Jimmy and his team were extremely client centric and kept me up to date at all times, ultimately…read morehelping me close on my home in record time. Their professionalism and customer-focused approach not only matched, but exceeded my expectations ten fold. They were very upfront with all the figures from very beginning and they delivered everything they promised, which is rare to find now a days with lenders. If you are in the market to buy or refinance, whether it be conventional, FHA, and especially VA, I HIGHLY RECOMMEND contacting Jimmy and his team to see what they can do for you. To Jimmy, Michael, Suzanne, & Rhonda, I'd like to thank each and every one of you once again for all your hard work, dedication, and making me a homeowner!

Best VA loan servicer anywhere. He was always well informed and he kept me well informed during the…read moreentire process. It was the best experience of buying a home that I had. I would recommend jimmy to anyone looking for a loan

Very friendly lady at the welcome desk where I picked up my replacement debit card. Always smiling…read moreand very helpful. Only downfall is the wait time when trying to do anything else at this location. I'll stick to the location in Gilbert for any banking needs. They are fantastic, friendly and fast. :)

Close your account! Don't deal with Maria she will treat you horribly and act like you are the…read moreproblem for getting information about your account

Worth my time and money. So grateful that I had a chance to meet with her and plan. Looking forward…read moreto working with her again. Regards MD Hamilton

They are all amazing and great to do business with. Patient,kind and considerate to say the least.read more

Been using this Navy Federal for years. Just went in for a notary appointment. Luckily I had…read moreMeghan. She is always the most pleasant and friendly person whether she is at the teller station, front kiosk or working the desks. Everybody there is extremely nice but it's always a pleasure working with her.

I came to this location to handle some business. Getting started and settled in a new place is…read morestressful enough, and worrying about finances is the last thing you need. I got a new credit card because of the awesome promo they had going on. Denzel helped me out and not only was he professional and polite, he really listened to me. He helped me get approved in a matter of minutes and I was out the door in less than 10 minutes. I've never been to a Navy Federal that I didn't like. The employees are always so friendly and they're quick processing transactions. I've been a lifer since I was pretty much born (thanks, Dad!)!! I'll never leave NFCU!! Thank you, Denzel!!

Been with NFCU for several years, and I never really had a problem. Much better than USAA these…read moredays.

Melanie helped me with a Western Union sending today. I gave her all the information needed, when…read moremy wife went to pick up the cash she was told it was sent wrong, called the 800# and was told it looked fine and to have my wife go find another western union, told her not an option, what needed to be done was have my name as sender, she argued with me that Navy Federal was sender. My wife was totally inconvenienced - PHILIPPINES requires a name, Crystal from Navy Federal states that's not going to happen. ZERO stars for Navy Federal and shame on you!

Love this location! Everyone is friendly and happy to help, Erin always puts a smile on my face…read moreshe's a great asset to this branch :)

My company has been business clients of MidFirst Bank for over 4 years…read more They recently tried to pull shenanigans. Our bookkeeper wants us to pull a report for the past year of banking transactions. I went to login using the same login we've had since we opened the account. It turns out that MidFirst DISABLED our login to our own account. We cannot access our business records or banking. I called their commercial customer support. They were closed. I called the next day, they said they are unable to restore online access unless someone comes in person to their branch. This is horribly inconvenient to me, since I live on the other side of the country now. We are unable to perform our tax accounting, or access our records because MidFirst DISABLED out login with NO WARNING, and refuses to restore our access.

I didn't catch the gentlemen up front, at the desk around 4pm on 2/4/2025 but he was kind,…read moreunderstanding and detail oriented. I was chatting with Kevin N. minutes later. Thank you for your patience and help today!

Always great service and the new decor is very nice…read more Little to no lines when I go and the ATM is handy as well.