore the holidays and they were completely booked, they weren't able to work on my car that day, but they were super nice, seemed knowledgeable and seems to me that if someone is fully booked, they are probably pretty good at what they do! I foresee a visit here if I have car trouble while on the work end of my commute! read more

Just had Brian and his crew repair the ac on my wifes mercedes,excellent work. Brian is very knowledgeable and straight forward, I like that. I am not into coupons or getting up sold by these corporate giants. I will take service and integrity instead. Go to Brians Automotive if you feel the same way,I recommend them! FRANK S. read more

Brian's Automotive - In Front if Brians Automotive - Auto Repair Near Me - Ontario, California

Great at communicating and reasonable pricing! Definitely will be returning as needed and will recommend to others!

When I called the Land Rover dealership for my 75K mile service, they quoted me a price so high, I almost had a stroke! Then I found Brian's automotive. Brian and his crew did an amazing job on my Range Rover. Both Brian and Cody were knowledgeable and took really good care of me and my car. It's hard to find good, honest guys that will not take advantage of you. They did a big service that included transfer case and both diff's. Really, good job and I will take my wife's vehicle in for a service. Ps. I called Mercedes-Benz in San Diego to get a price on my wife's car service and the price was so ridiculously high, I had to laugh and hang up. Insane! There's a reason they call dealerships, "stealerships"! I will be taking her car to Brian's Automotive. read more

Isabella V. Corona, CA Toyota Camry Verified Customer Overall Rating 5.0 High quality, reliable, fair, trustworthy, and FAST! I'm so glad I found Brian's Automotive through AAA. They helped me when I was stranded and needed a new alternator. They went beyond to help me! They stayed open after closing, picked me up, drove me and my son to my house so I could get money to pay them, and drove me back to the shop where my alternator was replaced (in under an hour!). I was so pleased with the service and the quality difference in the new alternator that I booked their service for other things my car needed, including a new cadillidic converter and an entire new exhaust system. They fixed that too at a fair price and had the car finished in record time. I've already referred one of my coworkers to them. She was looking for a reliable mechanic company who wouldn't try to squeeze an arm and a leg from her wallet and not leave her car worse. I told her she can trust Brian and his staff. They have so much experience! The staff is very friendly and knowledgeable and has been doing this for decades. Their prices are reasonable and the standard going rate. If you are looking for longterm reliable mechanics for your vehicle, you can trust Brian's team to get the job done right! read more

I came upon this shop as a End of Summer Checkpoint inspection offered by AAA. I read the other reviews, and decided to make the appointment and to have a one hour diagnostic run on the car (had some fluttering). Rob, working the desk, called about an hour and half later with a breakdown of the diagnosis, and my options. He was thorough and professional. The shop offered me a ride to and from since I was without a vehicle. He has earned my business, and I will take all my vehicles to him moving forward. Finding an honest mechanic in this day and age isn't easy. Look no further than Brian's! read more

Feel very comfortable taking my car there. Very honest and affordable. A mechanic you can trust. read more

Brian's Automotive - Auto Repair Near Me - Ontario, California

This is the best mechanic around. They're all incredibly good at what they do, they're kind, honest, they will not take advantage of you. They go above and beyond to take care of you and make sure your vehicle is safe! As a single woman especially I worry going to mechanics, I've never had to second guess or doubt the amazing people here. They were working on my car, knew I needed to get it smogged soon regardless, and while they were working on my car they took it in for me. They truly are a god send! read more

They gave me a great price and the work was excellent. Finally a auto shop I can trust.

I am about a week or two late but let me say this place is amazing. Steve helped me out and he is very knowledgeable and trustworthy. I will most definitely be coming back for more work on my car. read more

Had a great experience. They took care of my car quickly. They were upfront about the cost. And service with a smile (thanks Rob!). Highly recommended. read more

Just had work done on my truck.(5/24/18). Just like times past top notch workmanship, treating customer with a smiles, and professionalism. Even fixed "a little something" I didn't know about till noticed light wasn't on anymore. Wasn't on bill. I didn't ask for it. Was a nice gesture. read more

We had just moved our son out of his dorm room and were headed back to Arizona when our car basically died on I-10 passing through Ontario. We had it towed to Brian's at the recommendation of AAA. We were treated with the utmost respect and compassion - even provided a restaurant recommendation for take out food that we ate in their lobby while we waited for our car. They diagnosed the trouble very quickly and were proactive in ordering the parts and had us back on the road within 3 hours. We are not local so will not likely get to use their services again but I highly recommend Brian's for emergency or routine repair and maintenance. They are fantastic! read more

Looking for an auto repair shop? As you can tell by my Yelp reviews, I typically will spend the time to logon and write a review based on a extremely great or really poor experience. I just don't have the time to post on mid level reviews, and I apologize for that. So please read this one if you are in need of auto service! This shop has completely exceeded my expectations of a repair shop. I was referred here by a past client in which my 2006 Chevrolet Silverado truck needed lots of work. So here's my straight forward review. Upon my initial appointment, I was greeted by Brian and his service writer. The office interior was well maintained and clean. Proper information was asked and provided and a full walk-thru of my vehicle was performed. ALL items of repairs were discussed and recommendations made. Honest ones too! From what I could see, the shop has 4 bays that service 2 cars each. I took note that the staff were neatly dressed in uniforms and the shop was pretty much immaculate. Seems to me that they have lots of high end equipment and tools as well. I was provided with an estimate that seemed very reasonable along with a time frame for completion. My truck needed a replacement of a turbo for the diesel, upper ball joints, alternator, transmission flush, brake lines, full service such as oil filter etc.. When I arrived at my office, I had received an introduction email along with a web login and vehicle information status that I was able to follow. I know this may sound minimal to you, but I have several high end Mercedes and Lexus vehicles in which I don't even get information from the dealerships for service intervals. The work was completed upon the given time frame and upon arrival I was provided with full knowledge and a complete walk around of what was completed including future recommendations. Upon my return home, I was again greeted by a thank you email that when you login shows a full history of what was completed, when next services are due etc. This makes it super easy to review, keep receipts and to know when my next service is due. Plus should something fail, I don't have to search for a repair folder to find a warranty receipt. Best of all, the truck was delivered clean, no scratches, no dents, no grease or oil stains. As a consumer like you, I truly recommend Brian's Auto Repair as they were knowledgeable, expressed concern and the signs of integrity, honesty, cleanliness and the quality of work performed exceeded my expectations. I plan to service the remaining vehicles that I have at their facility. I am 100% impressed with their service and would recommend anyone requiring service to visit this repair shop. If you find your experience to be similar, please post a comment as service providers such as this one deserve high recommendations. Thank you Brian and Staff. Great job. I appreciate your honesty and workmanship A+ all the way. Kevin~ read more

Never fear! Brian's is HERE!! Seriously the shop EVERYONE hopes to find!! Took my car in on a recommendation of a friend, not worried about the service, just about bad news! Ha!! Well to my surprise, my car was in GREAT condition and just needed a few little repairs. From the dealerships perspective, my car was going to tank me financially! These guys were forthcoming, no surprises , explained what they were doing, called me in advance to advise me before moving forward, were super pleasant, friendly, honest I can't say enough! Brian was so patient as I talked his ears off! Never made me feel rushed, or brushed off. His entire staff seemed to be in harmony. I noticed how they interacted with other customers and it was so comfortable, better than family!!! Lol. This is my new home!!! Never again will I pay dealership prices no matter how much free water and WiFi they offer! This is also a female friendly shop too! Ladies do not feel intimidated! Brian is a gentleman and his wife works in the office and is sweet as pie! So THANKFUL I found this place!! Ps....my car was delivered clean!! No grease inside!! Lastly, they EVEN HAVE DO GLASS SERVICE AND REPAIR! (No, I was not paid to write this, I love to share treasures!) read more

Took my car in on a Friday morning for a surprise brake service, and was able to get it back before the end of the day. I'm also pretty sure someone over there happened to fix my door panel too very nice people working here. read more

Love this place. The ONLY honest auto places I know of. There not out to rip you off. There work is great. I recommend Brian's!!!!!

Couldn't have been happier with the work Brian did on my Chvevelle. Complete engine rebuild after two shops failed to do a complete job. We take all our cars to him now. read more

ATTENTION VEHICLE OWNERS.....I have struggled for years to find an Automotive Repair Shop where there are TRUSTWORTHY PEOPLE. Well... I have found the place....and if you are willing to take the time to read this review...then here goes. I am the proud owner of an 07' Chevy Silverado. A few months ago...I started hearing whining noise from what I thought was the Transmission...Oh...the horror and worry... thought of big bucks repair. I went to a few Transmission Shops and they said for sure it was the Tranny...repair estimates up to $3500.00...they were ready to tear down my trans and stick me with the Bill. In frustration...I asked my TRUSTED Tire Store ...Leininger & Short in Ontario CA about where to take my truck for an analysis. They said with assuredness..BRIAN'S AUTOMOTIVE in ONTARIO was the ONLY place to go. I went to BRIAN'S and thank GOD I did. With such kindness and calm...BRIAN had a listen with his stethoscope and said.."dont worry...it is only the Alternator that is making the whining sound through your entire drivetrain.... your Transmission is fine. I was SO relieved. They replaced the Alternator in less than an hour, and I was on my way in a now very quiet running truck for a very reasonable price...part and labor. Two weeks later...the battery on my truck was dying....bought a new battery...took it to BRIAN'S...in less than an hour...they installed the battery, cleaned everything around where the battery was mounted...again...a small cost and a HIGH QUALITY repair. Next the Brakes went out, Calipers were sticking....I bought the parts..installed them and tried to bleed the brakes myself....bad move..Towed the truck to BRIAN'S...... again they took care of everything with no hassles and got me out the door for low cost and confidence that my brakes were now in top condition.....they shared info with me that any vehicle with ABS cannot be done without the proper equipment, computer, correct amount of technicians. I have to give BRIAN'S AUTOMOTIVE 10 out of 5 stars..these guys are LEGIT. Husbands..take notice...you can send your wife to BRIAN'S by herself and BRIAN will make sure that everything is done with trust...correctly...and with care.... which means there are NO RIP OFFS, your wife's vehicle will be safe and in good hands. I have heard frightful stories of Auto Repair Shops taking advantage of ladies or wives when repairs are needed...again...BRIAN'S is TOTALLY LEGIT AND TRUSTWORTHY. No one better than BRIAN, STEVE, GREG and all the others at BRIAN'S AUTOMOTIVE. There is NOWHERE ELSE to take your vehicle..go to BRIAN'S. read more

Seriously, don't let the lack of reviews steer you away.. If you are looking to take your car anywhere in the ontario area, this is the place! Not only do they have great customer service, but do great work for a decent price! Very honest, hardworking and knowledgable people. They even referred my boyfriend to a muffler shop, and we're able to get us a good deal there as well. Our truck is running even better than before, thanks to Brian's Automotive shop!! Thank you! read more

I have been using Brian's for years. Very happy with the service, very honest and dependable.

Highly recommended. Going to start brigning my car here when ever i need service they are honest. If you need something done with your car they will tell you. And if you don't they won't lie to you like other people will just to get your money. read more

Brian has always given us excellent service and given us honest estimates and fair rates for service we have given him our toughest electrical problems on our classics to the smallest oil change and brakes. They take care of it all, great family owned local business. read more