Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

We worked with Brandon, and he was excellent. He took the time to explain everything thoroughly,…read moreanswered all of our questions, and always responded quickly whenever we reached out. The process was simple and straightforward, which we really appreciated. Not only did Brandon help us better understand our coverage, but Stewardship was also able to save us money on both our home and auto insurance compared to the agencies we were previously with. It feels great knowing we have good coverage and a team that is responsive and helpful when we need them. We highly recommend Brandon and the Stewardship team.

Brandon was extremely helpful in finding our family a reduced rate with our car insurance. We are…read morepaying less and receiving MORE benefits than we previously did (such as rental reimbursement and glass coverage). This is saying a lot as we have 3 teen drivers! He also helped us pay less on our homeowners policy. The process was seamless and I have great relief knowing a professional has had eyes on this important financial piece of our puzzle. Thank you Brandon!

Scott is everything you need in a Mortgage Broker... I have had the pleasure of working together…read morewith Scott where I have had first hand experience as to how he works with his clients and also with (small and large groups) of people! Anyone lucky enough to work with him will quickly see what I'm talking about. His knowledge with (30 years) in the industry blows me away! The way he cares about people, clients and is extremely PROFESSIONAL! His integrity, confidence, caring ways & knowledge is very reassuring that when referring anyone to him. When ever I refer someone to Scott I will ALWAYS know how VERY well they will be taken care of!

We have been members for several years and we would not go anywhere else! They are kind and…read morehelpful and friendly. The wait is usually not long and they are very efficient and knowledgeable.

I am coming up on one year of having my one rental property managed by Desert Dimensions. After…read moremanaging it myself for two years and experiencing some common challenges firsthand, I was thankful to have the guidance of Desert Dimensions to transition to a new phase and I am now enjoying having the property in the capable hands of great people and great processes. Here's to many more years to come!

From beginning till now there have been issues with this company and it is reaching the point of…read moreexhaustion for me. the initial items outlined during the first week of move in were never done, DDP didn't even attempt to try and fix the broken items and since my time in their slumproperty I've come to discover that this unit has foundation issues likely exposing me to lead paint poisoning--which DDP refused to disclose to me until I insisted on the information, and is illegal for a RE agent to withhold-- additionally every appliance is in poor working order that continues to get worse after only a few months, the neighbors are far too loud, the unsanitary conditions by the surrounding premises puts at risk of disease, the dishwasher doesnt work, the staff are lazy and totally unresponsive, DDP lied about several items I explicitly asked about prior to signing a lease, and they also imposed unduly hidden fees which were never disclosed prior. I'm so livid about the level of deception from this property management company it's hard to even put into words. but I hope someone else can read this review before making the same mistake I did because the only thing Desert Dimension Properties can provide is apparently deceptive contracts and try to take advantage of people's money.

Stay away Not a…read morehappy customer, bad experience from the beginning with Magnus Title, from the lack of communication, to customer service received and professionalism. I was told by staff that a courtesy deed would be completed, since I was paying for their service, I trusted that it would be completed, after almost two months, with no response, I called your office Thursday November 2, 2023, then on November 6, 2023, told they would no longer be able to complete the courtesy deed and for me to go pay to have it completed elsewhere. After closing at the end of August 2023, never received the original deed that was supposed to be recorded and was paid for.

Many thanks to Magnus Title, Denise Wolfe for handling our paper work. Denise is quick to draft the…read moreneeded documents and very timely in filing. Purchasing property can be stressful so it is very nice to know that the important part is taken care of by a very professional company. The Magnus team comes highly recommend.

Vision is the worst of many management companies I have had experience with as a Board member and a…read morelandlord. They do not have the expertise necessary to manage properties. This puts them on a continuous reactive type of service because they lack the knowledge to be proactive. They do not respond to owners' retests or service calls, even urgent ones.

An update that it took over two hours to contact Thomas Campanella (HOA "manager") for emergency…read morewater shut off notification for the community after a leak in my shed. I ended up calling the City of Glendale Water & Power @ (623) 930-4100. Don't even bother calling Vision "community" because they will not contact back for numerous hours. I'm very thankful City of Glendale was able to shut the water off without "approval" from the "management" company. DO NOT RELY ON THIS HOA MANAGEMENT COMPANY OR THEIR PARENT COMPANY "REAL MANAGEMENT" TO COMMUNICATE WITH RESIDENTS. I SPENT MULTIPLE HOURS GOING DOOR TO DOOR TO INFORM MY NEIGHBORS OF THE WATER SHUT OFF DUE TO LACK OF COMMUNICATION OR RESPONSE FROM THOMAS. He and this entire company (including his parent company) should be fired and charged with negligence. Absolute A$$ of a company. DO NOT HIRE THEM

Extremely helpful today. Came to our rescue right away. Got us exactly what we needed. Thank you!read more

Had a great experience at this location. Valeria was very…read moresweet she had some of the best customer service. she had me in and out in a few minute. I will definitely refer people to this location Thank you

Completely impressed with Brandon Boxrud. He goes above and beyond to ensure we were treated well…read more So grateful I went with this team

There saying I'm in debt for 3000$+ they ain't worth a fuck do not rent from them they are scammers…read moreand will get you for every dollar they can try for. Quality of living was shitty, Value is shit. Any service or maintenance request was never answered!!! ROACHES‼‼‼‼ A SHITTY SHADY BUISNESS

Buying a home for the first time is one of the most stressful things someone can do, but Ashley…read moremade our experience smooth and eased our worries at every turn. She went above and beyond to find the loan that fit our family's needs. She explained everything step-by-step from the first phone call through closing and even what to expect after everything was finished. She was professional, knowledgeable, incredibly efficient and precise, not to mention funny and personable. The moment we found the house we wanted, she already had all of our information packaged with a nice little bow, ready to move forward. We loved working with Ashley and would use her services over and over again.

My partners and I were recommended Ashley from my brother. After closing on our first house, we are…read moreglad he did! We would definitely recommend her due to her expertise, responsiveness, and level of professionalism. Being first time homebuyers, we had so many questions, naturally; she did a great job at making confusing topics easy to understand as well as providing additional incite. You can tell she cares about what she does.