Very friendly and polite teller quick service. I've been going to this and the Scottsdale location…read morefor years and have consistently found great service and very nice and clean locations. I would highly recommend One Az Bank to anyone.

I have tried for two days to reach a human at this Credit Union's branches and failed to do so!…read moreI've tried no less than six phone numbers found for this Credit Union! What's even more disturbing are the number and types complaints underway at the Better Business Bureau. Reading them made me nauseous. At this point a bank is more appealing. Their logo should be "OneAZ and Done"

Jimmy and his team were extremely client centric and kept me up to date at all times, ultimately…read morehelping me close on my home in record time. Their professionalism and customer-focused approach not only matched, but exceeded my expectations ten fold. They were very upfront with all the figures from very beginning and they delivered everything they promised, which is rare to find now a days with lenders. If you are in the market to buy or refinance, whether it be conventional, FHA, and especially VA, I HIGHLY RECOMMEND contacting Jimmy and his team to see what they can do for you. To Jimmy, Michael, Suzanne, & Rhonda, I'd like to thank each and every one of you once again for all your hard work, dedication, and making me a homeowner!

Best VA loan servicer anywhere. He was always well informed and he kept me well informed during the…read moreentire process. It was the best experience of buying a home that I had. I would recommend jimmy to anyone looking for a loan

I go here because my CA credit union is affiliated and I can withdraw more money than the ATM…read moreallows without fees. The people are always pleasant. It's just a nice bank.

Not a happy customer I have a car loan with these people it's a 2025 car. They added almost $4000…read moreto my loan without telling me saying I didn't have any insurance I have insurance They say they claim they mailed me notice they were doing this, but I called them every month to make a payment. Nobody's ever mentioned this to me. What a hassle So they just added it to my loan they never mentioned a thing to me. They just added $4000 to my loan on top of the Insurance. I have already when I called to rectify this. I really didn't get much help. I'm calling the supervisor. they send me notices every saying I'm late every month when I'm current thru tex message seems like a very odd place. I'm not a happy customer at all I really appreciate you guys adding tons to my already overpriced expensive car loan ... Is there anything else more you would like from me????

They are all amazing and great to do business with. Patient,kind and considerate to say the least.read more

This year was our first time working with Simply Taxes. Every single person was absolutely…read morewonderful, from phone calls and emails to the tax consultation. Even checking out and paying the bill was so pleasant. They live up to their name of keeping it simple. I will definitely be using them going forward. What a wonderful treasure they are.

Great credit union... always answer your questions always nice very professional ..... customer…read moreservice answers 34/7

I came to this location to handle some business. Getting started and settled in a new place is…read morestressful enough, and worrying about finances is the last thing you need. I got a new credit card because of the awesome promo they had going on. Denzel helped me out and not only was he professional and polite, he really listened to me. He helped me get approved in a matter of minutes and I was out the door in less than 10 minutes. I've never been to a Navy Federal that I didn't like. The employees are always so friendly and they're quick processing transactions. I've been a lifer since I was pretty much born (thanks, Dad!)!! I'll never leave NFCU!! Thank you, Denzel!!

Been with NFCU for several years, and I never really had a problem. Much better than USAA these…read moredays.

Melanie helped me with a Western Union sending today. I gave her all the information needed, when…read moremy wife went to pick up the cash she was told it was sent wrong, called the 800# and was told it looked fine and to have my wife go find another western union, told her not an option, what needed to be done was have my name as sender, she argued with me that Navy Federal was sender. My wife was totally inconvenienced - PHILIPPINES requires a name, Crystal from Navy Federal states that's not going to happen. ZERO stars for Navy Federal and shame on you!

My company has been business clients of MidFirst Bank for over 4 years…read more They recently tried to pull shenanigans. Our bookkeeper wants us to pull a report for the past year of banking transactions. I went to login using the same login we've had since we opened the account. It turns out that MidFirst DISABLED our login to our own account. We cannot access our business records or banking. I called their commercial customer support. They were closed. I called the next day, they said they are unable to restore online access unless someone comes in person to their branch. This is horribly inconvenient to me, since I live on the other side of the country now. We are unable to perform our tax accounting, or access our records because MidFirst DISABLED out login with NO WARNING, and refuses to restore our access.

I have been banking with MidFirst for over 15 years. I love the way they treat their customers…read more Most of the cashiers and managers know their customers' names and they are friendly and helpful. Alan and Alejandra are great staff working at this location Ron

I didn't catch the gentlemen up front, at the desk around 4pm on 2/4/2025 but he was kind,…read moreunderstanding and detail oriented. I was chatting with Kevin N. minutes later. Thank you for your patience and help today!

To all Customers trying to get a loan or HELOC. They do not know what they are doing, and do not…read moreknow their guidelines. Ask to speak to The manager upfront if in doubt- NOT the sales assistant for clarity. They take the application, tell clients they are approved and then 2.5 weeks later- deny clients. Then they send a bogus denial letter that has nothing to do with the real reason they deny the clients. I will never refer anymore deals to them! Stay away from Ahwatukee branch.

had a great day at Navy Federal, RayJohn was so very helpful with our needs he made it quick and…read moreeasy and was very professional. The most pleasant young man that I have had the pleasure of dealing with. I personally recommend this young man for your loan needs. Thank you Rayjhon..

The woman who looks like Cruella Deville told me i couldn't get a car loan. Came back into the…read morebranch 2 days later to get my check for my car loan. Did she apologize? Did she admit she was wrong? Or did she just run in the back and hide when she realized, i was right and she was wrong all along?