Dani (Daniella) is always so helpful and attentive to our needs and questions. I appreciate her and…read morethe staff. I also love to keep our business in the neighborhood!

Always great customer service. Lashonda was proffesional and very helpful. Ive been a customer for…read moremany years and can count on great service.

I am a retired (35 years) 71 y/o and am , humbly, considered a sophisticated business person …read more... CEO Fortune 500 companies etc. my wife of 49 years and I have multiple residences. This is second review I have ever made in this forum.... It is unsolicited. Pam Johnson and her team are some of the finest people I have ever met professionally. Pam is clearly a very effective leader ...her staff/team or uniformly professional, upbeat, knowledgeable, friendly, patient... I sense they would be assets to any organization with whom they were associated. In their world, they are the ATeam. GJH

STAY AWAY FROM PAM JOHNSON STATE FARM. I have been a State…read moreFarm customer for more than 20 years. I currently have approximately a dozen personal and commercial insurance policies with State Farm agents across three states. I have extensive experience dealing with State Farm agencies, which is exactly why my experience with Pam Johnson State Farm stands out so dramatically. I discovered that my auto insurance policy had lapsed and that I was no longer insured. I had not realized that I was without coverage. Anyone who understands insurance understands the seriousness of discovering that you do not have the coverage you believed you had. This was not a minor inconvenience or a routine customer service matter. What happened afterward destroyed whatever trust I had left in this agency. When someone from Pam Johnson State Farm called me, she opened the conversation by saying she had a note that I had "questions about my policy." Questions? I had discovered a lapse in my auto insurance coverage that I had not realized existed. Reducing something that serious to a customer having "questions about a policy" told me a great deal about how seriously my situation was being treated. When I expressed my dissatisfaction and told the agency that I was done with them, the response I received was: "Okay, bye." I'll let prospective customers decide for themselves what that response says about the level of concern and professionalism they can expect when something serious goes wrong. And this was not simply one unfortunate interaction with a staff member. I have personally dealt with Pam Johnson herself. My direct interactions with Pam when raising serious concerns only reinforced my decision to leave. Rather than characterize her behavior with emotional labels, I will simply say this: after speaking directly with the person whose name is on the agency, I no longer believed my experience was merely the result of an employee providing poor customer service. I originally wondered whether Pam Johnson State Farm had simply grown too large to maintain good service. My personal experience with Pam Johnson changed that opinion. I also have an unusually strong basis for comparison. I have other State Farm agents handling my policies in other states. The difference in communication, professionalism, and the way serious concerns are handled has been remarkable. So let me be very clear. This review is specifically about my experience with Pam Johnson State Farm. Insurance is easy when everything is going right. You learn the value of your insurance agent when something goes seriously wrong. That is when communication matters. That is when professionalism matters. That is when trust matters. Pam Johnson State Farm lost mine. After more than 20 years with State Farm, approximately a dozen personal and commercial policies, and experience with State Farm agents across three states, I would not trust Pam Johnson State Farm with my insurance again. I am leaving this review so prospective customers can consider my experience when choosing an insurance agent and, hopefully, so this agency takes a serious look at how customers are treated when something goes wrong. Things are good until they aren't. Choose your insurance agent accordingly.

Yesterday I was panicked, I needed extra money for rent. The…read morestaff at Cash 1 was AWESOME. They were VERY pleasant and worked fast to process my loan, since I was on my lunch break. Nenita was polite and kind and made me feel VERY welcomed. I had never taken a loan out before so it was great to work with someone who was patient and explained the steps she was taking as she went along. I have to say TODAY is a much better day and last night I had the best night sleep EVER. Thank you so much!

This place is a MF scam!! You can make payments but then they screw you if you take any money out!…read moreI can't wait to be done with these a-holes! Do yourself a favor and don't go through them!! All they do want is your interest and could care less about you.

Would literally rate this place zero stars if I could because of their rude and dubious behavior…read more While dealing with them to help close on a family members house (they were not of my choosing, just FYI) by standing in as my mother's power of attorney, they refused to honor the legal document and my mother's wishes of not being involved in the situation, and continue to act inconsistent and with questionable ethics. I took over as my mother's Power of Attorney because the situation of dealing with my grandparent's estate was too emotionally painful for her, and she is undergoing chemo therapy. She literally did not want to talk to any person involved and specifically asked I legally handle it for her. Lupe Soto with Grand Canyon Title refused to honor this, insisting that they still had to speak to my mother. I repeatedly told her that doing so violates my mother's rights, but she insisted. "Selling houses is tricky and big business," she told me as her reasoning, "We just have to make sure your mother can't come back later and fight us legally about the sale of the house." Which is total BS - I have my mother's legal power of attorney, straight up. IF my mom were to try to legally fight them - and she wouldn't, because she's just desperate to put all this pain behind her and try to move on with her life - anything she would say to them over the phone would be completely null and void because my mother ALREADY MADE ME HER LEGAL POWER OF ATTORNEY. I tried to explain this to Lupe, but she continued to argue with me, saying that was just doing as she was told and that she absolutely understands the scenario. And I was like... trust me, pumpkin. You don't know jack about this situation, and I find it entirely rude and offensive that you talk down to me as if you do. Does your mother have cancer? Is she undergoing chemotherapy and not doing so good? Have you had to personally step in and take over your widowed mother's legal dealings and move her into your home to look after her in an attempt to protect her and hopefully prolong her life? Then don't tell me you understand. I let Lupe know that fine, if she is absolutely going to insist upon this - which is technically illegal and unethical, to not respect the Power of Attorney forms - she could give my mother a call but for her to do that, I would be reporting her and the agency. She laughed, disbelieving that I would, and went ahead and did call my mother to speak to her - which did, for the record, greatly upset her. Riddle me this, what is the point of having the Power of Attorney, if it won't be honored? I'm floored by this. And now today, our realtor reached out to me, asking if I've been in contact with Lupe. No, I haven't, not since she violated my mother's wishes and called her. Oh, well, they need me to come down in person and sign papers TODAY so the house can close tomorrow. Lupe left me a message, apparently, this morning while I was at work, but this is the first time I had heard from her. After a bit of phone tag, she tells me that I can either come down to her office in person or she can hire a notary to come to me for $155 dollars. I'm like, first of all, no, I'm not paying that, I'll come down. Second of all... NOW you honor notarized documents? You didn't before, with my mother's power of attorney. But she has to send me an email first to tell me (despite me being on the phone with her and she could tell me right then) what I need to bring in order to be able to come down and sign. What more could you possibly need? Passport? Five year medical history? Literally, what is so in depth that you can't just tell me what I need? . And may I say in terms of the phone tag, this wasn't easy - the phone number that called me didn't originally go through, so I tried looking them up online. But I can't find them. They don't have a website that is up and running, they haven't claimed any of the media sources, not even Google, and even though I can see a few logos that pop up in the search, there's nothing that, from an online perspective, makes this company legit. Shady-shady. Maybe they haven't figured out that online presence matters yet? I dunno. But for me, that's a bit of a red flag that I can't actually find active online information about their company and things don't connect. Even the addresses that I was given doesn't match up for what I was able to find online. Not happy with this group at all.

Kathy Muro is my preferred escrow officer at Grand Canyon Title Agency. She has so much experience,…read moreso she always does a great job! She is professional, and handles most of her signings personally, which makes a nice difference. She consistently goes above and beyond to make my clients feel comfortable, and to answer any questions they might have.

Phaedra took excellent care of me as my insurance agent when I was in a car accident. She was…read moreextremely knowledgeable and took all the time I needed to decide whether or not to file a claim when I was not at fault. Her knowledge, compassion, and professionalism are the absolute best!!

Phaedra has every quality you would want in a dedicated Insurance Agent, and far, far more. Yes,…read moreFarmers Insurance- whom Phaedra represents, is a high quality and well known Insurance Company. But Phaedra is truly their shining star. When I speak to her about my insurance needs, she puts herself in my shoes and clearly explains the coverages she is recommending, and why she is recommending them. Then, I can make an educated decision what's best for me and my family. Phaedra is not just dedicated to her clients, she cares dearly about the community (Gilbert) she lives and works in, and can be seen volunteering for several wonderful "and LOCAL" causes. She is honest and absolutely will not sell you- she will educate and make sure you understand and are comfortable with the products she is presenting. I would highly recommend Phaedra Earhart to friends, neighbors and family.

My favorite Edward Jones. Chuck Mills listens to what you're trying to achieve through a…read morequestionnaire and will list several financial plans you can choose from. Great guy to talk to. I always enjoy my visits with him.

It's that time of year again... when I remember why I no longer use Responsive…read more I'll keep this simple since most people won't read a long review: call someone else. There are plenty of solid tax professionals in Chandler - I know have learned. My experience with Responsive started well--good initial conversations and a strong first impression with Billy and the tax professional Irene. Unfortunately, that's where the positives ended. Follow-up was consistently poor. Communication only happened if I repeatedly chased them down, and even then it was excuse after excuse--office closures, travel, annual fishing trips, "I'll call you tomorrow"... "I'll call when we get back in the office"... which rarely happened. The breaking point: I paid them to set up my LLC, and they suggested that they be the Statutory Agent. (I agreed) A few months later, they quietly resigned as the agent through the Arizona Corporation Commission without any notice to me. No call. No email. No explanation--despite multiple attempts on my end to get answers. Even more confusing, they continued to handle my taxes afterward as if nothing happened. So weird. This review is long overdue. I'm still waiting on a refund for services that were effectively abandoned. If you value communication and accountability, I'd strongly recommend looking elsewhere. #ChandlerAZ #TaxPreparer #SmallBusinessTaxes #LLCArizona #Bookkeeping #TaxServices #ArizonaBusiness

Stay away from this Tax service!! The communication is zero and you'll have to request to talk…read morewith your CPA, otherwise drop off and pick up and figure it out for yourself! I had to call several times to find out if my taxes were completed. Then a few weeks afterwards I was notified by the IRS that my taxes were rejected, I called Marcy immediately to find out why and how best to rectify this and never spoke with her, it was handled with no communication, then to make things worse I received a bill from the IRS for nearly $1,000 because Marcy did a shitty job configuring my taxes. Plus, she's either not available or not in the office! They need to rename this place as Nonresponsive Tax and Accounting! I have no idea how Marcy retains any Clients!!!

100% AMAZING! Very kind and respectful. Carla was pleasant, extremely helpful and answered all of…read moremy questions regarding my policy, my wife and I felt very comfortable talking with her. She made us feel special. That's the reason why we selected Jj Jirele State Farm In's...I would highly recommend them. 5

Jeff n his crew are easy to work with. No pressure-I for one do not like to work with Hard Sell…read moreAgents!! His assistant Karen, very attentive, always answers my email quickly ! I truly appreciate their Professionalism!! Highly recommend them!