Fast service definitely will use again. My son's gaming computer needed cleaning and more ram.read more

I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.

I found The PC Guy by a web search…read more I scheduled the appointment for a few days after my new computer arrived. The technician, Elijah, called 30 minutes before arriving. He arrived as expected and after showing him the new equipment, he got right to work. He transferred all data from the old desktop hard drive, external hard drive, music and then arranged all the apps to the positions I had on my last monitor. He even downloaded the apps. Everything was seamless. There was no way I could have handled the job myself. Great work! Five out of five stars!

My computer was running slower than me (and I am old) so I appreciated John's quick call back and…read morehis clear instructions as we worked through my problem remotely. It's nice knowing that there is someone out there who knows what they are doing and is so willing to help. Great customer service!

They were absolutely amazing! The owner is extremely knowledgeable and the staff was so helpful…read more Honest, good people!

Adam the owner was amazing to work with- he gave me a great price to replace my iPhone XS battery…read moreand I was in and out in 30 minutes. He was professional and very knowledgeable. Bring all your electronic needs to him, you will not be disappointed! If you're an Apple owner, don't go to the Genius bar, come here instead! So much quicker! Thanks again Adam!

Excellent service, friendly, and did an amazing job getting my laptop running better than new,…read moredefinitely recommend

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Overall: 6 Stars from me!…read more ________________________________________________ Visit: 2026: 6 Stars from me! Location: Gilbert (1st Time) My mentors PC had a secure boot fail on an all in one. After trying to do it myself and not succeeding, dropped it off to let the pros do it. Dropped it off at 5pm and it was ready the next day. Was only charged for 1hour of service Fantastic service, communication, speed and quality. ________________________________________________ Visit: 2025: 6 Stars from me! Location: Phoenix Was getting my pc ready for BF6 when I ran into an issue with my HD and secure boot. They were able to quickly find out the issue (loose connection with my HD. Just as quick they were able to repair it and get it back to me same day as I dropped it. OUTSTANDING service, care, and treat you with respect and honesty. ________________________________________________ Visit: 2024: 6 Stars from me! Location: Phoenix Need a repair for a strange sound from my pc. They helped to figure it out via email. Then on the visit to have it fixed, I was treated with respect and never felt like I was being talked down to. Trogdon, Drew and Chris were some of the nicest folks I have ever met. Time flew by as I relaxed and played some forza and watched rick and morty on tv! You will not regret it. ________________________________________________ Visit: 2023: 6 Stars from me! Location: Phoenix They fixed an bad shipped PC that I got from another company. If you are looking for a great place for support, replacements and pc shopping, then look no further than META PCs. They treated me fair and with respect, and I know nothing about the insides of pcs. Check them out online and in person here in Phoenix. Will be back there for my next upgrade. ________________________________________________

My experience didn't start off great. There were shipping delays, and when my PC arrived, I ran…read moreinto an issue that prevented me from enjoying it right away. I was understandably frustrated. That said, I want to give credit where it's due. The MetaPC team took ownership of the situation, stayed in communication, and made things right. They worked with me to resolve the issues, followed through on their commitments, and showed they genuinely cared about making sure I was taken care of. Problems can happen with any company, what matters is how they're handled. MetaPC earned my respect by standing behind their product and their customer. I'm happy with the resolution and appreciate the effort the team put into turning a frustrating experience into a positive one. Thank you to everyone at MetaPC for making it right.

Gabe is terrific. Knows his stuff and the way around computers and printers. He also came out to…read morethe house on a Sunday night to help me out. Great personality, nice and efficient. You will be happy if you need someone and call him.

I found it necessary to upgrade my 15 year old computer to move into the Windows 11 world. Beyond…read moreall the data and photo files I'd accumulated over the years I wanted to be sure that all my software programs made the move with shortcuts and passwords etc in tact so that the transition was as smooth as possible. The Surprise Tech Guy (John) exceeded all my expectations. Both my old and new box were picked up on time and returned on time 48 hours later. Appointment's were confirmed by text and email. A very professional operation. I was happy to find that all my files and software were intact. The only difference was the incredible speed and storage of the new box. John even circled back to resolve a minor issue with my wireless mouse and keyboard. A very satisfied customer who has found the only tech resource needed going forward. Thanks John Brian C

Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Had an overheating issue. Due to failing thermal paste. Dominic was able to quickly repaste my…read morelaptop and get me back to enjoying my computer again.

I had Geeks Mobile clean Sony computer about 3-4 years ago. At that time, it was suggested to…read morereplace the cooling fan. The past year or so the screen had been getting warm. I would only be on the computer 45 minutes or so before turning the display off to let it cool down. My computer is 17 years old and I put off replacing the fan as long as I could. I called on Wednesday before noon and they picked it up that afternoon. By Friday I had my computer back and it's like it's new again. It has made a world of difference. You can't get any better service for the reasonable charge than Geeks Mobile.

I could not be more unhappy with the service of this company. Two weeks ago, they showed up more…read morean hour late for an appointment - no phone call, no prior notice - nothing. They have no respect or appreciation for how a professional office works. The two items that I paid them to fix that day also did not get fixed, The problems have continued to this day - and they are major problems that seriously disrupt our workflow. Deon Lee Hanson then talked me into "upgrading" my network, telling me that my network was running on very old technology. So, I agreed to pay him for, and paid him, for this supposed "upgrade." While here to perform the supposed "upgrade," they shut down my computer and disconnected me from my network without telling me in advance. I was working on several documents at the time, all of which were lost and had to be redone because of this bonehead move. When I asked Deon Lee why they did this, he replied that he didn't know that I was here. Didn't know that I was here? I welcomed him at the door and have a glass enclosed office that looks directly into the area where our server closet is located. No honesty at all in my opinion. The "upgrade" has since turned into a disaster. EVERYTHING on my system and network runs slower than it did before Deon Lee Hanson touched anything. Our ability to maintain our workflow is even worse now. I asked Deon Lee for the money back that I paid for the repairs he never performed and the supposed "upgrade" that made my system worse. I needed the money back because now I am going to have to pay another IT firm to come in and fix this utter mess that Geeks Mobile created. Mr. Lee refused to refund my money. I now have to file a lawsuit. Folks, there are plenty of good mobile IT firms out there that are far, far better and more professional than this one. In my opinion, whatever you do, DO NOT USE THIS COMPANY!!! They are not talented and will not make things right when they mess up.

If you're looking for computer repair from someone knowledgeable than this is the place! Spoke to…read moreone of the guys over the phone and later through a lengthy text session. He walked me through what was most likely wrong with my computer. He said I could bring it in for repair but encouraged me that I could probably change out the part myself and save some money. Wow! I can't believe such honest people exist out there! He sent my several links to places I could get the part. I'm very grateful and hope your business grows!

From the owner: Downtown Phoenix Computer is a family owned small business in Downtown Phoenix founded in 2014 with…read more10+ years experience. We specialize in home P.C. and laptop repair. We offer a 50$ + parts flat rate repair for ANY laptop/computer/networking issue. Can't drop the unit off? No Problem! We can come to you and fix it onsite for an additional 15$. Most jobs complete within 15 minutes - 4 hours. We can recover lost data, and we can also replace your laptop screen as long as it lights up. We do not currently carry computer parts for sale.

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

Meta PC offers excellent repair services for all computers and top-notch customer service. If…read moreyou're looking for a shop with deep experience and the kind of customer service only a small shop can offer, this is the place.